ACT Policing

Annual Report 2010–2011

ACT Polic

ing

Annual Report 2010–2011

Chief Police Officer for the ACT

Roman Quaedvlieg

GPO Box 401, Canberra City ACT 2601

Telephone +61 2 6264 9610 Facsimile +61 2 6264 9510

www.afp.gov.au

ABN 17 864 931 143

9 September 2011

Mr Simon Corbell MLA

Minister for Police and Emergency Services

ACT Legislative Assembly

London Circuit

CANBERRA ACT 2600

Dear Mr Corbell

I am pleased to submit ACT Policing’s Annual Report for the financial year 1 July 2010 to 30 June 2011.

This report has been prepared in accordance with the Policing Arrangement between the Commonwealth and Australian Capital Territory (ACT) governments for the delivery of policing services to the ACT by the Australian Federal Police.

The report has also been prepared in accordance with the Australian Federal Police Act 1979 and the Financial Management and Accountability Act 1997 where appropriate.

I hereby certify that the attached Annual Report is an honest and accurate account, that all material information on the operations of ACT Policing during the 2010-11 period has been included and that the report, where possible, complies with the Chief Minister’s Annual Report Directions.

Fraud prevention has been managed in accordance with Public Sector Management Standard 2, Part 2.4 along with Guidelines 1.9 and 2.8 of the Commonwealth Fraud Control Guidelines.

In line with s. 13 of the Annual Reports (Government Agencies) Act 2004, I understand that the report is to be laid before the Legislative Assembly within three months of the end of the financial year.

Yours sincerely

Roman Quaedvlieg

© Commonwealth of Australia 2011

ISSN 1838-2622

This work is copyright. Apart from any use as permitted under the Copyright Act 1968, no part may be reproduced by any process without written permission from the Australian Federal Police (AFP), ACT Policing.

CONTACT OFFICER FOR THIS REPORT

General inquiries about this report should be directed to:

Coordinator — Media and Marketing

ACT Policing

GPO Box 401

Canberra ACT 2601

Telephone: (02) 6264 9460

Facsimile: (02) 6264 9466

Email: act-police-marketing@afp.gov.au

GENERAL CONTACT DETAILS

By post

Written requests for information can be sent to:

Coordinator — Media and Marketing

ACT Policing

GPO Box 401

Canberra City ACT 2601

By telephone

For general information about the AFP, telephone National Headquarters on (02) 6223 3000.

The hearing impaired can contact the AFP through a telephone typewriter facility on (02) 6256 7700.

For general inquiries regarding the content of this annual report please contact (02) 6256 7460.

For Freedom of Information requests please contact (02) 6131 6131.

By Internet

Information about ACT Policing can be found at the ACT Policing website, police.act.gov.au, where an electronic version of this report can also be found.

2

ACT Policing Annual Report 2010–2011

CONTENTS

CHIEF POLICE OFFICER’S FOREWORD

6

ACT POLICING AT A GLANCE

9

Section A – Performance and financial management reporting

13

SECTION A.1 — THE ORGANISATION

14

SECTION A.2 — OVERVIEW

24

SECTION A.3 — HIGHLIGHTS

35

SECTION A.4 — OUTLOOK

55

SECTION A.5 — MANAGEMENT DISCUSSION AND ANALYSIS

63

SECTION A.6 — FINANCIAL REPORT

64

SECTION A.7 — STATEMENT OF PERFORMANCE

64

SECTION A.8 — STRATEGIC INDICATORS

67

SECTION A.9 — ANALYSIS OF AGENCY PERFORMANCE

67

SECTION A.10 — TRIPLE BOTTOM LINE

85

Section B – Consultation and scrutiny reporting

87

SECTION B.1 — COMMUNITY ENGAGEMENT

88

SECTION B.2 — INTERNAL AND EXTERNAL SCRUTINY

100

SECTION B.3 – LEGISLATIVE ASSEMBLY COMMITTEE INQUIRIES AND REPORTS

102

SECTION B.4 — LEGISLATIVE REPORT

102

Section C – Legislative and policy based reporting

105

SECTION C.1 — RISK MANAGEMENT AND INTERNAL AUDIT

106

SECTION C.2 — FRAUD PREVENTION

107

SECTION C.3 — PUBLIC INTEREST DISCLOSURE

107

SECTION C.4 — FREEDOM OF INFORMATION

110

SECTION C.5 — INTERNAL ACCOUNTABILITY

111

SECTION C.6 — HR PERFORMANCE

119

SECTION C.7 — STAFFING PROFILE

123

SECTION C.8 — LEARNING AND DEVELOPMENT

128

SECTION C.9 — WORKPLACE HEALTH AND SAFETY

134

SECTION C.10 — WORKPLACE RELATIONS

139

SECTION C.11 — STRATEGIC BUSHFIRE MANAGEMENT PLAN

139

SECTION C.12 — STRATEGIC ASSET MANAGEMENT

139

SECTION C.13 — CAPITAL WORKS

142

SECTION C.14 — GOVERNMENT CONTRACTING

146

SECTION C.15 — COMMUNITY GRANTS/ASSISTANCE/SPONSORSHIP

147

SECTION C.16 — TERRITORY RECORDS

151

SECTION C.17 — HUMAN RIGHTS ACT 2004

151

SECTION C.18 — COMMISSIONER FOR THE ENVIRONMENT

152

SECTION C.19 — ACT MULTICULTURAL STRATEGY

152

SECTION C.20 — ABORIGINAL AND TORRES STRAIT ISLANDER REPORTING

156

SECTION C.21 — ECOLOGICALLY SUSTAINABLE DEVELOPMENT

159

SECTION C.22 — ACT WOMEN’S PLAN 2010–2015

162

SECTION C.23 — MODEL LITIGANT GUIDELINES

164

SECTION C.24 — ACT STRATEGIC PLAN FOR POSITIVE AGEING 2010–2014

165

ACT Policing Annual Report 2010–2011

3

Section D – Appendices

169

APPENDIX 1 — AN ARRANGEMENT BETWEEN THE MINISTER FOR JUSTICE AND CUSTOMS OF THE

COMMONWEALTH AND THE AUSTRALIAN CAPITAL TERRITORY FOR THE PROVISION

OF POLICE SERVICES TO THE AUSTRALIAN CAPITAL TERRITORY 170

APPENDIX 2 — 2010-2011 PURCHASE AGREEMENT BETWEEN THE ACT MINISTER FOR POLICE AND

EMERGENCY SERVICES, THE COMMISSIONER, AUSTRALIAN FEDERAL POLICE, AND THE

CHIEF POLICE OFFICER FOR THE ACT FOR THE PROVISION OF POLICING SERVICES TO THE

AUSTRALIAN CAPITAL TERRITORY 174

APPENDIX 3 — 2010–2011 MINISTERIAL DIRECTION

184

APPENDIX 4 — FINANCIAL STATEMENTS AND STATEMENT OF PERFORMANCE

185

APPENDIX 5 — OFFENCES REPORTED OR BECOMING KNOWN IN THE AUSTRALIAN CAPITAL TERRITORY

2010–11 200

APPENDIX 6 — COMPLIANCE INDEX

203

APPENDIX 7 — NON-COMPLIANCE INDEX

204

APPENDIX 8 — GLOSSARY OF ABBREVIATIONS

205

APPENDIX 9 — TECHNICAL TERMS

207

APPENDIX 10 — INDEX

208

LIST OF FIGURES

FIGURE A.1.1 — ACT POLICING PATROL ZONES

18

FIGURE A.9.1 — OFFENCES AGAINST THE PERSON BY TYPE 2006–07 TO 2010–11

68

FIGURE A.9.2 — OFFENCES AGAINST PROPERTY BY TYPE 2006–07 TO 2010–11

70

FIGURE A.9.3 — OFFENCES AGAINST THE PERSON CLEARED 2006–07 TO 2010–11

71

FIGURE A.9.4 — OFFENCES AGAINST PROPERTY CLEARED 2006–07 TO 2010–11

71

FIGURE A.9.5 — PERCEPTION OF CRIME BY OFFENCE TYPE 2010–11

72

FIGURE A.9.6 — FEELINGS OF SAFETY BY LOCATION AND TIME OF DAY 2010–11

75

FIGURE A.9.7 — SATISFACTION WITH POLICE 2010–11

77

FIGURE A.9.8 — COMMUNITY BELIEFS ABOUT POLICE 2010–11

78

FIGURE A.9.9 — FATAL COLLISIONS PER 100 000 POPULATION 2006–07 TO 2010–11

79

FIGURE A.9.10 — MOTOR VEHICLE COLLISIONS WITH INJURY 2006–07 TO 2010–11

80

FIGURE A.9.11 — NUMBER OF BREATH TESTS BY YEAR 2006–07 TO 2010–11

81

FIGURE C.5.1 — PROFESSIONAL STANDARDS TIERED MODEL

114

FIGURE C.5.2 — ACT POLICING ORGANISATIONAL STRUCTURE

118

FIGURE C.7.1 — EMPLOYEES LENGTH OF SERVICE 2010–11

124

FIGURE C.7.2 — EMPLOYEES AGE PROFILES 2010–11

125

FIGURE C.9.1 — MECHANISM OF INCIDENT 2010–11

136

4

ACT Policing Annual Report 2010–2011

LIST OF TABLES

TABLE A.2.1 — ACT POLICING SUBSIDIARIES, JOINT VENTURES AND PARTNERSHIPS

33

TABLE A.3.1 — CRIMINAL INFRINGEMENT NOTICES ISSUED DURING 2010–11 (INCORPORATING THE ACT) 48

TABLE A.3.2 — TOP 10 SUPPORTLINK REFERRALS 2010–11

52

TABLE A.7.1 — ACT POLICING KEY PERFORMANCE MEASURES SOURCE DATA

65

TABLE A.9.1 — OFFENCES AGAINST PROPERTY BY TYPE 2009–10 TO 2010–11

69

TABLE A.9.2 — DRUG OFFENCES BY TYPE 2009–10 TO 2010–11

84

TABLE A.10.1 — TRIPLE BOTTOM LINE REPORT 2009–10 TO 2010–11

85

TABLE C.3.1 — CATEGORIES OF MISCONDUCT

108

TABLE C.5.1 — SENIOR MANAGEMENT COMMITTEES

112

TABLE C.5.2 — COMPLAINT CATEGORIES

115

TABLE C.5.3 — SUBMITTED COMPLAINTS 2010–11

116

TABLE C.7.1 — FTE AND HEADCOUNT

123

TABLE C.7.2 — CLASSIFICATIONS

124

TABLE C.7.3 — EMPLOYMENT CATEGORY BY GENDER

124

TABLE C.7.4 — AVERAGE LENGTH OF SERVICE BY AGE GROUP/GENDER

125

TABLE C.7.5 — TOTAL AVERAGE LENGTH OF SERVICE BY GENDER

125

TABLE C.7.6 — AGE PROFILE

126

TABLE C.7.7 — AGENCY PROFILE

126

TABLE C.7.8 — CLASSIFICATION PROFILE BY GENDER/SWORN

127

TABLE C.7.9 — EQUITY AND WORKPLACE DIVERSITY

127

TABLE C.8.1 — ACT POLICING TRAINING AND COURSES UNDERTAKEN 2010–11

128

TABLE C.8.2 — SPECIALIST RESPONSE AND SECURITY TRAINING 2010–11

131

TABLE C.8.3 — COUNTER-TERRORISM AND EMERGENCY MANAGEMENT 2010–11

132

TABLE C.8.4 — IN-SERVICE INVESTIGATIONS TRAINING (LEARNING AND DEVELOPMENT — AFP COLLEGE) 132

TABLE C.8.5 — EXECUTIVE DEVELOPMENT

132

TABLE C.8.6 — STUDY ASSISTANCE PROGRAM FOR 2010–11

133

TABLE C.9.1 — MECHANISMS AND COSTS OF INJURIES 2010–11

136

TABLE C.9.2 — NUMBER OF WORKPLACE INCIDENT REPORTS — MECHANISM OF INJURY

2008–09 TO 2010–11

138

TABLE C.9.3 — LOST TIME INJURY RATE COMPARISON 2008–09 TO 2010–11

138

TABLE C.12.2 — NUMBER OF OCCUPANTS/AREA OCCUPIED BY NUMBER OF STAFF

141

TABLE C.13.1 — COMPLETED WORKS 2010–11

142

TABLE C.13.2 — WORKS IN PROGRESS 2010–11

144

TABLE C.14.1 — CONSULTANCY COSTS 2010–11

146

TABLE C.14.2 — CONTRACTOR COSTS 2010–11

146

TABLE C.20.1 — NUMBER OF PERSONS LODGED IN CUSTODY 2010–11

157

TABLE C.21.1 — VEHICLES BY FUEL TYPE

160

TABLE C.21.2 — ENERGY USE AND ASSOCIATED CO EMISSIONS

160

2

ACT Policing Annual Report 2010–2011

5

CHIEF POLICE

From a community policing perspective, our outcomes

were first class. Over the reporting period we saw a

OFFICER’S

32.7 per cent reduction in burglaries, a 37.3 per cent

FOREWORD

decline in motor vehicle theft — an offence which has

long been the Achilles heel of focussed crime reduction

in the ACT — and a 21.8 per cent fall in property damage.

The dynamics of community policing are always changing

We set ourselves tough goals from the previous year, and

so it is satisfying that through a confluence of proactive

naturally put some additional investigative resources into

and intelligence-led activity, this reporting year has

the targeted areas to record these achievements. But this

resulted in some excellent operational outcomes for

does not understate the professionalism and dedication

ACT Policing.

of the officers in those teams which achieved those

From a ‘broad-brush’ perspective and the key performance

excellent results.

indicator processes by which we are measured, we have

The identification of excessive alcohol consumption and

achieved our best results in eight years. We have realised

binge drinking as the major ‘trigger factors’ to anti-social

substantial decreases in volume crime, increased our

behaviour within Canberra’s entertainment districts led

clearance rates, and again exceeded all expectations on

to discussions with the ACT Government on dedicated

police response times.

funding for a targeted team of officers. This initiative gave

These outcomes set the bar high for the years to come.

rise to the Alcohol Crime Targeting Team, which became

fully operational for the peak summer period of 2010-11

Amid the customary community discussion surrounding

and, allied with legislative support structures, has led to

the validity of a dedicated police service for the ACT, a

a marked reduction in alcohol-related incidents and crime.

new agreement for policing services was signed between

the Commonwealth and ACT Governments in June to

The ‘softly-softly’ preface to the team’s operational

bring Canberra again under the ‘watch’ of the

activities, in which the ACT Government’s Office of

Australian Federal Police for a further five years.

Regulatory Services and other key stakeholders were

fully engaged in the educative process, the industry

The relationship has proved a very effective and healthy

well-informed of the changes ahead and the enforcement

one over a lengthy period, with the appropriate levels

activities following to support it, proved the ideal strategic

of checks and balances in place to ensure that the ACT

approach. While we are very pleased that statistically,

receives excellent value for its policing dollar.

this type of anti-social activity has shown a decline as

I know that our ACT Policing members are immensely

a result of our attention, experience shows us that any

proud of the role they provide in protecting and

easing of this focus only erodes all the success from our

supporting the Canberra community. Furthermore, the

previous efforts. The same can be said for our efforts

AFP bond provides very real and tangible benefits for

in aggressively targeting property and volume crime.

the ACT, including a ‘surge’ capacity of sworn officers

As police, we need Canberrans to feel secure and

for major events, and unfettered access to a world-class

comfortable about visiting the city’s restaurants and

forensic capability.

nightclubs, and without fear of harassment by alcohol-

fuelled individuals.

The reporting period brought many highlights for

ACT Policing, including a core function and operational

While a whole-of-government approach to this issue

response role in the Mercury 2010 exercise under the

has been a success and clearly points to the potential

auspices of the National Counter-Terrorism Committee.

for harnessing similar processes in the future, we must

always be cognisant of how human behaviour adapts to

The exercise was one of the largest conducted in Australia

a changed environment. The prevalence of ‘pre-loading’

in recent years involving police and emergency services,

among drinkers is now rising, and with licensees now

plus armed forces within the ACT, Victoria, Tasmania, the

under heightened pressure to self-regulate, the intoxicated

Northern Territory, South Australia, Queensland and New

and irritated are pushed out on the streets where they

Zealand. The exercise sought to map strategic, operational

come to the attention of police. The need for culture

and tactical outcomes and in Canberra culminated in

change, where drunken, loutish anti-social behaviour is

securing the services of the Australian Defence Force’s

seen as socially unacceptable within the peer group,

Tactical Assault Group (East) in the resolution phase.

is imperative.

It was an important inter-service ‘connect’ for us, and a

The benefits of being a relatively small police service

good round-the-clock test of our capability to respond to

allows us the luxury of better knowing the personal skills

a major terrorist-related incident.

6

ACT Policing Annual Report 2010–2011

and capabilities of our people, and deploying those

For ACT Policing, the high standards set by this past

investigative strengths in the best possible way.

reporting year will challenge us to emulate and improve

going forward.

This gave us some outstanding outcomes in the crime

portfolio, with detectives and specialist units involved

Our workforce is becoming more adaptable and our

in Operation Taransay — the shooting death of a man

training improving to match the changing dynamics,

in Hughes — locating the hidden weapon, and bringing

increasing population and shifting demographics of

all those allegedly involved before the courts. Similarly,

the ACT. A significant addition to our training regime

Operation Keys — the alleged murder of a man found in

during the reporting period was the program provided

his apartment in Belconnen — saw the arrest of one man

under the Mental Health Community Policing Initiative,

and two women.

in which we have sought to shift the onus away from

responding operationally to what is essentially a health

Operation Laverda, in which offenders mostly in the south

issue, complemented by embedded clinicians into our ACT

of Canberra were targeting outlets and vulnerable victims

Policing Operations function to provide the most considered

out on their own, assaulting them and stealing their

outcome for the mental health consumer. Already, we are

property — usually minor items, such as mobile phones

starting to see the benefits of this integrated approach, on

— was also a focus of investigative activity and as a result,

the frontline, and through the support provided to officers

numerous young offenders were apprehended.

in the field by the experienced clinicians.

On the traffic front, the reporting year saw a 50 per cent

It is important, too, that our policing ‘footprint’ matches

decline in road deaths from the previous period. Again,

that of the community we serve. As Canberra changes

our collaborative and effective working relationship with

and grows, we as police must plan ahead to fit those

the ACT Government can be credited in providing an

needs. While this can be seen as a challenge for us,

enforcement ‘environment’ where some of the highest

providing additional responsibility on our services, it also

risk-takers on our roads — those who do not pay their

challenges our thinking, and provides an opportunity

vehicle registration or Compulsory Third Party (CTP)

for police to influence planning such as through ‘crime

insurance, or whose licences have been cancelled or

prevention through environmental design principles’.

suspended for previous offences — are identified and

extracted. This was achieved through the introduction of

a dedicated and highly mobile police RAPID (Recognition

and Analysis of Plates IDentified) team, which scans

vehicle registration plates at the rate of six per second.

During the reporting year, the six-person RAPID team

identified and stopped 1772 unregistered vehicles,

780 vehicles without CTP, as well as 474 unlicensed,

57 disqualified, and 148 suspended drivers. Working in

cooperation with ACT Roads and Traffic Authority inspectors,

the RAPID team also identified 1213 defective vehicles.

And while we have achieved well on this front, which

has included a concerted media and integrated

communications effort incorporating traditional and

new media, reducing trauma on our roads will continue

to remain a priority for us.

Chief Police Officer for the ACT Roman Quaedvlieg at the launch of National Child Protection Week, September 2010.

ACT Policing Annual Report 2010–2011

7

We moved into our purpose-built Exhibit Management

used to distribute corporate information with a personal

Centre during this reporting period, and centralised all

touch to provide a degree of authenticity. While social

our traffic members, including our Collision Investigation

media use presents operational and reputational risks,

and Reconstruction Team, into one location, the Traffic

these types of technology platforms play a vital role in

Operations Centre. The coming year will see the opening

enabling ‘two way’ communication with mass audiences,

of the new Specialist Response and Security building,

ensuring police messages reach the public in a timely

and the Belconnen Police Station as part of our five-year

manner, and the proliferation of its use cannot be ignored

accommodation strategy.

by police organisations wanting to stay connected with

their communities.

While we must be agile and responsive to the changing

needs of Canberra, determining the best location for

Increasing the representation of women, too, will remain

policing services within a fast growing community and the a priority for us. We began to examine ways in which

‘type’ of police presence may change the way policing has flexible and part-time work patterns could be embedded been traditionally managed. To position ourselves for the

into ACT Policing, particularly for members returning from

future, we need to understand community expectations; in parental leave. This however, is not without its challenges, terms of our police/public interface, as well as in the way

in a 24/7 operation, but we are committed to our

we conduct our business.

diversity goals.

Engagement takes many forms and while the use of social Responsiveness, in both an operational sense, and to media is not a panacea for policing, it is certainly a tool

the broader policing needs of the Canberra community,

that law enforcement must exploit.

will always be our priority. This means reviewing the old

ways of doing things and looking at greater efficiencies,

An enhanced social media presence has provided

using new technology such as social media and other

a publicly recognised boost to the service focus of

communications tools, identifying where potential issues

ACT Policing. Sergeants within the Operations room use

may arise, and sometimes putting engagement as a

a dedicated and well-followed twitter account to advise

precursor to enforcement.

road users of any traffic delays or collisions. The site

has quickly attracted more than 1500 followers, with

As a police service, we look forward to the year ahead

considerable growth expected. My own twitter account,

and working in partnership with the community to make

CPOACT, was also launched during this reporting period,

Canberra an even better place to live.

2 AUGUST, 2010

Hi to our colleagues,

At SupportLink we receive almost daily praise for our work and for the efforts of ACT Policing. We often neglect to pass on these comments as it may be perceived as self serving.

This feedback below supports our Police/SupportLink response to suicides. The internal champion to this process was Sgt Rick McQualter. I firmly believe the intervention model/s (referrals making combined with direct intervention for suicides, motor vehicle fatalities and other major tragedies) used by ACT Policing are international best practice.

See the letter my colleague Heidi received.

Kind regards

Tony Campbell

Executive Director

SupportLink Australia Ltd

8

ACT Policing Annual Report 2010–2011

ACT POLICING

Chief Police Officer through the Ministerial Direction

(see Appendix 3).

AT A GLANCE

Our Executive comprises the Chief Police Officer for the

ACT, Deputy Chief Police Officer — Response, Deputy Chief

Police Officer — Crime and the Director Corporate Services.

OUR ROLE

More information on our governance can be found at

Section A.1 — The Organisation.

ACT Policing is the community policing arm of the

Australian Federal Police (AFP). We are responsible for

providing quality policing services to the people of the

OUR STRATEGIC

Australian Capital Territory (ACT). We do this in partnership APPROACH

with the community.

More information on our role can be found at Section A.1

Our strategic approach is to continue to create a safer and

— The Organisation.

more secure ACT through:

 Closer integration of our members with the community

OUR MISSION

to promote mutual trust, assurance and the active

cooperation of the community.

Our mission is to keep the peace and preserve public

 Delivering proactive policing strategies to prevent,

safety within the ACT. We work to achieve this by

detect, investigate and prosecute crime and address

providing quality police services in partnership with

the perceptions of crime and safety in the community.

the community.

 Maintaining a capability to focus and coordinate

energy and resources at key points in key moments in

OUR INTENT

time to achieve specific objectives.

We strive to deliver a professional, innovative and effective

policing service in an ever changing environment for all

the people of Canberra.

OUR GOVERNANCE

The AFP is a statutory authority established by Federal

Parliament under the Australian Federal Police Act 1979.

It is part of the Commonwealth Attorney-General’s portfolio,

reporting to the Minister for Home Affairs and Justice.

As the community policing arm of the AFP, we deliver

policing services to the ACT under a Policing Arrangement

between the Commonwealth and ACT Governments

(see Appendix 1).

The Policing Arrangement provides for the establishment

of an annual Purchase Agreement between the

ACT Minister for Police and Emergency Services, the

Chief Police Officer for the ACT and the Commissioner

of the AFP (see Appendix 2). The Purchase Agreement

specifies the type and level of services required by the

ACT Government at an agreed price.

The Policing Arrangement also enables the

Minister for Police and Emergency Services to provide

general directions on policy, priorities and goals to the

Officers overseeing the crowd at a Canberra Raiders’ home game.

ACT Policing Annual Report 2010–2011

9

 Embedding a customer service culture that ensures

 Operation Laverda — Investigation into a number of

the delivery of compassionate and respectful support

aggravated robberies committed over the preceding

to the public.

years on clubs, fast-food restaurants, ACTTAB outlets

 Creating a workforce that continues to deliver

and individuals resulted in a number of alleged

a professional policing service that contributes

offenders charged during this reporting period.

to AFP capabilities and embraces professional

 Operation Taransay and Keys — Homicide

development opportunities.

investigations into the alleged murders in Hughes and

Belconnen, both of which occurred in May 2010.

OUR VALUES

During the reporting period an additional three men

and two women were charged with their involvement

We pride ourselves in being a values-driven organisation.

in the separate murders.

Our core values of integrity, commitment, excellence,

 Launch of RAPID capability — On 1 July 2010 the

accountability, fairness and trust represent our

full RAPID (Recognition and Analysis of Plates IDentified)

principles and standards — the values we uphold as part

capability — including three vehicles specially fitted

of our personal and professional duties.

with Automatic Number Plate Recognition (ANPR)

technology and the introduction of six dedicated

More information on our values can be found at Section

officers — was launched. During the reporting period the

A.1 — The Organisation.

six-person team identified 1772 unregistered vehicles,

and 780 vehicles without Compulsory Third Party

OUR PEOPLE

insurance, as well as 474 unlicensed, 57 disqualified,

and 148 suspended drivers.

Our people — men and women, officers and enabling

 Mental Health Community Policing Initiative —

staff — are our greatest asset. We are proud that our

Launch of a world-first approach to recognise, relate

991 people are committed to providing effective policing

and respond to people in our community experiencing

services to the ACT; often going above and beyond core

mental illness when they come to the attention of police.

duties to ensure the safety of our community.

This included embedding mental health clinicians into

More information about our people can be found at

ACT Policing Operations during peak periods to directly

Section C.7 — Staffing Profile.

support the frontline by identifying the most effective

response to an individual’s health needs.

OUR BUDGET

 You’d make a great cop — ACT Policing recruitment

campaign launched in September 2010 to support, for

the first time, a local recruitment effort. On conclusion,

Our operating expenditure budget for this reporting period

more than 1300 applications to be a community

was $146 214 000.

policing officer within ACT Policing were received,

Under the Policing Arrangement between the

resulting in a quality pool of suitable police recruits.

Commonwealth and ACT Government, funds to deliver

 Eid al-Fitr — The inaugural festival was held in

community policing services to the ACT are provided by

September 2010 in the Parliamentary Triangle to

the ACT Government to the AFP.

celebrate the end of the fasting month of Ramadan.

More information on our budget and expenditure can be

The festival was a huge success with an estimated

found in Section A.6 — Financial Report.

4000 people from the Muslim and Canberra

community in attendance.

OUR HIGHLIGHTS

 Opening of Exhibit Management Centre — The

purpose-built Exhibit Management Centre in Mitchell

was officially opened for business in November 2010.

Among other key operational outcomes, our major

The contemporary new facility is more than 3500 square

achievements during this reporting period were the

metres in size and contains more than 3000 square

significant decrease in volume and property crime

metres of storage room holding 600 000 exhibits.

recorded, and a 50 per cent reduction in road deaths in

the ACT.

 Alcohol Crime Targeting Team — Commenced

operation on 1 December 2010 to coincide with

More specifically, our major highlights for the reporting

the introduction of the Government’s liquor reforms.

period were:

During the reporting period the 10-person team

conducted 476 inspections on licensed premises,

10

ACT Policing Annual Report 2010–2011

issued 38 cautions and 90 Criminal Infringement

and response capability will increasingly become a

Notices. Since its implementation ACT Policing

challenge as Canberra continues to grow and develop

recorded a decrease of 21.6 per cent for people

in size and geography, and arguably, in expectation.

lodged in protective custody for intoxication compared

More information about our challenges can be found in

to the previous seven month period.

Section A.4 — Outlook.

More information about our highlights can be found in

Section A.3 — Highlights.

OUR PERFORMANCE

OUR CHALLENGES

Our performance is measured by a framework of one

major outcome and a series of outputs and performance

Our major challenges faced during the reporting period

measures articulated in the annual Purchase Agreement

and into the future are largely in relation to:

(see Appendix 2).

 Property and volume crime — Sustaining the

The major outcome of the Purchase Agreement is to

downward trend in property and volume crime

‘work in partnership with the community to create a safer

achieved during this reporting period, while

and more secure Australian Capital Territory through the

maintaining other operational areas of policing and the

provision of quality police services’.

rate of effort against other crime types.

This is achieved through delivery of four key areas of focus:

 Establishing a flexible workforce — Embedding

Crime and Safety Management; Traffic Law Enforcement

flexible work options within an operational

and Road Safety; Prosecution and Judicial Support; and

environment required to provide a 24/7 response and

Crime Prevention.

increasing the representation of women in policing.

 Use of force and assaults against police —

Each output is measured by a number of key performance

Addressing the nature of assaults against police,

indicators (KPIs). We achieved or exceeded 29 out of

including the increasing trend of spitting. This will

the 34 KPIs for this reporting period — the best result we

involve managing and protecting the frontline while

have achieved in eight years since the existing reporting

balancing use-of-force requirements with public

framework was established in 2002–03.

perceptions.

KPIs not achieved predominantly related to perceptions

 Alcohol-related violence and crime — An

of crime and self reporting in relation to traffic offences.

Australia-wide problem requiring long-term social and

One specific target — number of offences against the

behavioural changes which police cannot affect alone.

person reported or becoming known per 100 000 of the

 Traffic and road safety — Continuing our efforts to

population — was an aspirational ‘stretch’ target set by

reduce the number of road deaths and collisions with

ACT Policing for this reporting period, which, if measured

injuries on ACT roads.

against last year’s target, would have been exceeded.

 Growing population — Our footprint in terms of

More information about our performance can be found at

interface with the public and our policing presence

Section A.9 — Analysis of Agency Performance.

OUR STORY

Our story is our people and our performance — protecting the community 365 days a year — 24 hours a day.

Our people are dedicated, committed and professional — often going above and beyond the ‘call of duty’. What they are faced with on a daily basis while rewarding, can be confronting.

Our mission is simple: to preserve public safety. Our performance speaks for itself.

Our Annual Report illustrates our story. While much of our work goes unnoticed, as it should, it does not go unrecognised.

We thank those members of the community who take the time to thank our exceptional police officers. These letters of appreciation and thank you ‘tweets’ not only showcase the diversity of ACT Policing and our duties, they are greatly appreciated by receiving members.

[Letters of appreciation have been left unedited.]

ACT Policing Annual Report 2010–2011

11

Section A

PERFORMANCE AND FINANCIAL

MANAGEMENT REPORTING

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

SECTION A.1 —

on policy, priorities and goals to the Chief Police Officer in

the form of a Ministerial Direction (see Appendix 3).

THE ORGANISATION We achieve our outcome — ‘in partnership with the community, create a safer and more secure Australian

Capital Territory through the provision of quality police

OUR ROLE

services’ — through four key pillars:

 Crime and Safety Management — providing a

The Australian Federal Police (AFP) is a statutory authority

safer and more secure ACT so that members of the

established by Federal Parliament under the Australian

community can go about their daily lives without

Federal Police Act 1979. It is part of the Commonwealth

undue fear of crime. This is achieved through the

Attorney-General’s portfolio, reporting to the Minister for

provision of efficient and effective police response to

Home Affairs.

calls for assistance; conducting investigations to detect

ACT Policing is the community policing arm of the AFP

offenders and bring them to justice; and maintaining

and our role is to deliver quality police services to the ACT.

a proactive presence in the community, driven by the

analysis of police intelligence data.

These services are provided in accordance with An

 Traffic Law Enforcement and Road Safety —

Arrangement between the Minister for Justice and

enforcing traffic laws and promoting safer behaviour

Customs of the Commonwealth and the Australian Capital

on ACT roads with the objective of reducing the

Territory for the Provision of Police Services to the Australian

number of crash fatalities and injuries to members of

Capital Territory (the Policing Arrangement), signed for a

the community.

further five years on 24 June 2011 (see Appendix 1).

 Prosecution and Judicial Support — maximising

The Policing Arrangement provides for the establishment

the number of successful prosecutions in court by

of an annual Purchase Agreement between the ACT

providing support to the Office of the Director of Public

Minister for Police and Emergency Services, the

Prosecutions (DPP) and the courts.

Commissioner of the AFP and the Chief Police Officer

 Crime Prevention — reducing and preventing crime

for the ACT (see Appendix 2). The Purchase Agreement

through strategies that incorporate government

specifies the type and level of services required by the

and community cooperation to address risk factors

ACT Government from ACT Policing on an annual basis

associated with criminal behaviour and recidivism and

and the agreed price of those services.

raise awareness of the community’s role in their own

The Policing Arrangement enables the ACT Minister for

safety and security.

Police and Emergency Services to provide general directions

Members from City Police Station on night patrol, responding to an incident through ACT Policing Operations.

14

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

MISSION AND VALUES

 strive to deliver the product that best serves the needs

of our clients and our community

ACT Policing’s mission is to keep the peace and preserve

 constantly improve work performance by seeking to

public safety within the ACT. We work to achieve this

remove waste and inefficiencies

mission by providing quality police services in partnership

 dedicate time and effort to self improvement

with the community.

 encourage innovation, experimentation and risk taking

In line with the AFP, we pride ourselves as being a

 support teamwork by communicating with each other,

values-driven organisation. The core values of integrity,

participating together with problem solving, sharing

commitment, excellence, accountability, fairness and work, delegating and taking responsibility for individual

trust represent our principles and standards — the values

tasks, dealing with conflict, performance problems and

we uphold as part of our personal and professional duties.

discipline issues.

INTEGRITY

ACCOUNTABILITY

Integrity is displayed on an individual level through

Accountability is achieved through having ownership of

soundness of moral principle, honesty and sincerity.

our work and/or results, and being answerable for our

Integrity is demonstrated through:

outcomes. This means we:

A

 a genuine commitment to the success of individuals

 accept personal responsibility for the consequences of

 complete honesty and forthrightness in all interactions

our actions

with people

 ensure people know what is expected of them, how

 high standards of personal conduct and character at

their work will be evaluated and how success is

all times

measured or determined

 complete trustworthiness when handling property,

 allow individuals and teams to make decisions about

money and information.

their work

 do not take credit for the work of others

COMMITMENT

 provide feedback on work performance.

Our commitment is characterised by our dedication,

application, perseverance and a belief in the ability of

FAIRNESS

individuals to achieve and add value.

We are committed to being fair; meaning that we are

We display commitment by:

impartial and equitable. This means we:

 applying ourselves to all tasks/jobs for which we

 respect people as individuals

have responsibility

 apply anti-discrimination, fairness and equity principles

 persisting with jobs until objectives are achieved or

in our daily work

are no longer reasonably attainable

 do not act out of malice, prejudice or personal bias

 striving to uphold the vision and mission of the AFP

when making decisions

 striving to achieve individual, team and corporate

 approach people and issues with tolerance and an

milestones.

open mind.

EXCELLENCE

TRUST

We believe there is always room for improvement — and

We believe in trust, having faith and confidence, and

that the never-ending search for improvement leads to

being able to rely and depend on others. This means we:

excellence. We aim for excellence in everything we do.

 assume people can be relied on to do the right thing

To promote excellence in our organisation we:

 declare conflicts of interest if they arise

 empower our employees and involve them in providing

 do not subject people to abuse of power

a quality service

 respect each other regardless of roles and status

 coach and develop people rather than control and

 foster an environment in which people do not fear

direct them

punishment for making honest mistakes.

ACT Policing Annual Report 2010–2011

15

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

OUR STRUCTURE AND

The Deputy Chief Police Officer — Response is responsible

GOVERNANCE

for the management of North and South District

General Duties; Traffic Operations; Specialist Response

Our Executive comprises a Chief Police Officer, Deputy

and Security (SRS); Counter-Terrorism and Emergency

Chief Police Officer — Response, Deputy Chief Police

Management (CT&EM) and the Exhibit Management

Officer — Crime and the Director Corporate Services.

Centre (and ACT Firearms Registry).

The Chief Police Officer is responsible to the ACT Minister

The Deputy Chief Police Officer — Crime is responsible

for Police and Emergency Services for the achievement

for the management of specialised policing services

of outcomes and key performance indicators (KPIs) as

including Criminal Investigations, ACT Policing Operations,

determined by the Purchase Agreement (see Appendix 2)

ACT Policing Intelligence, Judicial Support (and ACT

and for the areas of focus described in the Ministerial

Watch House) and Crime Prevention.

Direction (see Appendix 3). The Chief Police Officer is

The Director Corporate Services is responsible for the

also responsible for general management, workforce

portfolios that deliver enabling services to support

planning and management of resources used to provide

frontline policing services to the ACT community. These

quality police services to the ACT community.

include Policy, Performance and Planning; Finance and

As an Assistant Commissioner of the AFP, the Chief Police

Logistics; Human Resources; and Media and Marketing.

Officer also reports to the Commissioner of the AFP. The

Our organisational structure can be found at

Chief Police Officer is supported by the three functional

Figure C.5.2.

streams of Crime, Response, and Corporate Services.

Deputy Chief Police Officer — Crime David McLean, Chief Police Officer for the ACT Roman Quaedvlieg, Director Corporate Services Judith Kendrick, Deputy Chief Police Officer — Response Bruce Hill.

16

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

RESPONSE

property seized and held by ACT Policing, ensuring the

continuity and integrity of items is evidence and property.

Counter-Terrorism and Emergency Management

The EMC moved to a purpose-built facility during the

The CT&EM team is made up of three key areas:

reporting period.

1. Counter-terrorism: Members working within the

More information about the EMC can be found at Section

counter-terrorism area represent ACT Policing on the

A.3 — Highlights.

National Counter-Terrorism Committee (NCTC) as well

as other relevant forums and working groups.

North and South District — General Duties

Chief Police Officer Roman Quaedvlieg is a member

ACT’s five police stations — Belconnen, City (Civic),

of the NCTC and chair of its chemical, biological,

Gungahlin, Woden and Tuggeranong — work together to

radiological and nuclear security sub-committee.

respond to requests for police assistance across Canberra.

2. Emergency management: Responsible for reviewing,

North district patrols (Belconnen, City and Gungahlin)

revising and applying the ACT’s emergency plans.

service the geographical areas of Canberra north of

These plans outline the inter-agency regional response

Lake Burley Griffin including the City Central business

to an emergency situation.

district, Inner North, Belconnen and Gungahlin. South

district patrols (Woden and Tuggeranong) service the

A

3. Visits (delegations) and major events: Responsible

geographical area south of Lake Burley Griffin including

for the development of operational strategies and

Kingston, Manuka, Fyshwick, Woden, Weston and

deployment of ACT Policing resources to major events

Tuggeranong. South District also operates a two-member

(such as Skyfire), demonstrations and visits to the ACT

Rural Patrol team from the Tuggeranong Police Station

by foreign dignitaries.

which services the ACT’s rural population with the

Each of the three areas work towards increasing the

support of other ACT Policing teams as required.

preparedness and response capabilities of the ACT to

A map of Canberra and patrol zones can be found at

events and major incidents including terrorism related

Figure A.1.1.

occurrences, natural disasters, health pandemics and the

coordination of recovery operations.

As at 30 June 2011, ACT Policing was reviewing its

patrol zones to determine even workload distribution for

Exhibit Management Centre (and ACT Firearms

all five stations. More information can be found at Section

Registry)

A.2 — Overview.

The Exhibit Management Centre (EMC) provides shop

Districts share responsibility for responding to incidents,

front service to the ACT community and administers

undertaking patrols and detecting and investigating crime.

the approvals for ACT firearm licenses and registrations,

The five stations also provide a 24 hour a day, seven days

ensuring compliance with the ACT Firearms legislation.

a week general enquiry and face-to-face reporting service

for the community.

The EMC primarily provides a secure storage facility

for the preservation and management of exhibits and

@ACTPol_Traffic it’s night’s like these all Canberrans should remember great work our local Emergency Service Workers all do. #respect

@ACTPol_Traffic thanks so much for the great work you’re doing btw! So good to know what’s going on travelling to and from work.

@ACTPol_Traffic Thx for the Vernon Circle info, I saw it just before my commute home from Fyshwick to Inner North & went home via Limestone.

I love @ACTPol_Traffic. One of the reasons why Twitter just works, dammit. Absolute godsend during the floods last year. Good humored, too.

ACT Policing Annual Report 2010–2011

17

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Figure A.1.1 — ACT Policing patrol zones

18

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Specialist Response and Security

CRIME

SRS is a multi-disciplined, specialist policing portfolio

ACT Policing Intelligence

providing capability to prepare for, manage and respond

to major incidents.

ACT Policing Intelligence provides an intelligence

capability to support police activities and inform criminal

Services provided by SRS include:

investigations within the ACT.

 high-level tactical response for ACT Policing through

the application of an extensive range of specialist skills

Services provided by ACT Policing Intelligence include:

encompassing tactical policing, public order and rural

 collecting, collating and analysing information to

search and rescue operations

enable the identification of potential offences and

 response to, and management of, incidents involving

offenders

explosive and incendiary devices or chemical,

 the provision of intelligence to assist in investigations

biological or radiological materials

 evaluating and assessing information to identify

 provision of a canine law enforcement capability to

current and emerging crime trends

assist in the search and location of people

 providing timely and actionable intelligence to prevent

 the maintenance of public order and drug, firearm and

acts or threats of terrorism, violence or unlawful

A

explosive detection

behaviour

 negotiation at high-risk critical incidents with the

 employing a range of surveillance techniques and

objective of achieving peaceful resolution

equipment to support intelligence collection

 law enforcement, education and police diver capability

 evaluating information received from members of the

in ACT waterways

public and law enforcement agencies to determine

 development and delivery of internal training programs.

appropriate policing action

As at 30 June 2011 the SRS structure was under

 managing regulatory and administrative requirements

of relevant legislation

review in conjunction with the AFP’s Organisational

Response Group, with a view to identifying synergies

 actioning intelligence requests for information from

and operational efficiencies.

external agencies to assist criminal investigations

 facilitating the anonymous reporting of criminal

Traffic Operations

or suspicious activity by the public through ACT

Traffic Operations (or TOps as we like to call it) is

Crime Stoppers.

responsible for enforcing traffic laws and promoting safer

ACT Policing Operations

driving on ACT roads. Traffic Operations works closely

with the ACT Office of Road Safety to develop and

ACT Policing Operations provides centralised command,

implement strategies relating to education, deterrence

control, communications and coordination services for

and enforcement of traffic matters.

ACT Policing.

Services provided by Traffic Operations include:

Services provided by ACT Policing Operations include:

 enforcement of traffic offences across the ACT through

 receipt and triage of Triple Zero (000) and 131 444

high visibility patrols and specific targeted operations,

police assistance calls

using motorcycles and patrol vehicles

 receipt and triage of ACT Crime Stoppers and general

 the collation and analysis of intelligence related to

enquiry calls

traffic violations

 receipt and triage through the Operations Monitoring

 traffic management duties at high profile events

Centre of written and electronic requests for police

 ceremonial motorcade support for foreign dignitaries,

investigations

government visits and major ceremonial events

 management and allocation of resources to ensure an

 investigation of all fatal and serious motor vehicle

efficient and timely response to requests for assistance

collisions that occur within the ACT through its Crash

 delivering command, control, communication

Investigations and Reconstruction Team

and coordination oversight of all ACT Policing

 management of alcohol breath analysis equipment

operational activity

and random roadside drug testing

 monitoring of the ACT’s CCTV network and timely

 management of blood samples for alcohol and drug

response to incidents requiring police attention

testing following motor vehicle collisions.

ACT Policing Annual Report 2010–2011

19

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

 operating and maintaining call centre and dispatch

 support for community organisations such as

information communications technology infrastructure

ACT Neighbourhood Watch, ACT Safety House,

 servicing and maintaining the ACT Policing secure

Canberra Police Community Youth Club (PCYC)

radio network

and Police Scouts

 maintaining ACT Policing’s vehicle fleet

 the Multicultural Liaison Team — working with

communications capability.

Canberra’s diverse multicultural community to address

community issues and concerns

 the Youth Liaison Team — developing and coordinating

During the reporting period

programs which divert youth away from crime and

ACT Policing Operations handled

harmful behaviours

125 458 calls for police assistance

 the Early Intervention Pilot Program — targeting

(not including general switchboard calls),

underage drinkers as part of the National Binge

including 28 843 Triple Zero (000) calls,

Drinking Strategy

91 034 non-emergency calls to 131 444

 the Indigenous Community Liaison Team — working

to strengthen the relationship between police and the

(police), and 5 581 calls to Crime

Indigenous community

Stoppers. Police were dispatched to

 the Business Liaison Team — working with Canberra’s

109 483 incidents.

business community and peak bodies to assist and

advise on crime prevention and control.

ACT Policing Operations members were able to resolve

Members of Crime Prevention are also involved in

9539 incidents without police attendance being required

the research and project management of initiatives

— the balances of calls were either duplicate calls or

that stimulate public focus on specific crime types or

callers were referred to an internal or external contact

security issues through community events such as

who could provide the optimum response to their inquiry.

White Ribbon Day, the ActewAGL Royal Canberra Show,

In addition to these calls, ACT Policing Operations was

the Multicultural Festival, Canberra ‘Eid al-Fitr’ festival

actively involved in several trials including the National

and other festivals.

Kids Helpline and the Lifeline Online Chat room.

In December 2010 Crime Prevention also launched the

Crime Prevention

Alcohol Crime Targeting Team (ACTT), a 10 person team

formed to strengthen the enforcement of the new

Crime Prevention aims to increase confidence in police

ACT Government liquor laws as well as addressing issues

through interaction and engagement with the community.

associated with the sale and supply of alcohol through

A key element in achieving this is working with key

engagement, education and enforcement.

stakeholders across government and the community sector.

Criminal Investigations

Crime Prevention supports and coordinates a broad range

of community engagement programs, including:

Criminal Investigations is the primary function responsible

for investigating serious and major crime in the ACT.

 ACT Policing’s Suburban Policing Strategy — designed

to increase the visibility and availability of police to

Criminal Investigations members are involved in the

work with the community

investigation of:

 the Family Violence Intervention Program — providing

 homicides

a coordinated community and criminal justice

 serial aggravated robbery, serious assaults, arson,

response to family violence in the ACT

suicides

 Victim Liaison Officers — providing support to victims

 coronial matters referred by the ACT Coroner

of crime

 sexual assault and child abuse matters

 Constable Kenny Koala — a program designed to

educate primary school aged children on a range of

 counter-terrorist investigations in the ACT

safety matters and to encourage children to turn to

 missing persons in circumstances where there

police for help and advice

are fears for the persons safety, or suspicious

circumstances surrounding their disappearance

 the Home Safety Program — providing crime

prevention advice to residential burglary victims

 technology enabled crime including online fraud,

exploitation and grooming related matters

20

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

 monitoring and compliance checks of registered child

Services provided by Finance and Logistics include:

sex offenders on the Australian National Child Sex

 financial framework compliance

Offender Register (ANCOR)

 accounts payable and accounts receivable

 organised crime and drug-related matters

 coordinating witness travel

 ACT and Commonwealth fraud

 stock-take of ACT Policing assets and firearms

 corruption by public officials

 budget preparation and management

 proceeds of crime to trace, restrain and confiscate

 financial reporting and analysis

funds acquired as a result of criminal activity

 procurement and contract support

 serial burglary and motor vehicle theft and organised

re-birthing of stolen motor vehicles

 preparing ACT Policing financial statements

 drug trafficking, supply, manufacture and possession.

 providing specialist advice relating to major

capital upgrades

Judicial Operations

 administering the routine maintenance of

Judicial Operations provides regulatory and legal support

existing facilities

to ACT Policing including:

 managing ACT Policing’s vehicle fleet.

A

 ACT Watch House custodial operations Human Resources

 quality assurance of briefs of evidence to ensure

compliance with relevant protocols and court

Human Resources (HR) manages our most important

requirements

asset — our people. HR works to align people

management policies and practices with business

 adjudication on disputed traffic and camera

objectives to best support ACT Policing through:

infringement notices

 strategic and operational workforce planning to

 maintenance of the Autocite traffic and criminal

promote a professional and sustainable workforce

infringement systems

 providing HR advice to all ACT Policing members

 processing of Immediate Suspension Notices for

and stakeholders

PCA matters

 recruitment and selection of unsworn personnel

 processing of requests from members of the

and assistance to AFP National with sworn

public, solicitors, government departments and

recruitment processes

other agencies for access to information on

recorded incidents

 reporting on the use of human resources by

ACT Policing

 administration, service and execution of various judicial

orders, warrants and notices

 coordinating learning and development through

training programs

 legal support, research and planning including: advice

to officers on changes to, and the application of, the

 managing processes relating to Performance

law; the provision of a nominal informant service

Development Agreements to reward effective

where a police officer attends court on behalf of the

performance and identify opportunities

relevant operational member when their presence

for development

is not strictly required; evaluation of all ACT failed

 management of workplace injuries, rehabilitation and

and withdrawn prosecutions to identify potential

graduated return to work arrangements for employees

procedural improvements that may reduce the

who have been injured in the course of duty

numbers of these prosecutions; management of family

 advising on OH&S policy, practical interventions in the

law matters arising from the Family Law Courts; and

workplace and risk management issues

minor complaints management via the Complaints

 the coordination of retention policies and practices,

Recording and Management System (CRAMS).

including advancements and transfers

CORPORATE SERVICES

 management of ACT Policing staff rosters

 coordinating the AFP Volunteers in Policing program.

Finance and Logistics

Finance and Logistics facilitates our management of

finances, assets, fleet, facilities management, uniform

services, procurement and contract support.

ACT Policing Annual Report 2010–2011

21

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

 liaising with State and Territory police media as well

During this reporting period our

as ACT and Commonwealth Government department

volunteers in policing provided 12 000

representatives on common issues and public

information coordination

hours of service — averaging more than

 producing the ACT Policing Annual Report

1000 hours per month over a 12-month

 providing media advice and support to the Chief Police

period — undertaking a range of duties

Officer for the ACT, Deputy Chief Police Officers and

including role playing for recruit training,

Director Corporate Services.

front office support at police stations,

Policy, Performance and Planning

letterbox drops and assistance at

community events. Twelve new

Policy, Performance and Planning (PP&P) provides

advice to our Executive, ACT Government agencies and

volunteers were introduced into ACT

the Minister for Police and Emergency Services on law

Policing in April 2011.

enforcement matters.

Services provided by PP&P include:

Media and Marketing

 briefing the Chief Police Officer and the Minister for

Police and Emergency Services on

Media and Marketing support the operational outcomes

ACT Policing activities

of ACT Policing through building cooperative relationships

between the media and police, distributing public

 coordinating ministerial correspondence researching

information and profiling the work of our organisation

and developing policy to inform operational initiatives

and people through campaigns and programs in the

 supporting policy development through inter-agency

local community.

and inter-governmental liaison and coordination

Services provided by Media and Marketing include:

 monitoring, evaluating and reporting on performance

and the implementation of programs within the agency

 responding to media enquiries about police

incidents and distributing written, audio, visual and

 managing the ACT Policing corporate governance

photographic material

framework supporting operational policy and practices

 coordinating drug and alcohol policy development

 producing media releases and facilitating print, radio

and television interviews on law enforcement issues

 responding to questions from the ACT Legislative

and incidents

Assembly on policing matters

 facilitating media training for operational police officers

 responding to letters from the general public

 daily monitoring of local news services

 briefing support for ACT Policing executive attending

national and international forums.

 internal communications including the production of

ACT Policing’s internal staff magazine

ACT Policing News

 developing and implementing communication

strategies, advertising, campaigns and educational

programs

 producing marketing materials including publications,

brochures, posters, information sheets, new stories and

website content

 maintaining and developing the ACT Policing’s social

media presence (twitter/CPOACT and twitter/ACTPol_

Traffic) and website police.act.gov.au

 filming crime scenes, post mortems, vehicle collisions

and photo boards (virtual line-ups)

 managing CCTV-related material in support of

investigations

Superintendent Kylie Flower at a Skyfire press conference.

22

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

OUR CLIENTS AND

 Commonwealth Government Attorney-General’s

STAKEHOLDERS

Department

 Australian Security Intelligence Organisation (ASIO)

Our primary client is the community in which we serve

 Australia New Zealand Police Advisory Agency

and protect. In doing this, we work in close partnership

 local businesses, schools, community groups and centres

with the community to ensure the delivery of quality

policing services to the ACT.

 community partners such as Crime Stoppers, PCYC,

Neighbourhood Watch

Our primary stakeholder is the ACT Government. In line

 national security agencies, such as the Protective

with the Policing Arrangement and annual Purchase

Security Coordination Centre

Agreement (see Appendices 1 and 2), our role is to

keep the peace and preserve public safety within the ACT.

 road transport agencies — National Roads and

We are responsible for reporting quarterly and annually

Motoring Authority, Road Safety Trust, Motor Registry,

on our outcomes and KPIs to the Minister for Police and

Road Transport Authority

Emergency Services.

 utilities bodies such as ActewAGL and TransAct

Building partnerships with the community lies at the core

 communication agencies

of effective community policing. Working with community

 media outlets

A

stakeholders is an essential part of our role in facilitating

 research bodies, such as the Australian National

access and interaction with the community. We strive to

University (ANU), University of Canberra (UC) and the

maintain these relationships for our benefit and that of

Australian Institute of Criminology (AIC)

the community.

 reporting agencies including the Australian Bureau

To fulfil our role to the best of our ability, we also work

of Statistics (ABS) and the Australian National Audit

with a number of agencies; government, non-government

Office (ANAO).

and not-for-profit organisations.

More information about our partnerships can be found in

Some of our primary clients and stakeholders include:

Section A.2 — Overview.

 ACT Government

 State and Territory police services

 Department of Justice and Community Safety

 Department of Housing and Community Services,

including Bimberi

 ACT Corrective Services

 ACT Courts

 ACT Health

 Territory and Municipal Services

 Office of the Director of Public Prosecutions

 Office of Regulatory Services

 Emergency Services Agency — ACT Ambulance,

Fire Brigade, Rural Fire Service and

State Emergency Service

 Human Rights Commission

 Australian Crime Commission

An ACT Policing officer working alongside the ACT Fire Brigade.

ACT Policing Annual Report 2010–2011

23

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

SECTION A.2 —

Each output is assessed at a whole-of-service level against

seven specific areas of focus:

OVERVIEW

1. Level of crime

2. Perceptions of crime

In line with the 2010–2011 Purchase Agreement (see

Appendix 2), our performance is measured against four

3. Police responsiveness

key outputs:

4. Public confidence in police

1. Crime and Safety Management — providing a

5. Road safety

safer and more secure ACT so that members of the

community can go about their daily lives without

6. Supporting the judicial process

undue fear of crime.

7. Crime prevention.

i. providing efficient police response calls for assistance

These specific areas of focus are broken down into 34 key

received from members of the community

performance indicators (KPIs).

ii. conducting investigations to detect offenders and

bring them to justice

STRATEGIC ASSESSMENT

iii. maintaining a proactive presence in the community,

OF AGENCY PERFORMANCE

driven by the analysis of police intelligence data.

2. Traffic Law Enforcement and Road Safety —

ACT Policing achieved or exceeded 29 out of its

enforcing traffic laws and promoting safer behaviour

34 KPIs during this reporting period, the highest since

on ACT roads with the objective of reducing the

the introduction of our current performance reporting

number of crash fatalities and injuries to members

framework since 2002–03.

of the community.

While we met a record 29 of our performance measures,

3. Prosecution and Judicial Support — maximising

and have achieved some notable accomplishments —

the number of successful prosecutions in court by

particularly in the sizeable reduction of property and

providing support to the Office of the Director of Public

volume crime, and road safety — there are some measures

Prosecutions (DPP) and the courts.

against which we did not meet the performance target,

namely around perceptions of crime and self-reporting.

4. Crime Prevention — reducing and preventing crime

One however was an aspirational ‘stretch’ target set by

through strategies that incorporate government

ACT Policing for this reporting period in an attempt

and community cooperation to address risk factors

to improve the measure relating to offences against

associated with criminal behaviour and recidivism and

the person.

raise awareness of the community’s role in their own

safety and security.

@YayForBJ Thanks. This is pretty much a normal volume & types of incidents but we’re being more active about telling the community about it.

@CPOACT Praying for everyone involved in the shooting, it’s sad it ended how it did, but they did what they had to. Hope the officers are OK.

@CPOACT Hope the members involved are doing OK. Tragic for all concerned

@CPOACT: Police have shot dead a man who attacked them with an edged weapon after they responded to a (cont) http://tl.gd/8pvq9q

24

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

While some of these performance measures are outside

on priority one incidents, combining the former categories

of our direct control, we use performance results against

of three and four, and allowing for a distinction between

KPIs as one of the means of ensuring our policing efforts

police attendance versus police attention. Response

are directed in the right areas.

times for lower level incidents (now Priority 3) where

police attendance/attention is required increased from

1. LEVEL OF CRIME

24 to 48 hours to enable ACT Policing to better manage

resources and triage more serious incidents. This provides

ACT Policing achieved against three of the four measures

a flexible response to lower level incidents and in turn,

relating to levels of crime, including both measures

improving police response times. We far exceeded the

relating to the number of offences against the person

Priority 3 incidents, recording 99.9 per cent response

and the number of offences against the person cleared.

within 48 hours.

Specifically, we exceeded the number of offences against

property, recording a decrease of 26.1 per cent from the

4. PUBLIC CONFIDENCE IN POLICE

previous reporting period. We also achieved measure

ACT Policing exceeded targets of most KPIs measuring

3 — percentage of offences against the person cleared

public confidence in our activities. In most areas, ACT

— by 14.4 per cent — the highest proportion of offences

respondents indicated a greater level of confidence in

cleared for more than 10 years.

police than was recorded nationally, as measured by the

A

The clear up rate for offences against property cleared

National Survey of Community Satisfaction with Policing.

was exceeded by 5 per cent.

ACT Policing narrowly failed to meet measure 15, persons

The only targets not achieved — measure 1, the

satisfied with their most recent contact with police — the

number of offences against the person, reported or

national average was 82.2 per cent, and ACT Policing

becoming known per 100 000 population — was an

achieved 80.4 per cent. However, the survey showed that

aspirational ‘stretch’ target set by ACT Policing during

the community believe that ACT police officers are ‘fair’

this reporting period, outside of target by 3.5 per cent,

and ‘professional’ in the performance of their duties.

which if measured against last year’s target, would have

been exceeded.

5. TRAFFIC LAW ENFORCEMENT

AND ROAD SAFETY

2. PERCEPTIONS OF CRIME

We recorded 10 collisions resulting in 10 deaths during

We achieved against the majority of measures aimed

this reporting period. While this is a significant decrease

at determining the public’s perception of crime. All six

from the previous year, where 17 collisions claimed the

of these KPIs are measured by the National Survey of

lives of 20 people — a 50 per cent decrease —

Community Satisfaction with Policing, conducted by an

ACT Policing remains strongly committed to reducing the

independent research company commissioned by the

road toll to single digits.

Australia and New Zealand Advisory Agency (ANZPAA) in

which there are 2400 residents of the ACT and 28 507

Collisions with injuries also reduced during this

people nationally participating in the survey.

reporting period, down 4.9 per cent from the previous

reporting period.

Of note, 61.4 per cent of people surveyed were

concerned about becoming a victim of housebreaking,

We did not achieve against measure 22 relating to the

and while there is a community perception of being prone

public’s self-reporting of driving 10km per hour or more

to motor vehicle theft, this is contrary to the significant

over the speed limit. It is noted that ACT Policing has no

results recorded in both these two categories.

direct influence over motorist’s behaviours and attitudes.

3. POLICE RESPONSIVENESS

6. SUPPORTING THE JUDICIAL

PROCESS

We achieved against all KPIs measuring police

responsiveness during this reporting period, with police

ACT Policing achieved against all its KPIs in supporting

attendance to Priority 1 (critical incidents) recording

the judicial process, in particular, recording 79.9 per cent

87.7 per cent within eight minutes of receiving a call

of briefs delivered to the DPP within the given timeframe

and 97.4 per cent achieved within twelve minutes.

(target of 75 per cent). This is an improvement

from 2009–10, where ACT Policing recorded a result

The response priority system was reassessed during the

of 72 per cent.

reporting period to place the highest possible imperative

ACT Policing Annual Report 2010–2011

25

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

7. CRIME PREVENTION

POLICING ARRANGEMENT

ACT Policing achieved all eight KPIs relating to crime

The five-year Policing Arrangement between the

prevention, including specific quality of life issues

Commonwealth and ACT Governments and the

such as speeding cars, dangerous or noisy driving;

Commissioner of the AFP (see Appendix 1) provides

louts and gangs; graffiti and vandalism; and drunken/

the enabling framework by which the AFP (ACT Policing)

disorderly behaviour.

provides policing services to the ACT.

We particularly achieved against our referral targets

The Policing Arrangement defines the overarching

(31, 32 and 34), where we are required to refer or

powers and relationships between all parties involved, the

divert identified people to support programs.

objectives of which are:

During this reporting period the target for this measure

 appropriate policing — providing an agreed level of

was 55 or more young people referred to diversionary

policing services for the ACT community

programs. ACT Policing achieved the target with 95

 service quality — promoting and sustaining the high

referrals to diversionary programs (restorative justice),

quality of service provision

exceeding the target by 72.7 per cent.

 value for money — encouraging efficient and

Our target for measure 32 was 5100 or more people

effective service provision at an optimum cost with

referred to community support agencies. We achieved

an emphasis on continuous improvement

the target with 6004 referrals to SupportLink.

 capacity to deliver — providing for sufficient resources

to deliver the services to agreed priorities and levels.

Measure 34 — number of referrals to drug diversion

programs — was exceeded by 63.1 per cent, an

The Policing Arrangement was re-signed for a further five

increase of 20.5 per cent compared with the previous

years during this reporting period. On

reporting period.

Friday 24 June 2011 Minister for Home Affairs and

Justice the Honourable Brendan O’Connor, Minister for

Victims of Crime training was included for the first time

Police and Emergency Services Simon Corbell and AFP

during this reporting period, with 90 per cent of sworn

Commissioner Tony Negus signed the 2011–2016

officers required to complete the course within 12 months.

Policing Arrangement at a ceremony at the Edmund

As at 30 June 2011, 83.7 per cent of sworn members had

Barton Building — AFP Headquarters, Canberra.

completed the training, well on track to meet the target.

More information about our performance can be found at

PURCHASE AGREEMENT

Section A.9 — Analysis of Agency Performance.

The Policing Arrangement provides for the establishment

of an annual Purchase Agreement (see Appendix 2)

PLANNING FRAMEWORK

between the Minister for Police and Emergency Services,

AND DIRECTION SETTING

the Commissioner of the AFP and the Chief Police Officer

MECHANISMS

for the ACT.

The Purchase Agreement specifies the type and level

The AFP is a Commonwealth Statutory Authority

of services required by the ACT Government from

established under the Australian Federal Police Act 1979.

ACT Policing as well as the agreed price of those services.

ACT Policing is the community policing arm of the AFP

It details the policing outcomes, outputs, performance

responsible for the delivery of police services to the ACT.

measures, targets and facilities to be provided and the

powers and obligations of the Minister for Police and

These services are delivered in accordance with the

Emergency Services and Chief Police Officer for ACT,

Policing Arrangement (Appendix 1); the Purchase

and associated administrative arrangements.

Agreement (Appendix 2); and Ministerial Directions

(Appendix 3) — our three principal direction setting

ACT Policing is directly accountable to the Minister for

mechanisms that drive our planning frameworks.

Police and Emergency Services for the achievement

and delivery of the outcomes defined in the Purchase

Our mission of keeping the peace and preserving public

Agreement. The Chief Police Officer for the ACT is

safety within the ACT is further supported by a robust

required to report on outcomes to the Minister within

internal governance framework.

one calendar month at the end of each quarter, unless

otherwise agreed by the parties.

26

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

The Purchase Agreement is the key mechanism by which

Chief Police Officer in the management of ACT Policing.

we plan our activities, and articulates the 34 KPIs in

These committees include the Executive Committee, the

which we are measured against.

Executive Steering Committee, Workforce Management

Committee, the Operations Committee and the newly

We align our workforce and strategic priorities in

established Business Committee.

accordance with the requirements stipulated in the

Purchase Agreement by allocating resources and

A strategic workforce plan, which is approved by the

specialist capabilities to service each output.

Executive Committee, exists to ensure that sufficiently

skilled staff are appropriately distributed across the agency

The Purchase Agreement is re-negotiated annually prior

in accordance with key priorities.

to the commencement of each financial year (1 July).

The 2011–2012 Purchase Agreement was signed by

More information about our internal governance can be

the Minister for Police and Emergency Services Simon

found at Section C.5 — Internal Accountability.

Corbell, Commissioner Tony Negus and Chief Police

Officer Roman Quaedvlieg at a ceremony at the Edmund

Barton Building — AFP Headquarters, Canberra on

ORGANISATIONAL

Friday 24 June 2011.

ENVIRONMENT

The ACT represents the smallest policing jurisdiction in

A

MINISTERIAL DIRECTION

Australia with the lowest number of police as well as

Clause 6 of the Policing Arrangement allows the Minister

police per capita. This is sustainable at present due to

for Police and Emergency Services to provide general

Canberra’s population which is densely concentrated

directions to ACT Policing (in writing) through a Ministerial

and mainly located in low to medium density suburbs,

Direction (see Appendix 3). The Ministerial Direction is

interspersed with considerable open spaces (some of

updated annually, in line with the Purchase Agreement,

which are subject to in-filling developments for new

and provides guidance on specific areas of focus relating

suburbs) and surrounded by significant tracts of bushland

to policy, priorities and goals for the provision of police

and grazing properties.

services, without issuing directions on operational matters.

Our footprint — in terms of our interface with the public

The 2010–2011 Ministerial Direction identified the

and our policing presence — will change and adapt as

following areas of special focus:

Canberra continues to grow and develop.

 take a leadership role with partner agencies in the

Emerging suburbs such as Lawson, Wright and Coombs,

delivery of liquor industry reforms in the ACT (with

and the developing suburbs of Crace, Casey, Bonner and

particular emphasis on minimising the adverse effects

Beard, place an additional responsibility on our services

of alcohol-related violence in public places)

and continually challenges our thinking.

 work with partner agencies to develop a property

crime reduction strategy

 optimise mobile technology in police vehicles

and communications systems to increase police

efficiency, visibility and exchange of information with

the community

 continue to target traffic offences and drink driving with

the aim of improving road safety within the Territory.

The 2011–2012 Ministerial Direction was signed by the

Minister for Police and Emergency Services Simon Corbell

at a ceremony at the Edmund Barton Building — AFP

Headquarters, Canberra on Friday 24 June 2011.

INTERNAL GOVERNANCE

FRAMEWORK

Our governance arrangements enable effective

operational and organisational planning. A range of

internal committees provide support to the

South district general duties on bicycle patrol.

ACT Policing Annual Report 2010–2011

27

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

As the seat of Commonwealth Government, the ACT

We also draw on information and expertise from the

features a high number of Commonwealth assets

wider AFP in the areas of forensic services, information

and interests, including national icons which require

technology, technical operations, professional

unique policing solutions, and a high number of

standards, commercial support, policy and learning and

visiting dignitaries which ACT Policing is responsible

development. The ACT is fortunate to be able to purchase

for managing and escorting securely.

world-class services in all of these disciplines at an

economical price from the AFP, and further rely on a cost-

Similarly, on a per capita basis, Canberra hosts a significant

free surge capacity of sworn and unsworn staff from AFP

number of foreign embassies and delegations. Those

National operations in times of emergency or need.

premises, their occupants, and frequent visitors, are

entitled to special levels of protection and immunity under

As part of the wider AFP, we also provide opportunities

international conventions.

for our members and support our colleagues through

offshore deployments such as assisting with disturbances

The Territory is also located entirely as an enclave within

at the Christmas Island detention centre, or providing

the state of New South Wales and this geographical

additional policing capability to New Zealand after the

proximity means that there are significant cross-border

February 2011 earthquake in Christchurch.

impacts affecting the services that we provide. From a

policing perspective, these impacts include cross-border

ACT Policing also engages with other police jurisdictions and

organised and volume crime and road safety issues

Commonwealth agencies and is represented on national and

including pursuits and road trauma.

international law enforcement forums including:

The Territory is also unique in terms of the way it accesses

 The Australia and New Zealand Policing Advisory

its policing services through the Policing Arrangement

Agency — provides policing policy and strategic

and the Purchase Agreement (see Appendices 1 and 2

advice, research capacity, knowledge management

respectively). As a contracted police service to the

and information sharing services to Police Ministers

ACT Government, we are required to deliver a policing

and Commissioners throughout the Australian

capability across the suite of community policing

Commonwealth, its states and territories and

responsibilities under the Commonwealth (Australian

New Zealand.

Federal Police) function.

The Chief Police Officer is a member of the ANZPAA

As a key agency within the Territory’s criminal justice

Board of Management.

system, ACT Policing works closely with a wide range

 CrimTrac — develops and provides national

of other ACT agencies to protect the community. These

approaches to information sharing solutions for law

agencies include the Department Justice and Community

enforcement agencies.

Safety (DJaCS), the courts and the DPP.

The Chief Police Officer is a member of the CrimTrac

We also collaborate with the DJaCS on matters applying

Board of Management.

to legislative reform and on matters of common

 The Australian Crime Commission (ACC) — a

interest such as liquor licensing enforcement, victim

Commonwealth statutory body working nationally with

liaison and emergency management (including critical

other Commonwealth State and Territory agencies to

infrastructure protection).

counter serious and organised crime.

Our agency further works with the:

The Chief Police Officer is a member of the ACC Board

 Department of Territory and Municipal Services in

of Management.

the joint promotion of save driving behaviour and

 The Ministerial Council for Police and Emergency

conditions on ACT roads.

Management — Police (MCPEM–P) and its

 Department of Health on issues such as assistance

Senior Officers Group — which seeks to promote

with the management of persons with mental health

a coordinated national response to law enforcement

issues who come to police attention and the referral of

issues and to maximise the efficient use of police

persons to drug diversion programs.

resources. MCPEM-P has implemented initiatives

 Emergency Services Agency — which includes

which increase its capacity to establish and implement

Ambulance, Fire Brigade, Rural Fire Service and the

national law enforcement.

State Emergency Service, to achieve a whole-of-

The Chief Police Officer is a member of the MCPEM-P

government approach to emergency management.

and its Senior Officers Group.

28

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

 The Ministerial Council on Drug Strategy —

overstretched and responded to more incidents in 2010

supported by the Intergovernmental Committee on

than the other patrol zones of Belconnen, Gungahlin, City

Drugs — is the peak policy and decision-making body

and Tuggeranong. The day-shifts of Woden, Belconnen,

in relation to licit and illicit drugs in Australia. The role

and Gungahlin patrols were required to respond to more

of the council is to determine national policies and

incidents than the day-shifts of other patrols. On the other

programs intended to reduce drug related harm within

hand, the night-shifts of City and Tuggeranong patrols

the Australian community.

were required to respond to more incidents than the night-

shifts of other patrols.

The Deputy Chief Police Officer — Crime, is a member

of the Ministerial Council on Drug Strategy.

Average distances travelled by Woden and Tuggeranong

 National Counter-Terrorism Committee — the Chief

patrols to attend incidents requiring a rapid response

Police Officer is a substantive member of the NCTC

(priority categories 1 and 2) were higher than the ACT

and chairs its chemical, biological, radiological and

average of 2.94 km with these members travelling on

nuclear sub-committee.

average more than 3.6 km.

 Pearls in Policing — an international ‘think tank’

As a result, Gungahlin will have the additional

involving representatives from more than 35 law

responsibilities for the suburbs of Giralang, Kaleen,

enforcement agencies from around the world to share

Downer and Dickson, the latter of which involves

A

their global ideas, knowledge and experiences relating

increased night patrols.

to policing.

City Police Station will patrol the additional suburbs

The Chief Police Officer is Australia’s representative for

of Yarralumla, Parkes, Barton, Fyshwick, Beard, Oaks

Pearls in Policing, and its Program Manager.

Estate and Capital Hall — all previously Woden patrol

 Australia New Zealand Police Commissioner’s

responsibilities.

Forum — the Chief Police Officer is a member of

Woden will patrol the additional suburb of Hume, as well

this forum.

as maintaining the remainder of its existing patrol zone.

These changes — which are in effect from 1 July 2011

IDENTIFICATION

— take into account incident rates by suburb, staffing and

AND RESPONSE

distance travelled by general duties members.

TO SIGNIFICANT

ACT POLICING RE-STRUCTURE

ORGANISATIONAL CHANGE

AND/OR THE REVISION

ACT Policing re-structured its functions during this

reporting period to maximise resources on the frontline

TO ADMINISTRATIVE

and create greater synergies between ‘Intelligence’ and

ARRANGEMENTS

‘Crime Prevention’.

The re-structured ACT Policing is part of a broader

There have been a number of organisational and

strategy to ensure we are best positioned to deliver

administrative changes during the reporting period that

on our KPIs, and takes into account future financial

reflect a greater focus on the frontline — where our critical

implications, ensuring first and foremost that the frontline

mass of resources is focused.

is resourced appropriately.

RE-FOCUSING PATROL ZONES

The re-structure includes the amalgamation of Crime

Prevention with ACT Policing Intelligence, and Traffic

ACT Policing re-focused its patrol zones during this

Operations and Counter-Terrorism and Emergency

reporting period to ensure our general duties officers

Management with ACT Policing Operations.

are effectively distributed across the Territory.

The amalgamation of Crime Prevention with ACT Policing

The growing population and emerging suburbs in

Intelligence recognises the need for intelligence-led crime

Canberra along with a desire to sustain the low volume

prevention, and the need to integrate crime prevention

crime rates we’ve contributed to were catalysts for the

activities into the broader ACT Policing. The primary intent

patrol zones review.

of this amalgamation is to ensure that the diverse utility,

When comparing incident rates — the number of

skills, and extensive community network established by

incidents attended to by General Duties in 2010 per

Crime Prevention can be surgically deployed through

patrol-based full-time equivalent (FTE) — it became

directive intelligence, and incorporated into any facet of

apparent that members of the Woden patrol zone were

ACT Policing.

ACT Policing Annual Report 2010–2011

29

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Chief Police Officer Roman Quaedvlieg, Minister for Police and Emergency Services Simon Corbell, Minister for Home Affairs and Justice Brendan O’Connor and AFP Commissioner Tony Negus at the signing of the Policing Arrangement, June 2011.

The expanded ACT Policing Operations function will

COURT ATTENDANCE NOTICES

align with the Response portfolio and reflects the close

link between operational planning and coordination of

A trial of Court Attendance Notices (CANs) began in

frontline resources.

May 2010 to expedite minor matters through the judicial

system and reduce the burden of service of subpoenas on

These changes — which are in effect from 1 July 2011

ACT Policing.

— will also see an executive team reduction comprising

eight Superintendents (formerly 10) and three corporate

CANs are issued on-the-spot — similar to traffic and

Coordinators. Deputy Chief Police Officers Bruce Hill and

criminal infringement notices (TINs and CINs) — to provide

David McLean change portfolios under this restructure to

officers with the ability to serve a court attendance notice

ensure cross-pollination between Response and Crime.

on an individual at the time of the offence, as opposed to

lodging information back at the station and then sending

ORGANISED CRIME AND

a notice through the mail.

COUNTER-TERRORISM

The initial trial of CANs focused on ‘prescribed content of

INVESTIGATIONS TEAM

alcohol’ matters, that is, drink driving offences. A review

was conducted during this reporting period to determine

The Organised Crime and Counter-Terrorism Investigations

the viability of the system as an ongoing option available

Team was introduced within the Criminal Investigations

to our officers for placing matters before the court. The

function, expanding the drug investigation capacity during

evaluation concluded that the use of CANs was a more

this reporting period.

efficient way of placing matters before the court for both

The aim of this change is to build drug investigations

ACT Policing and the broader judicial system.

from the street-level supply of drugs through a proactive

CANs have now been expanded and are used for any

approach to long-term investigations of organised criminal

offence able to be progressed by summons such as minor

entities impacting upon the ACT Community.

theft and common assault. More than 20 CANs were

The broad mandate within the team includes a proactive

issued during this reporting period.

approach to seizure of criminal assets using the

Crime Act 2002 (ACT).

30

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

POLICE OPERATIONS CENTRE

Management Team to incorporate the post-prosecution

REDEVELOPMENT

review and analysis of briefs of evidence. This has

improved brief preparation, adjudication, performance

The redevelopment of the Police Operations Centre (POC)

at court, and analysis of outcomes.

began during this reporting period.

The refurbishment of the POC includes the construction

ADMINISTRATION OF

of a theatrette style room, and enhanced infrastructure to

meet the demand of a dynamic work environment when

LEGISLATION OR OTHER

responding to major events or critical incidents. When not

REGULATORY ACTIVITIES

in use for emergency management purposes, the POC

will be used as a multi-purpose training room.

The Australian Capital Territory Self Government

Act 1988 provides that the ACT Executive has the

The workstation configuration will offer an increase of

responsibility of governing the ACT with respect to

130 per cent in capacity. Technology enhancements

matters of law and order. The ACT Legislative Assembly,

will support the command and control function of the

however, has no power to make laws with respect to the

POC, which includes additional inputs such as CCTV and

provision by the AFP of police services in the ACT. As

MeshNet video streams to further enhance investigations.

such there is no ‘police Act’ or similar legislation in the

A

The catalyst for the POC redevelopment was a review of

ACT, with the AFP being responsible for providing policing

the existing infrastructure which identified the need for

services to the ACT under s. 8 of the Australian Federal

improvement to reflect current methodologies in response

Police Act 1979 (the Act).

to emergency management.

Under ss. 8(1)(a) of the Act, the Minister for Home

The proposed works are scheduled for completion in the

Affairs and Justice, and the ACT, have agreed to enter

latter part of 2011.

into arrangements for the provision of police services in

relation to the ACT that are in respect of ACT functions

PROCEDURAL REFORM IN BRIEF

as defined by s. 3 of the Australian Capital Territory Self

MANAGEMENT

Government (Consequential Provisions) Act 1988.

In July 2010 Judicial Operations initiated reform of the

The Act provides that, in addition to any other powers

policy, practices and procedures of our brief management

and duties, a member of the AFP has, when performing

process. The reforms were aimed at improving ACT

functions in the ACT, the powers and duties conferred or

Policing’s performance in supporting the judicial process,

imposed on a constable or on an officer of police by, or

establishing a whole-of-brief management system,

under any law (including the common law), of the ACT.

identifying and implementing strategies to reduce court

Police powers and duties are outlined in s. 9 of the Act,

costs, and further developing the relationships with the

and include the prevention of crime; protection of persons

DPP and the ACT courts through engagement and the

from injury or death and protection of property from

exchange of information and ideas.

damage, whether arising from criminal acts or otherwise;

The reforms were introduced progressively throughout

and the preservation of peace and good order.

the year and included the restructure of the Brief

@CPOACT Tough job. Phenomenal men and women in ACT Policing. Takes a special kind of person. Thank you. Via web in reply to CPOACT.

@CPOACT The term “domestic disturbance” stretches far and wide doesn’t it? Officers never know what they’re gonna get when attending a job. Via web in reply to CPOACT.

@CPOACT just wanted to thank ACT Policing for their assistance with the #Equallove rally in Civic on Saturday. They did a fantastic job!

ACT Policing Annual Report 2010–2011

31

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Our powers are derived from both ACT and

 Crimes (Street Offences) Amendment Act 2008

Commonwealth legislation.

 Crimes Act 1900

Commonwealth legislation:

 Criminal and Civil Justice Act 1351 25 Edw 3 St 5 c 4

 Acts Interpretation Act 1901

 Criminal Code 2002

 Commonwealth Places (Application of Laws) Act 1970

 Domestic Violence and Protection Orders Act 2001

 Australian Federal Police Act 1979

 Drugs of Dependence Act 1989

 Australian Federal Police Regulations 1979

 Emergencies Act 2004, except schedule 1

 Crimes Act 1914

 Evidence (Miscellaneous Provisions) Act 1991

 Crimes Amendment (Controlled Operations) Act 1996

 Evidence Act 1971

 Crimes Amendment (Forensic Procedures) Act 2001

 Evidence Act 1995 (Cwlth)

 Crimes at Sea Act 2000

 Firearms Act 1996

 Crimes (Aviation) Act 1991

 Human Rights Act 2004

 Crimes (Internationally Protected Persons) Act 1976

 Liquor Act 2010

 Criminal Code Act 1995

 Magistrates Court Act 1930

 Criminal Code Amendment (Theft, Fraud, Bribery and

 Major Events Security Act 2000

Related Offences) Act 2000

 Prohibited Weapons Act 1996

 Customs Act 1901

 Victims of Crime Act 1994

 Financial Management and Accountability Act 1997

 Witness Protection Act 1996

 Financial Management and Accountability

 Terrorism (Extraordinary Temporary Powers) Act 2006.

Regulations 1997

 Freedom of Information Act 1982

SUBSIDIARIES, JOINT

 Occupational Health and Safety (Commonwealth

Employment) Act 1991

VENTURES AND

 Privacy Act 1988

PARTNERSHIPS

 Proceeds of Crime Act 2002

To effectively police Canberra, we are involved in a number

 Safety, Rehabilitation and Compensation Act 1988

of joint ventures and partnerships with the community,

 Surveillance Devices Act 2004

government and non-government stakeholders as well as

 Telecommunications Interception Act 1979

private and federal bodies.

 Telecommunications (Interception) and Listening

These partnerships enable us to work collaboratively with

Device Amendment Act 1997

other agencies to enhance service delivery and to gain

 Workplace relations Act 1996

valuable perspective from these agencies.

 Anti Money Laundering and Counter Terrorism

Details of these ventures and partnerships are detailed in

Financing Act 2006.

Table A.2.1.

ACT legislation:

 Bail Act 1992

 Children and Young People Act 1999

 Confiscation of Criminal Assets Act 2003

 Court Procedures Act 2004

 Crime Prevention Powers Act 1998

 Crimes (Child Sex Offenders) Act 2005

 Crimes (Forensic Procedures) Act 2000

 Crimes (Restorative Justice) Act 2004

 Crimes (Sentence Administration) Act 2005

 Crimes (Sentencing) Act 2005

32

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Table A.2.1 — ACT Policing subsidiaries, joint ventures and partnerships Agency name

Type

Nature of involvement

ACT Corrective Services

MoU

Detention arrangement (Terrorism Act 2006),

working relationship.

ACT Crime Stoppers Ltd

MoU/partnership

Working relationship.

Crime Stoppers — a partnership between the AFP

and other corporate sponsors — operates nationally

and has become an integral part of policing. Crime

Stoppers gathers information supplied by the

community, which is vitally important to crime fighting

and prevention. Crime Stoppers and ACT Policing

work together to keep our community safe.

ACT Department of Disability, Housing

MoU

Sexual assault of children and young people,

and Community Services

working relationship.

ACT Director of Public Prosecutions

MoU

Prosecution support, case management hearings

and committals. Victim support. Prosecution policy

and guidelines.

A

ACT Environment Management Authority

MoU

Control of noise pollution in the ACT.

ACT Fire Brigade an ACT Rural Fire

MoU

Fire investigations and search and rescues in ACT.

Service

ACT Forests (Department of Urban

MoU

Emergency disposal site.

Services)

ACT Health

MoU

Diversion programs, cooperation in drug, alcohol,

poison and other substance matters. Mental health

intervention partnership.

ACT Internal Omnibus Network (ACTION)

MoU

Establishment of the Security Transport

Monitoring Centre.

ACT Department of Justice and

MoU

Restorative Justice Unit, CCTV systems, case

Community Safety

management systems access.

ACT Office of Road Safety

MoU

We work with the Office of Road Safety to

coordinate community road safety messages.

Government resources, such as speed camera vans

and Road Transport Authority Vehicle Inspectors,

are also included in coordinated traffic operations

where appropriate.

ACT RSPCA

MoU

Investigations into animal welfare matters.

ACT WorkCover

MoU

Working arrangements for workplace incidents/

investigations.

Australian Crime Commission

The ACC is a

The ACC Board consists of Commissioners from all

Commonwealth

State and Territory police forces (including the Chief

statutory body working Police Officer), Secretary of the Commonwealth nationally with other

Attorney General’s Department, Chief Executive

Commonwealth, State Officer Customs, the Director-General of Security and Territory agencies

and the Chairperson of Australian Securities and

to counter serious and Investments Commission.

organised crime

Canberra Cabs

MoU

Incident reporting.

Canberra Hospital

MoU

Working relationship — forensic and medical sexual

assault care.

Canberra Multicultural Community Forum MoU

Working arrangements.

Canberra Rape Crisis Centre

MoU

Working arrangements, victims of crime support.

Commonwealth Attorney-General and all

MoU

Seizing and transfer of evidence.

State/Territory Attorney-Generals

ACT Policing Annual Report 2010–2011

33

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Agency name

Type

Nature of involvement

CrimTrac

An inter-Governmental The MCPEM–P defines the agency’s strategic

agreement signed by

directions and key policies, sets initiatives and

all Australian Police

appoints CrimTrac Board of Management members.

Ministers, including

The Director Corporate Services is a member of

the ACT Minister for

CrimTrac’s Strategic Issues Group, providing guidance

Police and Emergency to the Board and Chief Executive of CrimTrac on Services, to develop

critical projects.

and host the

technology required

The Chief Police Officer is a member of the

to give police across

CrimTrac Board.

Australia ready access

to information needed

to solve crimes

CrimTrac — DNA database

MoU

National Criminal Investigation DNA Database — input

and cooperation of data matching.

Department of Defence

MoU

Bomb incidents in the ACT.

Department of Environment Land and

MoU

Provision of crime data.

Planning, ACT Planning Authority, ACT

Attorney-General

Domestic Violence Crisis Service

MoU

Working relationship, cooperative arrangements and

victim support.

ACT Department of Education and

MoU

Working arrangement between ACT Policing and

Training

School Education Division.

Emergency Services Australia

MoU

Working relationship — fire, search and rescues,

ambulance, triple zero.

Lifeline Canberra

MoU

Personal support line.

Mental Health ACT, Calvary Health Care

MoU

Working relationship.

ACT, Canberra Hospital, ACT Ambulance

Service

Neighbourhood Watch

MoU

Working relationship, crime statistics, crime

prevention.

NSW Police Force

MoU

Liaison during national campaigns and on an ad

hoc basis.

We also conduct joint operations with NSW Police

including criminal investigations and traffic operations.

Pharmaceutical Guild Association

Partnership

Project STOP is a joint policing and proactive strategy

that assists in identifying inappropriate patterns of

sales/use in pseudoephedrine which may be diverted

for the purpose of manufacturing illicit drugs.

Police and Community Youth Club

Partnership

Working relationship, crime prevention.

Assistance in staffing PCYCs, joint activities and

programs directed at young people.

SupportLink

Commercial

Our members refer victims of crime and those

relationship

in crises to Supportlink for counselling and

support services.

34

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

SECTION A.3 —

strategy; a revitalised intelligence collection and analysis

effort against volume property crime; targeting known

HIGHLIGHTS

recidivist offenders; and enforcing bail conditions on

known property crime offenders.

Crime and safety management was a particular focus

More information about our crime statistics can be found

during this reporting period. Emphasis was placed on

at Section A.9 — Analysis of Agency Performance.

volume and property crime with intelligence-led policing

facilitating the targeting of recidivism and criminality.

OPERATION LAVERDA

The efforts expended by ACT Policing resulted in a

Operation Laverda — investigation into a number of

significant reduction in burglaries (down 32.7 per cent),

aggravated robberies committed over the preceding

and decreases of 37.3 per cent and 21.8 per cent in

years on clubs and ACTTAB outlets — involved offenders

stolen motor vehicles and property damage respectively.

entering business premises armed with firearms and

Prior to this reporting period, the last sustained murder

escaping with substantial sums of money.

conviction in the ACT was in 1998. In 2008 Operations

Two men were identified as suspects and were

Fortis and Adana respectively resulted in the arrests of

subsequently targeted.

a man for the murder of a man and woman in Downer;

A

and the arrest of a woman for the murder of another

In January 2011 the two men — both aged 33 — were

woman in Charnwood. On 25 March 2011 and

arrested, allegedly on the way to committing an armed

3 May 2011 respectively, the ACT Supreme Court

robbery on a supermarket in Kambah. One of the men has

found both parties guilty, the latter involved a jury. These

since entered a guilty plea to this offence, and a firearm

were significant investigative highlights for ACT Policing,

has been recovered through investigations. The other was

particularly for the investigators who worked tirelessly,

later charged with a range of serious and violent robbery

some for years, on bringing these matters to justice, and

offences dating back to December 2008. Among the

achieving the ACT’s first murder conviction in 13 years.

19 charges were six counts of aggravated robbery,

four of theft, and two of aggravated burglary, as well as

NOTEWORTHY

attempted aggravated robbery, take motor vehicle without

consent, money laundering, possessing a prohibited

OPERATIONAL

firearm and damage to property. The man also faced

ACHIEVEMENTS

arson charges resulting from an attempt to blow open an

ATM in March 2009.

PROPERTY AND VOLUME CRIME

Operation Laverda also included investigations into a

number of aggravated robberies on fast-food restaurants

In July 2010 a volume crime reduction strategy was

and similar ‘soft’ targets in the ACT over the 2009–10

developed to address an increase in burglaries and stolen

period. These offences involved up to three people

motor vehicles across the ACT.

entering premises armed with knives and/or a firearms.

ACT Policing established an intelligence-led model

Several teenagers were identified as suspects and

to identify emerging volume crime trends, and target

have been subsequently charged during this reporting

individuals/groups through the execution of search

period with either aggravated robbery or receiving

warrants, a pro-arrest approach and aggressive bail

stolen property.

compliance activity.

Operation Laverda encompassed assistance from many

During the reporting period the ACT recorded significant

areas of ACT Policing and the broader AFP, including

decreases in most reported crimes compared with

Criminal Investigation and Crime Targeting teams, General

the previous financial year. Burglaries declined by

Duties, ACT Police Intelligence, Specialist Response and

32.7 per cent, motor vehicle thefts by 37.3 per cent,

Security (SRS), AFP Forensics, Traffic Operations, Judicial

with property damage down 21.8 per cent.

Operations, Crime Prevention’s Victim Liaison Officers and

a number of other specialist teams.

While many factors can contribute to these significant

decreases, particularly in property crimes such as motor

vehicle theft and burglary, we believe several ACT Policing

initiatives contributed to these significant downward

trends. These include: the establishment of a dedicated

property crime team with an aggressive crime-targeting

ACT Policing Annual Report 2010–2011

35

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

OPERATION TARANSAY

MENTAL HEALTH COMMUNITY

AND KEYS — HOMICIDE

POLICING INITIATIVE

INVESTIGATIONS

ACT Policing, with the Chief Minister for the ACT Katy

ACT Policing’s Criminal Investigations function continued

Gallagher, launched its Mental Health Community Policing

to investigate the alleged murders in Hughes and

Initiative in June 2011 following an extensive review

Belconnen, both of which occurred in May 2010.

into how we recognise, relate and respond to people

in our community experiencing a mental illness when

The 2009–10 Annual Report reported the arrest of one

they come to police attention. This was a significant step

man in relation to Operation Taransay — the shooting

forward for us, and our partnership with ACT Health.

death of a man while in a car in Hughes. In August 2010,

two additional men were arrested and charged with their

Police are often the first responders to incidents involving

involvement in this murder.

an individual living with a mental illness. Through an

analysis of our reporting system in 2010, it was estimated

The three men have been committed to the ACT Supreme

that 10 per cent of all cases responded to by police

Court for trial. One of the men has been committed on

had a mental health element, and that approximately

the charge of murder, and the remaining two for aiding

80 minutes was spent on each mental health job.

and abetting, and inflicting grievous bodily harm.

The formal launch of the initiative followed a pilot study

A man and two women were also arrested in relation to

commissioned by Chief Police Officer Roman Quaedvlieg

Operation Keys — the suspicious death of a man found

in July 2010. The pilot study identified the NSW Police

in his apartment in Belconnen. This matter is before the

Force Mental Health Intervention Team model and

court (as at 30 June 2011). Charges include murder and

associated training as best practice within the Australian

accessory after the fact.

context, and recommended the establishment of a team

The investigation and subsequent arrest of alleged

within ACT Policing to oversee and implement a number

offenders during this period is a significant policing

of reforms:

achievement involving complex homicide investigations.

1. The development and implementation of a training

PROJECT ANZIO

package to equip frontline police officers with a greater

understanding of mental illness, ensuring better

Project Anzio is an intelligence-led, targeted approach

outcomes for all involved and more effective use of

to the sampling of eligible offenders under the Crimes

police resources.

(Forensic Procedures) Act 2000. The forensic sampling

The training package was purchased from NSW Police

includes DNA and fingerprints from people convicted of

Force during this reporting period and tailored to the

an offence in the past five years that carry a penalty of

ACT environment. The inaugural training program

more than 12 months imprisonment. The data obtained

took place in June 2011. Representatives from

from the sampling is retained against a person’s profile

various government and non-government agencies

and entered on the National Criminal Investigation DNA

participated in the training which also involved

Database (NCIDD).

discussions with mental health patients.

During the reporting period ACT Policing Intelligence

2. A world-first trial of embedding mental health

managed 191 DNA samples and provided support to

clinicians in ACT Policing Operations (communications

frontline policing through the preparation of 64 photo

command centre), to directly support the frontline

boards, undertaking 70 facial recognition probes,

by identifying the most effective response to an

responding to interstate forensic inquiries on behalf

individual’s health.

of investigators, and through the development and

enhancement of ACT Policing liaison with relevant

Mental health clinicians began working in ACT Policing

national and international bodies regarding facial

Operations in March 2011 during peak periods,

recognition and biometrics.

Thursday through to Sunday, 12 – 11.30 pm. Clinicians

provide support to police through the provision of

In addition, 917 forensic referrals (DNA and/or fingerprint

expert advice, and can arrange for specialist support to

matches to crime scenes) were managed and referred to

police in the field. By having access to the ACT Health

investigators. Facial recognition training was also delivered

database they can also evaluate a mental health

to ACT Policing in conjunction with the Department of

patient’s history and can provide advice on how to best

Immigration and Citizenship (DIAC).

approach a crisis situation, meaning police are better

informed about individual circumstances.

36

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

3. Placement of a Mental Health ACT worker

Compulsory Third Party insurance, as well as 474

(psychologist) within ACT Policing to work alongside

unlicensed, 57 disqualified, and 148 suspended drivers.

the Mental Health Initiative Team, providing

Working in cooperation with ACT Roads and Traffic

a communication conduit between police and

Authority (RTA) inspectors, the RAPID team also identified

key stakeholders

1213 defective vehicles.

As well as providing specialist advice in the

In total, the RAPID team scanned more 856 743 number

development of best practice guidelines and policy,

plates and issued 4858 Traffic Infringement Notices

the psychologist also delivers components of the

(TINs) in its first full year of operation.

mental health training package.

RAPID has also contributed to general crime reduction in

These reforms are aimed at improving our response to

the ACT with a number of stolen motor vehicles recovered

people in the community living with a mental illness and

as part of RAPID operations during this reporting period.

improving interoperability between agencies to enhance

It has also identified a number of people with outstanding

a whole-of-government approach.

warrants for arrest.

The mental health reforms is a result of an agreement

While RAPID has proved itself as a first-rate asset to road

between Mental Health ACT, Calvary Health Care ACT,

safety in the ACT by identifying drivers who pose the

The Canberra Hospital, ACT Ambulance Service and

greatest risk to others, it also provides us with an easily

A

ACT Policing.

deployable and immediate method of identifying a

range of criminality associated with driving unregistered

LAUNCH OF A RAPID CAPABILITY

and uninsured vehicles, including the monitoring of

movements of registered child sex offenders under the

On 1 July 2010 the full RAPID (Recognition and Analysis

Australian National Child Sex Offenders Register (ANCOR).

of Plates IDentified) capability — including three vehicles

specially fitted with Automatic Number Plate Recognition

MERCURY 2010 —

(ANPR) technology and the introduction of six dedicated

officers — was launched.

MULTI-JURISDICTIONAL

COUNTER-TERRORISM EXERCISE

RAPID was trialled by ACT Policing in 2009 to detect

unregistered and unlicensed drivers by scanning the

The deployment phase of the National Counter-Terrorism

number plates of Canberra motorists. It was found that

Committee’s (NCTC) multi-jurisdictional exercise — Mercury

approximately one-third of fatal collisions in the ACT

10 — took place over two days in August 2010 involving

involved unregistered/uninsured or unlicensed drivers,

more than 300 ACT Policing members.

posing a significant risk on our roads.

Over the course of a 48-hour period, ACT Policing

In the 2009–10 financial year, 20 fatalities were recorded

responded to several simulated attacks, including a staged

on ACT roads, seven of which involved an unlicensed

bombing of an electrical substation, and a hypothetical

driver or an unregistered vehicle. Ten fatalities were

complex hostage negotiation at the building designated

recorded on ACT roads during this reporting period,

as New Zealand’s High Commission. As a result, the

of which only one involved an unlicensed driver in an

Police Operations Centre, the Territory Crisis Centre and

unregistered vehicle (a quad bike).

the Public Information Coordination Centre were stood

During the reporting period the six-person team identified

1772 unregistered vehicles, and 780 vehicles without

The three purple RAPID vehicles.

ACT Policing Annual Report 2010–2011

37

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

ACT Policing responds to Mercury 10 in the Police Operations Centre.

up to provide an operational response and a coordinated

YOU’D MAKE A GREAT COP —

whole-of-government approach to information flow

ACT POLICING RECRUITMENT

(through the media to the ACT community). Chief Police

CAMPAIGN

Officer Roman Quaedvlieg took control of the Territory

(as Territory Controller).

The You’d make a great cop campaign was launched in

ACT Policing worked closely with both ACT and

September 2010 to support, for the first time, a local

Commonwealth Government agencies including

recruitment effort. The campaign was a new approach

the Australia Defence Force to resolve the staged

to recruiting for ACT Policing, providing an opportunity to

‘terrorist attacks’.

attract a diverse range of people from Canberra and the

surrounding region.

The purpose of Mercury 10 — the largest multi-

jurisdictional exercise to date — was to provide

ACT Policing focused on targeting candidates interested

government agencies and emergency services with

in a ‘community policing career’ in the ACT. The goal

an opportunity to put their counter-terrorism response

was to find and secure 100 recruits seeking a career

training into practice and review existing processes and

challenge, both physical and mental. People who wanted

responses to such incidents. It also allows us to build on

to contribute to the community and understood the

cooperative and integrated working relationships that

importance of community relationships, and above all

we enjoy with other State, Territory and national law

who possess empathy and integrity.

enforcement partners.

The eight week campaign — comprising media and

A comprehensive outcomes report on the exercise has

advertisements appearing in print, online, television and

provided focus for improving arrangements in the ACT.

radio — profiled nine of our existing ‘great cops’ from a

These recommendations are being implemented.

range of functions including SRS, victim liaison, criminal

investigations, intelligence, general duties and traffic.

Four information sessions — involving several senior

police officers — were held at the AFP College to provide

potential recruits with a realistic view of life at the AFP

38

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

College, the selection process, and more importantly,

The festival received a significant amount of positive

what it’s like working on the frontline of policing.

feedback.

At the conclusion of the campaign, 1355 applications

The Eid al-Fitr is an annual holy day in the Islamic calendar

were received. Twenty-five per cent were women. More

to celebrate the end of the fasting month of Ramadan.

than 70 per cent were aged 30 years or under and

76 per cent of applicants were from the ACT and NSW.

OPENING OF EXHIBIT

Of those who applied, 20 per cent indicated that they

MANAGEMENT CENTRE

were from a cultural group other than Oceania.

The purpose-built Exhibit Management Centre (EMC) —

After successfully completing several gateways, some

situated in Vicars Street, Mitchell — was officially opened

270 applicants took part in assessment centre workshops

for business in November 2010.

during March and April 2011, taking part in scenario

based group activities to test their capacity for teamwork

The previous exhibit management facility — the

and problem solving. They also underwent literacy and

Belconnen Property Office — was typical of the era in

cognitive verification testing. Again, senior members were

which it was built and became increasingly overcrowded,

involved in assessing potential recruits to determine the

and unable to sustain the exhibit requirements of a

quality of the candidates and their ability to adapt what

modern police service.

A

they know into scenarios.

The contemporary new facility is more than 3500

After a rigorous three month process, 111 applicants

square metres in size and contains more than 3000

successfully completed the selection gateways.

square metres of storage room — space required to

accommodate the hundreds and thousands of items held

The culmination of the campaign was the arrival of

for criminal investigations along with lost/stolen property.

13 women and 12 men at the AFP College in Barton

on 6 June 2011 for the commencement of the inaugural

The EMC also has the capacity to hold more than 90

ACT Policing Federal Police Development Program

vehicles on hoists, 342 medium storage containers and

3/2011.

approximately 570 pallets. It also provides an office space

and amenities for staff who conduct duties relating to the

Our first recruits — ranging in age from 24 to 52 — have

ACT Firearms Registry which checks and issues firearm

a diverse range of backgrounds with their collective

licences; the ACT Drug Registry which secures and

employment history encompassing existing AFP unsworn

transfers the analysis of all drugs seized by police; and the

members, the Australian Defence Force, and an insurance

exhibit registrars who secure, lodge and store all exhibits

broker; personal trainer, newspaper art director and

coming into police possession.

supermarket cashier.

Some of the exhibits housed in the new facility date back

EID AL-FITR

to 1966, including items relating to the murder of AFP

Assistant Commissioner Colin Winchester, the carpet

In September 2010 Canberra’s inaugural Eid al-Fitr

which was used in the unsolved murder of Allen Redston

festival was held at the John Dunmore Lang Park in the

and a 6 foot sword found on an ACTION bus.

Parliamentary Triangle. ACT Policing played a lead role in

planning, managing and funding this event as part of its

It took 25 days to move the 600 000 plus items from the

community engagement approach.

previous facility, the majority of which took place at night

to maintain visitor continuity through the day at the

An estimated 4000 people from the Muslim and

ACT Firearms Registry.

Canberra community attended the festival with more than

3500 amusement ride tickets sold.

Planning for the facility began in 2007 to cater for

existing and future needs of ACT Policing.

The day started with a traditional ‘Welcome to Country’

by Ngunnawal Elder ‘Aunty Agnus’ followed by a

Wiradjuri performance. At midday members of the

Muslim community joined in prayer, after which a

Qu’ranic recitation was given by young members of the

community. A range of attractions including the Ottoman

Military Band, Chinese Lion Dancing, amusement rides

and various food stalls were on display.

ACT Policing Annual Report 2010–2011

39

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

INTRODUCTION OF ALCOHOL

— advertisements also played on big screens at Regatta

CRIME TARGETING TEAM

Point, Lake Burley Griffin during this major event.

The 10-person Alcohol Crime Targeting Team (ACTT)

During the reporting period the ACTT conducted

commenced operation on 1 December 2010 to coincide

476 inspections on licensed premises, issued 38

with the introduction of the Liquor Act 2010 (ACT),

cautions, 90 Criminal Infringement Notices (CINs),

with the aim to enforce the new legislation, and reduce

and 10 matters are under investigation with a view to

alcohol-related violence and crime through education

prosecute or refer to Office of Regulatory Services (ORS)

and engagement.

for occupational discipline.

The Play up, Pay up campaign — launched in March 2011

The ACTT has been proactively targeting anti-social

in the lead up to Skyfire — comprised 30 second

behaviour through standard tactical plans, analysing

television and radio advertisements, and online search

historical breaches of the Act, and licensed premises that

advertising in support of our law enforcement efforts,

are continually coming to police attention for irresponsible

and in particular, the introduction of on-the-spot fines as

service of alcohol and crowd control issues.

a result of the liquor reforms.

The ACTT was also active at a number of key events

As part of our sponsorship of Skyfire — to reduce

during the reporting period including Operation Unite

alcohol-related violence and drink driving at the event

(December 2010 and May 2011), New Years Eve 2010,

Summernats, Prime Minister’s XI, Australia Day festivities,

National Multicultural Festival, the ActewAGL Royal

Canberra Show, Skyfire and Groovin’ the Moo (University

of Canberra).

Since the formal implementation of the ACTT on

1 December (until 30 June 2011), there were 620

people lodged into protective custody for intoxication, a

decrease of 21.6 per cent (from 791 people) compared

to the same seven month period the previous year

(1 December 2009 to 30 June 2010). When comparing

financial years, the decrease is 6.4 per cent.

A key element of the success of the ACTT has been the

close working relationship established with the ORS. We

worked with the ORS to deliver presentations to more

than 400 licensees in the lead up to the reforms. Since

then, our collaborative working relationship has improved

and maintained through regular meetings to discuss

issues that may impact on our ability to enforce the Act,

investigations and emerging trends.

OPERATION UNITE

ACT Policing joined Australian and New Zealand police

services to present a united stand against alcohol misuse,

violence and anti-social behaviour during the reporting

period as part of Operation Unite. The operation — a

weekend of action — is based on a highly visible police

presence on the streets to target alcohol-related violence

and crime.

Three targeted operations took place during the reporting

period — September and December 2010, May 2011

— all of which experienced reduced number of arrests

and liquor license breaches compared with previous

operations.

Exhibits housed at the new Exhibit Management Centre.

40

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Targeted operations such Operation Unite have proven to

MAJOR CHALLENGES

have an effect on behaviour, albeit short-term. The issue of

alcohol-related violence is one of the most pressing social

challenges of our times and is an Australia-wide problem

PROPERTY AND VOLUME

— one which requires a long-term, multi-faceted and multi-

CRIME — SUSTAINING

sector approach of which Operation Unite is just one part.

DOWNWARD TREND

The introduction of the new liquor reforms in the ACT

The reporting period resulted in significant decreases

in December 2010 was another step in the process

across several crime types including burglaries (down

to encourage responsible alcohol consumption by the

32.7 per cent), and stolen motor vehicles and property

community with the second Operation Unite taking place

damage (down 37.3 per cent and 21.8 per cent).

two weeks after the reforms came into effect.

Historically it has been demonstrated that within a

ACT Policing will continue to support Operation Unite to

short period of time — sometimes as little as weeks —

emphasise Australia’s united policing front and our efforts

volume crime levels will rise if there is a reduction in the

to minimise the adverse effects of alcohol-related violence

commitment to meeting this priority. Volume and property

in public places.

crime will not go away — it needs to be harnessed

through proactive policing strategies, and not a reactive

A

SRS AND BOMB RESPONSE —

response to an increase in crime type.

ENHANCED CAPABILITY

Further to this, unforseen events, pressures in the external

During this reporting period SRS enhanced its bomb

environment and cyclical crime patterns can all affect our

response and counter-terrorism capability through the

performance and property crime results. This is coupled

receipt of two key pieces of equipment — two bomb

with increased demands on police to respond to an

response trucks and the Armoured Rescue Vehicle

array of incidents, along with additional and associated

(also known as the Bearcat).

administrative pressures.

ACT Policing introduced its two (new) specialist bomb

While we must take advantage of the significant gains

response trucks in February 2011 to enhance our

made in reducing the incidence of volume crime, and

capability to respond to serious explosive related situations.

maintain the pressure on recidivist offenders, we must

do this while balancing the needs of ACT Policing and

The state-of-the-art trucks include custom-made

the community, and ensuring our other key performance

improvised explosive device defeat (IEDD) pods which

indicators (KPIs) are being met. Volume and property

are the first its kind in Australia, and carry catalytic

crime, while significant, is only one element of our crime

converters to ensure environmentally friendly operation.

targeting and policing function.

The trucks enable the quick deployment of the SRS

Bomb Response Team when the need arises, carrying

The challenge will be to sustain this commitment over the

all the equipment required — including robotic vehicles

long-term — particularly when statistics may indicate that

— to attend explosive incidents and situations involving

the issue is under control or trending down towards the

chemical, biological and radiological hazards.

national average — translating to a view that the problem

has been addressed and therefore resources attached to

SRS also took possession of the Bearcat in May 2011 —

this priority can be reduced — and without affecting our

a United States built vehicle designed to help police deal

performance in other areas of policing.

with dangerous situations such as hostage incidents, or

the unlikely event of a terrorist situation, where officers,

CLANDESTINE LABORATORIES

and the public, need to be protected from gunfire

and explosives.

While clandestine laboratories have not been a

prevalent feature in our environment, we continue to

Bearcat — purchased by the Commonwealth Attorney-

gather vital information around emerging trends, such

General’s NCTC to build on the operational capacity of

as pseudoephedrine shopping and prescription theft,

our SRS Tactical Response function — is one of three in

increased incidents of methamphetamine-related

Australia and cost approximately $400 000. Weighing

offences, ranging from property crimes, such as burglary,

nine tonnes, the 10 man tactical vehicle is regarded

to increased mental health issues within the community

as one of the world’s most effective armoured vehicles

as a result of methamphetamine use. The experiences of

and boasts .50 Calibre armour protection, 360 degree

other policing jurisdictions are of immense importance

cameras, and bullet resistant casing and tyres.

in helping us in our investigations into the production

of methamphetamine and other amphetamine type

stimulants in the ACT.

ACT Policing Annual Report 2010–2011

41

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

The most significant change in methamphetamine

any information that could link to clandestine laboratories

production in Australia, over the past 10 to 15 years, is

in their neighbourhoods. ACT Policing participated in this

the extent to which amateurs are becoming involved —

campaign and we will continue to provide appropriate

almost universal access to methamphetamine production

training to our members on this issue.

recipes on the internet have, unfortunately, made this

possible. The discovery of methamphetamine laboratories

ESTABLISHING A FLEXIBLE

run by individuals with no criminal history, and limited

WORKFORCE — INCREASING THE

expertise in methamphetamine production, is occurring

REPRESENTATION OF WOMEN IN

more frequently and the illicit production processes

POLICING

can be highly dangerous for the criminals involved,

investigating police and for unsuspecting members of the

During this reporting period we began to examine ways

public. The clandestine laboratories have a high risk of fire

in which flexible and part–time work patterns could be

and/or explosion and produce toxic by-products which

embedded into ACT Policing, particularly for members

can render the premises uninhabitable.

returning from parental leave.

Researchers at an Advance Clandestine Laboratory

Embedding flexible work options within an operational

course in New Zealand, indicate that there is no specific

environment is not without considerable challenges.

demographic for methamphetamine use; it crosses all

Policing, by its very nature, is a reactive environment

social and economic boundaries.

providing service and response 24 hours a day, seven

It is recognised that better communication between

days a week. A certain number of frontline police are

police jurisdictions and non-policing organisations — for

required each shift to effectively police Canberra, and to

example, pharmacies — will provide information that will

conform to our Enterprise Agreement. Such challenges

help police provide a better response to the establishment

has meant that traditionally, officers returning from

of clandestine laboratories.

extended leave unable to work full-time have been

employed in non-operational roles on their return. This

During this reporting period Crime Stoppers, in

does not always take into account the individual needs

collaboration with every police jurisdiction, launched

of the returning members, nor maximises the return on

Operation Unification — a national campaign encouraging

investment from the experienced staff within this pool.

the public to ‘phone in’ and contact Crime Stoppers with

Constables of Police graduating from the Federal Police Development Program.

42

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

The working group identified several barriers to

While there does not appear to be an upward trend in

implementing flexible working options, some of which

the instances of the number of assaults against police,

are not solely ACT Policing related. For example, there is

the level of violence inherent in those assaults appears

an intersection with external issues such as the availability

to be increasing.

of child care that impacts on women particularly.

Spitting is of increasing concern to police as an OH&S

Patrol rostering patterns are being examined to explore

issue, due to the potential for illness to our members

more effective ways to meet the requirement of a 24/7

through saliva or blood-borne viruses. Officers exposed

response capability, and to retain experience in frontline

to medium-risk events are required to have initial blood

roles by looking at ways in which rosters can balance

tests as well as blood tests three months post-incident.

the work/life needs of members. This will need to be

These tests are to detect diseases such as various forms

informed by the new Enterprise Agreement currently

of hepatitis and HIV. Aside from the physical distress

being negotiated.

this causes, the emotional impact on officers awaiting

diagnosis is concerning.

The scope of work has included many of ACT Policing’s

operational functions including general duties and

Our officers rely on their training to deliver an appropriate

investigations, which have historically presented more

response, while considering the impact of that response

challenges in accommodating flexible working patterns.

on the safety of the public, their colleagues and the

A

person who is subject to the use of force.

We will continue to work towards examining opportunities

and recommendations, particularly in respect with

During the course of their duties, many officers encounter

increasing the representation of women in policing.

hostility, verbal and physical abuse, more often during

situations where excess alcohol consumption and/or

USE OF FORCE AND ASSAULTS

narcotic substances has had detrimental behavioural effect

AGAINST POLICE

on a person. It is during such incidents that our officers

have to make a immediate assessment of the situation and

The use of reasonable force underpins all AFP conflict

take decisive action to gain control, while avoiding physical

management strategies and our use-of-force model,

harm to themselves and the person involved.

which defines reasonable force as being the minimum

force reasonably necessary in the circumstances of any

It is generally accepted that wherever there is a group

particular case.

of people observing the interaction in such incidents,

it will be recorded on mobile phones and circulated

All operational members receive use-of-force training,

immediately to the various popular social media networks.

during which the principles of negotiation and conflict

Unfortunately, the prevalence of these images can create

de-escalation are always emphasised as alternatives to

a negative public perception of use-of-force incidents, as

the use of physical force.

the images do not often portray the circumstances that

While is it widely acknowledged that the ACT is a

have led to such an outcome.

safe place to live, the potential for unpredicted serious

The balance between use of force and public perceptions

incidents still exists, and take place. The realities of

will continue to be an ongoing challenge for ACT Policing,

working on the frontline — particularly general duties

however regular review of training practices and tools

— often involves preparing for incidents which involve

used to deal with hostile situations will equip our officers

assaults, including the increasing trend of spitting.

with the confidence and skills to deliver an appropriate

During the reporting period, ACT Policing recorded

response in any situation.

48 assaults against police and experienced 17 instances

of spitting.

@ACTPol_Traffic Police pulled over speeding driver Russell Roadworks. AWESOME!!!!!

Great to see.

Wanted to say @CPOACT, owning a ‘hoon’ stereotype car, ACT cops have always been just and fair. Can’t say the same for other states! Thank

@CPOACT thank you for keeping our streets safe!

ACT Policing Annual Report 2010–2011

43

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

ALCOHOL-RELATED VIOLENCE

working group) took place involving stakeholders from

AND CRIME

the Australian Hotels Association, Clubs ACT, licensees

from various outlets in Woden, the ORS and ACT Policing.

Alcohol-related violence and crime is an Australia-wide

The aim of the accords is to create dialogue among

problem that will require long-term behavioural change —

licensees as well as provide a line of communication

an issue which police can not tackle alone.

between licensees and police, where information

Since the implementation of the ACTT on 1 December

affecting involved parties can be tabled. It’s also an

(until 30 June 2011), there were 620 people lodged

opportunity for licensees to exchange best practice

into protective custody for intoxication, a decrease of

methodology among themselves under the new liquor

21.6 per cent (from 791 people) compared to the same

reforms. These meetings will be held quarterly with the

seven month period the previous year

aim to continue addressing the long-term sustainable

(1 December 2009 to 30 June 2010).

solutions to alcohol-related violence. It is anticipated that

industry will begin taking carriage of this working group.

While we experienced a slight decrease in the amount

of alcohol-related arrests in the ACT over the period

While the ACTT has provided much needed support to

2010–11 — a 6.4 per cent decrease in arrests compared

general duties policing by specifically enforcing the liquor

with the previous year — alcohol-related crime remains

legislation and working collaboratively with industry,

a challenge for us, particularly our general duties police.

the issue of alcohol-related violence and crime is not

a law enforcement issue alone, and will require long-

The introduction of the ACTT in December 2010 to

term behavioural change and concerted efforts across

coincide with the Government’s liquor reforms has made

various industries.

significant headway in our efforts to tackle this issue

through enforcement, education and engagement.

Operation Unite — a weekend of action against alcohol-

related crime — conducted in collaboration with all

During the reporting period the ACTT conducted 476

Australian and New Zealand police, will continue to take

inspections on licensed premises, issued 38 cautions

place as part of our efforts. Operation Unite builds on the

and 90 CINs for offences such as consuming alcohol

significant work being undertaken by police and partner

in a public place and refusing to leave.

agencies, and is part of our long term strategy in dealing

In June 2011, as part of the team’s engagement

with alcohol-related crime.

approach, the inaugural liquor accord (liquor industry

TRAFFIC AND ROAD SAFETY

Road safety remains an area of focus for ACT Policing and

a key pillar of our enforcement efforts.

The trauma of a road fatality or serious injury not only

affects the immediate parties involved — including those

responding to fatal collision such as police, ambulance

officers and family — it extends to the wider community.

While the ACT experienced a substantial drop in the total

number of people who died on our roads during this

reporting period — from 20 in 2009–10 to 10 in

2010 –11 — there are a number of factors that can affect

the rate of death and serious injuries on our roads, and

this remains a major challenge for us.

Traffic enforcement has, and will continue to have, a direct

impact on the reduction in fatalities and collisions with

injury but there is a body of evidence which shows an

increasing incidence of irresponsible driver behaviour that

police cannot deal with alone. This requires an integrated

effort involving all of the road safety stakeholders: police;

government; road, traffic and safety authorities; road and

related infrastructure designers, and most importantly the

driving community.

Officers make an arrest as part of Operation Unite, targeting

alcohol–related violence.

44

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

As part of our road safety strategy, we participated in a

construction of additional police stations, which will in

number of targeted operations including Operation RAID

itself require additional police officers to operate a 24/7

— a cross-border operation to remove all impaired drivers

‘front door’ to the community.

— and Operation Crossroads — a campaign targeting the

‘fatal five’ causes of road deaths during key holiday periods

Our patrol zones were revised during this reporting period

(drink driving, speeding, use of seatbelts, driver distraction

to address workforce pressures and police response in

and fatigue).

certain ‘patrol zones’. While this has provided a more

equitable distribution of workload across Gungahlin patrol

We have also started working closely with the Roads

and Woden patrol members for example, as Canberra

Safety Office in respect to targeted media, advertising and

continues to expand so to must our ability to manage the

enforcement campaigns. An ‘ACT Traffic and Road Safety

increasing demands that will be placed upon our officers.

Calendar’ was developed during this reporting period

whereby police and government align messages and road

New developments provide opportunities for us in terms

safety measures to ensure the greatest impact. This will

of addressing crime prevention through environmental

be further developed into a communications framework

design, however it will be critical for ACT Policing to build

— specifically targeting relevant audiences — with certain

and spread our operational capacity to keep pace with

agencies responsible for leading segments of road safety

the changes and impacts associated with a changing

in the communications space.

geographical landscape, including high-density housing.

A

Our road safety measures first and foremost focus on

We have been liaising closely with the ACT

those proven, primary causes of collisions, with drink-

Government and the Land Development Agency (ACT

driving and speeding factoring highly. Our intelligence-led

Planning) for this purpose, and will continue to provide

traffic enforcement schedule and dedicated RAPID team

input into Canberra planning documents from a law

are producing commendable results. The introduction of

enforcement perspective.

the Random Roadside Drug Testing program is expected

to do the same by helping us remove risk-taking motorists

PROGRESS AGAINST KEY

off our roads.

STRATEGIC OUTPUTS

The advent of point-to-point cameras in the ACT in

late 2011 should also have some noticeable impact on

AND SERVICE DELIVERY

road safety, particularly in relation to speeding.

PRIORITIES

In the ACT, where we have self-government over a relatively

In line with the 20010–2011 Purchase Agreement (see

small geographic area, a good quality, established, road

Appendix 2), our performance is measured against four

network, and good traffic management infrastructure,

key outputs:

we should be able to construct an integrated road safety

environment which has the real potential to achieve a ‘vision

1. Crime and Safety Management — providing a

zero’ state. However this will take continued effort by all

safer and more secure ACT so that members of the

agencies and by the people of Canberra.

community can go about their daily lives without

undue fear of crime.

GROWING POPULATION —

2. Traffic Law Enforcement and Road Safety —

OUR FOOTPRINT

enforcing traffic laws and promoting safer behaviour

Our footprint — in terms of our interface with the public

on ACT roads with the objective of reducing the

and our policing presence — will increasingly become

number of crash fatalities and injuries to members of

a challenge as Canberra continues to grow and develop.

the community.

Emerging suburbs such as Lawson, Wright and Coombs,

3. Prosecution and Judicial Support — maximising

and the developing suburbs of Crace, Casey, Bonner and

the number of successful prosecutions in court by

Beard, place an additional responsibility on our services

providing support to the Office of the Director of Public

and challenges our thinking in this respect.

Prosecutions (DPP) and the courts.

Ensuring we can meet the needs and expectations of the

4. Crime Prevention — reducing and preventing crime

Canberra community, and continue to provide effective

through strategies that incorporate government

police response to major and minor incidents, will

and community cooperation to address risk factors

require ACT Policing to grow and adapt with Canberra’s

associated with criminal behaviour and recidivism and

population and the rapidly increasing urban footprint. This,

raise awareness of the community’s role in their own

along with increased policing numbers, may include the

safety and security.

ACT Policing Annual Report 2010–2011

45

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Against each of these specific areas of focus are 34 KPIs.

Two men were identified as suspects and were

subsequently targeted.

Our progress against our strategic outputs aligns with

these four key pillars.

In January 2011 the two men — both aged 33 — were

arrested, allegedly on the way to committing an armed

More information about our progress can be found at

robbery on a supermarket in Kambah. One of the men has

Section A.9 — Analysis of Agency Performance.

since entered a guilty plea to this offence, and a firearm

CRIME AND SAFETY

has been recovered through continued investigations.

MANAGEMENT

The other was later charged with a range of serious and

violent offences dating back to December 2008. Among

the 19 charges were six counts of aggravated robbery,

Major investigations

four of theft, and two of aggravated burglary, as well as

Operation Taransay

attempted aggravated robbery, take motor vehicle without

consent, money laundering, possessing a prohibited

ACT Policing’s Criminal Investigations function continued

firearm and damage to property. The man also faced

to investigate the shooting death of a man in Hughes,

arson charges resulting from an attempt to blow open

which occurred in May 2010.

an ATM in March 2009.

The 2009–10 Annual Report reported the arrest of one

Operation Laverda also conducted investigations

man in relation to Operation Taransay. In August 2010,

into a number of aggravated robberies on fast-food

two additional men were arrested and charged with their

restaurants and similar ‘soft’ targets in the ACT over

involvement in the murder.

The three men have been committed to the ACT Supreme

Court for trial. One of the men has been committed on

the charge of murder, and the remaining two for aiding

and abetting, and inflicting grievous bodily harm.

Operation Keys

During this reporting period a man and two women

were arrested as part of Operation Keys — the suspicious

death of a man found in his apartment in Belconnen in

May 2010.

This matter is before the court (as at 30 June 2011).

Charges include murder and accessory after the fact.

Operations Tondo/Galvanic

In 2009 ACT Policing arrested five people in relation to

aggravated robberies on licensed clubs in the ACT. This

investigation — Operation Tondo — led to the identification

of a number of offenders responsible for an armed

robbery on a Chubb Security van at Mawson in 2004

where a security guard was shot.

As of 30 June 2011, two convictions had been recorded

for aggravated robbery as part of Operation Galvanic,

including a sentencing of a 53-year-old man for his role in

the armed robbery and shooting of the security guard. A

further three people are awaiting trial.

Operation Laverda

Operation Laverda — investigation into a number of

aggravated robberies committed over the preceding years

on high profile clubs and ACTTAB outlets — involved

offenders entering business premises armed with firearms

ACT Policing officers investigate a suspicious package.

and escaping with substantial sums of money.

46

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

the 2009–10 period. These offences involved up to

Police Operations Centre redevelopment

three people entering the premises armed with knives

and/or a firearms. Several teenagers were identified as

The redevelopment of the Police Operations Centre (POC)

suspects and have been subsequently charged during

began during this reporting period.

this reporting period with either aggravated robbery or

The refurbishment of the POC includes the construction

receiving stolen property.

of a theatrette style room and enhanced infrastructure to

Controlled operation — drugs

meet the demand of a dynamic work environment when

responding to major events and critical incidents. When

In 2009 legislation was passed allowing the lawful use

not in use for emergency management purposes, the

of controlled operations in the ACT.

POC will be used as a multi-purpose training room.

During this reporting period we used these powers in

The workstation configuration will offer an increase of

a year long investigation into drug supply in ACT night

130 per cent in capacity. Technology enhancements

clubs. This investigation resulted in the arrest of six people,

will support the command and control function of the

and summonses for a further three. Offences included

POC, which includes additional inputs such as CCTV and

possession and supply of MDMA (ecstasy), Ketamine

MeshNet video streams to further enhance investigations.

and cannabis. Throughout the operation approximately

30 authorised purchases were conducted involving

The catalyst for the POC redevelopment was a review of

A

substances such as cocaine, MDMA, BZP, TFMPP,

the existing infrastructure which identified the need for

Phenylephrine, caffeine and Methylamphetamine.

improvement to reflect current methodologies in response

to emergency management.

As of 30 June 2011, three convictions have been

recorded and a number of matters were before the courts.

The proposed works are scheduled for completion in the

latter part of 2011.

In March 2011 — in conjunction with the AFP’s Sydney

Office, Australia Post and Australian Border Protection and

Centralisation of command vehicles

Customs Service — we conducted a number of controlled

ACT Policing Operations became the centralised point of

deliveries in relation to the ‘scatter importations’ of more

dispatch for all command vehicles during this reporting

than a kilogram of cocaine into the ACT from south-east

period to enhance the capability of general duties patrols.

Asia, and a large quantity of heroin from Malaysia.

Our command vehicle fleet consists of an Operations

As of 30 June 2011, two men have been charged, with

Communication four-wheel drive, a Mercedes Sprinter (on

these matters before the court.

loan for trial from AFP), and a recently refurbished Mobile

Project Anzio

Police Station (a reconfigured horse float) comprising two

interview rooms and a management area.

Project Anzio involves the forensic sampling of eligible

people convicted of an offence in the past five years that

The availability of the vehicles for incident response and

carry a penalty of more than 12 months imprisonment.

scheduled public events will provide members with a

The data obtained from the sampling is retained against a

24/7 capability enabling greater police visibility and an

person’s profile and entered on the NCIDD held by CrimTrac

enhanced ability to manage incidents.

During the reporting period ACT Policing managed 191

Radio frequency capability in shopping centres

DNA samples and provided support to frontline policing

The upgrade of radio frequency capability in the four major

through the preparation of 64 photo boards, undertaking

ACT shopping malls during this reporting period is aimed

70 facial recognition probes, responding to interstate

at improving communications for our police officers.

forensic inquiries on behalf of investigators, and through

the development and enhancement of ACT Policing

The increased radio coverage will ensure members are

liaison with relevant national and international bodies

able to receive timely information while on routine patrol

regarding facial recognition and biometrics.

within centres and in car parks. This increased capability

will lead to greater safety for the officers, more timely

In addition, 917 forensic referrals (DNA and/or fingerprint

allocation of tasks and provision of requested information

matches to crime scenes) were managed and referred to

which will assist centre patrons.

investigators. Facial recognition training was also delivered

to ACT Policing in conjunction with DIAC.

Although installed to assist ACT Policing, the infrastructure

and increased radio frequency capability will also benefit

other emergency services and security operating within

the malls.

ACT Policing Annual Report 2010–2011

47

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Alcohol Crime Targeting Team

The advent of the ACTT in December 2010 to coincide

with the government’s liquor reforms has made significant

The 10-person ACTT commenced operation on

headway in our efforts to tackle this issue through

1 December 2010 to coincide with the introduction

enforcement, education and engagement.

of the Liquor Act 2010 (ACT), with the aim to enforce

the new legislation, and reduce alcohol-related violence

Enhanced counter-terrorism response ability

and crime through education and engagement, with

the ultimate goal to reduce alcohol-related violence

During the reporting period our Counter-Terrorism and

and crime.

Emergency Management team delivered drill style

exercises — Incident Command and Control Systems

During the reporting period the ACTT conducted 476

training — involving members from across ACT Policing

inspections on licensed premises, issued 38 cautions

including response teams, traffic operations, SRS,

and 90 CINs for offences such as consuming alcohol

Intelligence, Criminal Investigations and Media and

in a public place and refusing to leave.

Marketing. These exercises were delivered as part of

the regions NCTC training regime and were aimed at

Table A.3.1 — Criminal Infringement Notices

developing counter-terrorism awareness and improving

issued during 2010–11 (incorporating the ACT)

our respective response capabilities.

CINs type

No.

We have also worked closely with other government

Abuse Threaten Intimidate Staff

2

agencies on the development of relevant policy and

Consume Liquor at Certain Public Places

72

governance, including a review of the ACT Emergency

Act, ACT Community Communication and Information

Consume Liquor in Public Place

108

Plan, and implementation of recovery and flood planning

Deface Private Premises

5

groups. This has involved working closely with the ACT

Deface Public Premises

19

Government’s Security Emergency Management Branch

to improve our preparedness and response to incidents

Fail to Cease Noise from Premises

3

that constitute an act which adversely impact on the

Fail to Keep Incident Register

0

functioning of recognised assets of interest in the Territory.

Fail to Keep Licence or Permit at Premises

0

We also took possession of the Bearcat in May 2011 —

Fail to Leave Premises When Directed

28

a United States built vehicle designed to help police deal

Supply Liquor to Intoxicated Person

2

with dangerous situations such as hostage incidents, or

the unlikely event of a terrorist situation, where officers,

Supply Liquor to Intoxicated Person – Employee

0

and the public, need to be protected from gunfire

Urinating in a Public Place

266

and explosives.

TOTAL

505

Bicycle patrols

The team has been proactively targeting anti-social

During the reporting period our general duties enhanced

behaviour through standard tactical plans, analysing

its presence over the spring and summer months through

historical breaches of the Act, and licensed premises that

increased bicycle patrols at key locations. Bicycle patrols

are continually coming to police attention for irresponsible

have improved public cooperation in addition to acting as

service of alcohol and crowd control issues.

a visible crime deterrent.

The ACTT was also active at a number of key events

Some of the advantages that have been realised through

during the reporting period including Operation Unite

the use of bicycle patrols include increased operability,

(December 2010 and May 2011), New Years Eve 2010,

with the ability to more intimately, thoroughly and

Summernats, Prime Minister’s XI, Australia Day festivities,

efficiently patrol areas which are either inaccessible by

National Multicultural Festival, the ActewAGL Royal

vehicle, or are relatively time consuming to cover on foot;

Canberra Show, Skyfire and Groovin’ the Moo.

and increased effectiveness in patrolling sidewalks, parks,

Since the implementation of the ACTT there were 620

car parks, campus areas, residential areas, businesses,

people lodged into protective custody for intoxication, a

athletic events and other major events.

decrease of 21.6 per cent (from 791 people) compared

to the same seven month period the previous year

(1 December 2009 to 30 June 2010).

48

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

TRAFFIC LAW ENFORCEMENT

In total, the RAPID team scanned more 856 743 number

AND ROAD SAFETY

plates and issued 4858 TINs in its first full year of operation.

RAPID has proved itself as a first-rate asset to road

Automated Number Plate Recognition

safety in the ACT by identifying drivers who pose the

On 1 July 2010 the full RAPID capability — including

greatest risk to others. There are plans to further expand

three vehicles specially fitted with ANPR technology and

RAPID by providing this technology — cameras and

the introduction of six dedicated officers — was launched.

in-car computing — to each police station which can be

attached to any number of patrol vehicles.

RAPID was trialled by ACT Policing in 2009 to detect

unregistered and unlicensed drivers by scanning the

Relocation of Traffic Operations — Traffic

number plates of Canberra motorists. It was found that

Operations Centre

approximately one-third of fatal collisions in the ACT

involved unregistered/uninsured or unlicensed drivers,

In May 2011 the former Belconnen Property Office

posing a significant risk on our roads.

— located in Lathlain Street and now the Exhibit

Management Centre in Mitchell — was transformed into

In the 2009–10 financial year, 20 fatalities were recorded

the Traffic Operations Centre — a dedicated space to

on ACT roads. Seven of these fatalities — nearly one

relocate all Traffic Operations members in one area.

third — involved an unlicensed driver or an unregistered

A

vehicle. Ten fatalities were recorded on ACT roads during

The Traffic Operations Centre has brought together all

this reporting period, of which only one involved an

elements of Traffic Operations, including the housing of

unlicensed driver in an unregistered vehicle (a quad bike).

police vehicles and operational equipment — now protected

from inclement weather — and motor vehicles involved in

During the reporting period the six-person team identified

fatal collisions, providing direct examination access to the

1772 unregistered vehicles, and 780 vehicles without

Crash Investigations and Reconstruction Team.

Compulsory Third Party insurance, as well as 474

unlicensed, 57 disqualified, and 148 suspended drivers.

The Traffic Operations function was formed as a

Working in cooperation with ACT RTA inspectors, the

centralised unit in 1999; however its elements —

RAPID team also identified 1213 defective vehicles.

Command, Administration, Intelligence, Mobile Team,

Crash Investigations and Reconstruction Team, Roadside

Drug Testing Team and RAPID — had not been co-located

for some years. The diverse locations brought about

significant command, control and communication

issues and made cohesive planning and deployment

of resources problematic.

The co-location of functions within this space has already

improved operational effectiveness and response.

High police visibility — arterial roads

During this reporting period Traffic Operations launched

its high visibility policing campaign on several arterial

roads during the morning peak period between 6.30 and

8.30 am, weekdays.

The purpose of this campaign was to use increased visibility

of police and Camera Office vans to cause motorists to

consider their driving conduct, particularly during busy

periods, and reduce collision rates on these roads.

In April and May 2011 the policy targeted arterial roads

solely within the Woden area in response to an increase in

collisions, which involved Traffic Operations and members

from South District General Duties. At the end of May the

collision with injury rate in the Woden area had fallen by

30 per cent compared with March 2010.

A Traffic Operations member undertakes the first random

roadside drug test.

ACT Policing Annual Report 2010–2011

49

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Random Roadside Drug Testing

strategies to reduce court costs, and to further develop

the relationship with the DPP and the ACT courts through

Legislation to enable random roadside drug testing

engagement and the exchange of information and ideas.

(RRDT) of motorists on ACT roads came into effect on

1 December 2010. The legislation allows for the use

The reforms were introduced progressively through

of both blood and oral testing, targeted and random.

the year and included the restructure of the Brief

Management Team to incorporate the post-prosecution

The introduction of RRDT was significant for ACT Policing.

review and analysis of briefs of evidence. This has

Our RRDT capability launched in May 2011 where police

improved brief preparation, adjudication, performance

began using an oral (saliva swab) to test if a driver has an

at court and analysis of outcomes. As a result, we have

active ingredient of drugs — cannabis, methamphetamine

exceeded our annual targets against KPIs 27 to 30.

and/or MDMA (ecstasy) — in their system.

Local Procedures Program

The implementation of RRDT was the first time motorists in

the ACT were subjected to random roadside drug testing.

During the reporting period we introduced a whole-of-

ACT Policing Local Procedures Program to induct police

RRDT will be rolled out gradually, with the view to conduct

officers — those transferring from the AFP or officers

drug testing in similar ways to drink driving operations.

returning from long-term absences — into the ACT

ACT Policing has been funded to undertake 2000 tests

policing environment.

in the 2011-12 financial year. It is expected to have an

impact on road safety through removing drug affected

The four-week program provides members with ACT

drivers from the roads.

Policing specific training in the areas of police powers,

offences against people and property, brief preparation,

PROSECUTION AND JUDICIAL

family violence, traffic law enforcement and ACT legislation.

SUPPORT

Implementation of court attendance notices

Procedural reform in brief management

A trial of court attendance notices (CANs) began in May 2010

On 1 July 2010 Judicial Operations initiated reform of

to expedite minor matters through the judicial system and

the policy, practices and procedures of our evidence

reduce the burden of service of subpoenas on ACT Policing.

brief management process. The reforms were aimed

CANs are issued on-the-spot — similar to TINs and CINs

at improving ACT Policing’s performance in supporting

— to provide officers with the ability to serve a court

the judicial process, establishing a whole-of-brief

attendance notice on an individual at the time of the

management system, identifying and implementing

2 AUGUST, 2010

Dear Heidi (SupportLink),

Thank you very much for counselling me and my children after the suicide death of my daughter. It was a great help that you came with the police when they notified me of her death. I was OK because I move in circles where there is a lot of death but the death of one’s child is still a shocking experience.

Thanks for being at the mortuary when I identified her body. It would have been a harrowing experience without you preparing me and my relatives for what we saw. When I viewed … at the funeral parlour she was fine. Her eyes were closed and her mouth was completely normal. She looked as if she was lost in thought and looked beautiful in the clothes I chose for her. It was easier to sit beside her casket in the church knowing she looked very peaceful.

Unfortunately, after the suicide death of my husband there is an increased chance my children would choose the same death. We’ll put your advice into practice that if any of us experience unusual life stress we’ll summon all the resources of the family to help that person.

Thank you again for your counsel at a very difficult time in our lives.

Yours sincerely,

{mother}

50

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

offence, as opposed to lodging information back at the

Early Intervention Pilot Program

station and then sending a notice through the mail.

As part of the National Binge Drinking Strategy, the

The initial trial of CANs focused on ‘prescribed content

Australian Government allocated $19.1 million to the

of alcohol’ matters, that is, drink driving. A review was

development, implementation and maintenance of an

conducted during this reporting period to determine the

Early Intervention Pilot Program (EIPP) to intervene in the

viability of the system as an ongoing option available

early drinking behaviours of young people. This initiative is

to our officers for placing matters before the court. The

administered by the Department of Health and Aging and

evaluation concluded that the use of CANs was a more

is expected to operate until 2013.

efficient way of placing matters before the court for both

ACT Policing and the broader judicial system.

ACT Policing and ACT Health have partnered in the

delivery of this initiative on behalf of the Commonwealth.

CANs have now been expanded and are used for any

offence able to be progressed by summons such as minor

The objectives of this program are to provide intervention

theft and common assault. More than 20 CANs were

and education to young people early in their ‘drinking

issued during this reporting period.

careers’, and to collect data on young people and

alcohol, with a view to reducing harm, binge drinking and

CRIME PREVENTION

associated social and health problems in the community.

A

Where young people are detected committing offences

Suburban Policing Strategy

such as possession, consuming, supply, or are significantly

The Suburban Policing Strategy (SPS) combines

intoxicated; or where an offence has a significant alcohol

community-oriented policing with new technologies and

factor, Case Officers contact the parents or guardians of

information from members of the community to create an

the child (where possible) and take appropriate ‘duty of

approach especially tailored to Canberra’s policing needs.

care’ actions.

Under this program, 22 general duties police officers

Case Officers inform a specifically funded alcohol

are assigned responsibility for developing solutions to

diversion team within ACT Policing via SupportLink

crime issues within particular suburbs. Police maintain

referral processes after which further information is

strong relationships with community organisations such

provided to the parent/guardian including the details

as Neighbourhood Watch and Safety House, as well as involving the young person’s alcohol offence or incident;

ensuring ongoing communication with business owners

educational material and treatment options associated

and schools.

with underage drinking and alcohol abuse; assessment

These members also engage with community through

options; and advice that alternative options in dealing

proactive policing patrols in their allocated suburban areas

with an alcohol-related offence could involve the initiation

and seek advice from locals to identify potential issues

of a criminal prosecution against the young person.

before they become more serious problems.

During this reporting period, the EIPP recorded 151

Members are trained to identify opportunities where

alcohol referrals, of which only 11 young people have

they can develop cooperative community relationships,

been non-compliant. Twenty-four education sessions

including attendance at community and business forums

have been delivered to ACT secondary schools with

and developing collaborative workshops to address causes

presentations also delivered to police recruits.

of crime and threats affecting various community groups.

Drug diversion program

In this reporting period, ACT Policing undertook

The drug diversion program is a part of the EIPP,

32 779 SPS related activities of which 77.2 per cent

and is designed to provide early incentives for drug

were visibility jobs (proactive vehicle patrols),

offenders — specifically young people who have had

17.8 per cent accessibility jobs (beat/foot/bicycle patrols)

no prior involvement in the courts — to deal with their

and 5 per cent engagement jobs (such as talking to a

drug problems.

school principal/shop owner about a specific issue).

Drug offenders who qualify for the program have the

The SPS is a key component of our crime prevention

opportunity of being referred to a variety of education and

strategies. Ways to modernise and improve the program

treatment options.

are being assessed.

ACT Policing Annual Report 2010–2011

51

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Eligibility is not set for any age, but is dependant on the

Table A.3.2 — Top 10 SupportLink referrals

amount of drugs seized. To be eligible for diversion, all

2010–11

drugs seized must be for personal use and seized in an

Issue type

No. referral

incident where violence was not an issue.

issues

During this reporting period, 105 drug diversion referrals

1

Home security information

1552

were recorded, of which 49 were teenagers. Of the

2

General support

751

105 referrals made, only seven offenders have not been

3

Parenting youth (12–24 years)

562

compliant with the program.

4

Victim support counselling

323

SupportLink

5

Security and personal safety — home

288

ACT Policing continues to use the SupportLink e-referral

and personal

system to make referrals to a range of community

6

Business security

288

organisations and programs, including young people.

7

Mental health (non-crisis 18+ years)

250

SupportLink provides people within the ACT an

8

Security and personal safety (crime

212

opportunity to receive early intervention which

prevention)

significantly improves their chances of receiving the

9

Motor vehicle security

209

appropriate assistance prior to issues becoming more

10 Abandoned vehicles

208

serious. In relation to young people, the implementation

of early intervention strategies significantly reduces

Operation School Safe

the likelihood that they will come into contact with the

criminal justice system.

Operation School Safe took place at the start and end

of each school holiday period. During this time, general

Patrol members routinely provide advice to victims of

duties officers conducted increased patrols of schools,

crime and make appropriate referrals to SupportLink for

follow up on specific needs. During this reporting period,

providing a visible police presence in these areas to

we made 6004 referrals to SupportLink.

prevent and disrupt incidents of criminal and anti-social

behaviour that often take place during the school holidays.

AFP College recruits fit tamper–proof screws as part of Project Safe Plate.

52

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Through the identification of past incidents and police

A Goodyear technician was also present to discuss tyre

response, patrols concentrated on schools and related

safety. At the Westfield Woden event, our ‘Real Decisions,

areas where there is traditionally a high volume of criminal

Real Consequences’ crash car was on display to promote

and anti-social behaviour.

road safety messages.

Operation School Safe, supported by media campaigns

The aim of Project Safe Plate is to minimise the rate of

prior to each holiday period, resulted in a decrease of

stolen number plates and associated crimes. The theft of

11.1 per cent over the 2010–11 Christmas holiday

a number plate is often a precursor to crime such as petrol

period alone, compared to the previous Christmas period.

drive-offs, burglaries and traffic offences. The anti-theft

screws are designed to reduce the prevalence of plate

Project Safe Plate

theft and act as a deterrence to offenders.

Project Safe Plate — an ACT Policing initiative to reduce

Project Palma

registration plate theft — took place at Westfield Woden

and the Australian National University campus during this

Project Palma — an intelligence-led crime prevention

reporting period.

initiative — was launched in May 2011 to identify ‘hot

spots’ within the ACT and improve safety standards as

ACT motorists were invited to have standard retaining

well as the reporting of crime to police.

screws for their vehicle registration plates replaced with

A

tamper-proof screws which are much more difficult for

The pilot began in the West Belconnen area where police

thieves to remove.

attended local shopping centres to speak with residents

and identify key issues in their suburbs. This information

The replacement of the screws was conducted free–of-

was then used to identify crime prevention and safety

charge by our members and police recruits. Hundreds of

strategies targeting particularly crime types and locations.

Canberrans attended the locations with more than 600

vehicles at each location fitted with the safety screws.

The project is being evaluated for its application in other

parts of the ACT.

The event was supported by promotion, a sausage sizzle

and Neighbourhood Watch and Safety House partners

The project is being evaluated for its application in other

to incorporate further crime prevention messages.

parts of the ACT.

23 SEPTEMBER 2010

Sir,

I am writing to express my thanks to a number of your police officers that assisted me at the scene of a motor vehicle collision on Barton Highway on 22 September, 2010.

On arrival at the scene we encountered a single vehicle with one occupant who may have sustained a spinal injury.

Sergeant Andrew Mitchell and his team made first contact with the patient and provided positive reassurance. We arrived shortly afterward. Due to the scene situation, it was apparent that more resources were required to safely manage and extricate the patients with the aim to minimise the patient’s discomfort and to prevent movement in order to protect him from further injury.

With the police officers already on scene, I was able to seek their assistance in undertaking this task. When requested, Constable Greg Solomon assisted the ambulance crew inside the wrecked vehicle. Constable Solomon took charged of the spinal care of the patient and helped with the safe extradition of the patient.

I acknowledge that this assisting in a patient’s extradition and management is not something encountered by police on a daily basis and would like to express my gratitude for Constable Greg Solomon and the Belconnen Team 5 led by Sergeant Andrew Mitchell for their willingness to assist us, and also for the professional manner in which they were able to do so.

I am sure I speak also for the patient in acknowledging their efforts.

Yours sincerely,

Suren Deonarain

ACT Ambulance Service

ACT Policing Annual Report 2010–2011

53

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Aboriginal Justice Agreement

Indigenous community in the ACT. These relationships

have been strengthened as a result of these efforts which

The Aboriginal Justice Agreement (AJA) came into effect

has in turn resulted in greater engagement with families

1 July 2010 — a partnership agreement between the

which have become disengaged with community services.

ACT Government and the ACT Indigenous elected body.

ACT Policing has also approved and trained 15 Indigenous

There are 105 action items included in this agreement.

contact officers to create greater awareness among our

As the lead agency, we are committed to supporting

officers of issues affecting Indigenous people.

the vision of the AJA through the implementation of

programs focused on the development and support

More information about our engagement with the

of the Indigenous community in the ACT.

Indigenous community can be found at Section C.20 —

Aboriginal and Torres Strait Islander Reporting.

The AJA has five objectives:

1. Improve community safety and improve access to law

Community engagement

and justice services

Our officers are regularly participating in community

2. Reduce the over-representation of Aboriginal and

engagement activities and education programs to prevent

Torres Strait Islander people in the criminal justice

crime within our community.

system as both victims and offenders

During the reporting period, additional functions within

3. Improve collaboration between stakeholders to

Crime Prevention were developed to increase community

improve justice outcomes and service delivery for

engagement with a specific focus on youth, businesses

Aboriginal and Torres Strait Islander people

and the Indigenous and multi-cultural communities.

4. Facilitate Aboriginal and Torres Strait Islander people

We regularly receive and respond to requests from the

taking a leadership role in addressing their community

community for station tours, educational talks, guest

justice concerns

speakers, attendance at community events and schools.

5. Reduce inequalities for Aboriginal and Torres Strait

Some of the community events that ACT Policing has

Islander people in the justice system.

attended and/or supported include the ActewAGL Royal

Canberra Show, NAIDOC Week, the Multicultural Festival

We have implemented a number of programs during this

and this year, the inaugural Eid al-Fitr.

reporting period that directly align with the AJA objectives

including ‘Kick Start’, Operation MPower and ‘Pathways’.

More information can be found at Section B.1 —

Community Engagement.

ACT Policing is working with ACT government and non-

government partners to fulfil our commitments to the AJA

and to provide better services and engagement with the

5 OCTOBER 2010

Dear Assistant Commissioner,

Thank you for the contribution made by the Australian Federal Police to the success of the recent dedication ceremony of the National Service Memorial.

We were very pleased with the attendance, which saw over 4,200 formal national servicemen and family members attend. The support of ACT Policing in monitoring crowd control and supervising additional traffic changes added greatly to the dignified conduct of the activities and was very much appreciated.

Could I specifically mention the efforts of Sergeant Bill Evans from the Counter Terrorism and Emergency Management section. His support and advice provided in the lead up to and on the day was greatly appreciated by both AWM security and the events and ceremonies team.

The support provided on the day added enormously to making the event a success. Many thanks.

Yours sincerely,

S.N. Gower AO AO (Mil)

Director — Australian War Memorial

54

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

SECTION A.4 —

 with partner agencies, continue to develop and

implement the mental health intervention strategy

OUTLOOK

 continue to work with partner agencies to develop

and deliver random driver drug testing with the aim

While mindful of the need to provide immediate policing

of improving road safety within the Territory.

services to the Canberra community, it is also important

The ACT Policing Strategic Plan 2008–2011 lists the

that we look to the future in an attempt to predict

following as issues, influences and challenges that are

trends and changes in both criminal activity and in

likely to impact on the provision of policing services in

service demand.

Canberra over the life of the plan:

Specific priorities or areas of focus for ACT Policing are

 the ongoing impact on the community of offences

contained in two principal documents. The first is the

committed by a relatively small number of recidivist

annual Ministerial Direction (see Appendix 3) issued by

offenders

the Minister for Police and Emergency Services; and the

 heightened public expectations of accountability,

second is in the ACT Policing Strategic Plan 2008-2011.

service and responsiveness, shaped in part by media

For 2011–12, our areas of specific focus will be to:

and new communications technologies

 take a leadership role with partner agencies in realising

 the profile of and increasing reliance on forensic

A

the vision and objectives of the ACT 2010–2013

science in the detection, investigation and prosecution

Aboriginal and Torres Strait Islander Justice Agreement

of crime

 continue to work with partner agencies to

 expansion of Closed Circuit Television and other

implement the revised 2011–2014 property crime

security technologies in and around the ACT

reduction strategy

 continued expansion and development of residential

 continue to take a leadership role with partner

areas within the ACT that will influence patterns of low

agencies in the delivery of liquor industry reforms

level, anti-social crime in local neighbourhoods

in the ACT (with particular emphasis on minimising

the adverse effects of alcohol related violence in

public places)

1 OCTOBER 2010

Dear Assistant Commissioner Quaedvlieg,

We are writing to you about the matter of the Police v XXX. Our reason for writing is to draw to your attention the exceptional conduct of the two officers we dealt with, Constable Timothy Ryan (the case officer) and Senior Constable David King.

Our problems with XXX have been ongoing for some time. The most significant problem we had with XXX prior to the matter mentioned above also involved police attendance. Whilst we appreciated some of the difficulties in obtaining evidence of a sufficient quality to warrant a matter being referred for prosecution, we were a little disappointed that the police were not able to take some action in that case.

Our dealings with Constable Ryan and Senior Constable King have been instrumental in us overcoming our disappointment in the earlier matter. They were pleasant and professional in all their dealings with us. We are grateful to them and the police force more generally in referring the matter to the Director of Public Prosecutions for what was ultimately a successful prosecution.

If the conduct of Constable Ryan and Senior Constable King is representative of that of ACT Policing the citizens of the ACT are in good hands.

Your faithfully,

{name withheld for privacy reasons}

ACT Policing Annual Report 2010–2011

55

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

 trends towards medium to high density housing

FUTURE PRIORITIES

developments

 the increasing role of technology in crime and the

Our future priorities are based on major challenges

growth of new crime types

identified, trends and changes in our operating environment.

 the continuing threat to national institutions and

infrastructure from terrorism

FRONTLINE POLICING

 the adequacy of legislation as a contemporary

Delivery of frontline policing remains the key future priority

deterrent to criminal or anti-social behaviour

for ACT Policing. A review of the organisational structure

 increasingly interlinked and complex social, welfare,

of ACT Policing occurred in the last quarter of the

health and financial issues within society.

reporting period. The purpose of the review was to ensure

we were operating at optimal efficiency through the most

We are in the process of developing a revised strategic

appropriate grouping of specialist elements. The results

plan to cover the period 2012 to 2017. That plan,

of the review indicated that although we were operating

together with the current ACT Policing 2007-2012

at a high level of efficiency, some minor organisational

Environmental Scan, will reflect the external influences

changes would result in better specialist element fits,

likely to impact criminality and our organisation.

providing greater support to the frontline where our critical

During this reporting period we had a renewed approach

mass is focused.

to intelligence-led policing, crime targeting and crime

The outcomes also reinforced our focus on frontline

prevention. We will continue along this path, while

policing and saw a modification to the patrol zone

acknowledging and adapting to the major challenges,

structure to account for populations changes, particularly

risks and future priorities.

in the Gungahlin area.

More information about our organisational restructure can

be found at Section A.2 — Overview.

RESPONDING TO

MENTAL HEALTH

Police are often the first responders to incidents involving

an individual living with a mental illness. Through an

analysis of our reporting system in 2010, it was estimated

that 10 per cent of all cases responded to by police

had a mental health element, and that approximately

80 minutes was spent on each job involving a mental

health consumer.

During the reporting period we launched a world-first

approach in terms of how police recognise, respond and

related to people with a mental illness in our community

when they come to police attention, which includes

embedding mental health clinicians in ACT Policing

Operations during peak periods. This trial, the Mental

Health Community Policing Initiative in partnership with

ACT Health, is a significant step forward for us.

The development and implementation of a training

package — adapted from NSW Police Force and its

proven Mental Health Intervention Team — to equip

frontline police officers with a greater understanding of

mental illness, is aimed at ensuring better outcomes for

all involved and more effective use of police resources.

Training of our general duties officers began during this

reporting period, and it is expected that by placing a

Mental Health Clinician working with ACT Policing Operations.

56

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Mental Health ACT worker within ACT Policing alongside

Traffic enforcement and road safety will remain a key

our mental health team it will improve our response to

priority for ACT Policing.

people with mental illness in the community when they

Measures to continue ACT Policing’s efforts into the future

intersect with policing activities.

include the development of an ACT Policing Road and

CRIME PREVENTION

Safety communications strategy to identify new ways

of communicating key road safety messages to target

— RECIDIVISM AND

audiences. The strategy will address the main five causal

ENVIRONMENTAL DESIGN

factors for road trauma and fatalities including drink/drug

During the reporting period the decision was made

driving, speeding, driver distraction, seatbelts and fatigue.

to amalgamate our Crime Prevention function with

ACT Policing will give particular focus to the ongoing

ACT Policing Intelligence as part of our future approach

issues of driver impairment, which has not seemed to

to enhance our intelligence-led crime prevention strategies.

have reduced in number in recent years.

Institutionalising intelligence-led principles in crime

Traffic enforcement has, and will continue to have, a

prevention activities and embedding crime prevention

direct impact on the reduction in fatalities and collisions

into core policing across all business is instrumental to its

with injury but there is a body of evidence which shows

long-term efficiency now that the function has developed

an increasing incidence of irresponsible driver behaviour

A

into a mature, professional capability.

which police cannot deal with alone. Countering this will

This intelligence-led approach will further enhance crime

require an integrated effort involving all of the road safety

targeting, particularly in relation to recidivist offenders,

stakeholders: police; government, road traffic and safety

our engagement with individuals, group and families

authorities; road and related infrastructure designs; and

identified as ‘at risk’, and directing our Suburban Policing

most importantly, the driving fraternity.

Strategy and general duties officers to identified crime

The Recognition and Analysis of Plates IDentified

‘hot spots’.

(RAPID) capability will continue to be a road safety

Crime prevention through environmental design will

feature in the ACT. There are plans to triple the number

also be a key future focus, adapting to the changes in

of RAPID cameras by supplying this technology to each

our operating environment and the growth of Canberra.

police station for use in general duties vehicles, thereby

This will enable ACT Policing to provide planning input

expanding the capability and coverage of the existing

into suburbs and public areas, for example, ensuring

dedicated team.

appropriate lighting at skate parks and advising on the

placement of secure automated teller machines.

CLIENT-FOCUSED PHILOSOPHY —

‘SERVICE CULTURE’

TRAFFIC AND ROAD SAFETY

By definition, policing is a service to the community.

ACT Policing plays an important role in preventing and

However, the dilemma faced by ACT Policing is that the

responding to road incidents and has contributed to

nature of its service delivery may, at times, involve the

achieving a relatively good road safety record for the ACT.

resolution of conflict through use of force.

However, it is identified that complacency in this area

Resolving issues and conflicts, often those in which

will lead to increases in the number and severity of road

emotions run high, is an intrinsic part of police training

collisions resulting in deaths and/or injuries.

and operations. However, from the moment police attend

@CPOACT Good to see you out there with the troops tonight - obviously one of ACTPOL’s more interesting evenings!

@Galileo_Gal thanx, the boys and girls had some good operational results this week.

We had a mini crime wave too. I’m calling it a draw!

#Canberra Good work Chief and Co! RT @CPOACT 2 men arrested for trafficking a controlled substance

ACT Policing Annual Report 2010–2011

57

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

and make an initial assessment of the task at hand, there

COMMUNICATIONS AND

is a myriad of branches to the resolution continuum which

COMMUNITY ENGAGEMENT

may involve a variety of resources, some of which are

highly innovative, and always primarily focussed on the

We will continue to strive towards achieving a more

de-escalation of the conflict.

contemporary and citizen-centred service by promoting an

open communications philosophy and further enhancing

To be considered as less of a ‘force’ and more of a

our community and media engagement capabilities.

‘service’ should be the considered goal of any policing

agency. Our priority is to ensure that our officers develop

Our aim to develop increased rapport with the public,

a ‘service culture’ from the time of their graduation into

our partners and our stakeholders by being proactive

operational duty.

in seeking out media opportunities and integrating our

communications, directly impacts on our performance,

Our ACT Policing Operations function, for example, is

perceptions of crime, confidence in police and ultimately,

steeped in a client-focussed philosophy. Now furnished

our service to the community.

with a Crime Stoppers information-gathering role in

addition to its other activities, Operations took more

Community engagement takes many forms and we are

than 125 458 calls for police assistance and 28 843

seeking to identify those options which best serve the

Triple Zero (000) calls during the this reporting period.

needs of our clients, and direct appropriate resources

For many in the community, Operations is the first and

to them.

primary point of engagement with ACT Policing.

While there is a popular inclination to use social media

Under the innovative Mental Health Community Policing

as a means of community engagement, this tool is not

Initiative, the engagement has been broadened further to

a panacea for policing.

include the advisory services of mental health clinicians

Some of the more vulnerable members of our community

embedded within the response structure of Operations.

are those to whom age, language and culture remain

These experienced clinicians can deliver a timely and

barriers. Some newly-arrived migrants are from cultures

expert assessment of the mental health factors involved

where police are not viewed with a high degree of

with the issue, or deal with the issue direct through ACT

public trust or confidence. To bridge those differences

Health operations.

and rebuild that confidence, ACT Policing’s Multicultural

An enhanced social media presence has provided a

Liaison Officers engage with immigration authorities,

publicly recognised boost to the service focus of ACT

ACT government agencies and locally-based cultural

Policing. Sergeants within the Operations room use a

groups, to seek out opportunities where the role of

dedicated and well-followed twitter account to advise

police, and its duty of care to everyone in the community,

road users of any traffic delays or collisions. The site

can be explained and clarified in a personal and non-

has quickly attracted more than 1500 followers, with

confrontational way.

considerable growth expected. The Chief Police Officer

Similarly, senior members of our community require more

also has an active twitter account launched during this

personalised engagement, such as visits by our Crime

reporting period (CPOACT).

Prevention officers to aged care facilities, for officers to

Measure 15 of our key performance indicators (KPIs)

explain to residents how to reduce their likelihood of

is the percentage of people satisfied with their most

becoming victims of crime.

recent contact with police. We did not quite achieve

Technology platforms do have an important role to play in

this measure during this reporting period, missing the

ensuring that police messages reach the public in a timely

target by 1.8 per cent. The most common reason for the

manner, and the use of social media platforms within our

ACT community’s recent contact with police in the past

community is growing at an exponential rate daily.

12 months was through random breath testing (RBT)

operations (39.9 per cent), followed by ‘to report a crime’

During the reporting period ACT Policing launched two

(12.7 per cent). While the public agreed that our police

social media platforms using twitter — the ACTPol_Traffic

are fair and professional, it is imperative that all members

and that of the Chief Police Officer (CPOACT). It is

of ACT Policing approach their duties understanding and

envisaged that a third platform, incorporating twitter and

implementing a client service philosophy, with a view to

facebook, will be launched as an agency communication

achieving the benchmark in the next reporting period.

tool. While social media also carries reputational and

operational risks, it is a tool which police can no longer

Our corporate services function undertook customer

ignore, and one that has already proven popular, and

service training during this reporting period, and this will

essential for ACT Policing in conveying public messages.

also be rolled-out to all police officers in the coming year.

58

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

During the reporting period ACT Policing developed an

governing model today in most policing organisations,

online survey to assess our website content, accessibility

community expectations require more flexibility in how

and identify improvements to our online engagement

policing delivers its service and this remains our focus.

in an attempt to work towards greater community

engagement and confidence, and addressing public

CANBERRA’S GROWING

perceptions of crime.

POPULATION — OUR FOOTPRINT

The ongoing development and upgrading of our website

A major change in our operating environment is

— police.act.gov.au — our media centre, and links to key

Canberra’s geographic dispersion and the construct of the

stakeholder websites such as Crime Stoppers, provides

community in which we serve.

a conduit through which police can communicate

directly with its community audience without the ‘filter’

Canberra is undergoing a substantial growth phase with

and interpretation applied by external media. Website

emerging suburbs such as Lawson, Wright and Coombs,

enhancements also serve as a boon to local media.

and the developing suburbs of Crace, Casey, Bonner and

Professional standard audio-visual material produced by

Beard all part of Canberra’s growth plan.

ACT Policing’s Video Operations Team can be posted to a

Determining not only the best location for policing

secure intranet site, and accessed by accredited media on

services within a fast growing community but also the

an ‘as-needs’ basis.

type of police presence may change the way policing

A

From the public’s perspective, the growth in online

has been traditionally managed. The questions posed

services provided by ACT Policing reduces time and

include what will the ACT look like in five to 10 years

waste. Forms are available online for such needs as

time, and should services continue to be provided

collision reporting, firearms registration, criminal history

through regionally based police stations or smaller,

checks and keyholder registration. ACT Policing is

possibly mobile, police stations with supplementing

investigating further online reporting of crime through

district stations.

Smart Phone applications, and the redevelopment of

While we must be agile and responsive to the changing

our crime maps to enhance user experience and provide

needs of Canberra, to do this, we need to know our

more information to the community.

community and position ourselves in the best way

possible for the future outlook.

TRENDS AND CHANGES

An ongoing and effective working relationship with ACT

IN THE OPERATING

Planning and Land Authority (ACTPLA) will support any

ENVIRONMENT

decision in conjunction with crime analysis on the future

placement of police facilities. This will also provide us with

ACT Policing operates in a dynamic environment where

the opportunity to advise on ‘crime prevention through

it is necessary to adapt and evolve to meet the changing

environmental design’ principles.

demands in service to the community. The program of

During this reporting period we developed a draft strategic

community policing is well established and the ongoing

accommodation plan aimed at addressing the future

collaboration between ACT Policing, the community and

policing needs of the growing ACT community. In line

partner agencies continues to enhance the security and

with the provisions of paragraph 4.1 of the Policing

safety of the ACT.

Arrangement (see Appendix 2), the Department of Justice

A much greater level of scrutiny exists, from media and

and Community Safety is responsible for the provision of

self-aware community members, and we recognise the

appropriate infrastructure and facilities for ACT Policing, and

importance of maintaining regular dissemination of

is a key part of the strategic accommodation committee

accurate and useful information, and conducting ongoing

established to determine accommodation needs.

community consultation.

We are additionally looking at ways to understand and

The importance of scanning and interpreting the

enhance our public/police interface by conducting

environment cannot be underestimated; in doing so, we

research into community expectations and best facilities

are able to make informed decisions on current and future

placement through focus groups and use of existing

demand for services and deploy resources appropriately.

online forums. Coupled with our planning with ACTPLA,

The continuous cycle of data collection, analysis and

and crime analysis, this should provide a solid foundation

dissemination is vital to development and implementation

for future decisions.

of tactical, operational and strategic plans. While

command and control may be viewed as the dominant

ACT Policing Annual Report 2010–2011

59

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

RESPONSE TO NATURAL

Incident command and control training (ICCS) has been a

DISASTERS AND EMERGENCY

specific focus of ACT Policing during the reporting period.

MANAGEMENT

The enhanced training empowers first response officers

at the crisis scene, regardless of their rank or experience

The continued threat of natural disasters, and the

level, to assume immediate command and potentially

requirement that ACT Policing exercises and maintains

make critical decisions to engage external services and

its preparedness and interoperability with emergency

stakeholders, evacuate premises, or order shutdowns of

services and other government agencies, remains a

infrastructure.

significant area of focus.

ICCS can be scaled up quickly and allows for various

During this reporting period, our preparedness was tested

specialist functions, such as negotiators, tactical,

through several natural disasters and incidents outside

intelligence or public information/media, to append to

of the ACT to which we provided resources to assist

the response command structure while operating as an

recovery efforts.

independent cell, in which the expert capability of each

area is optimised, then called upon as required by the

The balance of policing the community while contributing

forward command. This training has been instrumental in

to recovery efforts and emergency management is an

the support provided by our officers to what has been a

ongoing balance for ACT Policing. The high level of

sequence of natural disasters and incidents domestically

training, rapid-response capability and resourcefulness

and overseas, and what we are experiencing as a trend in

of our officers signal they are a valued commodity

our current operating environment.

during a crisis. This was amply demonstrated during the

Christchurch earthquake in February 2011. In the days

TECHNOLOGY ENABLED CRIME

following the 7.1 magnitude quake, ACT Policing officers

comprised the majority of the AFP uniformed contingent

While technology-enabled crime as a concept is no longer

which was deployed to the disaster location to relieve the

a new trend in the operating environment, the prevalence

exhausted and overworked New Zealand police officers at

and sophistication of criminals in using technology, has

the scene.

certainly seen a change in the law enforcement arena.

Similarly, ACT Policing is called upon to provide personnel

Many forms of technology-enabled crime allow

support for its broader AFP national and international

anonymity, and immediate transactions to take place,

response activities, such as Operation Pleach (the

often with difficult paths to trace. While organised crime

Northern Territory intervention), the Regional Assistance

syndicates have been using technology for the purposes

Mission to the Solomon Islands (RAMSI) and activities at

of crime for some time, more and more lower-end

the Christmas Island detention centre.

ACT Policing and emergency services respond to an incident during a training exercise.

60

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

criminals are now using technology as a tool to commit

and has 73 recorded entries on our investigations system,

an array of crimes, from sexual exploitation of children to

including six arrests for breaching bail conditions, and one

drug supply and trafficking.

charge of breaching a good behaviour order.

It is imperative for police to adapt to emerging

More information about our crime prevention efforts can

technologies and understand the ways in which these

be found at Section B.1 — Community Engagement.

tools can be used for law enforcement activity.

LEGAL AND LEGISLATIVE

Social media for example, while used primarily as a

tool to engage with the community, is also now a vital

We experienced a number of legislative reviews and

investigative and intelligence gathering tool.

reforms which required concerted effort to operationalise.

During this reporting period this included reforms relating

SIGNIFICANT RISKS AND

to liquor legislation and the introduction of random

roadside drug testing specifically.

ONGOING ISSUES

These changes are for the benefit of the community

Changing demographic, social and economic conditions

and greatly assist police in enforcing the law and

are environmental shifts which require a more flexible

preventing crime in many respects. New laws always

approach to mitigate risks and issues identified by ACT

require the redevelopment of associated training and

A

Policing, some of which include:

governance to ensure our officers are current with

changes in the legal environment that impact on their

 the increasing availability of information on the internet

about illicit drug manufacture and the availability

daily duties. With the majority of our officers working

of precursors, providing the opportunity for more

on the frontline, familiarisation with changes to the law

individuals to become involved in what is trending

requires maintenance.

toward social, or not for profit, drug dealing

Operational preparedness, including development of

 the rapid development of information and

policies and guidelines to support legislation, is an

communications technology will continue to enhance

ongoing challenge in our environment, with some areas

the anonymity of criminals and their activities

of operation and reform being more complex than others.

Adaptability will ensure we continue to effectively respond

 use of contemporary technology by police officers to

improve communication, visibility and rapid exchange

to and enforce these reviews and new legislation reforms.

of information.

The ability for ACT Policing to provide input into legislative

reforms that impact law and order, or justice and

RECIDIVIST OFFENDERS

community safety, is also essential. This supports our

mission and all key four pillars of our business: Crime

We employed an aggressive strategy to target recidivist

and Safety Management; Traffic Law Enforcement and

offenders in the ACT during this reporting period,

Road Safety; Prosecution and Judicial Support; and

specifically in relation to volume crime, house burglaries

Crime Prevention.

and motor vehicle thefts, with our results in this area

demonstrating the positive impact of such activity. This

More information about legislation reviews can be found

was coupled with proactively enforcing bail conditions

at Section B.4 — Legislative Report.

on known property offenders and, through a number of

crime prevention activities engaged with ‘at risk’ families

ANALYSIS AND INTERPRETATION

and young people.

OF DNA

This takes a concerted effort, and repeat offenders,

Forensic science, specifically the use of DNA, is often a

particularly those committing offences while on bail or

critical investigative tool in the prosecution of offenders.

subject to other judicial conditions, remains an ongoing

issue for policing.

Scientific analysis and interpretation of DNA evidence

continues to present challenges to the justice system as a

As an example, one person was arrested during this

whole, including law enforcement.

reporting period for two aggravated robberies, two

burglaries and four thefts. This person has an extensive

Recent developments in the European standard of DNA

criminal history (57 entries recorded), predominantly

interpretation has resulted in the adoption of a 16 point

property offences including nine arrests for breaching bail

marker in the Australian system. Recently the Ministerial

conditions and one charge of breaching a good behaviour

Council for Police and Emergency Services — Police, on

bond. Another person has been arrested for three thefts

advice from the Australia New Zealand Police Advisory

Agency (ANZPAA) and the Senior Officers Group,

ACT Policing Annual Report 2010–2011

61

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

agreed to adopt the European 16 point marker standard.

community engagement. A sustained effort and reduction

A substantial body of work is now being undertaking

is crime should eventuate in improved public perceptions

by ANZPAA — National Institute of Forensic Science,

of crime in Canberra.

CrimTrac and the Senior Officers Group to implement

Our small statistical sample, too, can impact on crime

adoption of the new system.

statistics when represented in percentages. Media

PERCEPTIONS AND REPORTING

reporting to the community, can at times be skewed

significantly due to a spate of offences/incidents. This

OF CRIME

information, provided to the community, can raise

Community perceptions of crime are an ongoing issue for

concerns and undue fears of criminality when incidents

ACT Policing, as it is for all Australian State and Territories.

are reported as ‘spikes’.

Out of the six key performance indicators we did not

Traditionally, we have also experienced significant under

achieve during this reporting period, two specifically

reporting of certain crime types, particularly domestic

related to community perceptions of crime.

violence and sexual assaults.

While we recorded significant decreases in a majority

While high crime reporting rates also impact on perceptions

of crime types — particularly in relation to volume and

of crime, they are also an indication of a healthy democratic

property crime — community perceptions have not shifted

community that has confidence in its police to investigate

commensurately.

and solve crime. This complex set of interoperable parts that

Housebreakings and motor vehicle theft for instance

result in negative or positive perceptions of crime needs to

recorded significant decreases for the reporting period

be understood and addressed.

however these offence types were among the crimes

It is important to note that while we aim to reduce the level

most perceived by the community as likely to occur.

of fear of crime in the community, there are some positive

While a lag in time between actual reductions of crime

aspects to the community having some level of awareness

over a sustained period and community perceptions of

of crime in their neighbourhood. A level of awareness

crime is expected, working towards addressing this issue

about crime can reinforce crime prevention behaviours and

long-term will require visible policing efforts support

limit the person’s potential for victimisation.

by proactive communications in media efforts and

ACT Policing Intelligence officers analyse persons of interest.

62

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

SECTION A.5 —

DECLARATION OF ADDITIONAL

MANAGEMENT

PUBLIC HOLIDAY

The declaration of an additional public holiday to

DISCUSSION AND

compensate for Christmas Day falling on a Saturday in

ANALYSIS

addition to the standard procedure of granting the next

falling work day as a public holiday resulted in substantial

additional costs for a full 24 hour shift for ACT Policing.

While our fiscal decisions supported a continued strong

This was not able to be factored into the budget at the

position during the 2010–11 financial year, there were

commencement of the financial year as the decision

some externalities which generated a budget overspend

was not made until December 2010.

of $0.4 million or a variance of 0.3 per cent.

EXTRANEOUS

As a contracted police service ACT Policing provides

ADMINISTRATIVE COSTS

specific services for an agreed cost, as part of the

annual Purchase Agreement (see Appendix 2), and

ACT Policing has committed to the temporary

any additional costs not forecast for that period must be

administration of criminal and Traffic Infringement

met from the broader AFP budget. The establishment

Notices (CINs and TINs) until a broad-based municipal

A

of a pricing model for the delivery of policing services

infringement notice system is developed by the

is a multi-faceted process that allows for unexpected

appropriate Territory directorate(s).

budgetary demands but despite the best planning,

This is both an administrative and financial burden

there can be unforeseen pressures.

not normally carried by policing agencies however

It is noted that any overspend is absorbed by the AFP,

in the interests of maintaining this system ACT

and not the ACT Government.

Policing has undertaken to temporarily absorb the

associated overheads.

MANAGEMENT ANALYSIS

AND EXTERNALITIES

2010–11 FINANCIAL

ANALYSIS

During the reporting period, there were three external

factors that contributed to the budget overspend. These

Total revenue received by the AFP for the provision of

issues, while not entirely unexpected, had a much higher

policing services to the ACT was $146.3 million. This

financial impact than predicted.

represented an increase of $7.7 million or 5.5 per cent

compared with the previous financial year (2009–10).

COURT COSTS

The major factors in this increase were funding for an

additional 16 police officers (for the Alcohol Crime

There was a considerable increase in court costs awarded

Targeting Team and the dedicated RAPID capability)

against ACT Policing during this reporting period.

and funding for the effects of the 2007–2011 AFP

While there has been no significant change in the

Collective Agreement.

number of cases where costs are awarded against ACT

Total expenditure amounted to $146.7 million, which

Policing (in the event of a prosecution discontinuing),

is up $8.2 million or 5.9 per cent. Again, the increase

the basis on which court costs are calculated is changing.

relates to additional staffing and salary costs associated

The prescriptive model emerging to calculate these

with the 2007–2011 AFP Collective Agreement.

costs is manifesting itself in higher costs awarded

against us, and has the potential to impact on future

Annual financial statements for the reporting period,

budgetary considerations.

accompanied by the Auditor-General’s independent

audit report can be found at Appendix 4 — Financial

Statements and Statement of Performance.

ACT Policing Annual Report 2010–2011

63

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

SECTION A.6 —

and community cooperation to address risk factors

associated with criminal behaviour and recidivism and

FINANCIAL REPORT

raise awareness of the community’s role in their own

safety and security.

Annual financial statements for the reporting period,

As a contracted police service, our statement of

accompanied by the Auditor-General’s independent

performance — against our performance generally and

audit report can be found at Appendix 4 — Financial

financially — is assessed against these four key outputs.

Statements and Statement of Performance.

Our Statement of Performance for this reporting period,

accompanied by the Auditor-General’s independent

SECTION A.7 —

audit report can be found at Appendix 4 — Financial

Statements and Statement of Performance.

STATEMENT OF

More information about our performance can be found at

Section A.9 — Analysis of Agency Performance.

PERFORMANCE

MEASURING OUR

Our performance is measured by one main outcome

PERFORMANCE

supported by a series of outputs and performance

measures as detailed in the Purchase Agreement

In its report on Annual and Financial Reports

(see Appendix 2).

2009–2010, the Standing Committee on Justice and

Our main outcome is to work in partnership with the

Community Safety recommended that in addition to

community to create a safer and more secure ACT

reporting against key performance indicators (KPIs),

through the provision of quality police services. This is

further explanation as to how these KPIs are formulated

support, and achieved, through our four key pillars:

would be beneficial.

 Crime and Safety Management — providing a

Our performance reporting framework was introduced

safer and more secure ACT so that members of the

in the 2002–03 financial year and since that time

community can go about their daily lives without

there have been a range of amendments, deletions and

undue fear of crime.

additions to the suite of KPIs included in the annual

 Traffic Law Enforcement and Road Safety —

Purchase Agreement (see Appendix 2).

enforcing traffic laws and promoting safer behaviours

The Agreement contains a range of notes to the KPIs

on ACT roads with the objective of reducing the

which indicate the source of the data. As to the targets set

number of crash fatalities and injuries to members of

for each KPI, these are based on a range of factors (most

the community.

of which is shown in Table A.7.1). All targets are included

 Judicial Operations — maximising the number of

in the notes to the Agreement.

successful prosecutions in court by providing support

to the Office of the Director of Public Prosecutions

Targets can be generated by annual or three year

(DPP) and the courts.

averages, which means that the actual target changes

each year, or it can be a pre-determined number.

 Crime Prevention — reducing and preventing crime

through strategies that incorporate government

Table A.7.1 details how our KPIs are measured.

@CPOACT after spending a week thus far on jury duty, ive a greater appreciation 4 U

& yr colleagues. mentally drained after only a week.

@ACTPol_Traffic thanks so much for the great work you’re doing btw! So good to know what’s going on travelling to and from work.

@ACTPol_Traffic Thx for the Vernon Circle info, I saw it just before my commute home from Fyshwick to Inner North & went home via Limestone.

64

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Table A.7.1 — ACT Policing key performance measures source data Measures

Target

Source of data

Level of Crime

1. Number of offences against the person

800 or less

Arithmetic — sourced from PROMIS with

reported or becoming known per 100 000

ABS population data

population.

2. Number of offences against property

8500 or less

Arithmetic — sourced from PROMIS with

reported or becoming known per 100 000

ABS population data

population.

3. Percentage of offences against the

67% or more

Arithmetic — sourced from PROMIS with

person cleared.

ABS population data

4. Percentage of offences against

14% or more

Arithmetic — sourced from PROMIS with

property cleared.

ABS population data

Perceptions of Crime

5. Percentage of persons who are concerned

National Average or less

Survey of Community Satisfaction with

about becoming a victim of physical assault

Policing conducted by TNS Social Research

A

in a public place – excluding sexual assault

in the next 12 months.

6. Percentage of persons who are concerned

National Average or less

Survey of Community Satisfaction with

about becoming a victim of sexual assault in

Policing conducted by TNS Social Research

the next 12 months.

7. Percentage of persons who are concerned

National Average or less

Survey of Community Satisfaction with

about becoming a victim of housebreaking

Policing conducted by TNS Social Research

in the next 12 months.

8. Percentage of persons who are concerned

National Average or less

Survey of Community Satisfaction with

about becoming a victim of motor vehicle

Policing conducted by TNS Social Research

theft in the next 12 months.

9. Percentage of persons who feel safe at

National Average or more Survey of Community Satisfaction with

home alone during the day.

Policing conducted by TNS Social Research

10. Percentage of persons who feel safe at

National Average or more Survey of Community Satisfaction with

home alone during the night.

Policing conducted by TNS Social Research

Police Responsiveness

11. Response times for Priority One Incidents:

Arithmetic — sourced from Computer Aided

• Within 8 minutes;

60% or more

Despatch (CAD) system

• Within 12 minutes.

90% or more

12. Response times for Priority Two Incidents:

Arithmetic — sourced from Computer Aided

• Within 20 minutes;

60% or more

Despatch (CAD) system

• Within 30 minutes.

95% or more

13. Response times for Priority Three Incidents:

Arithmetic — sourced from Computer Aided

Where police attention or response is

Despatch (CAD) system

required:

• as determined in consultation with the

90% or more

complainant;

• but, in any event, no later than 48

hours from the initial contact by the

complainant.

14. Percentage of 000 calls answered on first or

Arithmetic — sourced from Telstra Data

second presentation:

• On first presentation;

90% or more

• On second presentation.

98% or more

ACT Policing Annual Report 2010–2011

65

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Measures

Target

Source of data

Public Confidence in Police

15. Percentage of persons satisfied with most

National Average or more Survey of Community Satisfaction with

recent contact with police services.

Policing conducted by TNS Social Research

16. Percentage of persons who agree that police National Average or more Survey of Community Satisfaction with perform their job professionally.

Policing conducted by TNS Social Research

17. Percentage of persons who agree that police National Average or more Survey of Community Satisfaction with treat people fairly and equally.

Policing conducted by TNS Social Research

18. Number of established complaint issues

72 or below

Arithmetic — sourced from AFP Professional

against police.

Standards data

19. Number of established complaint issues

15 or below

Arithmetic — sourced from AFP Professional

relating to persons in custody.

Standards data

Road Safety

20. Number of road crashes resulting in death

4.2 or less

Arithmetic —sourced from AFP PROMIS data

per 100 000 population.

21. Number of road crashes resulting in injury

180 or less

Arithmetic —sourced from Traffic data

per 100 000 population.

22. Percentage of persons who self-report to

National Average or less

Survey of Community Satisfaction with

driving 10km per hour or more over the

Policing conducted by TNS Social Research

speed limit.

23. Percentage of persons who self-report to

National Average or less

Survey of Community Satisfaction with

driving while not wearing a seatbelt.

Policing conducted by TNS Social Research

24. Percentage of persons who self-report to

National Average or less

Survey of Community Satisfaction with

driving while suspecting they are over the

Policing conducted by TNS Social Research

prescribed alcohol limit.

25. Percentage of persons who self-report to

National Average or less

Survey of Community Satisfaction with

driving when using a mobile phone.

Policing conducted by TNS Social Research

Supporting the Judicial Process

26. Percentage of briefs delivered to the DPP

75% or more

Arithmetic —Judicial Operations data and

within the designated timeframe.

ACT Court outcomes data

27. Percentage of cases finalised by offence

80% or more

Arithmetic — Judicial Operations data and

proved in court.

ACT Court outcomes data

28. Percentage of cases finalised by a not-guilty

18% or less

Arithmetic — Judicial Operations data and

verdict or otherwise withdrawn.

ACT Court outcomes data

29. Percentage of cases otherwise resolved.

5% or less

Arithmetic — Judicial Operations data and

ACT Court outcomes data

Crime Prevention

30. Percentage of persons who perceive the

Survey of Community Satisfaction with

following quality of life issues to be a

Policing conducted by TNS Social Research

problem in their neighbourhood :

• speeding cars, dangerous or noisy driving

National Average or less

• graffiti/vandalism

National Average or less

• louts/gangs

National Average or less

• drunken/disorderly behaviour.

National Average or less

31. Number of juveniles referred to diversionary

55 or more

Arithmetic — data sourced from Restorative

programs

Justice Unit, JaCS

32. Number of persons referred to community

5100

Arithmetic — data sourced from SupportLink

support agencies.

33. Design and delivery of a victim awareness

90% concluded within a Arithmetic — data sourced from ACT Policing training program for ACT Police Officers.

12 month period

HR

34. Number of referrals to drug diversion

65 or more

Arithmetic — data sourced from ACT Policing

programs (drug demand reduction effort).

Crime Prevention.

66

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

SECTION A.8

person reported or becoming known per 100 000 of the

population — was an aspirational ‘stretch’ target set by

— STRATEGIC

ACT Policing for this reporting period.

INDICATORS

CRIME AND SAFETY

In accordance with the definition by the Financial

MANAGEMENT

Management Act 1996, ACT Policing does not meet the

criteria of a department nor that for a public authority, or

PROVIDING A SAFER AND MORE

‘prescribed’ Territory authority.

SECURE ACT SO THAT MEMBERS OF

The services provided by ACT Policing are on a ‘fee for

THE COMMUNITY CAN GO ABOUT

service’ arrangement and our funding is delivered as part

THEIR DAILY LIVES WITHOUT UNDUE

of the budget apportioned to the Department of Justice

FEAR OF CRIME.

and Community Safety (DJaCS).

The key measures associated with this output are Level of

The strategic indicators for the AFP and DJaCS are

Crime, Perceptions of Crime, Police Responsiveness and

described in their individual annual reports.

Public Confidence in Police.

A

More information about our governance can be found at

LEVEL OF CRIME

Section A.2 — Overview.

The first four measures in the Purchase Agreement relate

to levels of crime within the ACT. ACT Policing has met the

SECTION A.9

annual target for this reporting period for measures two,

three and four.

— ANALYSIS

Measure one, which sets an upper limit for the number

OF AGENCY

of offences against the person, has not been met. A

summary of results against the 2010–2011 Purchase

PERFORMANCE

Agreement can be found at Appendix 4.

A full summary of all offences reported or becoming

Our performance is measured by one main outcome

known to police, offences cleared and apprehensions

supported by a series of outputs and performance

in the ACT for this reporting period can be found at

measures as detailed in our Purchase Agreement (see

Appendix 5.

Appendix 2).

Measure 1 — Number of offences against

Our main outcome is to work in partnership with the

the person reported or becoming known per

community to create a safer and more secure ACT

100 000 population

through the provision of quality police services. This is

supported, and achieved, through our four key pillars:

Offences against the person include homicide and related

Crime and Safety Management; Traffic Law Enforcement

offences, assault, sexual offences and other threatening,

and Road Safety; Prosecution and Judicial Support; and

negligent or dangerous acts towards a person. In this

Crime Prevention.

reporting period, offences against the person accounted

for 8.2 per cent of all offences reported in the ACT.

Against these four key pillars are 34 key performance

indicators (KPIs). Analysis against these KPIs is how we

In relation to measure one, our target was 800 or less

measure our performance, and guides our workforce

offences per 100 000 of the population. ACT Policing did

planning and decision making.

not achieve this target, with 828 offences being reported

per 100 000 population, a variation from the target of

We achieved or exceeded 29 out of the 34 KPIs for this

3.5 per cent.

reporting period — the best result we have achieved in

eight years since the existing reporting framework was

During the reporting period, there were 2916 offences

established in 2002–03.

against the person reported to ACT Policing. This is a

slight decrease of 0.8 per cent (or 23 offences) when

KPIs not achieved predominantly related to perceptions

compared to 2009–10. This target was an aspirational

of crime and self reporting in relation to traffic offences.

‘stretch’ target set by ACT Policing with the target reduced

One specific target — number of offences against the

from 850 offences against the person reported to police

ACT Policing Annual Report 2010–2011

67

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

per 100 000 population, to 800 offences against the

where as Sexual Assaults and Other Assaults decreased

person (a decrease of 6 per cent).

by 30 offences and 64 offences respectively.

The majority of person offences recorded for 2010–11

Figure A.9.1 illustrates offences against the person for

decreased with the exception of ‘Other Offences’ against

a period of five years.

the person (up 16.2 per cent or 19 offences) and

ACT Policing recognises there is a strong connection

‘Assaults at Home’ (by 5.7 per cent or 52 offences).

between excessive alcohol consumption and offences

Offences that have continued to record decreases include

against the person. During 2010–11, 31 per cent

‘Homicide and Related Offences’, ‘Sexual Assaults’ and

(904 offences) of all offences against the person were

‘Other Assaults’. In comparison to the previous reporting

alcohol related.

period, Homicide and Related Offences had dropped from

nine offences in 2009–10 to five in this reporting period

Figure A.9.1 — Offences against the person by type 2006–07 to 2010–11

3500

3000

2500

ences

2000

ff

f O

1500

ber o

1000

umN

500

0

2006–07

2007–08

2008–09

2009–10

2010–11

Financial Year

Other offences against the person*

Assault

Sexual offences

Total

Source: PROMIS as at 4 July 2011

* Other offences against the person include homicide and related offences, kidnapping, dangerous or negligent acts, harassment and threatening behaviour

68

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

ACT Policing has developed and implemented several

We also continued to participate in Operation Unite —

strategies to proactively target the misuse of alcohol

an Australia and New Zealand weekend of action against

to reduce the incidence of harm towards individuals

alcohol-related crime. Three targeted operations took

and the Canberra community. For example, within the

place during this reporting period in September and

reporting period, ACT Policing has contributed to the

December 2010 and May 2011. Operation Unite is

ACT Government’s liquor reforms through the creation

an ongoing initiative as part of a longer-term strategy of

of the Alcohol Crime Targeting Team (ACTT) in

cultural change to target alcohol-related crime, violence

December 2010 to coincide with the introduction

and anti-social behaviour.

of the Liquor Act 2010 (ACT).

As a result of strategies identified, it appears the location

The aim of the ACTT is to encourage safe and responsible

of assaults has shifted away from public places to

drinking practices, reduce the negative community effects

domestic environments. In this reporting period, there

of alcohol-related harm and engage with liquor licensees

was a slight increase (5.7 per cent) of assaults in the

and relevant agencies to achieve an integrated approach

home when compared to 2009–10. Of all assaults

to alcohol regulation. The new legislation provided us

recorded for 2010–11, 33.8 per cent were related

with increased police powers for issuing on-the-spot

to alcohol consumption.

infringements for offences such as refusing to leave a

licensed premise when requested by staff, supplying

Measure 2 — Number of offences against

A

alcohol to an intoxicated person, and abusing/arguing

property reported or becoming known per

with staff when refused service to alcohol.

100 000 population

The introduction of the new liquor reforms was

Offences against property include robbery, burglary,

further supported by an ACT Policing driven campaign

fraud, handling of stolen goods, motor vehicle theft,

‘Play up, Pay up’ with 30-second television and radio

theft other than a motor vehicle, property damage and

advertisements and online search advertising. The

environmental offences.

objective of the advertising campaign was to promote

During this reporting period, offences against property

awareness of the new liquor legislation reforms and the

accounted for 67.1 per cent of all offences reported or

associated on-the-spot infringements enforceable for

becoming known in the ACT.

irresponsible alcohol consumption and service in the ACT.

The target for this measure was 8500 or less offences against property reported or becoming known to us per 100 000 of the population. ACT Policing achieved this measure by recording a result of 6805.7 offences per 100 000 of the population. When comparing this reporting period to 2009–10 there was a decrease of 26.1 per cent or 8474 offences.

Table A.9.1 — Offences against property by type 2009–10 to 2010–11

Offence type

2009–10

2010–11

% change

Robbery

327

255

 22

Armed Robbery

133

143

 7.5

Other Robbery

194

112

 42.3

Burglary

5147

3464

 32.7

Dwelling

3738

2498

 33.2

Shops

526

348

 33.8

Other

883

618

 30

Motor Vehicle Theft

2080

1304

 37.3

Property Damage

9312

7285

 21.8

Other Theft

14124

10999

 22.1

Other offences against property

1453

662

 54.4

Source: PROMIS as at 4 July 2011

ACT Policing Annual Report 2010–2011

69

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Table A.9.1 above shows a significant decrease

will cover the period 2011 to 2014 and specifically

from 2009–10 to 2010–11 in almost all types of

target the prevention and reduction of offending rates for

property offences contained within measure two.

offences such as burglary and motor vehicle theft. Figure

A.9.2 illustrates offences against property over the past

During this reporting period, we implemented a proactive

five years.

strategy aimed at reducing the number of incidents and

criminal activity within a residential suburb or defined

Measure 3 — Percentage of offences against the

geographical area of the ACT. Operation Palma involved

person cleared

the targeting of all crimes and incidents responded to by

police within an identified area, as opposed to a specific

Offences cleared are offences for which there was an

crime or incident type, in order to prevent or disrupt more

outcome in this reporting period. These outcomes include

serious matters occurring. The basis for this targeting is

identification of an offender (through arrest or some

that minor crimes and incidents of public disorder provide

other form of proceeding such as a summons or caution),

an environment for more serious crimes to flourish.

withdrawal of the complaint, insufficient evidence to

proceed against an alleged offender or the determination

ACT Policing continued to work closely with external

that the offence was unsubstantiated.

agencies to develop strategies to lower the rate of

property crime in the ACT. In collaboration with the

The target for measure three required a clear up rate of

Department of Justice and Community Safety (DJaCS),

67 per cent or more offences for all offences against

ACT Policing began working on the ACT Government’s

the person. During this reporting period we achieved

Property Crime Reduction Strategy. The purpose of this

the target with a clear up rate of 81.4 per cent (or

strategy is to formulate a whole-of-government approach

2374 offences), exceeding the target by 14.4 per cent.

to reduce the volume of property crime in the ACT. Key

The 2010–11 result for this measure was the highest

objectives include stopping the cycle of offending through

proportion of offences cleared against the person for more

justice investment, engaging with the disengaged by

than 10 years. As illustrated in Figure A.9.3, ACT Policing early intervention and creating a safer, more secure

has consistently recorded a clear-up rate of more than

community. The ACT Property Crime Reduction Strategy

63 per cent since 2006–07.

Figure A.9.2 — Offences against property by type 2006–07 to 2010–11

35,000

30,000

25,000

ences 20,000

ff

f O 15,000

ber o 10,000

umN 5,000

0

2006–07

2007–08

2008–09

2009–10

2010–11

Financial Year

Robbery

Burglary

Theft (excl motor vehicle theft)

Total

Other offences against property

Stolen Motor Vehicle

Property damage

Source: PROMIS as at 4 July 2011

*Other offences against property include robbery, blackmail and extortion, fraud and misappropriation, and handling of stolen goods offences

70

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Figure A.9.3 — Offences against the person cleared 2006–07 to 2010–11

4,500

90

4,000

80

3,500

70

3,000

60

encesff 2,500

Pe

50

r

f O

c

2,000

40

ent

ber o

1,500

30

um

1,000

N

20

500

10

0

0

2006–07

2007–08

2008–09

2009–10

2010–11

Financial Year

Offences Cleared

Offences Reported

Clear-up Rate

A

Source: PROMIS as at 4 July 2011

Measure 4 — Percentage of offences against

this target with the clear up rate of 19 per cent of total

property cleared

property offences (or 4565 cleared property offences),

exceeding the past reporting period’s result by just under

Offences cleared against property are offences for which

10 per cent.

an outcome of an investigation was recorded as having

been complete in this reporting period. The possible

As illustrated in Figure A.9.4, we have consistently

outcomes are the same as those for offences against the

recorded a clear up rate of more than 9 per cent for

person as mentioned under measure three.

offences against property in the past five years. The nature

of these offences typically means that it is more difficult

The annual target for this measure is 14 per cent

for us to clear these offences than it is to clear offences

or more offences against property cleared. We achieved

against the person.

Figure A.9.4 — Offences against property cleared 2006–07 to 2010–11

40,000

20.0

35,000

17.5

30,000

15.0

25,000

12.5

encesff

Pe

20,000

10.0 r

f O

ce

15,000

nt

ber o

7.5

10,000

um

5.0

N

5,000

2.5

0

0.0

2006–07

2007–08

2008–09

2009–10

2010–11

Financial Year

Offences Cleared

Offences Reported

Clear-up Rate

Source: PROMIS as at 4 July 2011

ACT Policing Annual Report 2010–2011

71

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

PERCEPTIONS OF CRIME

It is important that perceptions of crime results are taken

into context against the actuality of crime reported to

The National Survey of Community Satisfaction with

police. Housebreakings and motor vehicle theft for

Policing is a nationwide telephone survey which measures

instance recorded significant decreases for the reporting

community perceptions on a range of policing-related

period however these offence types were among the

issues including satisfaction with police services, feelings

crime most perceived by the community of being prone

of safety, concern about potential victimisation and

to be victimised.

attitudes toward police behaviour. During this reporting

period, 2400 residents of the ACT participated in the

ACT Policing continues to publish crime statistics on the

survey and 28 507 people participated nationally.

ACT Policing website as a method to reduce the fear

and perception of crime. The release of crime data and

The survey monitors community concern about

information on policing activities is used to educate the

becoming a victim of certain crime types. While this

community about the relatively low risk of becoming

series of questions can elicit a variety of interpretations

a victim of a crime. The increased levels of awareness

ranging from an assessment of likelihood of victimisation

about crime in the ACT community may still take some

through to an assessment of how the victim would feel if

time however to have an impact on the heightened

they were to become a victim, they are the best available

perceptions of victimisation, as too will sustained

indicator of ‘fear’ of crime.

reductions in these crime type offences.

Figure A.9.5 illustrates the percentage of people in the

These efforts have been supported by a proactive

ACT somewhat concerned or very concerned about

approach to media, ensuring information is readily

becoming a victim of certain crime types in the next

provided to the community, and the launch of social media

12 months compared to the national average.

platforms, namely our traffic twitter account and that of

It is important to note that while we aim to reduce the

Chief Police Officer Roman Quaedvlieg. These approaches

level of fear of crime in the community, there are some

and avenues have provided an open communications

positive aspects to the community having some level of

platform providing a greater amount of information that

concern/awareness of crime in their neighbourhood.

is both timely and transparent to engage directly with the

A level of awareness about crime can reinforce crime

community through already existing platforms.

prevention behaviours and limit the person’s potential

for victimisation.

Figure A.9.5 — Perception of crime by offence type 2010–11

70

ed 60

hat cern 50

w

y con 40

some ver

tage

30

ed or

cen

20

Per cern

con 10

0

Domestic

Sexual

Physical assault

House-

Motor vehicle

Fraud or

Internet-based

Terrorist

violence

assault

in public

breaking

theft

credit card theft

crime

incident

Offence Type

Australia

ACT

Source: National Survey of Community Satisfaction with Policing, July 2011

72

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

A

General Duties officers interview a victim of crime.

The ACT Policing website — launched in April 2010 —

ACT, 31.6 per cent of persons were concerned about

has also received a considerable amount of community

becoming the victim of physical assault compared to

interest, particularly through our interactive crime maps

a national average of 35.9 per cent.

and media centre.

Measure 6 — Percentage of persons who are

During the reporting period ACT Policing developed an

concerned about becoming a victim of sexual

online survey to assess the website’s content, accessibility

assault in the next 12 months

and identify improvements to our online engagement

in an attempt to work towards addressing perceptions

The target for this measure is the ‘national average or less.’

of crime.

We achieved against this measure with 10.2 per cent

of people in the ACT concerned about being a victim of

The Perception of Crime measures in the Purchase

sexual assault compared to 12.6 per cent nationally.

Agreement (measures five to 10) assess the community’s

concern about becoming a victim of crime in the next

We continue to record a decline in the number of

12 months with regard to physical assault (excluding

reported sexual offences, with a decrease in 8.7 per cent

sexual assault), sexual assault, burglary and motor vehicle

(or 30 offences) when compared to 2009–10.

theft. This section also includes measures that assess the

percentage of persons in the ACT who feel safe at home

Measure 7 — Percentage of persons who

alone during the day and after dark. For these measures,

are concerned about becoming a victim of

the Purchase Agreement requires that we achieve a

housebreaking in the next 12 months

result that is equivalent to the national average or less

The financial year target for percentage of persons who

(for measures five to eight) and equivalent to the national

are concerned about being the victim of housebreaking is

average or more for measures nine and 10.

the ‘national average or less’. The national average for the

reporting period was 55.2 per cent, while the ACT result

Measure 5 — Percentage of persons who are

was 61.4 per cent.

concerned about becoming a victim of physical

assault in a public place (excluding sexual assault The 2010–11 result for this measure is inconsistent in the next 12 months)

to the rate of the number of burglaries reported to

ACT Policing within the 2010–11 reporting period.

The 2010–11 target for percentage of persons who are

Compared to 2009–10, the rate of burglaries in the ACT

concerned about being the victim of physical assault

has decreased by a significant 32.7 per cent (or 1683

in a public place (excluding sexual assault) in the next

offences). The inconsistency between recorded crime and

12 months is the ‘national average or less’. In the

ACT Policing Annual Report 2010–2011

73

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

community perceptions may be influenced by a number

resulted in a higher sense of uncertainty about crime, the

of factors, including, as mentioned above, sustained

information received by the public is considered to be vital

reductions in crime and the community continually

in assisting police with investigations.

aware of such trends. A lag between actual reductions

ACT Policing is committed to working with partner

of crime over a sustained period and perceptions of

agencies to sustain the reduction of motor vehicle thefts.

crime is expected.

In 2010–11 ACT Policing in conjunction with the

More specifically in terms of our efforts in this respect,

Department of Territory and Municipal Services (TAMS)

ACT Policing, particularly through its Crime Prevention

and DJaCS promoted the ACT Engine Immobiliser

function and Media and Marketing unit, disseminate

Scheme strategy. This government initiative was

a vast range of information to support perceptions of

established in response to the recognition that the

crime and home safety. An integrated communications

majority of stolen motor vehicles are older and not fitted

approach has been visible during this reporting period,

with immobilisation technology. Owners of such vehicles

combining community engagement with proactive

can apply to have a subsidised vehicle immobiliser

media relations.

fitted to their vehicle by designated and approved

licensed installers.

The Home Safety and Security handbook developed by

Crime Prevention has been distributed to a number of

Along with the ACT Property Crime Reduction Strategy,

homes and people in the ACT. More information can be

our own approaches to reduce motor vehicle theft include

found at Section B.1 — Community Engagement.

Project Safe Plate — a one day event held twice in this

reporting period to reduce registration plate theft. ACT

Our Suburban Policing Strategy (SPS) provides the high-

motorists were invited to have their standard retaining

visibility policing element of our integrated strategy. During

screws for their vehicle registration plates replaced with

this reporting period, ACT Policing conducted

tamper-proof screws which are much more difficult for

32 779 SPS related activities of which 77.2 per cent

thieves to remove. The aim of Project Safe Plate is to

were visibility related (proactive vehicle patrols),

minimise the rate of stolen number plates and associated

17.8 per cent accessibility related (beat/foot/bicycle

crimes. The theft of a number plate is often a precursor

patrols) and 5 per cent engagement jobs (such as talking

to crime such as petrol drive-offs, burglaries and

to a school principal or shop owner about a specific issue).

traffic offences.

Measure 8 — Percentage of persons who are

The introduction of RAPID (Recognition and Analysis of

concerned about becoming a victim of motor

Plates IDentified), and associated campaigns and media

vehicle theft in the next 12 months

coverage, which among other things targets stolen motor

The target for percentage of persons who are concerned

vehicles, is further being promoted.

about being a victim of motor vehicle theft is again the

Measure 9 — Percentage of persons who feel

‘national average or less’. The national average for this

safe at home alone during the day

reporting period was 43.2 per cent, while the ACT result

for the period is at 46.2 per cent.

The target for the percentage of persons who feel safe

at home alone during the day was ‘national average

Similar to measure seven, the result for this measure

or more’. The national average for the financial year

is inconsistent to the level of motor vehicle theft crime

was 95 per cent. The ACT exceeded the target for this

recorded in the ACT. In 2010–11, the number of

reporting period recording 95.6 per cent.

stolen motor vehicle offences significantly decreased by

37.3 per cent (or 776 offences) when compared to the

Measure 10 — Percentage of persons who feel

previous year.

safe at home alone after dark

ACT Policing has a number of strategies to increase

The target for the percentage of persons who feel safe

perceptions of safety and decrease levels of fear in

at home alone after dark was the ‘national average or

becoming a victim of motor vehicle theft. We actively

more’. The national average for the financial year was

engage with the community regarding motor vehicle

87 per cent, while the ACT result for the period was

theft by encouraging the community to report suspicious

88.6 per cent.

behaviour or vehicles to ACT Policing through online

media. This has assisted ACT Policing to identify potential

stolen motor vehicles and apprehend offenders for motor

vehicle theft. Although the strategy of encouraging the

community to report suspicious behaviour might have

74

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Figure A.9.6 — Feelings of safety by location and time of day 2010–11

100

afe

90

ery s

80

r v

70

afe o

60

eel s

50

ho f 40

30

20

10

Percentage w

0

At home

At home

Walking/Jogging

Walking/Jogging

Catching public transport

during the day

during the night

during the day

during the night

during the day

Behaviour

A

Australia

ACT

Source: National Survey of Community Satisfaction with Policing, July 2011

As illustrated in Figure A.9.6, residents of the ACT

Measures 11 to 13 gauge ACT Policing’s responsiveness

feel safer than people nationally at all times of the day

by recording the time to respond to incidents for each

regardless of location.

priority type, while measure 14 details the urgency in

which Triple Zero (000) calls are answered. ACT Policing

POLICE RESPONSIVENESS

has the targets for all tiers of all measures within the Police

Responsiveness output.

ACT Policing encourages all members of the public to

report crime and related incidents to police. All contact

Measure 11 — Response times for

the public has with ACT Policing is recorded and while not

Priority 1 incidents

all reports will result in attendance by our members, those

reports form part of the intelligence process that identifies

The targeted response times for Priority 1 incidents as

issues and directs the targeting of patrols.

set by measure 11 is 60 per cent or more within eight

minutes and 90 per cent or more within 12 minutes.

The coordination of efficient and effective responses to

Both response times were achieved during this reporting

calls for assistance from members of the community is

period with 87.7 per cent achieved within eight minutes

the responsibility of ACT Policing Operations — our radio

and 97.4 per cent achieved within twelve minutes.

communications and control centre.

ACT Policing has consistently met this crucial target.

The allocation of resources continues to be managed in

accordance with the three-level priority response model,

Measure 12 — Response times for

introduced during this reporting period. The model

Priority 2 incidents

ensures that our resources are deployed to the most

serious incidents at any given time. The categories for the

The target for Priority 2 incidents was 60 per cent

three level response model (previously four) are:

within twenty minutes and 95 per cent or more within

thirty minutes. We exceeded these targets, recording

 Priority 1 — life threatening or time critical situations

93.7 per cent response within twenty minutes and

 Priority 2 — situations where the information provided

97.9 per cent within thirty minutes.

indicates that the time is important but not critical

Measure 13 — Response times for

 Priority 3 — situations where there is no immediate

danger to safety or property but police attendance or

Priority 3 incidents

response is needed no later than 48 hours from the

The target for Priority 3 incidents is 90 per cent within

initial contact by the complainant or a time agreed

police attendance or response no later than 48 hours from

with the complainant

ACT Policing Annual Report 2010–2011

75

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

the initial contact by the complainant or within a time that

such as bus interchanges, business districts, suburban

is determined in consultation with the complainant.

shopping centres and high density residential complexes.

ACT Policing achieved this target with the response time

The National Survey of Community Satisfaction with

for attendance at Priority 3 incidents a high 99.9 per cent.

Policing includes a number of questions that monitor public

confidence levels in police across Australia. ACT Policing

Measure 14 — Percentage of 000 calls answered includes the results of three questions in the survey that on first or second presentation

asks the respondent’s levels of satisfaction with the most

The target for Triple Zero (000) calls that were answered

recent contact with ACT Policing members, measured

on first presentation was 90 per cent or more, and

against the national average (measures 15 to 18).

second presentation was 98 per cent or more. We

Confidence in police can also be affected through visible

achieved a result of 95.7 per cent for calls answered

policing such as targeted traffic operations, the colour of

on first presentation and a high 99.6 per cent for calls

vehicles and our SPS activities — all of which is supported

answered on second presentation.

by our efforts in media and marketing.

PUBLIC CONFIDENCE IN POLICE

Measure 15 — Percentage of persons satisfied

with most recent contact with police services

If members of the public are satisfied with their most

recent contact with our officers, they are more likely to

The target for measure 15 was the ‘national average

report other incidents (contributing to the gathering of

or more’. The national average during the reporting

intelligence) and assist us when required.

period was 82.2 per cent. ACT Policing did not achieve

this target with 80.4 per cent (outside of target by

Issues that are identified by ACT Policing as being of

1.8 per cent) of survey respondents satisfied with their

concern to the public are discussed, prioritised and

contact with our members in the past 12 months.

monitored through our internal Operations Committee.

In response to these issues, our members are tasked by

The most common reason for the ACT community’s recent

the Operations Committee to patrol areas of concern

contact with police in the past 12 months was through

random breath testing (RBT) operations (39.9 per cent),

followed by ‘to report a crime’ (12.7 per cent). The

most common reason stated for those satisfied with the

most recent contact with police is that police were ‘fair/

professional’ (23.2 per cent). This corresponds with the

outstanding KPI results for measures 16 and 17, regarding

police professionalism and police treating people fairly and

equally. The most common reason for dissatisfaction with

police during this reporting period was that ‘police didn’t

do enough, took no action’ (26.9 per cent).

There is the likelihood that with increased proactive

policing there may be a greater number of persons

dissatisfied with police as a result of having been subject

to greater law enforcement. The National Survey of

Community Satisfaction with Policing results for 2010–11

for all questions relating to police satisfaction are illustrated

in Figure A.9.7 (and compared to the national average).

Measure 16 — Percentage of persons who agree

that police perform their job professionally

The target for measure 16 was the ‘national average

or more’. The national average for this reporting period

was 85 per cent. ACT Policing exceeded this target with

87.4 per cent of people in the ACT agreeing that police

perform their job professionally.

Belconnen patrol member responds to a property offence

76

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Figure A.9.7 — Satisfaction with police 2010–11

100

90

80

re

70

ho a atisfied 60

ery s 50

r v

40

30

Percentage w satisfied o 20

10

0

Contact with police*

Police dealing with public order problems

General police services

Issue

Australia

ACT

A

* Proportion of people who have had contact with police in the last 12 months that were satisfied with that contact Source: National Survey of Community Satisfaction with Policing, July 2011

Measure 17 — Percentage of persons who agree

Measure 18 — Number of established complaint

that police treat people fairly and equally

issues against police

The target for measure 17 was the ‘national average or

During this reporting period the target for the number of

more’. The target was met with 76.1 per cent of people

established complaints issued against police was ‘72 or

in the ACT agreeing that we treat people fairly and equally

below’. The target was achieved with 57 substantiated

(compared to 73.3 per cent nationally).

complaint issues relating to our members recorded.

Figure A.9.8 compares results in the ACT to the

It should be noted that measures 18 and 19 only include

Australian average for community beliefs about police.

complaints relating to our members that were found to

For all four questions, a greater proportion of ACT

be substantiated during this reporting period. This differs

residents agreed with statements about police in

from the complaints information found in Section C.5 —

comparison to the national average. These questions

Internal Accountability. Complaints information in Section

relate to perceived professionalism, fairness and honesty

C.5 details the total number of complaints that were made

of our members and the confidence respondents have in

during this reporting period, not just those substantiated.

them. It is important to note that for this reporting period,

the ACT was the highest proportion nationally of people

who had confidence in police.

@ACTPol_Traffic There’s a car abandoned in the left lane heading west over red hill.

Sitting just below the peak.

@CPOACT ..Husband told we would be kept informed of the court case….have never heard a thing. Is that normal AFP practice?

@CPOACT Just out of interest. Stolen car being chased by Police crashed into our house 20 mths ago causing us 9 mths of hell….

@ACTPol_Traffic - Gosh you guys are busy. Great job.

ACT Policing Annual Report 2010–2011

77

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Figure A.9.8 — Community beliefs about police 2010–11

100

90

80

gree 70

ho w 60

tage

50

trongly a

cen r s 40

Per

30

agree o 20

10

0

Police perform job

Police treat people

Agree police are honest

They have confidence

professsionally

fairly and equally

in police

Behaviour

Australia

ACT

Source: National Survey of Community Satisfaction with Policing, July 2011

Measure 19 — Number of established complaint

ROAD SAFETY

issues relating to persons in custody

ACT Policing continues to work closely with a number

The target for measure 19 for this reporting period

of agencies to promote, educate, design and enforce

was ‘15 or below’. We exceeded this target by recording

the road rules applicable to the ACT. These agencies

six established complaint issues relating to persons

specifically include Territory and Municipal Services

in custody.

(TAMS) and the ACT Office of Road Safety.

All people who are taken into our custody are processed

Traffic enforcement has, and will continue to have, a

through the ACT Watch House at City Police Station.

direct impact on the reduction in deaths and collisions

A total of 4215 people were taken into protective custody

with injury on our roads but there is a body of evidence

during this reporting period.

which shows an increasing incidence of irresponsible

driver behaviour which police cannot deal with alone.

This requires an integrated effort involving all road safety

TRAFFIC LAW ENFORCEMENT stakeholders: police; government; road, traffic and safety AND ROAD SAFETY

authorities; road and related infrastructure designers; and

most importantly the driving community.

ENFORCING TRAFFIC LAWS AND

ACT Policing continues to focus efforts on the offences of

PROMOTING SAFER BEHAVIOURS

drink driving, speeding, driving while using a hand-held

ON ACT ROADS TO REDUCE THE

mobile phone, not wearing a seatbelt, unregistered and

NUMBER OF DEATHS AND INJURIES

uninsured vehicles and unlicensed drivers.

TO MEMBERS OF THE COMMUNITY

During this reporting period we worked closely with TAMS

AS A RESULT OF COLLISIONS.

to develop a yearly calendar targeting traffic offences.

The purpose of this calendar was to enable targeted

The Traffic Operations function performs the primary

law enforcement campaigns, provide a framework

traffic enforcement function in our organisation, and

whereby ACT Policing and the ACT Government were not

are supported by all General Duties officers.

disseminating conflicting messages, and align media and

Our traffic law enforcement and road safety strategy

advertising to enforcement and education initiatives.

has four elements: education, awareness, deterrence,

This was the first time a whole-of-government calendar

and enforcement.

of this type was produced. The calendar also formed part

of a suite of measures designed to address road safety

78

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

on ACT roads. The campaigns (rotated on a rostered

all areas of the ACT. During this reporting period, the

12 month schedule) focused on the four main causes of

high-visibility three-car purple RAPID team scanned

death and serious injury on ACT roads: Speeding, driver

856 743 vehicles and issued 4858 traffic infringement

distraction (mobile phones), impaired driving (particularly

notices (TINs). The majority of TINs were for people

drink driving), and seatbelts.

driving unregistered vehicles (36.5 per cent).

As at 30 June 2011 the financial value of TINs attributed

In April 2011 ACT Policing introduced new rear

to RAPID was $1.904 million, or $159 000 per month.

windscreen safety stickers for all marked and selected

unmarked police vehicles to support campaign messages.

ACT Policing also uses variable message boards (road

Messages included: ‘Pick up a phone, pick up a fine’, ‘No

side) and a raft of advertising, including a regular ‘Traffic

belt. No brains’ — aimed at influencing driver behaviour

Talkback’ segment on ABC radio, to communicate road

while on the road.

safety messages.

The RAPID system (which uses a digital video camera to

Measure 20 — Number of road crashes resulting

instantaneously identify to the operator whether a vehicle

in death per 100,000 population

registration is identical to a listed plate contained in a

The target for measure 20 was 4.2 or less road crashes

‘vehicle of interest’ list) has proved itself as a first-rate asset resulting in death per 100 000 of the population.

to road safety in the ACT by identifying drivers who pose

ACT Policing achieved this measure by recording 2.8 fatal

A

the greatest risk to others. The in-car computing facility

road collisions per 100 000 during this reporting period.

is used in conjunction with the RAPID system to enable

members to spend more time on the road rather than in

There were 10 road collisions resulting in 10 deaths

a police station, thereby maximising police visibility and

during this reporting period, a 50 per cent decrease

interaction with the community.

compared to the 20 deaths from the 17 road collisions

recorded in 2009–10.

RAPID has provided an easily deployable and immediate

method of identifying a range of criminality associated

In August 2010, ACT Policing hosted the ANZPAA

with driving unregistered and uninsured vehicles. This

(Australia New Zealand Policing Advisory Agency) Road

includes the monitoring of movements of registered child

Policing Forum. This forum, involving senior officers from

offenders under the Australian National Child Offenders

around Australia, was designed to develop a draft

Register (ANCOR).

Since officially beginning operations in July 2010, the

six-person RAPID team has continued to operate in

Figure A.9.9 — Fatal collisions per 100 000 population 2006–07 to 2010–11

100

90

8.0

7.0

ate

6.0

5.0

olision r 4.0

Fatal c 3.0

2.0

1.0

0.0

2006-2007

2007-2008

2008-2009

2009-2010

2010-2011

Year

Australia

ACT

Source: ACT Policing Annual Reports, PROMIS as at 4 July 2011,

Bureau of Infrastructure, Transport and Regional Economics – Road Deaths Australia, June 2011 http://www.bitre.gov.au/

publications/06/Files/RDA_Jun_2011.pdf as at 2 August 2011

Australian Bureau of Statistics (ABS) Regional Population Growth, Australia and New Zealand, 2009-2010 (ABS Cat. no. 3218.0) ACT Policing Annual Report 2010–2011

79

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

enforcement program to underpin the National Road

or more over the speed limit. The national average was

Safety Strategy. This collaborative approach to the

23.2 per cent. Our result was over target in this reporting

enforcement strategies behind road safety aims to

period, with 26.5 per cent of persons self reporting to

deliver a 30 to 40 per cent reduction in deaths and

driving 10km per hour or more over the speed limit.

serious injuries in Australia by 2020. Compliance

There were 7984 TINs issued for speeding related

through enforcement is seen as vital to the success

offences during this reporting period. This is a

of the strategy, together with developing safer vehicles,

23.3 per cent increase on the number of TINs issued

better roads, and ensuring speed limits. The strategy

in 2009–10 (6474).

regards as critical the need for people to comply with

road laws, and supports strong sanctions and penalties

Our result for this measure is directly associated with a

to those who deliberately take risks.

traffic enforcement campaign launched in cooperation

with ACT Road Safety authorities. The objective of this

We continue our commitment to reducing the road toll by

traffic campaign was to target serious traffic offences

developing strategies to promote road safety in the ACT.

that contribute to death and serious injury on our roads.

Measure 21 — Number of road crashes resulting

Part of the traffic enforcement campaign included the

in injury per 100,000 population

targeting of speeding motorists during specified months.

The target for measure 21 was 180 or less road crashes

ACT Policing, in conjunction with mobile speed camera

resulting in injury per 100 000 of the population.

vans, has continued high-visibility speed reduction

During this reporting period, ACT Policing achieved this

operations. This coordinated approach delivers repetitive

target with the number of collisions resulting in injury

targeting of nominated high-volume main arterial roads in

recorded at 175.5.

the ACT. The targeted locations are planned in advance

and systematically rotated initially, then delivered in a

During this reporting period there were 618 road

more random approach. Variable message boards are also

collisions that had resulted in injury. This is a decrease

used to provide suitable messages to drivers in support of

from 650 in 2009–10 (down 4.9 per cent).

the operations.

Measure 22 — Percentage of persons who self-

Also during this reporting period ACT Policing worked

report to driving 10km per hour or more over the

with the ACT Government to coordinate road safety

speed limit

campaigns with road safety advertising as part of a

holistic approach to road safety.

The target for measure 22 was the ‘national average or

less’ for people who self report to driving 10km per hour

Figure A.9.10 — Motor vehicle collisions with injury 2006–07 to 2010–11

700

600

urynj

500

ausing i 400

300

ccidents cf a 200

ber o

um 100

N

0

2006–07

2007–08

2008–09

2009–10

2010–11

Financial Year

Source: PROMIS as at 4 July 2011

80

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

Measure 23 — Percentage of persons who self-

prescribed limit of alcohol. This resulted in a 1.5 per cent

report to driving while not wearing a seatbelt

of drivers producing a positive breath test, the same rate

of positive tests recorded for 2009–10.

The target for measure 23 was the ‘national average

or less’ for people who self report to driving while not

As part of our road safety strategy, ACT Policing

wearing a seatbelt. We achieved this target, as the

participated in a number of targeted operations including

national average was 2.6 per cent and our result was

Operation RAID — a cross-border operation to remove

1.9 per cent.

all impaired drivers — and Operation Crossroads — a

campaign targeting the causes of road deaths during key

We continually target traffic related offences including not

holiday periods. We continue, however, to experience a

wearing a seatbelt in conjunction with other initiatives

high amount of motorists drink driving.

designed to change driving habits through education as

well as enforcement. We are actively working with the media

Analysis of ACT Policing data indicates that a significant

to remind the community that not wearing a seat belt is a

proportion of all drivers apprehended for drink driving

key road safety issue which contributes to our road toll.

have at least one previous conviction or are currently

before the court for drink driving offences. In addition,

The number of TINs issued by ACT Policing for motorist

data continues to support that drink drivers are

not wearing a seatbelt while driving during this reporting

over-represented in serious and fatal collisions. Detecting

period was 610, an increase of 12.3 per cent in

A

these types of offences remains a particularly high priority

comparison to 2009–10.

for ACT Policing.

Measure 24 — Percentage of persons who self-

Measure 25 — Percentage of persons who self-

report to driving while suspecting they are over

report to driving when using a mobile phone

the prescribed alcohol limit

The target for this measure was the ‘national average or

The target for measure 24 was the ‘national average or

less’. The national average was 12.7 per cent, with our

less’ for people who self-report to driving while suspecting

result also 12.7 per cent.

they are over the prescribed alcohol limit. The national

average for this reporting period was 2 per cent and our

The number of TINs issued by ACT Policing for driving

final result for this measure was also 2 per cent. Drink

while using a mobile phone during this reporting period

driving continues to be a strong focus for ACT Policing.

was 2577, an increase of 36.7 per cent in comparison

During this reporting period we performed 100 568

to 2009–10.

RBTs of which 1501 of drivers were identified as over the

Figure A.9.11 — Number of breath tests by year 2006–07 to 2010–11

120,000

3.0

ts

100,000

2.5

Testh

80,000

2.0

rea

60,000

ve B

1.5

iti

onducted 40,000

1.0

of Pos

ests C 20,000

0.5

reath TB

0

0.0

Proportion

2006–07

2007–08

2008–09

2009–10

2010–11

Financial Year

Tests

Proportion Positive Tests

Source: ACT Policing Annual Reports 2009-2010 and ACT Policing Traffic Operations ACT Policing Annual Report 2010–2011

81

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

PROSECUTION AND

contributed to achieving the target in 2010–11.

JUDICIAL SUPPORT

ACT Policing has also reviewed and updated its Service

Level Agreement with AFP Forensic and Data Centres,

which has historically impacted on the timeliness in which

MAXIMISING THE NUMBER OF

briefs of evidence are prepared.

SUCCESSFUL PROSECUTIONS IN

COURT BY PROVIDING SUPPORT

Implementation of the ACT DPP Case Management

System also improved information sharing between the

TO THE DIRECTOR OF PUBLIC

two agencies and provides our members with additional

PROSECUTIONS AND THE COURTS.

information to allow them to better meet obligations.

Measure 26 — Percentage of briefs delivered to

Measure 27 — Percentage of cases finalised by

the Director of Public Prosecutions within the

offence proved in court

designated timeframe

Our target for measure 27 was to finalise 80 per cent or

Our target for this measure was for delivery of 75 per cent

more cases by offence proved in court. We achieved this

or more of briefs to the Director of Public Prosecutions

target, with 87.5 per cent of cases finalised.

(DPP) within the designated timeframe. ACT Policing has

achieved this target with 79.9 per cent of briefs delivered

Measure 28 — Percentage of cases finalised by

to the DPP within the given timeframe. This is a significant

a not-guilty verdict or otherwise withdrawn

improvement from 2009–10, where ACT Policing

Our target for measure 28 was to finalise 18 per cent

recorded a result of 72 per cent.

or less cases by a not-guilty verdict or otherwise

ACT Policing has continued implementing and improving

withdrawn. We achieved this target with 11.2 per cent

its quality control procedures in preparing and delivering

of cases finalised.

briefs of evidence to ensure a thorough and professional

brief is presented to the Court. This has been achieved

Measure 29 — Percentage of cases otherwise

through enhanced vetting and adjudication procedures

resolved

by both Team Leaders and Operations Support Sergeants.

Our target for measure 29 was to ensure the percentage

Direction has been given to ACT Policing members

of cases resolved other than by offence proved in

concerning brief submission time frames. This is expected

court or a not-guilty verdict, or otherwise withdrawn, is

to increase individual accountability and also reduce

5 per cent or less. This measure relates to incidents where

the number evidence briefs submitted late with no

defendants are found unfit to plea due to mental health.

explanatory report.

We achieved our target, recording 1.3 per cent of cases

otherwise resolved.

The recent implementation of a weekly reminder system,

managed by ACT Policing Judicial Operations has

A series of exhibit books held at the Exhibit Management Centre.

82

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

CRIME PREVENTION

 louts/gangs

The target for this measure was the ‘national average

REDUCING AND PREVENTING

or less’ of people who perceive louts/gangs to be a

CRIME THROUGH STRATEGIES

problem in their neighbourhood. The national average

THAT INCORPORATE GOVERNMENT

was 30.8 per cent while our result — 23 per cent —

AND COMMUNITY COOPERATION

under target for this reporting period.

TO ADDRESS RISK FACTORS

 drunken/disorderly behaviour

ASSOCIATED WITH CRIMINAL

Our target for this measure was the ‘national average

BEHAVIOUR AND RECIDIVISM,

or less’ of persons who perceive drunken/disorderly

AND RAISE AWARENESS OF THE

behaviour to be a problem in their neighbourhood.

COMMUNITY’S ROLE IN THEIR OWN

The national average was 38 per cent while our result

SAFETY AND SECURITY.

— 28.4 per cent — under target for the reporting period.

Research shows that neighbourhood problems, incivility

Measure 31 — Number of juveniles referred to

or perceived problems are commonly linked with

diversionary programs

perceived levels of crime and general safety. For example,

During this reporting period the target for this measure

A

perception of neighbourhood incivility is an indication of

was 55 or more juveniles (young people) referred to

a lack of public order in the neighbourhood, that social

diversionary programs. ACT Policing achieved the target

controls are diminishing and police are unable to deal

with 95 referrals to diversionary programs (restorative

effectively with neighbourhood problems.

justice), achieving the target by a high 72.7 per cent.

One of the aims of our SPS is to reduce the fear of

Measure 32 — Number of persons referred to

crime in the community. The combined approach of the

community support agencies

SPS in employing increased visibility, foot patrols and

engagement with the community has the potential to

Our target for measure 30 was 5100 or more people

reduce crime, anti-social behaviour and concern about

referred to community support agencies. We achieved the

crime, and to increase public confidence in the police.

target with 6004 referrals to SupportLink. ACT Policing

members use the SupportLink service to provide a crime

Measure 30 — Percentage of persons who

prevention approach to issues identified during their duties.

perceive the following quality of life issues to

be a problem in their neighbourhood:

The primary issues addressed are victim support

counselling, general support, mental health (non

 speeding cars, dangerous or noisy driving

crisis), road trauma support and victim support (for

The target for this measure was the ‘national

court purposes).

average or less’ of people who perceive speeding

cars, dangerous or noisy driving to be a problem

Measure 33 — Design and delivery of a victim

in their neighbourhood. The national average was

awareness training program for ACT police officers

72.1 per cent and our result was under this with

The target for this measure is 90 per cent concluded

71.5 per cent.

within a 12 month period. The 12 month period begins

 graffiti/vandalism

on the date of the signing of the 2010–2011 Purchase

The target for the percentage of people who perceive

Agreement (signed 14 October 2010) and expires on

graffiti/vandalism to be a problem in their

the date of expiration of the Agreement.

neighbourhood was ‘national average or less’.

As of 30 June 2011, 83.7 per cent of our officers

The national average for this reporting period was

had completed the training. Based on a pro–rata target

50.2 per cent, while the ACT result was 49.1 per cent.

our target for measure 33 as at 30 June 2011 was

During this reporting period there was a decrease

64 per cent or more.

in the number of overall property damage offences

reported to ACT policing (down 21.8 per cent), and

The awareness package was delivered via e-learning

a decrease in the reported number of graffiti offences

through iAspire, the AFP’s online training system.

(down 23.2 per cent) in comparison to 2009–10.

ACT Policing Annual Report 2010–2011

83

SECTION A PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING

Measure 34 — Number of referrals to drug diversion programs (drug demand reduction effort) The target for measure 34 was 65 or more referrals to drug diversion programs. We achieved the target with 106 people diverted into the early intervention and drug diversion programs during the reporting period — an increase of 20.5 per cent from the previous reporting period.

Our early intervention and diversionary programs provide opportunities for illicit drug offenders to be diverted from the criminal justice system to education and treatment pathways in the health system.

Table A.9.2 — Drug offences by type 2009–10 to 2010–11

Offence type

2009–10

2010–11

% change

Possession or use of drugs

426

426

0%

Deal and traffic in drugs

61

42

-31%

Manufacture and grow drugs

40

32

-20%

Other drug offences

2

0

-100%

TOTAL DRUG

529

500

-5%

Source: PROMIS as at 14 August 2011

Operational planning inside the Police Forward Command Post.

84

ACT Policing Annual Report 2010–2011

PERFORMANCE AND FINANCIAL MANAGEMENT REPORTING SECTION A

SECTION A.10 — TRIPLE BOTTOM LINE

In line with the ACT Government’s commitment to shape the development of a sustainable ACT, Table A.10.1 outlines our economic, environmental and social indicators.

Table A.10.1 — Triple Bottom Line report 2009–10 to 2010–11

Indicator

2010–11

2009–10

% change

result

result

Employee expenses

• Number of staff employed (headcount)

946

956

-1

• Total employee expenditure

$98 m

$92 m

+6.5

Operating statement

• Total expenditure

$146.7 m

$138.5 m

+5.9

OMIC • Total own source revenue

$0.3 m

$0.2 m

+50

ON • Total net cost of services

$146.4 m

$138.3 m

+5.9

EC

A

Economic viability

• Total assets (notional allocation of AFP assets)

$32.9 m

$29.5 m

+11.5

• Total liabilities (notional allocation of AFP liabilities)

$29.9 m

$29.4 m

+1.7

Transport

• Total number of fleet vehicles

220

211

+4.2

• Total transport fuel used

Not available

Not available

Not available

• Total direct greenhouse emissions (tonnes of Co2e) of the fleet

1383

1328

+4.1

Energy use — KwH

• Total office energy use

6799

6354

+7

AL • Office energy use per person

7.18

6.65

+8

• Office energy use per m2

0.26

0.28

-7.1

Water consumption

ONMENT • Total water use – kilolitres

15 133

13 818

+9.5

ENVIR • Office water use per person

15.99

14.45

+10.6

• Office water use per m2

0.58

0.61

-4.9

Resource efficiency and waste

• Total co-mingled office waste per FTE

No data

No data

No data

• Total paper recycled

available

available

available

• Total paper used (by reams) per FTE

• Percentage of paper recycled

The Diversity of Our Workforce

• Women (Female FTEs as a percentage of the total)

33

32

+3.1

• People with a disability

0.4

0.2

+50

• Aboriginal and Torres Strait Islander people

1.2

1.2

Nil

• Staff with English as a second language

10.8

8.1

+33.3

SOCIAL Staff health and wellbeing

• OH&S incident reports

218

259

-15.8

• Accepted claims for compensation (as at 30 June 2010)

70

72

-2.7

• Staff receiving influenza vaccinations

267

215

+24.2

• Workstation assessments requested

18

11

+63.6

ACT Policing Annual Report 2010–2011

85

Section B

CONSULTATION AND

SCRUTINY REPORTING

SECTION B CONSULTATION AND SCRUTINY REPORTING

SECTION B.1 — COMMUNITY

ENGAGEMENT

Throughout the reporting period, ACT Policing enhanced its existing community engagement programs to increase our profile within the community and to work with the public to create a safer and more secure ACT.

The ultimate aim of our community engagement is to encourage positive interaction between police and community members, increase community confidence and actively create supportive relationships. The programs range in variety from educational themes, advisory programs and those specifically designed for young persons and senior members of the community.

COMMUNITY CONSULTATIONS AND TOOLS USED TO

ENGAGE WITH THE COMMUNITY

Some of the community engagement consultation programs conducted during this reporting period are as follows.

Community consultation 1

Members involved:

ACT Policing

Project:

2011 ActewAGL Royal Canberra Show

Consultation process:

The 2011 ActewAGL Royal Canberra Show was held at Exhibition Park in Canberra (EPIC) between 25 and 27 February 2011. Similar to previous years, we operated a large display area within the popular Budawang Pavilion.

The focus for this year’s display was on cyber safety along with drugs and alcohol awareness. By showcasing the tools of policing, by personal contact and introducing technologies, we were able to engage the community in crime prevention strategies —

offering an involved ‘show visit’ experience.

The aim of the display was to interact with the community in a positive environment while:

• educating the public about issues of crime prevention and safety.

• promoting the good work of ACT Policing

• showcasing technology, equipment and skills that support the professional capabilities of ACT Policing

• showcasing the involvement of partner organisations working in conjunction with ACT

Policing to build a safer community.

In addition to the alcohol awareness campaign, Constable Kenny Koala was available for photos and to talk to members of the public. Police vehicles, including RAPID (Recognition and Analysis of Plates IDentified), motorcycles and our newest acquisition, a Jet Ski, were on display.

Approximate number

More than 130 000 people attended the event over the course of the three days.

consulted:

Outcome:

Opinions expressed by members of the public were generally very positive. Members of the public also expressed that they were pleased to see so many ACT Policing members engaging with people throughout the event grounds for example through bicycle patrols.

Dr Harry Cooper was present during the event and provided feedback stating that the AFP

display was possibly the best overall police display he had seen in his travels. Dr Harry Cooper was particularly impressed with the cyber safety and drug/alcohol awareness components because he felt they were very important messages that the community at large needed know.

The ACT Policing display appeared to be the most popular section of the Leisure and Lifestyle Centre (Budawang Pavilion).

Approximately 470 children joined the Constable Kenny Koala Star Club at the event.

88

ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

Community consultation 2

Members involved:

ACT Policing, Multicultural Liaison Team — Crime Prevention

Project:

2011 National Multicultural Festival

Consultation process:

The National Multicultural Festival is an annual celebration led by Canberra’s multicultural community.

The 2011 festival focused on the spirit of community engagement by sharing traditions and celebrating Canberra’s cultural diversity. This year the Festival adopted the theme Safer Communities through Neighbourhood Watch and encouraged all people — multicultural or otherwise — to engage their local community through Neighbourhood Watch.

In line with this theme, ACT Policing attended the event and engaged with the community through its stall and via roving ambassadors to promote community confidence in police.

Members who speak a language other than English also participated in this event.

The ACT Policing stall was managed in partnership with the Department of Housing and Community Services (DHCS) and the Neighbourhood Watch. Information was provided to the public in eight different languages for new immigrants and refugees.

Groups/individuals

ACT’s multicultural community.

consulted:

B

Approximate number

Unknown.

consulted:

Outcome:

The festival included a number of public events as well as multicultural seminars and workshops.

ACT Policing uses the Multicultural Festival as an opportunity to promote generic crime prevention messages, however this year the stall went further by promoting our commitment to community engagement. We emphasised our support of multicultural diversity as well as promoted Neighbourhood Watch.

Our roving police ambassadors visited and offered assistance to Multicultural Festival stall holders who historically have been from multicultural organisations within the community.

It is this engagement that promotes confidence in police within the cultural and linguistic diverse community and assists police to identify gaps in access to emergency services by Canberra’s multicultural community.

The Ottoman Military Band at Canberra’s inaugral Eid al–Fitr festival.

ACT Policing Annual Report 2010–2011

89

SECTION B CONSULTATION AND SCRUTINY REPORTING

Community consultation 3

Members involved:

Multicultural Liaison Team — Crime Prevention

Project:

2010 Canberra ‘Eid Al-Fitr’ Festival

Consultation process:

The Eid al-Fitr is an annual holy day and Festival in the Islamic Calendar to celebrate the end of the fasting month of Ramadan.

Crime Prevention members attended the 2009 Parliament of World Religions in Melbourne and conceived the idea of the AFP hosting an event for the Canberra Muslim community to share an Islamic festival with the broader community.

A committee was formed to oversee the planning of the inaugural 2010 Canberra Eid al-Fitr Festival comprising ACT Policing, the AFP’s Culture and Language Centre, Emergency Services Agency, Muslim Community leaders and community members.

Groups/individuals

ACT Policing, AFP Culture and Language Centre, Emergency Services Agency, Muslim consulted:

Community leaders and community members.

Approximate number

4000

consulted:

Outcome:

The inaugural 2010 Canberra Eid al-Fitr Festival was held at John Dunmore Lang Park in the Parliamentary Triangle on Sunday 19 September 2010. A range of attractions including stage performances, food, handicraft, information stalls, animal farm, reptile show, dodgem cars, pony rides, jumping castle and children’s rides were on display.

Chief Police Officer Roman Quaedvlieg was a guest speaker during the event, with members from ACT Policing, Police Recruits and emergency services personnel and volunteers assisting throughout the festival.

More than 3500 amusement ride tickets were sold during the day. Approximately one third of visitors were non-Muslim. The community inclusive festival received a lot of positive feedback as it promoted harmony and understanding.

Community consultation 4

Members involved:

Indigenous Cultural Liaison Team (ICLT) — Crime Prevention

Project:

Jervis Bay — National Youth Week

Consultation process:

Our members went to Jervis Bay as part of National Youth Week activities run by the DHCS

during the first week of April 2011. Crime Prevention members and our ICLT engaged community members from the Wreck Bay Aboriginal Community to examine ways in which we could provide services to assist the community, with a view to creating a calendar of events through which Crime Prevention members can assist with the provision of crime prevention and intervention type activities.

Groups/individuals

Wreck Bay Aboriginal Community from a broad range of ages and educational consulted:

backgrounds.

Approximate number

Approximately 20 people were directly engaged with as part of our activities, with age consulted:

group ranging from 16 to 64.

The average age of school leavers was Year 9, with only one respondent gaining a tertiary education as a mature aged student.

Outcome:

New members deployed to Jervis Bay undergo training in Indigenous cultural and social matters, alerting members that it will take time to build trust with the community.

Police members need not give up on engaging the community if they feel the community is disinterested in them. Consultation has demonstrated that the community do want to interact with police in a positive manner, however it will take time to build relationships and trust between new police members deployed and the community.

We are evaluating ways in which we can create opportunities for members to engage Wreck Bay community and, if required, gain assistance from other areas of ACT Policing, including Crime Prevention, that may have expertise in working with the Indigenous or marginalised communities, socially and economically disadvantaged people, and recidivist offenders.

A calendar of events is being developed around reducing anti-social behaviour based on feedback provided from the community. Some of events will include sports activities, surfing, and blue light discos.

Greater engagement, as well as an understanding of current and emerging issues will ensure there is increased trust between police and the community.

90

ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

Community consultation 5

Members involved:

ICLT, in partnership with Northside Community Services

Project:

Kickstart program

Consultation process:

The Kickstart (holiday) program was developed to target the most disengaged, vulnerable and criminally recidivist families in the ACT and was run with the following objectives: Engagement

• To strengthen the capacity of vulnerable families to participate in the community and open a dialogue between these families and the agencies that are funded to support them.

• To engage children and young people to actively participate in activities and health education in a safe and fun learning environment.

• To strengthen and improve relationships between the community, police and other service providers.

Intervention

• To assist in the reuniting of dysfunctional family units by providing an opportunity for parent and child interaction in a safe environment.

• To provide vulnerable families with the basic skills to ensure children and young people re-engage or commence schooling.

B

Distraction

• To provide vulnerable families with a realistic alternative to anti-social behaviour and property related crime during school holiday periods.

Approximate number

300

consulted:

Outcome:

There have been six Kickstart programs run since its inception. During the reporting period three programs have been delivered.

Community consultation 6

Members involved:

ICLT, in partnership with the Aboriginal Justice Centre (AJC), Director of Public Prosecutions (DPP) and ACT Courts

Project:

‘Front Up’ program

Consultation process:

The ‘Front Up’ program is the name given to the Indigenous Person Voluntary Surrender Program.

The program provides an efficient and expedient system to allow for Indigenous persons subject to a warrant for their arrest or in breach of their bail conditions, to voluntarily surrender themselves to the courts to avoid the need to be taken into police custody.

Groups/individuals

Recidivist Indigenous people, AJC, DPP and ACT Courts

consulted:

Approximate number

N/A

consulted:

Outcome:

To date 33 members of the Aboriginal and Torres Straight Islander (ATSI) community have used this program resulting in an immediate impact on the number of ATSI people being arrested.

ACT Policing continues to work closely with the AJC to increase the number of people using this program which has resulted in the reduction of incarceration rates of Indigenous people in the ACT.

ACT Policing Annual Report 2010–2011

91

SECTION B CONSULTATION AND SCRUTINY REPORTING

Community consultation 7

Members involved:

ICLT — Crime Prevention

Project:

Murra Project

Consultation process:

The Murra Project emanated from the working group on High Risk Aboriginal and Torres Strait Islander Families which was established under the auspice of the Chief Minister’s ACT

Taskforce on Aboriginal and Torres Strait Islander Affairs.

The Murra Project emerged after ACT Policing’s partnership project — Kickstart — with Northside Community.

The program targets focused on Indigenous families in the ACT in an attempt to address some of the issues that contribute to the rate of Indigenous crime.

Groups/individuals

ACT Policing, Chief Minister’s Taskforce, Northside Community Service.

consulted:

Approximate number

N/A

consulted:

Outcome:

The program is aimed at strengthening Indigenous families’ capacity for participating in the community as well as improving relationships between the community, police and services providers funded to support them.

Community consultation 8

Members involved:

ICLT — Crime Prevention

Project:

NAIDOC Week

Consultation process:

The National Aboriginal and Islander Day Observance Committee (NAIDOC) can be traced to the emergence of Aboriginal groups in the 1920s which sought to increase awareness in the wider community of the status and treatment of Indigenous Australians.

Today, NAIDOC is a celebration of ATSI cultures and an opportunity to recognise the contributions of Indigenous Australians in various fields.

Activities take place across the nation during NAIDOC Week in the first full week of July.

In July 2010 the ICLT participated in a number of NAIDOC Week activities and events along with more than 400 ATSI and non-ATSI people. ACT Policing also provides funding for some of the NAIDOC Week activities.

Approximate number consulted: More than 400 ATSI and non-ATSI people (direct engagement).

Outcome:

ACT Policing has been supporting NAIDOC Week for more than 20 years as part of our community engagement and crime prevention measures.

Community consultation 9

Members involved:

ACT Policing — Crime Prevention

Project:

National Youth Week

Consultation process:

Crime Prevention members supported many events during National Youth Week including:

• Annual Youth Week Expo in Garema Place — Featuring young performers, artists and musicians. This year, the expo featured the launch of Youth Week in the ACT, and the signing of the ACT Youth Commitment.

• Bimberi Indigenous ‘hip hop’ projects, workshop and barbeque — This event provided an opportunity for young people at Bimberi Youth Justice Centre to establish further contacts with services and workers in the community.

• Youth InterACT Conference KNOW HOW, ACT NOW — This conference was aimed at generating discussion on issues that affect young people, and provided an opportunity for young people to come together during National Youth Week. Forum topics included: Sustainability and the Environment, Road Safety, Mental Health, Alcohol Safety; and Entertainment.

Groups/individuals

Numerous.

consulted:

Approximate number consulted: 2000

Outcome:

ACT Policing participated in a number of events in the ACT and Jervis Bay to speak directly with young people about personal and road safety.

Crime Prevention members provided information about impaired driving, the consequences of underage drinking and drug awareness.

92

ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

Community consultation 10

Members involved:

Seniors Liaison Team — Crime Prevention

Project:

Line Dancing

Consultation process:

The aim of this project was to bridge the communication gap between older and young people through a seven week line dancing class.

The Line Dancing fostered a positive attitude between the respective groups through improved communication and mutual respect. The young people and seniors built a positive rapport with members of ACT Policing.

The group consisted of Canberra College students from a wide range of ethnic background and seniors from the Weston Creek area.

Groups/individuals

Crime Prevention, members of the seniors’ community in the Weston Creek area and consulted:

students from the Canberra College.

Approximate number

50

consulted:

Outcome:

Several young people are now undertaking regular voluntary work with Miranjani and other retirement homes and there has been interest in undertaking a similar program on the north of Canberra.

B

The students, teachers and the organiser of the Miranjani Wellness Program and seniors who have taken part in the project have been very positive in their comments about how well ACT Policing members interacted with the group, particularly the students from overseas. They believe that it has had a very positive effect on how the students and also seniors view police. Specifically, one student from Africa completed work experience with ACT Policing with a view to joining the AFP as a result of the project.

A community register, similar to that used by Victoria and NSW Police, for persons who are living alone and other people who may have a disability, illness and who are isolated will be established. This register will contain details of contact telephone numbers and addresses for their next of kin, basic health status, medication and their medical practitioner. This information will also be recorded by ACT Policing so that all members have access to this information in the event of an emergency.

Community consultation 11

Members involved:

Business Liaison Officers — Crime Prevention

Project:

Eyes on the Street

Consultation process:

The Business Liaison Officers conducted a trial of the ‘Eyes on the Street’ initiative based on the Western Australian program of the same name that has proved successful.

The experience from Western Australia demonstrated an increase in not only the reporting of criminal or suspicious behaviour, (around 3 per cent being on average about six to 10 reports per week per agency in a municipal area over a three month period), but an improvement in the quality of the information contained in those reports.

ACT Policing’s Eyes on the Street module seeks to develop similar partnerships with local businesses and territory agencies to facilitate the transfer of information.

The aims of this program are to:

• establish partnerships between local government, businesses and police

• empower employees of partner agencies with the skills and avenue to participate in intelligence gathering

• increase police intelligence both in quantity and quality

• deter crime and criminal activity through establishing greater awareness that what is seen by the community will be disseminated and acted upon by police, thereby increasing the sense of community ownership of public spaces

• increase public confidence in ACT Policing by providing the community with an understanding of what happens to the information which they provide.

The aim of the ACT trial was to engage with community partners to encourage them to pass on information about suspicious or criminal activity that they may see during the normal course of their work.

Groups/individuals

ACTION Buses, TAMS Rangers and Domestic Animal Services, SNP Security, and consulted:

businesses from the Civic.

ACT Policing Annual Report 2010–2011

93

SECTION B CONSULTATION AND SCRUTINY REPORTING

Approximate number

More than 200. As of 30 June 2011, 79 participants from across 12 businesses has consulted:

signed up to participate in the program.

Outcome:

Initial participants took part in one of several training sessions held at the AFP College at Barton. Since that time, Crime Prevention staff have developed the training so that it can be delivered off-site, using business-owned training facilities. Most notable of these is regular training for ACTION bus staff at their Belconnen training facility.

A small number of Crime Prevention staff have received training in delivering the ACT

Policing Eyes on the Street training package. Training is normally delivered by a lead presenter assisted by one other staff member. Training consists of a one and a half hour training session which includes the use of an activity based multi-media PowerPoint presentation. At the conclusion of the training participants are asked to sign up to the trial and are provided with a range of material including reporting forms.

Participants are also encouraged to fill in feedback forms on the training. Feedback from participants regarding the training and the concept has been overwhelmingly positive.

A database has been created to manage participant information and to provide participants with additional resources, marketing material and updates.

Community consultation 12

Members involved:

ACT Policing

Project:

White Ribbon Day November 2010

Consultation process:

White Ribbon day is the United Nations international day for elimination of violence against women. White Ribbon day is held on November 25 each year and aims to eliminate violence against women and children through cultural change, particularly led by men.

The major strategies to achieve this are a national media campaign as well as education and male leadership programs aimed at men and boys around Australia. All funds raised support the implementation of these strategies.

ACT Policing has been a major contributing partner to promoting the day to the Canberra community and again in 2010 ran the Men in Uniform stalls in all five major shopping centres across Canberra — Canberra Centre, Westfield Belconnen and Woden, Gungahlin Marketplace and Tuggeranong Hyperdome. The stalls were attended by a number of ACT

Policing members including our Deputy Chief Police Officers Bruce Hill and David McLean, both White Ribbon Day ambassadors.

Along with the Men in Uniform stalls — used to educate the community about domestic violence particularly and to sell ‘I Swear’ merchandise to raise funds for White Ribbon Day

— ACT Policing hosted a special luncheon hosted by celebrity Andrew O’Keefe. All State and Territory Police Commissioners, as well as those from New Zealand, attended the event with more than 100 people which included school students.

Chief Police Officer Roman Quaedvlieg also became a White Ribbon Day ambassador during this reporting period.

Approximate number

Unknown.

consulted:

Outcome:

More than $8000 was raised for White Ribbon Day and the luncheon and Men in Uniform stalls received significant media coverage to raise awareness of violence against women.

OUCH! Smlie says it all! RT @CPOACT: Giving blood for Op crossroads today @ Red Cross van. Thx tro those who donated. Yfrog.com/h7h1xixj

@ACTPol_Traffic @CPOACT bike cops doing a great job on Canberra roads, well done, love seeing bike cops, sucked in speeders.

@ACTPol_Traffic Wow. Some dangerous speeds. You’ll get him. What a terrible thing putting people in danger, and at school pick-up time too.

94

ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

Community consultation 13

Members involved:

Multicultural Liaison Team, Business Liaison Officers — Crime Prevention Project:

Belconnen/Gungahlin festivals

Consultation process:

The Belconnen and Gungahlin Community Festivals were held in November and December 2010 respectively.

The aim of this community consultation was to engage and provide information to members of the Belconnen and Gungahlin communities in relation to home and personal safety and technology-enabled crime.

Groups/individuals

Members of the community.

consulted:

Approximate number

Unknown.

consulted:

Outcome:

Members of the Multicultural Liaison Team and Business Liaison Officers supported these events by holding a stall to engage with community members by providing information on home, personal safety, internet crime, recruiting and general policing information.

Crime Prevention members also conducted foot and bicycle patrols during these events to enhance public confidence in police.

B

Community consultation 14

Members involved:

Multicultural Liaison Team — Crime Prevention

Project:

Neighbourhood Days

Consultation process:

Following community requests three Neighbourhood Days were organised by the Multicultural Liaison Team during this reporting period. Two events were held at Ainslie Avenue and one at Malahide Gardens.

Prior to these events the Multicultural Liaison Team completed letterbox drops to approximately 800 residents (with an additional 600 letterbox drops on the second occasion to Ainslie Avenue residents). Residents were delivered home and safety merchandise and information on when and who to call to report an incident, and the correct number for Crime Stoppers.

The residents were also invited to a community barbeque as part of the event.

Approximate number

2000

consulted:

Groups/individuals

Residents in Ainslie Avenue, Malahide Gardens and associated areas.

consulted:

Outcome:

A number of agencies supported these events including TAMS, Centrelink, Legal Aid, Northside Community Services and ACTION. Approximately 190 residents attended these events.

Community consultation 15

Members involved:

ACT Policing — Crime Prevention

Project:

Mother’s Day in the Park

Consultation process:

On Sunday 8 May 2011, police attended the first annual Mother’s Day in the Park held at Glebe park in Canberra City.

Groups/individuals consulted: Community members, families.

Approximate number

3000

consulted:

Outcome:

Children of all ages were able to speak with police and were entertained and educated by our Constable Kenny Koala. They were given demonstrations of ‘lights and sirens’ on the high visibility Ford Falcon XR6 police vehicle. AFP frisbees, rulers, pens and Constable Kenny Koala stickers were popular with the children and home security booklets were provided to adults.

More than 150 new members signed up to the Constable Kenny Koala Star Club.

For many of the children it was their first experience with police and the message was spread that police are friendly and are here to help.

ACT Policing Annual Report 2010–2011

95

SECTION B CONSULTATION AND SCRUTINY REPORTING

Community consultation 16

Members involved:

Senior Liaison Officers — Crime Prevention

Project:

Canberra Retirement and Lifestyle Expo 2011

Consultation process:

The three day event targeted retired or soon to be retired members of the community.

This provided an opportunity to promote crime prevention information to a large number of older members of the community, a target audience not otherwise reached on such a large scale.

Approximate number

14 000

consulted:

Outcome:

Crime Prevention was able to speak directly with thousands of elderly people to communicate issues such as home and personal safety. In turn, this helped to reduce the fear of crime and abuse toward more senior citizens.

The expo promoted positive interaction between the general public and ACT Policing members. A member of the Crime Stoppers Board also assisted at the stall to promote this community consultation.

Community consultation 17

Members involved:

ICLT — Crime Prevention

Project:

Personal safety and security package for ABS — Census 2011

Consultation process:

In September 2010 ACT Policing Crime Prevention accepted a referral from the Australian Bureau of Statistics (ABS) to research, develop and deliver a personal safety and security pack.

Groups/individuals

ABS

consulted:

Approximate number

Approximately 500 people

consulted:

Outcome:

The pack was delivered to the ABS Census 2011 Area Supervisors over three sessions outlining planning, precautions and support services for all collectors. The Area Supervisors would, in turn, deliver the presentation to the Census Collectors.

The pack was delivered to approximately 500 ABS personnel in the ACT with the potential to be further developed for national roll-out in the future.

With the assistance of one Project Officer and the advice from the ABS Census Management Team, a Powerpoint presentation was developed and delivered to a high standard and within timeframes.

The development and delivery of this package resulted in positive feedback from the Census Engagement and Operations Team Coordinator.

Community consultation 18

Members involved:

ACT Policing

Project:

Special Kids Christmas Party 2010

Consultation process:

The aim of the Special Children’s Christmas Party is to provide in excess of 1600 children with a day to remember. The children may be terminally ill, intellectually impaired, physically impaired, underprivileged or full time carers of sick parents.

Siblings of the special needs kids also attend coming from all over the Canberra region.

Groups/individuals

Event organisers, community organisations.

consulted:

Approximate number

1600

consulted:

Outcome:

Members from throughout ACT Policing articipated in the event, bringing smiles to the faces of many children.

ACT Policing was again a sponsor of the event.

96

ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

Community consultation 19

Members involved:

ACT Policing — Traffic Operations

Project:

Road Ready

Consultation process:

To educate ACT secondary school students (Year 10) in relation to road safety messages; including how collisions occur and the importance of safe driving behaviours.

A presentation — Real decisions, Real consequences — on decision making and consequences of poor decision making while driving a vehicle is delivered.

The presentation is delivered in conjunction with Australian Defence Force Academy (ADFA) ‘crash car’ — a car involved in serious collision and death as a result of intoxicated driving.

Groups/individuals

Members of Traffic Operations attended various secondary schools across the ACT.

consulted:

Approximate number

Unknown.

consulted:

Outcome:

ACT Policing is liaising with other emergency services to divide schools into zones to ensure all schools receive the same presentation, with consistent messaging.

The presentations are received positively.

B

Community consultation 20

Members involved:

ACT Policing — Media and Marketing, Traffic Operations

Project:

Brumbies — Community displays

Consultation process:

Traffic Operations provided pre-match entertainment at the Brumbies versus Western Force game on Sunday 17 April. Ten traffic vehicles were on display, including a ‘crash car’ which featured not only the actual vehicle involved in the road death but information relating to the incident presented on pull-up banners.

Traffic Operations members were on hand to demonstrate their skills and speak with spectators about road safety, providing an insight into pursuits, stop sticks and RAPID.

Superintendent Mark Colbran — Traffic Operations — also undertook a live on-field interview.

Groups/individuals

Brumbies spectators — general public, families.

consulted:

Approximate number

2000 directly, 10 000 through on-field interview.

consulted:

Outcome:

The pre-match activity provided an opportunity for Traffic Operations members to liaise directly with the general public (and motorists) about road safety, something that is often achieved only through the media.

The public was interested in the vehicles on display, particularly the investigative analysis that accompanied the crash car. Children also had the opportunity to sit inside vehicles and play with police lights and sirens.

ACT Policing Annual Report 2010–2011

97

SECTION B CONSULTATION AND SCRUTINY REPORTING

SUBURBAN POLICING

During the reporting period, Constable Kenny Koala

STRATEGY

visited a number of schools, presenting safety messages

to 1275 classes and in total 23 035 primary aged

The Suburban Policing Strategy (SPS) is a proactive

school students. Constable Kenny Koala also attended all

neighbourhood policing strategy which incorporates the

significant community and ACT Policing events.

allocation of defined areas to ACT Policing patrols. Each

patrol zone has been divided into sectors of which there

SOCIAL MEDIA AND

are 34 in the ACT.

GOVERNMENT 2.0

During this reporting period we undertook 32 779

SPS-related community consultation activities of which

Aside from direct community engagement, during the

77.2 per cent were high visibility jobs (proactive vehicle

reporting period ACT Policing launched several social media

patrols), 17.8 per cent accessibility jobs (beat/foot/

applications to enhance our online services and interaction

bicycle patrols) and 5.1 per cent engagement jobs such

with the community through Government 2.0 strategies.

as speaking with schools principles or business owners

Particularly popular has been the ACT Policing traffic

about specific area issues.

twitter account and that of Chief Police Officer Roman

Quaedvlieg, the first ‘top cop’ to use such a tool. Both

CONSTABLE KENNY KOALA twitter accounts had more than 1500 followers each as

— EDUCATION PROGRAM

at 30 June 2011, with the ACTPol_Traffic twitter account

‘trending’ three times during the reporting period — once

Constable Kenny Koala has been a Canberra institution

during an incident at Canberra Airport and the other when

for more than 35 years. During this reporting period

Constable Kenny Koala was promoted to Leading First

Constable, and for the first time, was provided with

his very own badge number 23 — the badge number

worn by a late senior ACT Policing member who was

instrumental in the development of Kenny Koala in the

early days.

In line with the curriculum, Constable Kenny Koala has

three main message streams: traffic and road safety,

personal safety and community care.

Constable Kenny Koala delivers safety messages to thousands of children each year.

98

ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

motorists were asked to slow down while swans crossed

We further enhanced our online presence through

the road in central Canberra. This account has been used

police.act.gov.au during this reporting period, expanding

specifically in relation to policing operations and road

the ‘Media Centre’ and developing the ‘Work for Us’

closures as a result of operations, sieges or collisions.

section. Feedback through an online survey undertaken

during this reporting period, along with Google Analytics,

The Chief Police Officer’s account has been used both

highlights the Media Centre and Work for Us sections of

professionally, to distribute information such as crime

the website as by far the most popular. Our online crime

reporting, statistics, witnesses sought etc as well as

maps — being redeveloped — are also popular.

personally to provide a degree of authenticity. This

combination has been the key to the success of this

Future developments will include Smart Phone

account. Chief Police Officer Quaedvlieg is very active

applications for crime statistics and maps and for

on this account and has proven a crucial tool in engaging

reporting crime. It is envisaged that a general

with the community.

ACT Policing twitter account to disseminate a wide range

of information, including information specifically related

ACT Policing’s YouTube channel, youtube.com/

to emergency situations, will be launched in the coming

actpolicing, was also launched in support of the You’d

make a great cop

reporting period.

campaign.

B

8 OCTOBER 2010

Dear Mr Quaedvlieg,

I am writing to pass to you a commendation for an officer’s conduct from parents of a young woman who was a victim of crime.

XXX was the victim of an alleged assault by XXX. The matter has been investigated by Constable Robert Young at City Police Station (formerly from Woden). XXX and her parents commented to their case manager at Victim Support ACT very positively about Constable Young. In their view he has gone above and beyond his normal duties. XXX’s parents advise that Constable Young has kept regular contact with XXX and even gave her a tour of the Children’s Court and provided XXX with a thorough understanding of the process.

XXX’s parents have both been extraordinarily happy and grateful to Constable Young’s assistance during the difficult time for their daughter. XXX’s parents were happy for me to pass this information to you and to Constable Young.

XXX herself said to them that she would like to do something nice in return for Constable Young due to all of the support he has shown her.

I would be grateful if you could forward this commendation to Constable Young and with thanks from Victim Support ACT.

Yours sincerely,

Robyn Holder

Victims of Crime Coordinator

ACT Policing Annual Report 2010–2011

99

SECTION B CONSULTATION AND SCRUTINY REPORTING

SECTION B.2 — INTERNAL AND

EXTERNAL SCRUTINY

ACT Policing is the community policing arm of the AFP and as such the delivery of policing services is provided for in the Australian Federal Police Act 1979. ACT Policing is privy to both ACT and Commonwealth scrutiny matters.

The following was recorded by ACT Policing during this reporting period.

Significant development 1

Name of agency:

Office of the Australian Information Commissioner

Nature of inquiry/report title:

To assess ACT Policing compliance with the Information Privacy Principles, specifically in relation to the collection of information for RAPID (number plate recognition technology).

This was the first audit of its kind for the AFP.

Recommendations/outcome of inquiry:

ACT Policing was found to be compliant with the Information Privacy Principles.

Two recommendations were made in the nature of suggestions as a way forward to best practice:

a. ACT Policing should provide notice through advertising campaigns to inform the general public of the scope of the purpose for the use of information collected through RAPID.

b. ACT Policing should make a request to the Department of Archives to implement a records destruction police for RAPID data.

Response to the outcome of inquiry:

Our response to the audit is as follows.

a. There has been a transparent policy about the RAPID technology and its use from inception of the program. The vehicles are highly identifiable and there have been numerous media releases and articles to inform the public about the new technology and its purposes.

b. Acknowledged the suggestion and stated a willingness to implement a policy surrounding the destruction of RAPID data, with appropriate guidance on the obligations of IPP4, while maintaining compliance

with the Archives Act 1983 (Cth).

Significant development 2

Name of agency:

ACT Ombudsman

Nature of inquiry/report title:

Inspection of ACT Child Sex Offenders Register

Recommendations/outcome of inquiry:

Commencing in June 2010, the ACT Ombudsman’s Inspection Team

conducted an inspection of the files and databases maintained by the ACT Policing Child Sex Offenders Register.

A report prepared by the ACT Ombudsman was released in March 2011, following recommendations made by the Inspection Team.

The ACT Ombudsman made two recommendations:

1. That the Information Disclosure Guidelines (required by the s.118(2) of the Crimes (Child Sex Offenders) Act 2005) should be amended

to include the process for dealing with information about protected registrable offenders.

2. A mechanism should be developed to restrict access to information about protected registrable offenders to those persons authorised by the Chief Police Officer for the ACT or an officer with responsibility for the protection of witnesses.

Response to the outcome of inquiry:

ACT Policing has acknowledged these recommendations and is now

well advanced in the process of reviewing guidelines, which has included consultation with other jurisdictions and liaison with the Department of Justice and Community Safety to facilitate a coordinated approach.

100 ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

Significant development 3

Name of agency:

AFP

Nature of inquiry/report title:

Security Awareness Course

Recommendations/outcome of inquiry:

All current AFP employees are required to complete this training program by February 2011. New appointees are required to complete the program within four weeks of commencing employment with the AFP.

As Australia’s national and international law enforcement agency and a key operational agency within the national security community, the AFP has an obligation to meet the security expectations of our stakeholders and partner agencies.

Response to the outcome of inquiry:

At the time of preparing this report, 822 ACT Policing sworn and unsworn members appointees had completed the course.

Significant development 4

Name of agency:

AFP

Nature of inquiry/report title:

The objective of Internal Audit is to provide the Commissioner with an independent, objective assurance and consulting activity designed to B

add value and improve the AFP’s operations and accomplishment of

its objectives.

These activities are achieved by the delivery of the annual internal audit program through a strategic audit plan, endorsed by the AFP Audit

Committee and approved by the Commissioner.

The plan is developed in consultation with the Commissioner, Deputy Commissioners, National Managers and Office Managers. The Internal Audit’s main client is the AFP Audit Committee, which is mandated by the Financial Management and Accountability Act 1997.

The Manager Internal Audit and Business Analysis is the AFP Chief Audit Executive and has direct access under the Internal Audit Charter to the Commissioner, Chair and other members of the Audit Committee.

While Internal Audit works independently, for administrative purposes, it reports to Manager Internal Audit and Business Analysis and through this position, via the National Manager Policy and Governance, to the Chief Operating Officer.

Internal Audit has wide authority to access information relevant to its work, produces demonstrably unbiased reports, and provides assistance on governance issues and system changes where it feels it has some expertise or experience to offer. Internal Audit regularly uses a panel of audit service providers to supplement its in-house staff.

Recommendations/outcome of inquiry:

N/A

Response to the outcome of inquiry:

N/A

ACT Policing Annual Report 2010–2011 101

SECTION B CONSULTATION AND SCRUTINY REPORTING

SECTION B.3 –

 Road Transport (Safety and Traffic Management)

Regulation 2000

LEGISLATIVE

 Road Transport (Offences) Regulation 2005

ASSEMBLY

 Security Industry Act 2003

 Working with Vulnerable People (Background

COMMITTEE

Checking) Bill

INQUIRIES AND

 Crimes (Forensic Procedures) Act 2000.

ACT Policing has also provided, and continues to provide,

REPORTS

input into ACT Government strategies, including:

 ACT Taxi Industry Review

Chief Police Officer Roman Quaedvlieg appeared before

 ACT Prevention of Violence against Women and

the Standing Committee on Justice and Community

Children

Safety on 23 March 2011 in relation to the Prostitution

 Property Crime Reduction Strategy

Act 1992.

 Reform process – Police (criminal Investigative) Powers

review bill (due to be in draft form late 2011).

SECTION B.4 —

Additionally, ACT Policing has contributed to a number of

Commonwealth related initiatives. While not specific to

LEGISLATIVE

ACT law, there is potential for these reforms to impact on

REPORT

our core business. These included:

 National Classification Scheme

 Review of federal sentencing and offender

While we are a Commonwealth Government agency, and

management laws.

do not administer any ACT legislation, ACT Policing has

had significant policy input into various ACT Government

legislative reforms during this reporting period which directly

impact on policing in the ACT and our core business.

Some of our input has resulted from ACT Government

sponsored work, others, such as the Crimes (Forensic

Procedures) Act 2000, has been instigated by

ACT Policing in response to identified operational issues.

During the reporting period, we were requested to provide

input on a range of key legislative reforms, including:

 Evidence (Miscellaneous Provisions) Act 1991

 Bail Amendment Act 2011

 Witness protection Act 1996

 Coroners Act 1997

 Terrorism (Temporary Extraordinary Powers)

Act 2006 (review)

 Police (Criminal Investigative) Powers Bill 2011

 Crimes (Surveillance Devices) Act 2010

 Prostitution Act 1992 (review)

 Criminal Code 2002

 Road Transport (Driving Licensing) Act 1999

 Road Transport (General) Act 1999

 Road Transport (Vehicle Registration) Act 1999

 Road Transport (Regulation) 2000

AFP warrant cards ready for dissemination to recruits.

102 ACT Policing Annual Report 2010–2011

CONSULTATION AND SCRUTINY REPORTING SECTION B

B

ACT Policing Annual Report 2010–2011 103

Section C

LEGISLATIVE AND

POLICY BASED REPORTING

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SECTION C.1 — RISK capabilities, strategic focus areas as well as our OH&S

obligations. The register is a key planning tool in our

MANAGEMENT AND functional business planning processes.

INTERNAL AUDIT

The risk register is reviewed and assessed every six

months to ensure that current risk treatments are effective

and to identify new or emerging risks. The results are

reported to the AFP Senior Leadership Group.

RISK MANAGEMENT

Our Business Committee was established during the

ACT Policing’s Risk Management Plan provides the

reporting period to monitor and manage risk in

risk management framework for our organisation and

ACT Policing.

incorporates ACT Policing’s security and business

continuity plans. Our risk management processes adhere

INTERNAL AUDIT

to the Australian/New Zealand Standard (AS/NZ 4360-

2004) on risk management. We also conform to all AFP

AFP internal audit arrangements provide the

policies and processes that apply to risk management.

AFP Commissioner with an independent and objective

Risk management is an essential component of our

assurance on the AFP’s risk, control and compliance

organisation’s governance framework and is essential

framework, and its external accountability responsibilities.

to the AFP in meeting its strategic objectives. Risk

Our organisation is represented on the AFP Audit

implications are identified through a rigorous risk

Committee by the Chief Police Officer. Audit Committee

assessment process incorporated into all AFP planning

meetings are held quarterly, or more frequently if required,

and management processes and are integrated into

and the Chief Police Officer attended five of the seven

business processes by:

meetings during the reporting period.

 establishing objectives and the risk management

Representatives of the Commonwealth Auditor-General’s

context as a standard element of planning at all levels

Financial Statement Audit and Performance Audit arms

in the AFP

have a standing invitation to observe and to contribute as

 communicating and consulting about risk

they see fit at all meetings of the Audit Committee.

management

The Audit Committee operates under a Charter approved

 adopting the most effective risk treatment strategies

by the Commissioner, and is empowered to approve the

in planning, guidance and procedures

strategic audit plan and the annual internal audit program

 monitoring and reviewing risk management

of the AFP. Furthermore, the Audit Committee reviews

processes as part of usual management reporting

all completed internal audit reports in the first instance.

and review processes.

Further information on AFP internal audit arrangements

Our organisation maintains a risk register of identifiable

can be found in the AFP Annual Report.

risks. The register itemises the risks impacting on our

#2CC Drive Show listener Joan, finds missing Belconnen man & alerts @ACTPol_

Traffic after hearing the announcement on the show #Canberra

Disappointing that @CPOACT isn’t doing anything about motorbikes riding in the emergency lone Parkes Way city bound

@CPOACT @ACTPol_Traffic great to see the police ute at St.Thomas in charnwood keeping an eye out for speeding cars, well done

@CPOACT, why would a paddy wagon need emergency lights to pull out from Woden Police Station, do a u-turn at lights, go straight

106 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

SECTION C.2 —

SECTION C.3 —

FRAUD PREVENTION PUBLIC INTEREST

DISCLOSURE

As the community policing arm of the AFP, ACT Policing

operates within the AFP Fraud Control and Anti-

Corruption Plan 2009–2011. The plan addresses the

As a Commonwealth agency, the Public Interest

fraud and corruption risks for the AFP and directs the

Disclosure Act 1994 does not apply to ACT Policing.

continual review process of all identified risks, and risk

Our public interest disclosure obligations are managed in

assessments to identify new and emerging risks.

accordance with the provisions of the Australian Federal

Police Act 1979 in addition to other Commonwealth

The plan provides the framework for the amelioration

legislation. Procedures maintained by the AFP to receive

of fraud and corruption risk in our organisation and

and handle disclosures however contain substantial

is consistent with the requirements of the Financial

linkages to s. 4(2) of the Public Interest Disclosure

Management Accountability Act 1997 and the

Act 1994.

Commonwealth Fraud Control Guidelines.

The professional standards that apply to all AFP

The effectiveness of fraud and corruption control in

C

appointees, within Australia, its territories and overseas,

ACT Policing is continually monitored through

are determined through the following legislation and

environmental scanning and complaint/compliance

governing documents:

analysis, with emphasis on the identification of emerging

organisational fraud and/or corruption trends.

 Australian Federal Police Act 1979

 Australian Federal Police Regulations 1979

The AFP Fraud Control and Anti-Corruption Plan

compliance reviews are conducted on an ongoing basis

 Commissioner’s Orders

with the results reported to the Audit Committee every

 Commissioner’s Financial Instructions

six months. As of July 2011 a similar report, providing

 AFP Core Values

detailed information and trends against seven complaint

 AFP Code of Conduct

categories will be provided to the ACT Government as part

of the annual Purchase Agreement (see Appendix 2).

 Commander’s Orders

 National Guidelines

Externally, AFP fraud statistics are reported to the

Commonwealth Attorney-General’s Department annually.

 Practical Guidelines

 Australian Federal Police policies.

Fraud and corruption awareness training is delivered to all

new employees and recruits as part of our new employee

While AFP Professional Standards — a dedicated

orientation and recruit training programs. Fraud and

portfolio of the AFP — is the primary mechanism for

corruption control and awareness is further promulgated

maintaining integrity and professional standards in the

throughout our organisation through education and

AFP, allegations of improper or corrupt conduct by our

leadership programs, performance management

members may, depending on the severity of the alleged

strategies and professional standards training.

conduct, be investigated by AFP Professional Standards,

the Commonwealth Ombudsman or the Australian

There were no allegations of fraud recorded against our

Commission for Law Enforcement Integrity (ACLEI).

members during the reporting period.

How a particular conduct issue is dealt with depends on

the category to which the issue belongs. Sections 40RK

and 40RP of the Australian Federal Police Act 1979 deal

with the categorisation of such issues, as described in

Table C.3.1.

ACT Policing Annual Report 2010–2011 107

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Table C.3.1 — Categories of misconduct

Category (conduct)

Description

Category 1

Category 1 conduct is inappropriate conduct that:

i. relates to minor management matters or customer service matters ii. reveals a need for improvement in the performance of the AFP appointee concerned iii. conduct of that kind does not warrant being treated as category 2 or 3 conduct.

Category 2

Category 2 conduct is:

i. minor misconduct by an AFP appointee

ii. inappropriate conduct that reveals unsatisfactory behaviour by an AFP appointee iii. would otherwise be category 1 conduct

iv. warrants, because of its repeated nature, being treated as category 2 conduct v. conduct of that kind does not warrant being treated as category 3 conduct.

Category 3

Category 3 conduct is:

i. serious misconduct by an AFP appointee

ii. conduct that raises the question of whether termination action should be taken in relation to an AFP appointee

iii. conduct that involves a breach of the criminal law, or serious neglect of duty, by an AFP

appointee

iv. conduct of that kind that does not raise a corruption issue.

Category 4 — corruption A corruption issue is an issue whether a person who is, or has been, a staff member of a law enforcement agency:

i. has, or may have, engaged in corrupt conduct

ii. is, or may be, engaging in corrupt conduct

iii. wil , or may at any time in the future, engage in corrupt conduct.

AFP conduct issues that belong to categories 1 and 2 are

 An AFP appointee must, at all times, comply with all

dealt with managerially and may be addressed by training

applicable Australian laws.

and development action.

 An AFP appointee must comply with any lawful

AFP conduct issues that belong to Category 3 or are

direction given by a person who has the authority to

corruption issues (Category 4) are dealt with through

give such direction.

more formal investigations and may be addressed by

 An AFP appointee must disclose, and at all times take

remedial action including termination of employment.

reasonable steps to avoid, any conflict of interest (real

The investigation may also give rise to a prosecution for

or apparent) in connection with their AFP duties or

an offence.

employment.

More information can be found in Section C.5 — Internal

 An AFP appointee must not make improper use of

Accountability, and in the AFP’s Annual Report.

information obtained directly or indirectly as a result of

AFP duties or employment; or duties, status, power or

authority as an AFP appointee; in order to gain, or seek

AFP CODE OF CONDUCT

to gain, a benefit or advantage for the appointee or for

any other person, or for any other improper purpose.

Fundamental to compliance with the professional

standards of the AFP is a requirement to adhere to the AFP

 An AFP appointee must use and manage

Code of Conduct. The AFP Code of Conduct requires that:

Commonwealth resources in a proper manner.

 An AFP appointee must at all times behave in a way

 An AFP appointee must act with due care and

diligence in the course of AFP duties.

that upholds the good order and discipline of the AFP.

 An AFP appointee must at all times behave in a way

 An AFP appointee must act with honesty and propriety

in the course of AFP duties.

that upholds the AFP core values, and the integrity and

good reputation of the AFP

 An AFP appointee must act with fairness,

reasonableness, courtesy and respect, and without

 While deployed overseas, an AFP appointee must

discrimination or harassment, in the course of

at all times behave in a way that upholds the good

AFP duties.

reputation of Australia.

108 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

PROFESSIONAL

REPORTING OF ACT

STANDARDS

POLICING COMPLAINT

INVESTIGATIONS

MATTERS

The Professional Reporting and Standards Investigations

As of July 2011 ACT Policing will provide detailed

(PRS) team is primarily based at AFP headquarters

quarterly reports to the ACT Government covering the

in Canberra and provide investigative services to

following complaint matters:

ACT Policing.

 Complaints submitted by category

Within the professional standards tiered model,

 Complaint trends

PRS investigate Category 3 conduct matters and, in

 Complaints submitted by source

consultation with other agencies, may investigate some

 Status of complaints

corruption matters in support of the ACLEI. Appointees

outside of the PRS may also be called upon to conduct

 Finalised conduct issues by category

investigations on behalf of PRS.

 Conduct issue trends.

While the Commissioner of the AFP and the

More information can be found at Section C5 — Internal

Commonwealth Ombudsman may determine what

Accountability.

C

comprises a Category 3 matter, such matters are limited

to conduct that does not raise a corruption issue. Potential

outcomes that may be applied to an AFP appointee

for an established Category 3 matter include training

and development and remedial action as described in

Category 2; termination action and/or criminal charge.

An investigator of a Category 3 or corruption matter, in

addition to normal police powers of investigation, may

for the purposes of the investigation use certain powers

bestowed on such investigators by Part V of the Australian

Federal Police Act 1979. These powers include directing

appointees to give information, produce documents or

answer questions, as well as being able to enter premises

occupied by the AFP to inspect certain material.

THE COMMONWEALTH LAW

ENFORCEMENT OMBUDSMAN

While PRS is responsible for resolving complaints about

the actions of AFP members, the Commonwealth

Ombudsman has a role in providing independent

oversight of such matters.

If a complainant remains dissatisfied after making a

complaint to the AFP, that person can make a complaint/

appeal to the Commonwealth Ombudsman under the

Ombudsman Act 1976.

The person can complain about the conduct or actions of

individual AFP members; or the policies or procedures of

the AFP as an organisation.

Newly appointed Constable of Police during this reporting period.

ACT Policing Annual Report 2010–2011 109

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SECTION C.4 —

INFORMATION

FREEDOM OF

PUBLICATION SCHEME

INFORMATION

On Monday 1 November 2010 the legislative

amendments to the Freedom of Information Act

came into effect under the Freedom of Information

As a Commonwealth agency, we operate under the

Amendment (Reform) Act 2010. The reforms place a

Freedom of Information Act 1982 and requests for

responsibility upon all Commonwealth agencies to adopt

information under the Act are managed by the AFP’s

and maintain an Information Publication Scheme (IPS)

Freedom of Information team.

from 1 May 2011. The scheme places an obligation

As an agency within the terms of the Act, the AFP

upon agencies to proactively publish certain categories

is subject to requests for access to documents in its

of information to the public. Details of the information

possession. An applicant may request access to, or a

categories are outlined in ss.8(2) of the Act.

copy of, any document held by the AFP. Requests can

The key additional information legally required to be

include administrative and policy documents or any

published under the IPS includes non-exempt information

other documentary information including emails, diaries,

routinely given out in freedom of information access

notebooks or field books related to an investigation or

requests and agency operational information. The

activity of the AFP.

rationale behind the adoption of this scheme is to allow

The AFP Information Access team falls within the

the Act to evolve into a legislative framework for granting

Government Relations portfolio of the AFP and is

access to information through agency driven publication

responsible for managing and coordinating requests

as opposed to an approach that is merely reactive to

under the Act.

requests for documents.

The Information Access team is also responsible for:

A new standardised ‘public interest’ test has been

introduced to provide a uniform method to determine

 assisting applicants making a valid request for AFP

whether documents or information held by a government

documents and information under the Act

agency should be released or not. The reforms recognise

 notifying AFP business areas of requests for

there will always be information that should not be

documents and information from their area and

disclosed such as information contrary to public interest or

assisting with identification of materials falling within

documents containing operationally sensitive information.

the scope of the request

These remain properly exempt under the Act.

 liaising with line areas to identify whether the release

The AFP has already published a large proportion of

of certain information or documents is likely to

information that must be disclosed under the IPS on its

cause harm

external website afp.gov.au. Additional documents falling

 making decisions in accordance with the Act.

within the IPS requirement will be progressively made

AFP appointees are required to search for all documents

available through this portal.

falling within the scope of a request and provide advice to

Our commitment to implement the IPS is reflected in our

the Information Access team about whether the release of

publication scheme plan which can be found at

the document is likely to either:

police.act.gov.au.

1. cause real harm from an operational or policy

perspective, and/or

2. attract media attention or have political implications.

The Freedom of Information Act 1982 contains strict

timelines for requests to be finalised and the AFP is

committed to meeting these legislative requirements as

an integral part of its business.

Information regarding freedom of information requests

received by the AFP during the 2010–11 reporting

period can be found in the AFP’s Annual Report.

110 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

SECTION C.5

policing services which include Criminal Investigations,

ACT Policing Operations, ACT Policing Intelligence,

— INTERNAL

Judicial Operations and Crime Prevention.

ACCOUNTABILITY

 Ms Judith Kendrick, Director Corporate Services — the

management of the portfolios that deliver enabling

services to support frontline policing services to the

The ACT Policing Executive comprises the Chief Police

ACT community which include Policy, Performance

Officer for the ACT (Assistant Commissioner Roman

and Planning; Finance and Logistics; Human

Quaedvlieg), Deputy Chief Police Officer — Crime

Resources; and Media and Marketing.

(Commander David McLean), Deputy Chief Police Officer

A number of committees exist to ensure a professional

— Response (Commander Bruce Hill) and the Director

approach to internal accountability. These committees

Corporate Services (Ms Judith Kendrick).

address governance, performance, conduct of members

The Chief Police Officer is subject to the authority of the

and importantly for a quality police service, integrity.

Commissioner of the AFP and is responsible to the ACT

See Figure C.5.2 for ACT Policing’s organisational

Minister for Police and Emergency Services for the delivery

structure.

of policing services against identified outputs and key

C

performance indicators (KPIs) detailed in the annual Purchase

Agreement (see Appendix 2). The Chief Police Officer is

SENIOR MANAGEMENT

responsible for the management and control of operational

COMMITTEES

decisions, financials, personnel and resources deployed

for the purposes of the Policing Arrangement between the

There are eight primary senior management committees.

Commonwealth and ACT Governments (see Appendix 1).

The Executive Committee is at the peak of the structure

Throughout the reporting period, members of the

and includes the additional committees of Governance

executive have fulfilled the following duties:

and Performance.

 Commander Bruce Hill, Deputy Chief Police Officer

During this reporting period, we introduced a

— Response: the management of General Duties,

Business Committee to oversee and provide the

Traffic Operations, Specialist Response and Security,

Executive Committee with information relating to our

Counter-Terrorism and Emergency Management and

general business such as security awareness and

the Exhibit Management Centre (incorporating the

risk management. This committee further monitors

ACT Firearms Registry).

the introduction and, where relevant, subsequent

 Commander David McLean, Deputy Chief Police

implementation of new initiatives such as the Mental

Officer — Crime: the management of specialised

Health Community Policing Initiative.

RT @CPOACT: Crowds well behaved at Groovin’ the Moo on sun – only 11 juveniles and 5 adults arrested fro intoxication. @UniCanberra #yam

@ACTPol_Traffic Really appreciate this Twitter feed. Keep up the good work.

@ACTPol_Traffic I hope for your sakes it is too. Thanks for doing the tough job you do.

Our roads are safer for it. #touchwoodIdont!

@ACTPol_Traffic thanks for all the updates. The only reason I use Twitter! You enjoy the day too - hopefully a quiet one :)

@ACTPol_Traffic @CPOACT just dropped the kids off at st Thomas in belco and there is gd van pulling people over for speeding - well done

ACT Policing Annual Report 2010–2011 111

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Table C.5.1 — Senior Management Committees

Committee

Role

Membership

Executive

• reviews and guide ACT Policing’s strategic direction, including oversight Chief Police Officer,

Committee

of the Five Year Strategic Plan, Fraud Control Plan, Risk Management Deputy Chief Police

Plan and external governance and performance agreements, such as the Officers, Director Purchase Agreement and the Policing Arrangement

Corporate Services.

• provides overall vision and guidance for current and future operations Co-opted:

• assists the Chief Police Officer in meeting obligations by managing high-Coordinator — Media and

level operational and corporate strategies

Marketing

• determines internal resource allocation and coordination of the Executive Coordinator — Finance in the leadership of ACT Policing

and Logistics

• reviews political and media landscape

Coordinator — Human

• regularly reviews the financial performance of ACT Policing and

Resources

workforce planning.

Business

• ensures that the appropriate security awareness, in line with AFP

Deputy Chief Police

Committee

requirements, is embedded within ACT Policing

Officers, Director

• ensures that risk management principles are understood and used

Corporate Services.

within ACT Policing

Executive Steering

• monitors the introduction of all new initiatives

Committee representative.

• oversees audit reports relating to ACT Policing

Operations Committee

Representative.

• reviews financial compliance and quarterly reports

• reports outcomes to the Executive Committee.

Executive

• develops and implements strategies and business processes to support All Superintendents and

Steering

the delivery of quality policing services to the ACT

Coordinators.

Committee

• provides strategic and operational advice to the Executive Committee Deputy Chief Police

and develop strategies for our organisation to deliver on business Officers or Director

requirements

Corporate Services.

• oversights the Operations Committee and provides direction in regard to activities that complement the strategic direction of our organisation.

Operations

• prepares submissions on critical issues to be addressed by our

All Police Station Officers-

Committee

organisation

in-charge.

• examines emerging crime trends

Functional Operations

• develops operational strategies and prioritises resources to address Managers.

specific crime issues

• prioritises applications for participation in training programs across our organisation

• receives and monitors status reports about regional operations

• monitors progress against the Purchase Agreement at a tactical level

• seeks support from other agencies about prevention, detection and investigation of specific targets, groups or operations

• addresses issues from the Executive Steering Committee.

Complaint

• manages complaints involving members

Officers-in-Charge of

Management

• determines category for complaint (see Table C.5.2)

police stations.

Team

• assigns investigators and manages timeliness of the investigations Operations Managers for

key functions.

• determines findings, apply outcomes and finalise matters

• subjects to quality assurance reviews by AFP Professional Standards.

Occupational

• assesses identified risks within work areas and the organisation as a OH&S Manager,

Health

whole; those which cannot be resolved at a local level

Australian Federal Police

and Safety

• facilitates regular health and safety inspections within each designated Association (AFPA)

Committee

work group

representative, Executive

representative.

• oversights compliance with the Occupational Health and Safety Act 1991 in each designated work group.

112 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Committee

Role

Membership

Learning and

• ensures a consultative and coordinated approach to the learning and Senior Executive member

Development

development needs of the organisation

(reporting directly to Chief

Committee

• monitors that training is conducted and programmed within budget Police Officer)

• identifies training gaps and develops training programs.

Committee members

Workforce

• ensures a coordinated and consultative approach to management of ACT Coordinator HR

Management

Policing human resources.

(Chair), Deputy Chief

Committee

Police Officers, all

Superintendents and

Coordinators, ACT

Policing’s Workforce

Planner.

C

Deputy Chief Police Officer Bruce Hill inspects officers at the graduation of a training course.

ACT Policing Annual Report 2010–2011 113

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

COMPLAINT

conduct or practices of an AFP employee under

MANAGEMENT TEAM

s. 40TF of the Australian Federal Police Act 1979.

Some examples of where this may occur include:

The professional standards of the AFP are expressed in

 investigation or further investigation of the issue is not

Commissioner’s Order 2 and are underpinned by the AFP

warranted under the circumstances

core values and our Code of Conduct.

 the person giving the information has exercised a

Our professional standards tiered model defines complaint

right to have the conduct, or the practice or procedure,

issues in relation to the seriousness of the breach of

reviewed by a court or tribunal constituted by law

professional standards and matters are allocated to one

and there is no special reason to take further action

of four categories. Figure C.5.1 illustrates how complaint

in relation to the conduct, practice or procedure

categories are defined.

 the giving of information is frivolous or vexatious

The types of conduct issues that fall within each of these

 the information is trivial

categories has been determined through consultation

 the person giving the information did not give the

between the AFP Commissioner and the Commonwealth

information in good faith

Ombudsman, however the category can be changed as

 the person giving the information does not have

more information about a conduct issue emerges. See

a sufficient interest in the issue.

Table C.5.2 for a description of complaint categories.

If the complainant does not agree with the decision,

The AFP Commissioner may determine that no further

an appeal can be lodged with the Commonwealth

action be taken in regards to a complaint about the

Ombudsman.

Figure C.5.1 — Professional Standards Tiered Model

Complaint

Matter

received

finalised

Category

4

Category 3

ACLEI

Assessment

Category 2

PRS

made by

Professional

Managed by

Standards

Category 1

Office

or functional

area

114 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Table C.5.2 — Complaint categories

Category 1

Category 1 conduct is inappropriate conduct that:

Category 1 includes matters

i. relates to minor management matters or customer that were incorrectly recorded service matters

as complaints.

ii. reveals a need for improvement in the

performance of the AFP appointee concerned

iii. conduct of that kind does not warrant being

treated as Category 2 or 3.

Category 2

Category 2 conduct is:

Potential outcomes for an

i. minor misconduct by an AFP appointee

established Category 2 conduct

issue involve remedial action

ii. inappropriate conduct that reveals unsatisfactory

which can include counselling,

behaviour by an AFP appointee

formal warning and recording of

iii. would otherwise be Category 1 conduct

an adverse finding.

iv. warrants, because of its repeated nature, being

treated as Category 2 conduct

C

v. conduct of that kind does not warrant being

treated as Category 3 conduct.

Category 3

Category 3 conduct is:

AFP Professional Standards

i. serious misconduct by an AFP appointee

investigate Category 3 complaints.

ii. conduct that raises the question of whether

termination action should be taken in relation to

an AFP appointee

iii. conduct that involves a breach of the criminal law,

or serious neglect of duty, by an AFP appointee

iv. conduct of that kind that does not raise a

corruption issue.

Category 4 —

A corruption issue is an issue whether a person

Australian Commission for Law

corruption

who is, or has been, a staff member of a law

Enforcement Integrity investigate

enforcement agency:

Category 4 complaints

i. has, or may have, engaged in corrupt conduct

ii. is, or may be, engaging in corrupt conduct

iii. will, or may at any time in the future, engage in

corrupt conduct.

ACT Policing Annual Report 2010–2011 115

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SUBMITTED COMPLAINTS

 Mandatory Certain Incident Testing — a test for

prohibited drugs, pharmaceutical products or alcohol

The number of complaints decreased during this

whereby candidates are tested as a result of the

reporting period when compared with 2009–10 where

occurrence of specific incidents identified under s.

354 complaints were submitted containing 735 issues.

40N of the Act.

There were 275 complaints reported during 2010–11,

with 20 per cent either self reported or reported by an

 Mandatory Applicant Testing — a test for prohibited

drugs, pharmaceuticals or alcohol conducted shortly

AFP appointee.

before, as part of the selection process or immediately

Of the issues relating to the complaints — 513 — there

after, starting employment with the AFP as a condition

were 63 established complaints out of the 286 finalised,

of employment.

where appropriate action was taken.

Table C.5.3 — Submitted complaints 2010–11

CONFIDANT NETWORK

2010–11

Issues*

The Confidant Network is a group of AFP appointees

Category 1

97

216

who provide information, options and support to other

Category 2

98

161

appointees when dealing with inappropriate or unethical

behaviour in the work environment.

Category 3

75

132

Category 4

5

4

There are more than 200 Confidants located throughout

Australia and overseas who assist members in a

TOTAL

275

513

confidential environment. Confidants are employed in

Source: AFP Professional Standards Outcome 2 Annual

most areas within the AFP, including 10 active Confidants

Complaint Report 2010–11

within ACT Policing.

*Within each submitted complaint there may be one or more

complaints made, involving more than one member.

The Coordinator Confidant Network is directly

accountable to the Manager Human Resource Strategies

DRUG TESTING

within the AFP. The Coordinator Confidant Network

oversees the Confidant Network Coordination Team,

The AFP drug testing program relies on detecting the

which in turn supports the Confidants.

presence of prohibited drugs, specifically narcotic

The Coordinator of the Confidant Network is also a

substances within the meaning of the Customs Act 1901,

member of the AFP Organisational Health Committee

s. 4 and other drugs declared to be prohibited by the

which provides AFP Executive, comprising the Chief

Commissioner (under authority of s. 4 and 4A of the Act).

Police Officer, with qualitative and quantitative data to

The AFP recognises the serious effects that drug and

develop an integrated workplace health model.

alcohol abuse can have on modern society and the

The Confidant Network has been integral in the

importance of law enforcement employees being

development of Respectful Workplace Training in

committed to the highest standards of personal integrity

partnership with other areas of HR. The Respectful

and professionalism. Testing of AFP members for prohibited

Workplace Training information session has been

drugs, pharmaceutical products and alcohol is authorised

delivered to a number of workplaces in the AFP and

under Division 8 of the Act, underpinned by Division 2.4B

to the majority of ACT Policing staff; at leadership

of the Australian Federal Police Regulations 1979.

development programs; and AFP induction and

The key components of our drug testing strategy are:

recruit training, with the aim to deliver the strategy

to all AFP appointees.

 Mandatory Targeted Testing — a test for prohibited

drugs, pharmaceutical products or alcohol whereby

During the reporting period, the Confidant Network

candidates are identified through a random

received 198 referrals. Of these, 15 were attributed to

selection process.

ACT Policing.

 Mandatory Investigation Testing — a test for

In addition to the above, the Confidant Network had 69

prohibited drugs, pharmaceutical products or alcohol

recorded approaches for information. These approaches

whereby candidates are tested as part of professional

related to requests for Confidants, specific information

standards investigations or inquiries.

regarding conditions of employment or similar enquiries.

116 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

CORPORATE AND

Our performance reporting, monitoring and review

OPERATIONAL PLANS

is achieved predominantly through our Operations

Committee, Executive Steering Committee and Business

AND ASSOCIATED

Committee, the latter of which was launched during

PERFORMANCE

this reporting period. Our governance framework was

REPORTING, MONITORING

reviewed during this reporting period and assessed

for its effectiveness, particularly in terms of monitoring

AND REVIEW

performance. The review resulted in the creation of the

Business Committee, and the redevelopment of the

Our strategic plan — ACT Policing Strategic Plan 2008–

Executive Steering Committee to include performance

2011 — defines our objectives and how they will be

reporting on a monthly basis, and more detailed reporting

achieved over the four years of the plan. This plan forms

on performance and trends on a quarterly basis. The

the basis for the development of our future strategies, set

Chief Police Officer attends the quarterly performance

to be reviewed in the coming year.

extraordinary Executive Steering Committee and this

Our strategic plan is support by individual key output

information, along with crime statistics and trend analysis, is

business plans for Traffic Law Enforcement and Road

provided to the Minister for Police and Emergency Services

Safety; Crime and Safety Management; Prosecution and

as part of our commitment to the Policing Arrangement

C

Judicial Support; and Crime Prevention. Attached to

and Purchase Agreement (see Appendices 1 and 2).

these business plans are action plans for each and every

As an Assistant Commissioner of the AFP, the Chief

function of ACT Policing, including corporate services.

Police Officer is also responsible for reporting to the

Operational plans (also referred to as tactical plans) are

Commissioner of the AFP, in addition to the Minister for

also developed for specific policing operations, intelligence

Police and Emergency Services, for achieving operational

purposes and targeted exercises such as Operation Unite.

outcomes and determining policing priorities, resource

They are developed on an as needs basis.

allocation and delivering on set KPIs.

More information on our planning framework can be

The quarterly report to the Minister for Police and

found at Section A.2 — Overview.

Emergency Services details progress against our 34 KPIs,

comparative analysis and crime trends, and emerging

issues to be considered.

6 JANUARY 2011

Dear Roman,

I am writing to offer my commendation to you regarding Senior Constable Tamara Bell of Tuggeranong Patrol.

Senior Constable Bell assisted an elderly lady, Mrs XXX, of XXX with regard to persisting neighbour harassment.

Senior Constable Bell advised Mrs XXX to seek a personal protection order against the neighbours. Mrs XXX did not know the names of the neighbours and was unfortunately frustrated in her attempts to find out this information.

Senior Constable Bell undertook the steps of deploying the authority under s18(2) of the Domestic Violence & Protection Orders Act 2008 to apply for the order. In doing so she avoided further distress to Mrs XXX and, hopefully, forestalled possible retaliation from the neighbours. This is not a procedure that is commonly used but was necessary and extremely helpful.

The level of service provided to Mrs XXX by Senior Constable Bell was exemplary and of a high order. She is to be congratulated.

Yours sincerely,

Robyn Holder — Victims of Crime Coordinator

ACT Policing Annual Report 2010–2011 117

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Figure C.5.2 — ACT Policing organisational structure

Chief Police Officer for the ACT

Assistant Commissioner Roman Quaedvlieg

Deputy Chief Police Officer — Crime

Deputy Chief Police Officer — Response

Commander David McLean

Commander Bruce Hill

ACT Policing

ACT Policing

Traffic Operations

Counter-Terrorism

Intelligence

Operations

Specialist Response

and Emergency

Superintendent

Superintendent

and Security

Management

Corey Heldon

Brett Kidner

Superintendent

Superintendent

Mark Colbran

Michael Chew

Crime Prevention

Judicial Operations

Superintendent

Superintendent

Exhibit Management

Kylie Flower

Paul Shakeshaft

Centre

Officer-in-Charge

Sergeant

Darryl Neit

Criminal Investigations

Detective

Superintendent

Brett McCann

North District

South District

Superintendent

Superintendent

Mick Calatzis

Lesa Gale

Director Corporate Services

Ms Judith Kendrick

Gungahlin Police

Woden Police Station

Station

Officer-in-Charge

Officer-in-Charge

Sergeant

Policy, Performance

Sergeant

Media and Marketing

Steve Hogarth

and Planning

Peter Davis

Superintendent

Coordinator

Mark Antill

Marina Simoncini

Belconnen Police

Tuggeranong Police

Station

Station

Finance and Logistics

Human Resources

Officer-in-Charge

Officer-in-Charge

Coordinator

Coordinator

Sergeant

Sergeant

Lachlan Funnell

James Levay

Matt Corbitt

Rod Anderson

City Police Station

Officer-in-Charge

Sergeant

Andrew Bailey

118 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

SECTION C.6 — HR

RECRUITMENT

PERFORMANCE

ACT Policing has a sworn recruitment process that is

managed in conjunction with the AFP. The process

involves a well established and rigorous program of testing

ACT Policing has a dedicated HR function that provides

and selection, based on academic, physical and emotional

support to the frontline and unsworn members on a daily

aptitude, determination and resilience. The candidates

basis. The team manages workforce planning, rostering of

are carefully monitored throughout the process and only

staff, OH&S and general HR enquiries.

those who have consistently attained a high standard and

pass these gateways reach the final selection stage.

DELIVERING FOR THE

During this reporting period, ACT Policing undertook

FUTURE

a new approach to recruitment, calling specifically for

community policing officers. This was support by the

You’d make a great cop recruitment campaign, providing

WORKFORCE PLANNING

an opportunity to attract a diverse range of people from

ACT Policing HR maintains and develops a workforce

Canberra and the surrounding region.

profile through a workforce planning model that is

At the conclusion of the campaign, 1355 applications

C

aligned to the business delivery targets and our key

were received. Twenty-five per cent were women. More

performance indicators (KPIs). The team monitor and

than 70 per cent were aged 30 years or under and

maintain workforce numbers through unsworn and sworn

76 per cent of applicants were from the ACT and NSW.

recruitment, and the rotation and transfer of staff through

Of those who applied, 20 per cent indicated that they

AFP National to ensure skills development opportunities.

were from a cultural group other than Oceania.

Workforce planning is a dynamic process that needs

Our HR section directly recruits unsworn staff to deliver

to be flexible enough to respond to the sometimes

corporate services in support of operational teams and to

unpredictable pressures placed on operational teams.

provide high level reporting to the ACT Policing Executive.

The model used by our team allows for an effective day-to-

The range of services provided by unsworn staff

day delivery of services, but also is capable of responding

includes media and marketing, financial management,

to the unpredictable demands of a critical event where

procurement and logistics.

deployment of additional resources is essential.

A Career Introduction Program has been delivered for

The workforce planning team provide regular, detailed

several years now, to regional secondary schools to

reports to the ACT Policing Executive, which supports

promote career paths available within our organisation

their strategic planning and enables them to:

and the wider AFP. During the reporting period programs

 maintain an accurate picture of current workforce

were delivered in September and November 2010,

numbers, experience levels and skills

and April and June 2011. Students from colleges,

 analyse future workforce needs in terms of the number

secondary and high schools across Canberra attended

of personnel required and both the essential and

a two-day course which included presentations by ACT

desirable skill sets required

Policing officers from Criminal Investigations, Specialist

Response and Security (SRS), (Water Operations, Bomb

 identify any skill gaps that may exist and develop

Response and Canine teams), Traffic Operations and ACT

strategies to address those gaps

Policing Operations.

 identify trends and monitor attrition and develop

strategies to mitigate impacts.

The students involved in the Career Introduction Program

visited the International Deployment Group village at Majura

In February 2011, 25 ACT Policing officers were

and the Water Police facility at Yarralumla, as well as Woden

deployed as part of Operation Bede to assist in the

Police Station where they received course completion

New Zealand earthquake disaster, and 16 officers

certificates. Each course has attendance of around

worked with AFP counterparts in Christmas Island

35 students, who engage enthusiastically with the officers

in response to disturbances at the immigration

and unsworn staff that they meet during the program.

detention centre.

Also during this reporting period ACT Policing accepted

three graduates as part of the AFP Graduate Program.

These graduates rotate within the AFP and ACT Policing,

with the latter incorporating Media and Marketing;

ACT Policing Annual Report 2010–2011 119

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Finance and Logistics; Policy, Performance and Planning;

psychological, which can impact on our members

Judicial Operations; and Crime Prevention.

over the long-term. This is negated through programs

such as the Team Leaders Development Program and

More information about the You’d make a great cop

management assisted transfers, where members are

campaign can be found at Section A.3 — Highlights.

rotated to other areas of ACT Policing.

STRENGTHENING

ACT Policing’s HR portfolio also encourages and

maintains employee resilience through the provision of

ORGANISATIONAL

relevant and specialist training, management of day-

RESILIENCE

to-day rostering of sworn personnel and the payment

of appropriate allowances and entitlements under

ACT Policing’s HR portfolio, through a variety of services,

the auspices of the AFP’s Certified Agreement. This is

supports and develops the adaptability and resilience of

particularly important for members who are required to

our members.

work overtime to ensure the safety of the community

throughout the day and night. The completion of

An organisation strengthens its resilience by focusing

performance delivery assessments provides regular

on a solid, dependable structure, providing safety and

monitoring of performance identifies training and

confidence in the midst of change and managing any

development needs and encourages members to attain

emotional consequences of continuous change. The

their goals, while ensuring they are supported by OH&S

ability of an organisation to learn, develop and grow

measures, fatigue and counselling if required.

determines its success in achieving its targets.

Employee resilience is further strengthened through the

Continually strengthening organisation resilience,

continual improvement of flexible working arrangements,

particularly the development and support of our people,

and communication programs designed to engage

is critical in delivering policing services on the frontline.

personnel who are on extended absences.

The frontline presents many challenges, physical and

Members from diverse functions profiled as part of ACT Policing’s recruitment campaign.

120 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

OCCUPATIONAL HEALTH

hours are fed to ensure they do not get fatigued or faint.

AND SAFETY

This is done through what is called the ‘Welfare Van’

which contains coffee, water, noodles, and snacks.

The OH&S team within HR is responsible for the

management of workplace injuries, rehabilitation and

The combined years of experience accrued by the

graduated return to work arrangements for employees

Welfare Officers and Chaplain enables them to provide

who have been injured in the course of duty. They also

the appropriate support and to deliver a sense of

provide advice on OH&S policy, practical interventions

comfort and solidarity to the officers involved in major or

in the workplace and risk management issues to our

traumatic incidents.

Executive, management and staff.

VOLUNTEERS IN POLICING

A member of HR provides secretariat services to the

quarterly ACT Policing OH&S committee meetings. These

The Volunteers in Policing (VIP) program is a unique

meetings consider all aspects of occupation health and

opportunity for members of our community to use their

safety, relating to both operational and non-operational

skills, experience and knowledge to make a positive

issues, such as replacement of office chairs, training

contribution to their community by supporting the work

for fire wardens, selection of appropriate uniform and

of the ACT Policing.

equipment and OH&S specific training courses. The HR

The VIP program provides a positive focus to the public

C

team are regularly consulted by the committee to research

perception of police and fosters stronger links between

a wide range of issues.

the police and the community.

The continuing efforts of the team and committee

VIPs undertake a number of roles in support of our

combined, has seen a 12 per cent reduction in incidents

functions including:

during this reporting period.

 role playing for recruits, SRS, International Deployment

More recently the OH&S team has had a greater focus on

Group and Forensics

working with members who have experienced a ‘spitting

 assisting with administration and filing duties

incident’. During the reporting period, ACT Policing

 developing morning media clips and distribution

recorded 48 assaults against police and experienced

of papers

17 instances of spitting.

 front office support at police stations

Spitting is of concern as an OH&S issue, due to the

 ceremonial support

potential for illness to our members. Officers exposed to

medium-risk exposure are required to have initial blood

 bus driving

tests as well as blood tests three months post-incident.

 Justice of the Peace duties

These tests are to detect diseases such as various forms

 letterbox drops and poster distribution

of hepatitis and HIV. Aside from the physical distress

 key holder surveys

this causes, the emotional impact on officers awaiting

diagnosis is concerning.

 meet and greet roles

 assistance with consensual fingerprinting

WELFARE SERVICES

 catering and conference support

Welfare Services are an essential element in the support

 providing support to the Chequered Ribbon

of ACT Policing members. Our Welfare Officers and

Association

Chaplain are available 24 hours a day, seven days a week

 assisting police at community events.

for all members of ACT Policing including the Executive

As of 30 June 2011, the VIP program had 47 volunteers,

and management.

who contributed over 12 000 voluntary hours during

The Chaplain also provides for the spiritual welfare and

this reporting period. Twelve new volunteers were also

pastoral care of employees and their families.

introduced into the program during this reporting period

(in April 2011).

In the event of a major incident, the Welfare Officers and

Chaplain are deployed in support of the frontline and

The contribution made by the VIPs is highly valued.

provide counselling if and when required. During long

Their assistance enables our operational members to

periods of time, such as during an ongoing siege, the

concentrate their efforts on higher priority policing matters

Welfare Officers are also responsible for ensuring the

consistent with core policing business and our KPIs.

officers involved in managing such incidents over many

ACT Policing Annual Report 2010–2011 121

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SUSTAINING COMMUNITY Aside from HR aspects associated with sustaining CONFIDENCE

community confidence, this has been improved during

the reporting period through an increase in media and

It is essential for ACT Policing to maintain the community’s

marketing efforts, establishing an open communications

confidence that we can, and will, continue to deliver

platform and increased visibility of police patrols including

quality policing services to support a safer and more

Traffic Operations at peak periods.

secure ACT.

More information about confidence in police can be

We continue to strive for a workforce which reflects

found at Section A.9 — Statement of Performance.

the community in which we serve, evidenced during

the reporting period by our targeted sworn recruitment

WORKING

campaign. This campaign specifically targeted people

COLLABORATIVELY

from within the Canberra community (and surrounding

regions) from a range of backgrounds. The pre-existing

We achieve our outcome to create a safer and more

knowledge of people who had grown up in Canberra was

secure ACT in partnership with the community, and many

viewed as a significant strength when engaging with the

other stakeholders. To do this, we maintain close working

community and the level of understanding of local issues.

relationships with government and non-government

ACT Policing encourages employees to have an

counterparts across the areas of law enforcement, justice,

appropriate balance between their work and personal

community safety, housing, health and youth services.

lives and offer part-time, home-based or job-sharing

We maintain strong relationships with NSW Police

arrangements to meet the needs of individuals while

through the Monaro and Yass Local Area Commands.

still delivering an effective service. In addition, the

More than 350 of our officers have attended the NSW

opportunities for personal development and training are

Police Force Interstate Recognised Law Enforcement

available to all members — the community’s confidence

Officers Program and have been sworn in as Special

increases when they see the visible benefits from a well

Constables within NSW Police. Similarly, 106 NSW

trained, motivated and committed police service.

Police officers have been declared as ACT Policing

Special Members, an arrangement which enhances

the operational capability of NSW and ACT members

in response to cross-border operations.

More information about our partnerships can be found

at Section A.2 — Overview.

ENHANCING SKILLS AND

CAPABILITIES

TEAM LEADER DEVELOPMENT

An essential component in the ongoing delivery of quality

policing services is professional, experienced and capable

leadership, particularly at the Team Leader level, and on

the frontline, our Sergeants.

ACT employees have access to a broad range of

courses that are conducted by the AFP’s Learning and

Development portfolio and external training providers,

with additional skills enhancement through practical

application in a variety of workplace conditions.

Ongoing development is delivered through a formal

role rotation strategy — the Team Leaders Development

Program — that exposes leaders to a broader range of

policing disciplines. This strategy:

Members of our Volunteers in Policing program.

122 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

 contributes to the accumulation of broad workplace

SECTION C.7 —

leadership experience without compromising

organisational stability

STAFFING PROFILE

 adds depth to functions where we currently experience

key person dependencies

As at 30 June 2011, approximately 78 per cent of our

 provides opportunities for Team Leaders to broaden

workforce was sworn members. Of the 740 members,

their leadership and policing skills

2 per cent held the rank of Superintendent or higher.

 contributes to an enhanced level of AFP-ACT

During the reporting period, approximately 24.8 per cent

Policing capability.

of sworn members in our organisation were female.

The requirement for our members to deliver a wide range

This figure has increased slightly when compared

of policing services is well documented. The Australian

to the 2009–10 of 23.7 per cent. Of this number,

Federal Police Strategic Plan 2007-2011 requires

85.3 per cent are at the Constable level which is a slight

our members be capable, agile and adaptable. A key

increase from 84.2 per cent from the previous reporting

objective of the ACT Policing Strategic Plan 2008–2011

period. There are approximately 13.1 per cent women

is the creation of a workforce that delivers a professional

at the Sergeant level, which is a slight decrease from

policing service that contributes to AFP capabilities and

13.9 per cent in 2009–10.

C

embraces professional development opportunities.

A total of 62 per cent of our unsworn staff providing

services to our organisation are female. Female

LEARNING AND DEVELOPMENT

employees comprised approximately 33 per cent of

The AFP has a specific business unit within National HR —

the total employee number during this reporting period.

Learning and Development — dedicated to supporting the

A total of 136 new employees began their careers with

personal and professional development of all members of

our organisation during this reporting period. Of these,

ACT Policing.

99 were police recruits, and 37 were unsworn employees.

Members of ACT Policing submit Expressions of

Interest for courses identified through their Performance

Table C.7.1 — FTE and headcount

Development Agreements as beneficial to them.

Male

Female

Members are then prioritised by the Workforce

FTE by gender

658.8

332.3

Management Committee comprising HR, all ACT Policing

Superintendents and Coordinators. This ensures that all

Headcount by gender

635

311

members have an equal opportunity to participate in a

% of workforce

67

33

variety of training courses to develop skills in mandatory

and desirable areas.

ACT POLICING EMPLOYEES

Internal courses are also held to establish our ongoing

capability and specialist skills.

LENGTH OF SERVICE

2010–11

More information about our approach to enhancing skills

and capabilities within our workforce can be found at

Figure C.7.1 indicates the breakdown of average

Section C.8 — Learning and Development.

length of service of our employees. It can be seen that,

in this reporting period, the largest group of employees

(52 per cent) have been with ACT Policing for between

one and five years.

ACT Policing Annual Report 2010–2011 123

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Figure C.7.1 — Employees length of service 2010–11

60

50

taff

40

otal sf t 30

20

Percentage o

10

0

Less than 1 year

1–5 years

6–10 years

11–15 years

16–20 years

21–25 years 26 years and over

Note: These figures exclude personnel within Inoperative Pool Unpaid.

Table C.7.2 — Classifications

Rank

Headcount

Headcount

%

%

Total

Female

Male

Female

Male

(Sworn) Chief Police Officer

0

1

0

100

1

(Sworn) Deputy Chief Police Officer (SES)

0

2

0

100

2

(Unsworn) SES

1

0

100

0

1

(Sworn) Superintendent AFP Band 9

3

6

33

67

9

(Unsworn) Coordinator AFP Band 9

1

2

33

67

3

(Sworn) Sergeant AFP Band 6-8

24

118

17

83

142

(Unsworn) AFP Band 6-8

19

13

59

41

32

(Sworn) Constable AFP Band 2-5

157

429

27

73

586

(Unsworn) AFP Band 2-5

106

64

62

38

170

TOTAL

311

635

33

67

946

Table C.7.3 — Employment category by gender

Employment category

Female

Male

Female

Male

Total

headcount

headcount

%

%

Casual

0

0

0

0

0

Permanent full-time

263

619

30

70

828

Permanent part-time

36

2

95

5

38

Temporary full-time

12

14

46

54

26

Temporary part-time

0

0

0

0

0

TOTAL

311

635

33

67

946

124 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Table C.7.4 — Average length of service by age group/gender

18-24

25-29

30-34

35-39

40-44

45-49

50-54

55+

Total

Average length

F

M

F

M

F

M

F

M

F

M

F

M

F

M

F

M

of service

Less than 1

6

4 10

8

3

8

2

1

0

5

1

1

0

0

1

0

50

1–5

21 17 58 101 31 99 17 52 13 25 11 15

8

6

7

8

489

6–10

0

0

5

8 27 54 16 43

7 18

3

7

5

3

4

9

209

11–15

0

0

0

0

2

8 11 18

6

9

5

1

1

1

0

0

62

16–20

0

0

0

0

0

0

1

6

4

7

0

4

1

2

2

2

29

21-25

0

0

0

0

0

0

2

0

7 13

3 11

1

6

1

2

46

26+ yrs

0

0

0

0

0

0

0

0

0

0

6 23

2 21

0

9

61

TOTAL

27 21 73 117 63 169 49 120 37 77 29 62 18 39 15 30

946

Table C.7.5 — Total average length of service by gender

C

Gender

Average length of service (years)

Male

8.36

Female

6.55

TOTAL

7.76

ACT POLICING EMPLOYEES AGE PROFILES 2010–011

Figure C.7.2 indicates the average breakdown of male/female age profiles. In this reporting period many of our current staff are represented in the 30 to 34 age group.

Figure C.7.2 — Employees Age Profiles 2010–11

20

16

taff

12

otal sf t

8

Percentage o

4

0

18–24

25–29

30–34

35–39

40–44

45–49

50–54

55+

Employee age group

Female

Male

Note: These figures exclude personnel within Inoperative Pool Unpaid.

ACT Policing Annual Report 2010–2011 125

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Table C.7.6 — Age profile

Age Group

Female headcount

Male headcount

18-24

27

21

25-29

73

117

30-34

63

169

35-39

49

120

40-44

37

77

45-49

29

62

50-54

18

39

55 +

15

30

TOTAL

311

635

Table C.7.7 — Agency profile

Branch

Operational FTE

Non-operational FTE

Total

Executive

0

11.31

11.31

Operations

78.67

10.18

88.85

CT&EM

6.00

0.75

6.75

Crime Prevention

35.66

8.62

44.28

North District

184.15

5.94

190.09

South District

135.82

2.99

138.81

Criminal Investigations

115.19

2.86

118.05

Intelligence

57.14

1.52

58.66

Specialist Response and Security

51.37

2.66

54.03

Traffic Operations

41.55

1.85

43.40

Judicial Operations

51.31

5.98

57.29

Policy, Performance & Planning

2.64

12.16

14.80

Financial and Logistics

0.00

14.16

14.16

Human Resources

0.00

11.67

11.67

Media and Marketing

10.36

0.94

11.30

Exhibits Management Centre

7.70

15.21

22.91

ACT Inoperative Pool (Paid)

3.78

0.95

4.73

Add Enabling Services

19.50

80.50

100.00

TOTAL

800.84

190.25

991.09

Note: Includes enabling FTE (100) and excludes personnel working on Commonwealth matters and unpaid inoperative employees.

Numbers are not whole personnel as individuals are attributed on the basis of the percentage of time they spend on ACT Policing activities, recorded as at final pay for the financial year 2010–11. These figures are based on substantive ranks and do not include periods of higher duties.

126 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Table C.7.8 — Classification profile by gender/sworn

Rank

Sworn

Sworn Unsworn Unsworn

Female

Male

Total

female

male

female

male

%

%

Chief Police Officer

0.0

1.0

0.0

0.0

0

100

1.0

Commander/Director

0.0

1.9

1.0

0.3

30

70

3.2

Superintendent/

2.9

5.8

5.2

13.9

29

71

27.8

Coordinator AFP Band 9

Sergeant/AFP Band 6-8

21.7

122.8

26.9

25.0

25

75

196.4

Constable/AFP Bands 2-5

149.3

413.3

125.4

74.7

36

64

762.7

TOTAL

173.9

544.8

158.5

113.9

34

66

991.1

Note: Includes Enabling FTE (100) and excludes personnel working on Commonwealth matters and unpaid inoperative employees.

Numbers are not whole personnel as individuals are attributed on the basis of the percentage of time they spend on ACT Policing activities, recorded as at final pay for the financial year 2010–11. These figures are based on substantive ranks and do not include periods of higher duties.

Table C.7.9 — Equity and Workplace Diversity

C

A

B

C

Aboriginal

Culturally &

Employment of

Number of

Women

and/or Torres

Linguistically

people with a

employees who

Strait Islander

Diverse (CALD)

disability

identify in any

Employment

Employment

of the Equity

& Diversity

categories (A,

B, C)

Headcount

11

102

4

117

331

% of total staff

1.11

10.31

0.4

11.82

33

2 FEBRUARY

Dear Chief,

I am writing the thank you and your officers for your hard and successful work for the recent Australia Day celebrations on 25th and 26th January.

The service provided by your events people in the Counter Terrorism and Emergency Management team was brilliant.

Their advice in planning and professional implementation resulted in safer events. I particularly want to mention the good work of Sergeant Steve Cook and Sergeant Bill Evans.

Thank you for your support for the celebrations of Australia Day.

Yours sincerely,

Warren Pearson

CEO — National Australia Day Council

26 FEBRUARY 2011

From Christchurch: Thank you so much for sending your Police Officers to help us. I was at the airport in Christchurch picking up family when they arrived and my eyes filled with tears to see them! They are the most welcome people in the world and if I could feed and house every one of them I would with no hesitation. Thanks to you all!!!

{anonymous}

ACT Policing Annual Report 2010–2011 127

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SECTION C.8 — LEARNING AND

DEVELOPMENT

The delivery of ongoing training and development opportunities is considered an essential element to ACT Policing’s strategic objective in creating a safer and more secure ACT.

There is a wide variety of training necessary to enable our members to deliver policing and support services, and members are encouraged to progress their professional development. The range of courses available is extensive.

Table C.8.1 provides details of the courses and the number of participants during the reporting period.

All ACT Policing members have access to the on-line training packages — iAspire — on the AFP intranet, and can select from a wide range of topics, which are described in more detail at the end of this section.

TRAINING AND COURSES UNDERTAKEN

Table C.8.1 — ACT Policing training and courses undertaken 2010–11

Training/course

Description

Offered

Offered to Number of

to sworn

unsworn

participants

Y/N

Y/N

ACT Policing Operations

A six week mandatory course to develop the Y

Y

40

skills necessary to work in the first response

environment of ACT Policing Operations.

Advanced Traffic Crash

Two week program run by an external

Y

N

10

Investigations

provider aimed at developing members’

crash investigations skills.

Certificate IV in Training and

Certificate IV in Training and Assessment

Y

Y

16

Assessment

is a ten day course which delivers the skills

required to plan and prepare for delivering

training. Modules include adult learning,

presentation skills, identifying training needs,

group dynamics and evaluating learning.

Close Personal Protection

A six week course to provide members

Y

N

4

Training

with the knowledge and skills to perform

protection duties in the fields of VIP

Protection and Witness Protection.

Constable Development

A 13 day course aimed at consolidating and Y

N

20

Program

enhancing core policing knowledge and

skills to build on leadership skills through

practical scenarios, oral presentations and

examinations. This training also includes an

interviewing vulnerable witness component.

Disaster Victim Identification

ACT Policing maintain a DVI team

comprising part-time members, drawn from

all functional areas of ACT Policing. Each

member receives comprehensive training in

the five phases of the DVI process. Training

during the reporting period included:

• Urban Search and Rescue

Y

N

11

• Confined Space

Y

N

12

• DVI Refresher

Y

N

13

• Plassdata

Y

Y

8

This training is also delivered to members of

other policing jurisdictions both nationally

and internationally.

128 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Training/course

Description

Offered

Offered to Number of

to sworn

unsworn

participants

Y/N

Y/N

Family Violence Liaison Officer This training provides tools to support Y

Y

8

Training

members to be the contact point for victims

of family violence across the ACT.

First aid

It is mandatory for all operational police

Y

Y

218

officers to hold a current Senior First Aid

Certificate and to ensure that they complete

appropriate refresher training, as required to

retain their certification.

Gay and Lesbian Liaison

Three day workshop including information

Y

Y

6

Officer Training

sessions and modules to develop strategies

to support policing efforts for a safer

community.

Human Factors in Traffic Crash A one week program run by an external Y

N

10

Investigations

provider aimed at educating members on

human factors and reaction times associated

C

with collisions.

Human rights

A half-day workshop, developed in

Y

Y

This training

consultation with the ACT Human Rights

is part of

Commission.

the Recruit

The workshop ensures that our members

Course

are familiar with the ACT Human Rights

curriculum.

Act 2004, and the associated human rights

considerations when performing their duties

in the ACT.

Human Source Handling –

A four week course to give investigators an

Y

N

16

Basic

understanding of Human Source operations

and requirements of handling a Human

Source in accordance with the AFP National

Guideline.

Institute of Executive Coaching The Institute’s leadership training programs Y

Y

1

Leadership Program

support individuals within the AFP as they

grow into leaders who are recognised by

their peers and others as being expert in

their field of endeavour; original and

innovative in their thinking and practice;

and have a passion and commitment for

a better future.

Islamic Awareness Training

Two day course to develop core cultural

Y

Y

7

competencies for members on Islamic

culture and religion to enhance capacity

for effective engagement and source

management.

Law Enforcement Intelligence

This program provides AFP members with

Y

N

13

an understanding of intelligence concepts,

methodologies and their application to the

AFP and/or build on existing knowledge

to a higher level. The program is delivered

through iAspire and, where appropriate, with

face-to-face workshops for recruits.

Leadership and Management

This is a five-day course to give team leaders Y

Y

9

Training

a greater awareness of the leadership issues

facing the organisation and how these

issues affect the workforce. The program

also provides the participants with skills to

develop themselves as leaders.

ACT Policing Annual Report 2010–2011 129

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Training/course

Description

Offered

Offered to Number of

to sworn

unsworn

participants

Y/N

Y/N

ACT Local Procedures Program This program is targeted at police officers Y

Y

12

who return to operational roles after a period

of time in non-operational roles.

It is also delivered to Federal Agents who

transfer into ACT Policing and certain

components are made available to unsworn

members who require knowledge of ACT

legislation and ACT Policing practices and

procedures to perform their roles.

Media Training and Awareness

A one day training program outlining the

Y

N

43

importance and role of media in a policing

environment. Designed to assist members

on building confidence in dealing with

the media and representing ACT Policing

positively.

Motorcycle pursuit

A six week basic training in all aspects of

Y

N

12

motorcycle riding, escorting VIPs and urgent

duty driving.

National Strategic Intelligence

Two week course provided by Charles Sturt

Y

Y

3

course

University, in conjunction with the AFP, to

provide intelligence analysts with experience

in the methodologies used to develop sound

strategic intelligence products.

Operational Safety Assessment A mandatory two day course for all AFP

Y

N

953

employees with police powers. Employees

are required to remain current in operational

safety by completing the annual Official

Operational Safety Assessment.

Police Realtime Online

Provides the basic skills in a two day

Y

Y

6

Management Information

course to all members enabling them to

System (PROMIS)

use PROMIS to coordinate and record

operational activities.

Recruit training

The Federal Police Development Program

N

Y

18

and Federal Police Lateral Program deliver

training to all new AFP entrants in the skills

and knowledge required to operate as a

sworn members of ACT Policing.

Respectful Workplace Training

A two hour training session delivered to

Y

Y

340

all AFP members which focuses on the

importance of respect in the workplace.

Staff Member Induction

A two day course for all new appointees

N

Y

8

Program

to the AFP which embeds the AFP values,

increases awareness of the AFP business

environment and ensures all staff understand

their roles, responsibilities and obligations as

members of the AFP.

Surveillance

A ten day program for providing members

Y

N

1

with the knowledge and skills to conduct

ad-hoc, low priority surveillance tasks

including surveys, photographic and

communications tasks.

Victims of Crime

A mandatory training course via iAspire.

Y

Y

675

The course ensures members are compliant

in accordance with the Victims of Crime Act

1994 and internal governance.

130 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Table C.8.2 — Specialist Response and Security training 2010–11

Training/course

Description

Offered

Offered to Number of

to sworn

unsworn

participants

Y/N

Y/N

SRS Skills Revalidation (Search One week re-validation training for all Y

N

44

and Rescue, Water Operations, SRS Tactical Response members in their Public Order)

core skills. Components involve training

in counter-terrorism, water operations

methodology, rural search and rescue

operations and all aspects of the AFP

Public Order Level 1 and 2 programs.

NCTC Dynamic Breaching

Six SRS Tactical Response members

Y

N

14

Course and Advanced

completed their basic program in dynamic

Breaching Training

(or explosive) breaching methods. This

allows SRS Tactical Response to have

a full complement of members trained

in dynamic breaching.

Eight SRS Tactical Response members

travelled to a rural location in Victoria to gain

C

Advanced Dynamic Breaching training. This

involved the members training in methods

to gain entry to various premises through

different mediums, including doors, windows

and walls (including brick and concrete).

NCTC Police Tactical Group

This course involves the preparation and

Y

N

34

Team Leaders Course and

delivery of orders for both counter terrorist

Tactical Commanders Course

and domestic incidents. Members are also

then required to undertake the resolution

of incidents.

The NCTC Tactical Commanders Skills

Enhancement Course is hosted by QLD

Police. The course involves members from

all Australian jurisdictions.

SRS Tactical Response

Three SRS Tactical Response members

Y

N

19

Marksman and Advanced

completed the Basic Marksman Course

Marksman Course

involving training in a number of different

firearms and various urban and rural

environments.

Eight marksmen underwent Advanced

Counter-Terrorism Marksman training. This

involved training in both the ACT and NSW

and includes all aspects of counter-terrorism

and counter-sniper training.

Breathing Apparatus

Breathing Apparatus training ensures

Y

N

15

Revalidation

members are still able to operate in all types

of environments. This includes low oxygen

and clandestine laboratory environments.

SRS Basic Course

Thirteen week basic training in all aspects of Y

N

12

tactical policing, both domestic and counter-

terrorism in addition to training in search and

rescue techniques, vertical rescue techniques

and all aspects of Public Order Management.

ACT Policing Annual Report 2010–2011 131

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Table C.8.3 — Counter-Terrorism and Emergency Management 2010–11

Training/course

Description

Offered

Offered to Number of

to sworn

unsworn

participants

Y/N

Y/N

Incident Command and

This course educates members on essential

Y

N

165

Control Systems

command/control systems to appropriately

manage incident response.

Exercises

Desktop exercise with regards to civil unrest

Y

Y

15

in Canberra.

Table C.8.4 — In-service investigations training (Learning and Development — AFP College) Training/course

Description

Number of

participants

Homicides Investigations

Participants develop core knowledge and skills required to successfully 10

Program

investigate offences of homicide. The two week residential program draws on the experiences of subject matter experts to mentor and

support members.

Sexual Offences Investigators

Two week course designed to develop the skills to conduct and manage 20

Program

investigations of sexual assault and child abuse matters and to collate the evidence and submit documentation to the appropriate authorities.

Table C.8.5 — Executive development

Training/course

Description

Offered

Offered to Number of

to sworn

unsworn

participants

Y/N

Y/N

Australian Institute of

The Company Directors Course delivers

Y

Y

3

Company Directors Course

extensive knowledge and tools, which

assist our members to better understand

governance expectations and ethical

considerations; monitor an organisation’s

financial performance and risk management;

examine the responsibilities of directors

and their fiduciary duties and compliance

roles; identify the executive’s contribution

to organisational performance and strategy

development and execution; review

frameworks for executive decision-making.

Police Executive Leadership

This course is delivered each year at the

Y

Y

1

Program

Australian Institute of Police Management,

over a two-week period and it is considered

to be the pinnacle of police executive

development in Australia.

Police Management

The major learning outcomes of these

Y

Y

1

Development Program and

programs are to provide participants with the

Executive Development

increased knowledge and skills necessary

Program

to confidently deliver at a senior level. The

courses are designed to be developmental

and experientially based on actual events.

Coaching and Mentoring

AFP engages two external providers to deliver Y

Y

2

Program

two programs; one-on-one coaching for both

Coordinator and SES level and a mentoring

program where selected Coordinators are

mentored by a member of the SES.

132 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

IASPIRE — ONLINE TRAINING

Table C.8.6 — Study assistance program

for 2010–11

The AFP’s Learning and Development team design,

develop and implement all of the e-Learning training

Study type

Number of

packages delivered via the AFP intranet through the

participants

iAspire program. The packages provide the opportunity

Business

6

for members to complete self-paced learning and with the

Information

2

tools to learn a new skill or enhance an existing capability.

International

1

Some of the courses available include:

Criminology

3

 Operations Safety Assessment (for police)

Policing

7

 Operations Safety Assessment (for protective service

Social Science

1

officers)

Training and Assessment

1

 Investigator Knowledge Assessment

Law Studies

2

 ACT Policing Knowledge Assessment

Terrorism, Safety and Security

2

 Internet Policing

Electronics and Communication

1

 Technology Enabled Crime

C

Leadership and Management

2

 OH&S

Forensic Psychology

1

 Security Awareness

Science (Human Biology)

1

 Digital Imaging

Science (applied statistics)

1

 Phonetic Alphabet

 Type it

PERFORMANCE DEVELOPMENT

 Microsoft Word and Excel.

AGREEMENTS

We monitor and encourage employee performance

COMMITMENT

and development within the AFP through Performance

TO WHOLE-OF-

Development Agreements (PDAs).

GOVERNMENT LEARNING

The Performance Development Agreement National

AND DEVELOPMENT

Guideline has been developed by the AFP National

INITIATIVES

Manager Human Resources using power delegated

under s. 37(1) of the Australian Federal Police Act 1979

to facilitate effective performance management.

As the community policing arm of the AFP, we

participated in the AFP’s Graduate Program.

All of our members enter into PDAs on a six month

basis and their performance is assessed against critical

Graduates work in various areas of ACT Policing and the

objectives and development goals set by the member

wider AFP over a 12 month period to develop their skills

and their Team Leader. Any performance, development or

and understanding of the AFP. Graduates integrate into

training needs are then identified and addressed through

ACT Policing at the end of their year.

this process on an on-going basis throughout the next

This program is an investment in the workforce and skills

PDA period.

that the AFP wants over the coming years. ACT Policing

At the end of the six months concluding in

had three graduates during this reporting period.

August 2011(projected), a formal PDA had been

Further, our members participated in the following study

completed by 95.45 per cent of ACT Policing members.

assistance programs during this reporting period.

ACT Policing Annual Report 2010–2011 133

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

FUTURE LEARNING AND

SECTION C.9 —

DEVELOPMENT AREAS

IDENTIFIED AS PRIORITIES

WORKPLACE

HEALTH AND

ACT Policing has a strong focus on the continued

delivery in the learning and development of our members,

SAFETY

particularly in the areas of policing and leadership. All AFP

appointees are encouraged and supported in the pursuit

As a frontline police service, we take workplace health

of any learning opportunities that will progress their self

and safety seriously, and ensure measures are in place to

development and broader skills.

protect both our sworn and unsworn members.

From the outset of their policing careers, our officers

During this reporting period ACT Policing complied with

are given mandatory training across a broad range

its legal obligations under the Occupational Health and

of disciplines to provide them with the skills and

Safety Act 1991 and the Safety, Rehabilitation and

knowledge to perform their duties and to advance their

Compensation Act 1988. This was achieved through

policing careers. At each stage of their careers, there are

organisational adherence to AFP policies, guidelines and

opportunities for them to advance their knowledge and

standard operating procedures which are aligned to the

be competitively placed for advancement consideration.

requirements of the legislation.

The courses delivered are regularly reviewed and assessed

All safety related documentation is easily accessible to

to ensure they are contemporary and relevant to the

employees on the AFP intranet.

needs of the participants and the trainers are recognised

as preeminent in their areas of expertise. In addition to the

courses delivered at the AFP College, our members have

MANAGEMENT OF

access to a range of online courses delivered through the

OCCUPATIONAL HEALTH

AFP intranet, and to external course providers for those

subjects not delivered at the college.

AND SAFETY

A key future learning and development area identified

A key document for compliance under the Occupational

by ACT Policing and the AFP Commissioner is that

Health and Safety Act 1991 and to promote safety in

of leadership and decision-making. A reinvigorated

the workplace is the AFP National Guideline on Health

leadership program is in the process of being redeveloped

and Safety Management Arrangements 2007–2012

by our HR section with Learning and Development.

(HSMAs) which was developed in close consultation

with staff.

The HSMAs facilitate continuous improvement in safety

management systems to reduce the risk and incidence

of workplace injury and disease. It identifies safety

responsibilities, and our OH&S consultation framework

and processes for resolving disputes.

The guideline also identifies the agreed arrangements

on the management, promotion and development of

measures to ensure the health, safety and welfare of

employees at work.

Throughout this reporting period, ACT Policing maintained

the OH&S structures and systems specified under

legislation. These included:

 systems for fire safety, emergency evacuation and first

aid services at all ACT Policing locations

 an active ACT Policing OH&S committee

 a structure of Designated Work Groups and health and

safety representatives

Officers undertake the Motorcycle Pursuit Course.

134 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

 ongoing training for employees on OH&S, including

 pathology testing for hepatitis and HIV for employees

online staff training through iAspire (compulsory

exposed to blood or saliva in the course of their duties

training for all staff)

(through spitting incidents for example)

 induction training on as as-required basis, manager

 improved first aid kits in all fleet vehicles

and team leader specific training, and training

 support for employees with psychological impact from

related to specific issue/hazards related to an

work situations, including a range of welfare, employee

employees duties

assistance, psychological counselling and chaplaincy

 an internal hazard and incident reporting system, and

support services

external notification of more serious safety events

 flu vaccinations.

to Comcare

Risk management continued to be the most effective tool

 expert advice and assistance to facilitate safety risk

in safety management. During this reporting period the

management

overarching AFP National Guideline on Risk Management

 active support for employees with injuries, including

was supplemented with a more OH&S focused AFP

access to worker’s compensation entitlements and

National Guideline on Managing Health and Safety Risks.

structured programs to achieve early and durable

return to work under Safety, Rehabilitation and

REHABILITATION

C

Compensation Act 1988 processes.

Our rehabilitation team are committed to providing well

ACT Policing maintains 17 Designated Work Groups,

managed workplace based occupational rehabilitation

each with a Health and Safety Representative and deputy

services. This is achieved by the employment of two

representative. Representative selections are made by

senior rehabilitation case managers who coordinate

staff and the process is facilitated by management.

internal and external rehabilitation services to achieve

Four selection exercises were conducted during this

optimal return to work outcomes for our members who

reporting period resulting in the appointment of four

have suffered either compensable or non-compensable

new representatives and deputies, including a specific

injury or illness.

Health and Safety Representative at the new Traffic

Operations Centre in Belconnen. A five-day training course

The case managers also have responsibility to inform

is provided for representatives by an external Comcare

managers, team leaders and injured or ill members of

accredited provider.

the compensation and rehabilitation processes and how

those processes contribute to recovery and an early return

The ACT Policing Occupational Health and Safety

to work.

Committee continued its function as a key consultative

forum on safety matters with four monthly meetings. The

COMPENSATION CLAIMS

committee includes all Health and Safety Representatives,

OH&S Advisors, and senior management representatives

Comcare accepted liability for 51 new compensation

from policing operations, finance and human resources.

claims for ACT Policing during the reporting period; this

This composition facilitates effective and speedy

compares to 67 claims being processed and accepted in

resolution of safety issues.

the previous reporting period.

Table C.9.1 and Figure C.9.1 provide details of

INJURY PREVENTION AND

mechanism of the associated incidents and the average

MANAGEMENT

costs (as of 30 June 2011) of the 51 claims.

During this reporting period a number of OH&S related

health monitoring and prevention programs operated to

target specific hazards. These included:

 assistance with identifying optimal ergonomic setup of

employee workstations

 enhanced uniform entitlements with the addition

of winter gloves and more comfortable boots for

police officers

ACT Policing Annual Report 2010–2011 135

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Table C.9.1 — Mechanisms and costs of injuries 2010–11

Mechanism injury major group

Cost to date ($)

Future cost Avg cost to date ($) Number of

estimate ($)

claims

Falls, Trips and Slips

207 737.14

736 414

17 311.43

12

Hitting Objects with Body

0.00

0.00

0.00

0

Being Hit by Moving Objects

28 810.53

75 039.00

2 881.05

10

Sound and Pressure

0.00

0.00

0.00

0

Body Stressing

125 372.05

342 229

6 598.53

19

Heat, Elec and Other Enviro factor

0.00

0.00

0.00

0

Chemicals and other Substances

0.00

0.00

0.00

0

Biological factors

0.00

0.00

0.00

0

Mental Stress

7 539.27

27 541

3 769.64

2

Other and Unspecified

86 727.48

48 105

10 840.94

8

TOTAL

456 186.47

1 229 328

8 944.83

51

Figure C.9.1 — Mechanism of incident 2010–11

Note: When comparing recent periods with previous years data it should be noted that the data on the current period is the least mature and may not give a definite view of related performance.

@CPOACT That’s a really good idea! It’s great to see more attention paid to mental illness!

@CPOACT Sometimes things just can’t be helped and it’s good the Men and Women in Blue are looking out for us THANKYOU!!!!

@CPOACT Roman, great service from the officer on the desk at Gungahlin Police Station today. My first contact with #ACTpolice.

@CPOACT fantastic effort, sincere thanks to the team from a humble Berra resident!!

136 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

As of 30 June 2011, there was a total of 116 open

compensation claims compared with 110 for the same

time last year.

Of the 116 open claims, 67 are being actively managed

by ACT Policing’s rehabilitation team; the other 49 claims

remain open for outstanding action by Comcare that

include incapacity payments and reimbursement of

medical and other expenses.

NON-COMPENSATION CASES

The rehabilitation team has managed a total of 15

non-compensation cases during the reporting period. Of

these cases six remain active and are being managed in

accordance with the AFP non-compensation policy. Our

rehabilitation case managers also liaise with AFP Medical

Services to seek advice in managing these cases to

C

successful outcomes.

NOTIFIED TO COMCARE

During this reporting period there were thirty-six incidents

notified to Comcare under s. 68 of the Occupational

An officer attaches his accoutrements belt.

Health and Safety Act 1991. These comprised:

 seven dangerous occurrences

RECORDING AND

 twenty-seven incidents which caused serious personal

MEASURING ASSAULTS

injury and required immediate medical treatment from

AGAINST POLICE

a doctor or hospital casualty

 one incident resulting in 30 days or more of lost time

During the reporting period, ACT Policing recorded 48

 one death of a member of the public in an operational

assaults against police and experienced 17 instances of

response situation.

spitting. In previous years, the coding of these types of

incidents was achieved using a number of different codes

There were no Provisional Improvement Notices (PINs)

for various incidents e.g. being hit by a moving object (i.e.

issued by ACT Policing Health and Safety Representatives

struck by offender), or exposure to biological substances

and no Comcare initiated investigations into safety

of human origin (i.e. spitting).

incidents in ACT Policing during this reporting period.

In August 2010 a major change in coding for assaults

Internal incident reporting data for ACT Policing shows

against police members was implemented so that all

a 12 per cent decrease in incident reports during

instances of offenders kicking, punching or spitting on

the 2010–11 reporting period, following a slight

members during normal operational duties are now being

reduction during the previous year. The majority of

coded as ‘being assaulted by a person’. This methodology

incidents — about 70 per cent — continued to occur in

is consistent with the need to ensure accurate reporting of

the operational policing role. Table C.9.2 identifies all

actual assaults against our members.

reported safety incidents over a three-year period.

The change in coding is reflected in the increase in the

number of assaults in comparison with the previous

reporting period, and the subsequent reduction in the

number of ‘being hit by moving objects’, and ‘exposure to

biological substances’.

Training and fitness activities accounted for about

20 per cent of all incidents — predominantly resulting in

muscular stress injuries (e.g. sprain/strain). Training and

fitness injuries were usually less serious and incurred

minimal time off work.

ACT Policing Annual Report 2010–2011 137

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Table C.9.2 — Number of workplace incident reports — Mechanism of injury 2008–09 to 2010–11

Mechanism of injury

2008–09

2009–10

2010–11

Being assaulted by a person

15

25

57

Being bitten by an animal

0

0

1

Being hit by a person accidentally

0

0

2

Being hit by moving objects

30

25

5

Being hit by an animal

0

0

1

Being hit by falling objects

0

0

1

Being trapped between stationary and moving

0

0

1

Contact with hot objects

2

1

0

Contact-biological substances (human)

23

27

7

Explosion

0

0

1

Expose-workplace or occupational stress

11

3

4

Expose – other environmental factors

0

0

3

Falls from a height

10

9

10

Fall on same level

21

21

21

Hitting stationary object

28

21

9

Muscular stress while lifting or handling

29

35

24

Muscular stress with no object handled

19

21

18

Multiple mechanisms

18

7

1

Repetitive movement

5

8

5

Single contact with chemical

10

9

5

Stepping kneeling or sitting

5

10

1

Other & unspecified mechanisms of incident

9

15

31

Vehicle accident

17

11

10

TOTAL

252

248

218

Data source: AFP SAP OH&S module as at 8 July 2011.

Table C.9.3 indicates that the number of incidents resulting in lost time of a day/shift has reduced from the precious year, but that the average lost time rate and number of lost working days has increased significantly over 2010–11. This increase is attributed to a smaller numbers of serious injuries which have subsequently resulted in longer periods of time off work.

Table C.9.3 — Lost time injury rate comparison 2008–09 to 2010–11

Financial Year

Financial Year

Financial Year

2008–09

2009–10

2010–11

Lost time incident rate

1.94

3.17

2.76

(No. of incidents per 100 workers employed)

Average lost time rate

27.78

11.82

22.56

(average number of working days lost per incident)

Number of lost time incidents

18

28

26

Number of lost working days

500

331

578

Note: Data accurate as at 3 August 2011. A lost-time injury/disease is defined to be an occurrence that results in a fatality, permanent disability or time lost from work of one complete day/shift or more.

138 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

SECTION C.10

SECTION C.11

— WORKPLACE

— STRATEGIC

RELATIONS

BUSHFIRE

MANAGEMENT

The AFP Collective Agreement 2007-2011 is nominally

due for expiry on 30 June 2011 and consultation with all

PLAN

parts of the organisation has been ongoing throughout the

reporting period in preparation for the new agreement.

During the reporting period we contributed to the

Under the AFP Collective Agreement 2007-2011

ACT Strategic Bushfire Management Plan through the

ACT Policing did not have any members on a Special

ACT Government’s Security and Emergency Management

Employment Agreement.

Planning Group.

As a result of the new Fair Work Act 2009, our Collective

ACT Policing is not a manager of unleased Territory land

Agreement will be replaced by an Enterprise Agreement

— nor an owner — and therefore do not have reporting

which will be lodged with Fair Work Australia.

requirements under the Emergency Act 2004 (s. 85).

C

Bargaining for the new Enterprise Agreement

We have not been notified of the requirement to prepare

commenced during this reporting period. The aim for

a Bushfire Operational Plan by the Emergency Services

the new agreement is to further consolidate the existing

Agency nor received any directions from the Minister

framework to continuously improve and streamline AFP

relating to undertaking activities under the Strategic

business and emerging business delivery requirements.

Bushfire Management Plan.

Staff have been kept informed of developments

throughout the process via regular online

communications through email and the Hub (intranet),

SECTION C.12 —

as well as a series of musters and focus groups.

STRATEGIC ASSET

Australian Workplace Agreements (AWAs) were undertaken

by the AFP for executive members under the Workplace

MANAGEMENT

Relations Act 1996. AWAs can no longer be developed

or lodged, however AWAs that have been validly lodged

continue to operate until terminated or replaced.

The majority of facilities and infrastructure used by

ACT Policing are owned by either the ACT Government

There were no members within ACT Policing that

or the AFP. Our strategic asset management is the

were on an AWA as at 30 June 2011. All AWAs were

responsibility of the ACT Department of Justice and

conditionally terminated during this reporting period prior

Community Safety (DJaCS) with the AFP providing input

the commencement of the Executive Level Agreement,

where required.

these employees now fall under the conditions of the

AFP Executive Level Agreement 2011.

ASSETS MANAGED

In place of AWAs the AFP uses a Supplementation

Agreement to provide further remuneration in addition

In this reporting period ACT Policing managed assets with

to the provisions of the AFP Collective Agreement 2007-

a total value of $13.5 million (as at 30 June 2011). The

2011. There are no current members within ACT Policing

bulk of these assets are operational equipment and office

on supplementary agreements. These agreements ceased

($10.5 million).

to exist with the commencement of the AFP Executive

Level Agreement 2011 from 18 January 2011.

The AFP has a capital management strategy which

includes planning for future capital asset needs and

ongoing replacement requirements. Our equipment is

included in the wider AFP replacement plan.

ACT Policing Annual Report 2010–2011 139

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

ASSETS MAINTENANCE AND

OFFICE ACCOMMODATION

UPGRADE

ACT Policing has staff housed within eleven

During the reporting period ACT Policing undertook

separate facilities, seven of which are owned by

major upgrades to property office equipment

the ACT Government.

($0.4 million), bomb response vehicles ($0.4 million),

While the bulk of facilities provide non-office

radio infrastructure ($0.3 million) and automatic vehicle

environments the total floor space is approximately

locator technology ($0.6 million).

24 000 square metres with an average per employee

The main areas of repairs and maintenance for the year

of 24 square metres.

were facilities at the ACT Watch House, City Police Station

and Winchester Police Centre.

Information about our essential facility upgrades can be

found at Section C.13 — Capital Works.

Table C.12.1 — Assets managed 2010–11

Total value of assets managed as at June 30:

$13.5 million

No. of built property assets:

Eleven facilities including five police stations.

ACT Policing has staff housed within eleven separate

facilities, seven of which are owned by the ACT Government.

Land:

N/A

Infrastructure (no. and km):

N/A

Urban parks:

N/A

Other:

The majority of our assets are either owned by the AFP or

DJaCS and are recorded in their individual Annual Reports.

14 OCTOBER 2010

Officer-in-Charge, Woden Station

Dear Sir,

I wish to commend to you Constable Cameron Watts for his diligence and approach to his endeavours investigating a burglary at our home on June 10.

Constable Watts has kept us informed in a friendly and totally professional manner. He did recover a spare key to my car which relieved me to no end. He was extremely patient with me and my family and has given us a great deal of confidence in the work the police do in this area.

Regardless of the outcome, we appreciate Constable Watts continuing efforts to locate the stolen goods. In the grand scheme of life our losses are trivial but we were never made to feel that way.

I think Constable Watts is an exceptional young man and a credit to the force. Please give him a big pat on the back for his work and his people skills.

One appreciative family.

Sincerely,

{name withheld for privacy reasons}

140 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Table C.12.2 — Number of occupants/area occupied by number of staff Building name

No. of staff

Area occupied (m2)

Average area occupied

by each employee (m2)

Winchester Police Centre

360

5,888

16.36

Belconnen Police Station

70

1,983

28.33

City Police Station

143

4,243

29.67

Gungahlin Police Station

36

226

6.28

Tuggeranong Police Station

72

2,648

36.78

Woden Police Station

68

2,011

29.57

Traffic Operations Centre

47

1,379

29.34

Crime Prevention — Braddon

61

1,502

24.62

ACT Policing Water Operations — Yarralumla

4

300

75.00

AFP Weston Complex — Weston

61

1,610

26.39

Exhibit Management Centre — Mitchell

24

4,208

175.33

C

Notes: ‘Area occupied’ in each facility is the total floor area of the building. This includes interview rooms, holding cells, the watch house, property rooms, vaults, gun unloading bays, areas for storage of equipment and exhibits and other non-office areas.

Specialist Response and Security’s newest acquisition — the armoured rescue vehicle (Bearcat).

ACT Policing Annual Report 2010–2011 141

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SECTION C.13 — CAPITAL WORKS

ACT Policing completed several major works during this reporting period, notably the purpose-built Exhibit Management Centre (EMC) and the redevelopment of the Traffic Operations Centre.

The redevelopment of a space in Belconnen also commenced during this reporting period to house our Specialist Response and Security (SRS) team.

COMPLETED WORKS

The following works were completed during this reporting period.

Table C.13.1 — Completed works 2010–11

Completed project 1

Project:

Exhibit Management Centre

Description:

New Property Office for ACT Policing

Business unit:

Counter-Terrorism and Emergency Management (CT&EM)

Estimated completion date:

August 2010

Completion date:

November 2010

Original project value:

$2 million

Revised project value:

$2 million

Prior year expenditure:

Nil

Current year expenditure:

$100 000

Financially completed?

Yes

Contact details of relevant capital works

Finance and Logistics

officer:

Comments:

The purpose-built EMC — situated in Vicars Street, Mitchell — was officially opened for business in November 2010.

The contemporary new facility is more than 3500 square metres in size and contains more than 3000 square metres of storage room — space

required to accommodate the hundreds and thousands of items held for criminal investigations along with lost/stolen property.

The centre also has the capacity to hold more than 90 vehicles on hoists, 342 medium storage containers and approximately 570 pallets. It also provides an office space and amenities for staff who conduct duties relating to the ACT Firearms Registry which checks and issues firearm licences; the ACT Drug Registry which secures and transfers the analysis of all drugs seized by police; and the exhibit registrars who secure, lodge and store all exhibits coming into police possession. It houses 600 000 exhibits.

142 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Completed project 2

Project:

Traffic Operations Centre

Description:

New accommodation for Traffic Operations

Business unit:

Traffic Operations

Estimated completion date:

March 2011

Completion date:

May 2011

Original project value:

$300 000

Revised project value:

$250 000

Prior year expenditure:

Nil

Current year expenditure:

$250 000

Financially completed?

Yes

Contact details of relevant capital works

Finance and Logistics

officer:

Comments:

In May 2010 the former Belconnen Property Office — located in Lathlain C

Street and now the Exhibit Management Centre in Mitchell — was

transformed into the Traffic Operations Centre — a dedicated space to re-locate all Traffic Operations members in one area.

The Traffic Operations Centre has brought together all elements of Traffic Operations, including the housing of police vehicles and operational gear

— now protected from inclement weather — and motor vehicles involved in fatal collisions, providing direct access to the Crash Investigations and Reconstruction Team.

The Traffic Operations function was formed as a centralised unit in 1999; however its elements — Command, Administration, Intelligence, Mobile Team, Crash Investigations and Reconstruction Team, Roadside Drug

Testing Team and RAPID — had not been co-located for some years.

The diverse locations brought about significant command, control and communication issues and made cohesive planning and deployment of

resources problematic.

The co-location of functions within this space has already improved operational effectiveness and response.

Vehicles stored at the Exhibit Management Centre.

ACT Policing Annual Report 2010–2011 143

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

WORKS IN PROGRESS

The following works were in progress during this reporting period. Construction of the Belconnen Police Station, managed by Department of Justice and Community Safety (DJaCS) in close consultation with ACT Policing, is the primary capital works project still in progress as at 30 June 2011.

Table C.13.2 — Works in progress 2010–11

Work in progress project 1

Project:

Belconnen Police Station

Description:

Construction New Belconnen Police Station

Business unit:

North District — General Duties

Year of approval:

2007–08

Estimated completion date:

November 2011

Original project value:

This project is being managed by ACT Procurement Solutions and funded directly by DJaCS.

Revised project value:

This project is being managed by ACT Procurement Solutions and funded directly by DJaCS.

Prior year expenditure:

This project is being managed by ACT Procurement Solutions and funded directly by DJaCS.

Current year expenditure:

This project is being managed by ACT Procurement Solutions and funded directly by DJaCS.

Total expenditure to date:

This project is being managed by ACT Procurement Solutions and funded directly by DJaCS.

Contact details of relevant capital works

Finance and Logistics

officer:

Comments:

The new Belconnen Police Station will be situated on a vacant block next to Winchester Police Centre, designed to replace the 35-year-old station on Lathlain Street.

The new station’s design is aimed to achieve a high green-star rating with initiatives such as, rain water harvesting, solar hot water systems and a chilled beam air-conditioning system.

More that 100 police and staff will be based in the new station which will also feature a public access foyer and counter, holding cells, incidents rooms, welfare counselling and victims of crime room. The plans for the new building also reflect community needs and have considered some of the issues encountered over the past years at the current Belconnen station, specifically taking in to account community response.

144 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Work in progress project 2

Project:

Rae Street

Description:

SRS relocation to Rae Street

Business unit:

SRS

Year of approval:

2010

Estimated completion date:

August 2011

Original project value:

$1.3 million (capital fit out)

Revised project value:

$1.4 million (capital fit out)

Prior year expenditure:

Nil

Current year expenditure:

$1 million

Total expenditure to date:

$1 million

Contact details of relevant capital works

Finance and Logistics

officer:

Comments:

New Lease.

C

The SRS operating base is a re-fit of an existing accommodation space for the purposes of our tactical, canine, bomb response and water

operations teams.

Work in progress project 3

Project:

Police Operations Centre

Description:

Emergency control centre

Business unit:

CT&EM

Year of approval:

2010

Estimated completion date:

August 2011

Original project value:

$400 000

Revised project value:

$150 000

Prior year expenditure:

Nil

Current year expenditure:

$130 000

Total expenditure to date:

$150 000

Contact details of relevant capital works

Finance and Logistics

officer:

Comments:

The refurbishment of the Police Operations Centre (POC) includes the construction of a theatrette style room, enhanced infrastructure to meet the demand of a dynamic work environment when responding to critical incidents. When not in use for major event and emergency management purposes, the POC will be used as a multi-purpose training room.

The workstation configuration will offer an increase of 130 per cent in capacity. Technology enhancements will support the command and

control function of the POC, which includes additional inputs such as CCTV

and MeshNet video streams to further enhance investigations.

The catalyst for the POC redevelopment was a review of the existing infrastructure which identified the need for improvement to reflect current methodologies in response to emergency management.

Original cost based on contract manager. Cost reduction based on in-house project management.

NEW CAPITAL WORKS

There were no new capital works during this reporting period.

ACT Policing Annual Report 2010–2011 145

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SECTION C.14 —

PROCUREMENT

GOVERNMENT

PRINCIPLES AND

PROCESSES

CONTRACTING

Under Commonwealth Procurement Guidelines the

AFP is required to undertake the following in relation to

As the community policing arm of the AFP — a

purchasing activity:

Commonwealth Government agency — we operate

within the Commonwealth Financial Management and

 advertise all open approaches to the market on

Accountability framework. Under this framework ACT

AusTender

Policing is required to comply with the Commonwealth

 require procurements valued at $80 000 or more to

Financial Management and Accountability Act 1997,

be conducted through open approaches to the market

Financial Management and Accountability Regulations

(select tendering and direct sourcing for procurements

1997, Financial Management and Accountability

valued at $80 000 or more are only allowed in limited

Orders 2008 and Commonwealth procurement

circumstances)

guidelines. This ensures that our procurement processes

 The details of all awarded procurement contracts

comply with the core principles of value for money, and

and purchases valued at $10 000 or more must be

ethical use of public funds.

reported on AusTender within six weeks of the AFP

entering into the arrangement

The Austender website can be accessed at tenders.gov.au.

EXTERNAL SOURCES OF

LABOUR AND SERVICES

Tables C.14.1 and C.14.2 illustrate consultants

and contractors procured by ACT Policing for this

reporting period.

Table C.14.1 — Consultancy costs 2010–11

Consultancy group

Amount Services provided

Point Project Management Pty Ltd Total

$126 450 Facilities feasibility report

Reino International Total

$25 524 Autocite maintenance

Support Link Australia

$234 000 Online referral services

Traffic Group Australia Pty Limited

$2 889 Traffic services

TOTAL

$388 863

Table C.14.2 — Contractor costs 2010–11

Contractor group

Amount Services provided

Analytics Group

$21 566 Temporary employment services

Australian Public Service Commission

$37 278 Independent Selection Advisory Panel

Australian Red Cross ACT

$52 122 National registration and inquiry system

Oakton AA Services

$159 210 Temporary employment services

TOTAL

$270 176

146 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

SECTION C.15 — COMMUNITY GRANTS/

ASSISTANCE/SPONSORSHIP

ACT Policing plays an active role in the community, particularly as part of our crime prevention strategies. This includes providing community grants, assisting community programs and sponsoring initiatives in support of young people at risk of crime or becoming a victim of crime, and their families.

GRANTS, SPONSORSHIPS AND ASSISTANCE

Throughout the reporting period we have worked with a number of stakeholders to deliver and providing funding in support of the community.

Recipient

Project description

Outcomes

Amount

ACT Debating Union — Funding provides support of the not-for-profit Event was attended by Crime $1500

Debating teams

organisation which organises debating

Prevention’s Youth Liaison

competitions for junior (6 to 8 years),

Team to improve police

C

intermediate (9 and 10 years) and senior

relationships with young

(11 and 12 years) levels. Members are

people.

drawn from ACT schools and the community.

Neighbourhood Watch Funding provides support to valuable

The program is also aimed

$21 000

Program

crime prevention programs across the

at reducing crime, especially

ACT. This assistance provides yearly

property crime and crime to

funding for operational activities, including

the person.

administration and promotion of the

The program is primarily

Neighbourhood Watch Program and its

directed at reducing the

benefits to the community.

incidence of burglary in

The Neighbourhood Watch Program is

residential areas.

a community based crime prevention

program in which members of a particular

neighbourhood accept that they have a

personal and social responsibility to assist

in the promotion of a sense of well being,

safety and security in partnership with police.

Safety House Program Funding provides support to valuable crime Safety House is a community

$5000

prevention programs across the ACT.

based program providing

This funding assists in the running of Safety

a safer environment for

House, including its community programs

children specifically. Safety

targeting adults and children.

House has grown directly

from the concerns of parents

for the safety of children and

other vulnerable members of

the community.

PCYC Kokoda

Funding is provided to the PCYC Kokoda to

The program is yet to be

$5000

Mentoring Program

enable one young person identified as at-risk, completed however aims to and their mentor (a member of ACT Policing) inspire and build confidence on the Kokoda challenge.

in young people.

Special Kids Christmas Funding provides sponsorship for this event, Approximately 100 AFP-ACT

$2500

Party (2010)

supporting disadvantaged and special needs Policing members were

children and their families.

involved in the event. The

Crime Prevention actively supports this

funding supports those

event in conjunction with a number of ACT

at need, and is part of our

organisations each year.

community engagement.

ACT Policing Annual Report 2010–2011 147

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Recipient

Project description

Outcomes

Amount

Kick Start (holiday

The Crime Prevention team actively

Kick Start was conducted

$10 425.25

program)

promotes opportunities to decrease the

throughout January, with

over representation of Indigenous people

the program culminating in

in custody.

a cultural camp at Wreck

The Kick Start holiday program is designed

Bay and an afternoon at

to engage an entire family, including

Jamberoo Recreation Park.

extended family. The aim is to improve the

A number of teenagers

social resilience of repeat offenders and

attended the final

bolster the social support around them to

presentation ceremony and,

break the cycle of crime.

as was evident among those

of the group that were able

to attend that day, significant

inroads to the community

were made.

NAIDOC Week —

ACT Policing provides funding to NAIDOC

Support of NAIDOC Week is

$14 363.63

Better Amusement

Week to support its Boomanulla Family

part of our crime prevention

Hire

Day which contributes towards activities for

measures to engage with

families and children.

the Aboroginal and Torres

The funding also provides ‘cross-cultural’

Strait (ATSI) community in an

T-shirts for children.

informal setting.

ACT Policing has been supporting this event This relationship has for more than 20 years.

improved progressively in the

past few years particularly.

Solid Young Fellas

An ACT Policing initiative, the Solid Young

This program is part of Crime

$3952.17

Fellas is an Indigenous non-government

Prevention’s Indigenous

organisation that targets high risk/vulnerable Liaison Team to engage more young people to create a sustainable youth-closely with the Aboriginal

oriented leadership and mentoring program

community.

through Indigenous culture and sporting

opportunities programs.

This is done predominantly through

Touch Football and cultural ceremony

and dance supplemented with intensive

camps and exposure to other Indigenous

kinships culture.

Funds are provided to purchase uniforms,

mouthguards and boots for players and

participants.

Girl Power

This program has been developed to

During the reporting period

$384.07

increase the engagement of high risk young the team played eight games ATSI females in recreational activities,

and is attracting significant

community based projects and cultural

interest from other members

awareness programs.

of the ATSI community.

Girl Power has a team in the Women’s

Age demographic for the

Touch Football ACT 2011 Winter Domestic

team is 14 to 35 year.

Competition.

Funding provides boots for participants.

This program is still in its early stages of

development.

Indigenous Healing

The Indigenous Healing Camps is provided

The program is in

$4886

Camps

for Indigenous families to break cycles of

development phase.

substance abuse. This program takes into

consideration the Indigenous culture and

family unions.

Funding has been used for camping

equipment in preparation to run the camps.

148 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Recipient

Project description

Outcomes

Amount

Eyes on the Street

Eyes on the Street is a tool aimed at

A database has been created

$4140

improving the quality and reporting capacity to manage participant of businesses and related agencies on

information and to aid

criminal activity.

in providing participants

Aligned with Crime Stoppers, the Business

with additional resources,

Liaison Team is responsible for this program; marketing material and undertaking promotion and providing

updates.

training to participants.

During this reporting period

79 participants from 12

different organisations/areas

have signed up to partake in

the program.

National Crime

The National Crime Prevention Forum took

The National Crime

$4673.45

Prevention

place between 9 and 10 November 2010

Prevention Workshop

Forum 2010–11

at the Australian Federal Police College.

was attended by 39

The objectives of the forum were to share

representatives from the

information and develop and establish

AFP-ACT Policing, NSW

approaches to issues faced by those working Police, Victorian Police, QLD

C

in the crime prevention field nationally. This

Police, SA Police, WA Police,

will enable the development of effective

NZ Police and the Australian

and sustainable solutions to the behavioural

Institute of Criminology.

problems that manifest criminal activities.

ACT Policing will facilitate

feedback and discussion,

with the aim of identifying

potential areas for cross-

jurisdictional activity.

MARSS — Migrant

In June 2010, Crime Prevention provided

There were 10 sessions held

$2500

and Refugee Support

funding to MARSS to run sessions — an

during the reporting period.

Services

extension of the 2009 African Chef Program.

The objective of the program was to

encourage young African men to carry out

kitchen duties, traditionally the domain of

woman only.

Multicultural Youth

In June 2010, Crime Prevention provided

A total of 35 participants

$2500

Services

funding to the Multicultural Youth Services

attended a total of four

for continuation of Learner Driver Safety

courses held during the

Awareness Sessions. The session was

reporting period.

hosted at the AFP Majura complex.

The sessions included practical driving

sessions with private instructors from ‘Arrow

Driving Academy’.

Who R U in the

As part of the Safe Schools taskforce, Crime

Students were called to make

$5000

digital world?

Prevention sponsored the Student Summit.

a declaration about what it

Student Summit 18

The taskforce is working to promote safe,

takes to lead responsibly in

March 2011

responsible and informed student behaviour a digital world, and commit online at school and at home. The key

to taking an authentic

purpose of the summit was to involve

leadership role in their school.

students as partners in the responsible

use of digital technologies.

ACT Policing Annual Report 2010–2011 149

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

INVOLVEMENT IN

CEO SLEEPOUT

COMMUNITY CHARITY

ACT Policing executives, Deputy Chief Police Officer

EVENTS

David McLean, Superintendent Mick Calatzis and

Officer-in-Charge of Gungahlin Police Station Peter Davis

BATTLE OF THE BADGES

‘slept rough’ on the night of 16 June 2011 as part of

the Vinnie’s CEO Sleepout — St Vincent de Paul’s annual

All five badges within the ACT — ACT Policing, ACT

fundraiser for the homeless.

Ambulance Service, ACT Fire Brigade, ACT Rural

The charity event challenges business and community

Fire Service and ACT State Emergency Service —

leaders in capital cities across Australia to experience

participated in the Camp Quality Verit-COOL Challenge

homelessness first-hand for one night.

on 25 February 2011.

Several thousand dollars was raised as part of our

The challenge was to race up the 403 Telstra Tower steps

participation, with monies going to the ACT

to raise money for children with cancer.

St Vincent de Paul society.

ACT Policing were successful in defending its title against

strong competition and the event provided an excellent

opportunity for emergency services members to meet

socially, instead of in a work environment, and to raise

money for Camp Quality.

Superintendent Mark Colbran with members of the winning Battle of the Badges team.

150 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

SECTION C.16

 AS/NZS 2299.1:2007 Occupational Diving

Operations

— TERRITORY

 AS/NZS 4308:2008 Procedures for specimen

RECORDS

collection and the detection and quantisation of drugs

of abuse in urine

 ISO 9001:2008 Quality Management System —

As the community policing arm of the AFP, ACT Policing

Requirements

does not have a Records Management Plan in the form

 ISO 17025:2005 General requirements for the

required under the Territory’s legislation. We do however,

competence of testing calibration laboratories

follow strict protocols in relation to the creation, capture,

storage and destruction of records, particularly those

 Commonwealth Protective Security Manual

records used for evidentiary or investigation purposes.

 Australian Government Information and

Communications Technology Security Manual

The AFP’s National Guideline on the Management

(ASCI 33).

of Records sets out the procedures AFP personnel,

contractors and consultants must follow in managing

official AFP information.

C

SECTION C.17 —

Our records are managed in accordance with specific

record-keeping obligations, governed by the following

HUMAN RIGHTS

legislation:

ACT 2004

 Archives Act 1983 (Cth)

 Australian Federal Police Act 1979 (Cth) The nature of policing requires officers to sometimes

 Australian Information Commissioner Act 2010 (Cth) arrest or detain a person, whether for a criminal charge

 Bail Act 1992 (ACT) or any other basis. The rights of the individual under the

 Coroners Act 1997 (ACT) Human Rights Act 2004 are clearly understood by our

 Crimes Act 1914 (Cth) officers, and they perform their duties in accordance with

the directions of the Act. ACT Policing understand and

 Crimes Act 1900 (ACT) fully support the ACT Government’s commitment to the

 Crimes (Forensic Procedures) Act 2000 (ACT) protection of human rights and the dignity of people.

 Evidence Act 1995 (Cth) Recognition of this principle is embedded in the

 Evidence Act 1971 (ACT) preamble of the new five year Policing Arrangement

 Electronic Transactions Act 1999 (Cth) (see Appendix 1) signed on 24 June 2011.

 Freedom of Information Act 1982 (Cth) In the ACT the rule of law is maintained by a justice

 Freedom of Information Act 1989 (ACT) system made up of independent but interoperable

 Freedom of Information Amendment (Reform)

component parts. As part of compliance with the

Act 2010 (Cth) statutory framework of the ACT public sector participants

in the justice system, including ACT Policing, are expected

 Privacy Act 1988 (Cth) to promote and protect human rights when exercising a

 Telecommunications (Interception) Act 1979 (Cth) function under an ACT law.

 Firearms Act 1996 (ACT)

 Prohibited Weapons Act 1996 (ACT) EDUCATION AND

 Victims of Crime Act 1994 (ACT) TRAINING

 Witness Protection Act 1994 (Cth)

 Witness Protection Act 1996 (ACT) In consultation with the ACT Human Rights Commission,

 Road Transport (Alcohol and Drugs) Act 1977 (ACT).

a half-day human rights workshop has been developed for

our members. Officers are instructed in their obligations to

The AFP also adopts the following standards for record

observe and act within human rights standards unless the

management:

law explicitly authorises otherwise.

 AS ISO 15489.2:2002 Records Management —

This training is mandatory for all sworn members and is

Guidelines

made available to unsworn members as required.

ACT Policing Annual Report 2010–2011 151

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Human rights training is incorporated into the curricula

LITIGATION

for various courses such as new recruits (through the

Federal Policing Development Program), local procedures

We are not aware of any matters before the court which

training and lateral police development programs, all of

have involved arguments concerning ACT Policing and

which are delivered by Learning and Development at the

the Human Rights Act 2004.

AFP College in Barton. This training is considered to be an

essential component for all new officers in the ACT so that

they have a complete understanding of their obligations

SECTION C.18 —

under the Act while performing their duties.

More information about our training can be found at

COMMISSIONER

Section C.8 — Learning and Development.

FOR THE

INTERNAL DISSEMINATION ENVIRONMENT

OF INFORMATION

During the reporting period ACT Policing received

The Act is provided to ACT Policing members in hardcopy

a s.18 request for assistance from the Office of the

and electronically, and is uploaded on the AFP intranet for

Commissioner for the Environment in the preparation

members to access as needed.

of the State of Environment Report.

In addition, the brochures released by the Human Rights

The request related to the community safety section of the

Commissioner and publications by the Department of

report. ACT Policing provided data for the past four years

Justice and Community Safety are made available to all

on the following:

members and are displayed at Belconnen, City, Woden,

 offences against persons and property

Tuggeranong and Gungahlin police stations, as well as

 community perceptions towards the risk of crime

Winchester Police Centre.

 community satisfaction with police.

LIAISON WITH THE HUMAN More information about our measuring of performance RIGHTS UNIT

can be found at Section A7 — Statement of

Agency Performance.

ACT Policing, specifically our Judicial Operations function,

liaises with the Human Rights Unit on matters relating to

the protection of a person’s rights, and the human rights

SECTION C.19 — ACT

of the community at large.

MULTICULTURAL

Human rights is an overarching consideration in every

cabinet submission that is prepared by ACT Policing and

STRATEGY

input is often sought by the Human Rights Commission.

ACT Policing has a continuing commitment to provide a

REVIEW (OR

safe environment for all community members, regardless

PREPARATIONS) OF

of their origins or beliefs, and to deliver an effective

and respectful service. We do this by being part of the

EXISTING LEGISLATION

community, and ensuring we are involved with all cultures

to reflect the community we serve.

During the reporting period we prepared a number of

cabinet submissions which included reviews of existing

We also have Multicultural Liaison Officers who are

legislation and, while doing so, considered human rights

dedicated to working with the multicultural community.

where applicable.

During this reporting period this included developing,

sponsoring and executing the successful inaugral Eid al-Fitr.

More information about the legislation and policy

documents reviewed by ACT Policing during this reporting

period can be found at Section B.4 — Legislative Report.

152 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Focus Area

Response

Languages

Interpreter and translator services

In accordance with s. 27 of the Human Rights Act 2004 (ACT), where a person has the right to use his or her own language, we engage the services of Telephone Interpreter Services and translator services to ensure that service delivery is responsive and of a high quality to persons for whom English is not their first language.

If a person is admitted to the ACT Watch House, written interpreter guides are displayed at the charge counter and in the cells to allow them to indicate which language they wish to communicate in and the relevant interpreter services can be provided.

Community policing

Language skills are considered to be a core capability within the AFP and there is an increasing requirement for improved communication, cultural understanding and language skills for national and community policing. We support and encourage our members to gain skills in other cultures and languages which they can achieve through the AFP Culture and Language Centre. The experience of connecting with other cultures can remove outdated perceptions of both police and culturally diverse groups, from which new networks and relationships can develop.

ACT Policing regularly reviews and updates language sheets for summonses, so that the judicial process can be clearly explained for both English and non-English speaking members of the community.

C

ACT Policing has a number of officers who can speak a language other than English, and this information is provided on a police officers name badge while on duty so that members of the community can recognise this.

Children and

Youth Liaison Officers

Young People

Youth Liaison Officers were established during the reporting period and work primarily to reduce youth crime in the ACT while seeking to ensure a balance between youth support and law enforcement.

During the reporting period the team use evidence-based, targeted engagement activities and programs aimed at young people aged 10 to 18 years identified as being at risk of committing criminal offences, or are vulnerable by their behaviour or circumstance. The team’s intentions are to:

• reduce the number of young people entering the criminal justice system

• reduce re-offending and anti-social behaviour

• increase disengaged youth participation and integration into school, family and community activities

• improve the quality of life for vulnerable young people at risk and/or in diverse cultural and/or socially disadvantaged communities

• improve the life, vocational and appropriate leisure opportunities of socially excluded children and young people

• assist where possibly, by appropriate referrals, the associated family circumstances.

In the event that a young person is admitted to the ACT Watch House, contact is made with their parents or guardians. In addition, Watch House staff have direct contact with family services and can engage their services when appropriate.

All persons attending the ACT Watch House are treated with consideration of their human rights. On-site qualified nursing staff are available to provide health care, with additional medical services available on call.

Youth Liaison Officers also work closely with our Multicultural Liaison Officers within Crime Prevention to manage activities relating to young people.

Older People and

Seniors Liaison Officer

Aged Care

Throughout the reporting period our Senior Liaison Officers have delivered several home and personal safety presentations to varity of multicultural seniors groups, including elderly from Chinese and Tamil community groups.

Our Senior Liaison Officers remain focused on multicultural seniors groups and are working on a project to assist non-English speaking seniors to contact emergency services.

More information about our work with senior citizens can be found at Section C.24 — ACT Strategic Plan for Positive Aging 2010–2014.

ACT Policing Annual Report 2010–2011 153

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Focus Area

Response

Women

Our Superintendent of Crime Prevention is the Deputy Chair of the National Women’s Advisory Group, which aims to promote cultural diversity for the advancement, opportunities, recruitment and retention of women in the AFP. Her participation ensures that ACT Policing is represented at this forum. The Superintendent of Crime Prevention has also been a member of the AFP Diversity Council through this role and has supported the implementation of the AFP’s Diversity Plan.

Seniors Liaison Officers

Our Senior Liaison Officers are on a steering committee for the advisory group run by Women’s Centre for Health Matters to develop an information booklet on home and personal safety for older culturally and linguistically diverse women in the ACT.

More information about our work with senior citizens can be found at Section C.24 — ACT Strategic Plan for Positive Aging 2010–2014.

White Ribbon Day

In 2010, ACT Policing was again a major contributing partner for promoting this day to the Canberra community. ACT Policing ran the ‘Men in Uniform ‘stalls in the five major shopping centres across Canberra — Canberra Centre, Westfield Belconnen and Woden, Gungahlin Marketplace and Tuggeranong Hyperdome.

ACT Policing also hosted a luncheon with White Ribbon Day Ambassador celebrity Andrew O’Keefe in Canberra along with all State and Territory Police Commissioners.

More information about our community engagement can be found at Section B.1 — Community Engagement.

International Women’s Day

During the reporting period we also supported International Women’s Day. A number of our members attended an International Women’s Day morning tea hosted by the AFP.

More information about our commitment to women in ACT Policing can be found at Section C.22 —

ACT Women’s Plan 2010–2015.

Refugees, Asylum Multicultural Liaison Officers

Seekers and

Our Multicultural Liaison Officers engage with government and non-government agencies to identify Humanitarian

vulnerable refugee and migrant families, particularly those that are on the cusp of offending or have Entrants

committed minor offences in an attempt to assist them in engaging positively in the community.

Multicultural Liaison Officers identify these families and develop crime prevention activities/programs to work one-on-one with families. They also engage with all sections of the multicultural community but the focus is on identifying families and young people who are offending.

We also conduct sessions with university students that are new entrants to Australia about security and legislation awareness, which might differ considerably from that of their country of origin. These sessions included licensing and driving legislation, police contacts, home and personal safety in the ACT and local service providers. During the reporting period, sessions have been delivered to approximately 200 newly arrived, international students.

1 JUNE 2011

Hi,

My comments refer to the police handling of the “disappearance” of my intellectually disabled 28-year-old son Eden.

Fortunately everything resolved itself last night when Eden returned home unaware of the concern people had for him. After missing a meeting with his carer he spent the day at the Belconnen Library.

I want to thank the officers at the Belconnen and Gungahlin Police Stations who were involved and assisted me and the carers at Eden’s Disability ACT home with urgency, compassion, sensitivity and a professional approach to the situation. … My wife and I [would like to] thank everyone involved for their effort and assistance. They made us as comfortable as possible in an otherwise tense situation. They are a credit to the ACT Policing team.

Regards

{name withheld for privacy reasons}

154 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Focus Area

Response

Intercultural

2010 Canberra Eid al-Fitr Festival

Harmony

The Eid al-Fitr is an annual holy day and festival in the Islamic Calendar to celebrate the end of the and Religious

fasting month of Ramadan.

Acceptance

Crime Prevention members who attended the 2009 Parliament of World Religions in Melbourne conceived the idea of the AFP hosting an event for the Canberra Muslim community to share an Islamic festival with the rest of the community.

A committee was formed to oversee the planning of the inaugural 2010 Canberra Eid al-Fitr Festival consisting of ACT Policing, the AFP’s Culture and Language Centre, ACT Emergency Services Agency (ESA), Muslim community leaders and community members.

The inaugural 2010 Canberra Eid al-Fitr Festival was held at John Dunmore Lang Park in the Parliamentary triangle on Sunday 19 September 2010. A range of attractions including stage performances, food, handicraft and information stalls, animal farm, reptile show, dodgem cars, pony rides, jumping castle and children’s rides were on display.

AFP and ESA personnel and volunteers from both agencies and volunteers were on hand throughout the festival undertaking duties ranging from ticket sales to official duties.

An estimated 4000 people attended the festival. More than 3500 amusement ride tickets were sold.

Approximately one third of visitors were non-Muslim.

C

Multicultural Liaison Officers

ACT Policing recognises that, in some countries, police are feared and this means that some people, particularly those who arrive in Canberra under humanitarian or refugee programs, have a fear or mistrust of police.

Multicultural Liaison Officers regularly meet with people individually, or in groups, to try help them overcome this fear or mistrust so that they are comfortable asking for help if required.

Police recruits and operational police are provided with cultural awareness training so that officers have some insight into the experiences that people may have encountered prior to arriving in Australia. This includes the opportunity to receive first-hand knowledge from community members, of refugee background, who attend training sessions and talk of their personal experiences. This insight is invaluable to us to better understand the experiences that have shaped people’s view of police.

Additionally, cultural diversity embraces many religions and religiously determined behaviour can pose challenges to our members. In receiving this type of training, we can perform our duties with greater awareness and sensitivity.

Multicultural Liaison Officers devote a major portion of their time engaging with and forming relationships with Canberra’s culturally and linguistically diverse community. As part of this, they deliver information sessions to government departments, community organisations, religious and social groups and educational institutions to address crime prevention issues and emergency management strategies.

JUNE 2011

Dear Chief Police Officer

Yesterday my advisor’s house was broken into. I would like pass on her thanks to the ACT Policing officers who attended her house.

Their names were Constable Basil Karapanos and Constable Joel Shoemark.

She found them to be prompt, courteous, very professional, and also very reassuring.

Thanks to those two officers and keep up the good work.

Regards,

Jeremy Hanson

Local member for Molonglo

Shadow Minister for Health, Police, Corrections, Veterans’ Affairs and Indigenous Affairs.

ACT Policing Annual Report 2010–2011 155

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SECTION C.20

ACT ABORIGINAL AND TORRES

— ABORIGINAL

STRAIT ISLANDER BACKGROUND

INFORMATION

AND TORRES

Indigenous people (4650) represent approximately

STRAIT ISLANDER

1.29 per cent of the ACT population (ABS statistics put

ACT population at 360 100). The ATSI population in the

REPORTING

ACT is much younger than the rest of the population in

the Territory.

During this reporting period, 9.2 per cent of all persons

ACT Policing is committed to improving outcomes for

taken into custody by ACT Policing identified as being

our Indigenous community and supporting the whole-

ATSI descent, (see Table C20.1). This is a significant

of-government approach to Indigenous policy. This is

decrease from 2009–10 where 15.8 per cent of

predominantly driven through our work in the justice

all persons taken into custody identified as being of

system and our crime prevention team, specifically, our

ATSI descent.

Indigenous Community Liaison Team (ICLT).

Of persons arrested (excluding persons arrested for

The ICLT — of one Sergeant, one Constable and two

protective custody for intoxication), 17.1 per cent (534

unsworn members — is a dedicated team to enhance

persons) identified as being of ATSI decent.

communication between police and the ACT’s

Indigenous community. During this reporting period,

During the reporting period there were 11.1 per cent

the ICLT participated in a range of activities aimed at

(125) instances of people taken into protective custody

establishing and maintaining positive relationships within

for intoxication who identified as being of ATSI descent.

the Aboriginal and Torres Strait Island (ATSI) community,

These instances were for the commission of substantive

and to foster and enhance mutual understanding with

criminal offence/s or due to their need for protective

the aim of achieving a reduction in crime and the rate of

custody due to intoxication.

ATSI incarceration.

The overall results are positive, with a substantial decrease

The ICLT facilitates a number of programs for ATSI

in adult custody rates. Anecdotal evidence suggests that

youth, which are designed to develop interpersonal and

the current programs undertaken by the ICLT are providing

team building skills for those identified as ‘at risk’ and

a positive influence on the over representation of

offer alternatives to involvement in crime. The following

Indigenous people being taken in custody combined with

programs are all reported against the Aboriginal Justice

a significant decrease in volume crime statistics. More

Agreement and ACT Chief Ministers Task Force on

information can be found at Sections A3 — Highlights and

Aboriginal and Torres Strait Islander Affairs bi-monthly

A9 — Analysis of Agency Performance.

(unless otherwise stated).

Ulumba ‘Rain’ by artist Zita Wallace was commissioned and later launched by ACT Policing in April 2011, depicting the journey between police and the Aboriginal community.

156 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

Table C.20.1 — Number of persons lodged in custody 2010–11

Persons arrested

Protective custody for

Total in custody

intoxication

Male Female

Total

Male Female

Total

Male Female

Total

Juvenile

Indigenous

112

35

147

8

5

13

120

40

160

Non-Indigenous

224

93

317

24

9

33

248

102

350

Total

336

128

464

32

14

46

368

142

510

Adult

Indigenous

309

78

387

95

17

112

404

95

499

Non-Indigenous

1912

359

2271

816

119

935

2728

478

3206

Total

2221

437

2658

911

136

1047

3132

573

3705

TOTAL

2557

565

3122

943

150

1093

3500

715

4215

Source: PROMIS as at 4 July 2011

ABORIGINAL JUSTICE

 working with the Restorative Justice Unit (RJU) to

C

AGREEMENT

increase the number of young offenders referred to

restorative justice conferencing. The RJU diverts young

(Reported against the Aboriginal Justice Agreement only.)

people from elements of the justice process in order to

The AJA is a major commitment of the ACT Government,

reduce the number of young people in detention

which seeks to address the law and justice needs to

 as of 1 May 2011, for a six month trial period, all

ATSI people in the ACT. To ensure the objectives of the

young ATSI persons who are apprehended by police

agreement are achieved, a reporting framework has been

will be referred to the RJU for evaluation to enter the

developed to monitor the progress of all actions.

diversion program. This diversion will align with any

criminal prosecution

This reporting framework outlines progress against each

of the 105 tasks and ensures compliance and review of

 as part of the restorative justice process, a member

the agreement prior to its expiry in 2013. The AJA aims

of the ICLT, in the company of an RJU member, will

to achieve the following objectives:

visit every young person considered eligible for the

program to explain the procedure to them and to

 reduce over-representation of ATSI people in the

ensure compliance with the program.

criminal justice system

 improve access to justice services for victims

and offenders

PROGRAMS AND

 improve collaboration between stakeholders to

ACTIVITIES MANAGED OR

improve justice outcomes and service delivery

DELIVERED

 facilitate ATSI people taking a leadership role in

addressing their community justice concerns

As part of our ongoing commitment and in achieving the

AJA, we have continued to manage and deliver a number

 reduce inequalities for ATSI people in the

justice system.

of programs and activities aimed at ATSI people, some of

which were launched during this reporting period.

ACT Policing is working with our government and non-

government partners to fulfil our commitments to the AJA

ABORIGINAL INTERVIEW FRIENDS

and to provide better services and engagement with the

PROGRAM

Indigenous community in the ACT. These relationships

have been strengthened which has resulted in greater

The ICLT along with Judicial Operations partner with the

engagement with families who have often become

Aboriginal Justice Centre (AJC) to maintain the ‘Interview

disengaged with community services.

Friends Program.’ This program ensures that an interview

friend is provided to all ATSI persons who require or request

ACT Policing is further continuing to contribute to the

this service. Regular training is provided by the AJC to ensure

reduction of incarceration rates by undertaking and

that all volunteers maintain their knowledge and skills.

committing to the following:

The ICLT is responsible for ensuring currency of contact

information for the Interview Friends Program.

ACT Policing Annual Report 2010–2011 157

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

‘FRONT UP’ PROGRAM

NAIDOC WEEK

Research conducted by the Australia New Zealand Police

In July 2010 the ICLT participated in a number of

Advisory Agency (ANZPAA) states that there is significant

NAIDOC Week activities and events along with more

over representation of ATSI persons in crime, both as

than 400 ATSI and non-ATSI people. This participation

victims and offenders. It is estimated that around one-third

will continue in 2011.

of arrests of ATSI people in the ACT are for breaches of bail

ACT Policing provides funding for some of the NAIDOC

or failing to appear in court.

Week activities. More information can be found at Section

ACT Policing, in conjunction with the various agencies,

C.15 — Community Grants/Assistance/Sponsorship.

developed the ‘Front Up’ program to allow Indigenous

people a mechanism to voluntarily surrender themselves

KICKSTART (HOLIDAY) PROGRAM

to the courts without having to be processed by the

ACT Watch House.

Launched in January 2010, the Kickstart program focuses

on ATSI people who have become disengaged from the

Since the program trail commenced in August 2009,

community and service provision. The program runs in

there have been 34 instances where the AJC has arranged

partnership with the Northside Community Service and

for offenders to voluntarily hand themselves into the courts

is a conduit for Indigenous persons to re-engage with

for arrest on breach on bail, or an outstanding warrant

service providers and their local community.

for ‘failing to appear’. The program has been successful

and is viewed as a major step forward in fostering positive

During this reporting period three programs have been

relationships between police, the AJC and the ATSI

facilitated by Northside Community Services and supported

community in the ACT. The ICLT is currently managing

by ACT Policing, involving approximately 300 participants.

this program in partnership with the AJC to assist with the

establishment of an ongoing effective framework.

28 FEBRUARY 2011

For Sergeant Doug Inwood’s supervisor

At around 10.45am this morning (Monday 28 February) at the Sulwood and Athllon roundabout I noticed a girl writhing on the side of the road being attended by two women (one was the mother and the other a girl who stopped to assist).

I stopped and ran over to see if they required assistance as I presumed the girl had been run down by the car on the side of the road. At the same time the driver of an SUV also ran across the road to provide assistance. The girl had severe bruising down her back and was writhing uncontrollably.

The SUV driver quickly took control of the situation, assessed the girl’s condition and made a phone call for assistance. She appeared to be having a fit.

Because of the questions he asked the mother of the girl I presumed he was a doctor and asked him if was indeed a ‘medic’. He said no — stating he was a police officer.

He took over from the mother as the girl in question required considerable strength to restrain her and prevent injury.

I ended up comforting the distraught mother while the police officer and the girl continued to give both comfort and restrain the distraught girl. Both continued supporting the girl until the arrival of uniformed police and an ambulance.

Too often police are under the pump and criticised for their performance. Here was an off-duty police officer who could have easily driven past this girl in distress. Instead he stopped, gave immediate support to a very distressed young girl in a calm and measured way and at the same time gave ongoing support to a very distressed mother.

158 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

AFP GIRL POWER

BIMBERI JUVENILE DETENTION

This program has been developed to increase the

CENTRE

engagement of high risk young ATSI females in recreational

(This program ceased in December 2010.)

activities, community based projects and cultural awareness

programs and is still in its early stages of development.

ICLT members, along with Youth Liaison Officers,

participated in various sporting activities and case

The aim of the program is to assist in reducing the rate

conferencing with Indigenous and non-Indigenous

of young ATSI females involved in crime and promotes

young people at the Bimberi Juvenile Detention Centre.

positive relationships between ACT Policing and the ATSI

This provided these members with an opportunity to

community. This initiative has been lead by ACT Policing

engage with incarcerated young people in a controlled

in partnership with Northside Community Services and

environment and contribute to the rehabilitation process.

the PCYC.

Girl Power has a team in the Women’s Touch Football

ACT 2011 Winter Domestic Competition. As of

SECTION C.21 —

30 June 2011 the team had played eight games and

is attracting significant interest from other members of

ECOLOGICALLY

the ATSI community. Age demographic for the team is

C

14 to 35 years.

SUSTAINABLE

OPERATION MPOWER

DEVELOPMENT

The MPower committee was established under the

As a Commonwealth Agency the reporting requirements

auspices of the ACT Chief Ministers Task Force on

of the ACT Environment Protection Act 1997 do not

Aboriginal and Torres Strait Islander Affairs to provide

apply to us, however, we do take our responsibility

practical measures for at risk families, through frontline

towards the environment seriously.

service delivery agencies to build their capacity to engage

and to seek solutions to a range of issues that affect them.

ADDRESSING ECOLOGICAL

As the lead agency, we are instrumental in forming and

driving the MPower committee. This whole-of-government

SUSTAINABLE

response in represented by the Department of Housing

DEVELOPMENT

and Community Services, ACT Health, the Department

of Justice and Community Safety, ACT Department of

Environmentally sustainable principles and practices

Education and Training, Housing ACT, ACT Corrections,

are being integrated into the design, construction and

Youth Justice, ACT Courts and Tribunals and ACT Mental

operation of our facilities, including:

Health. The committee aims to focus the various services

 energy consumption minimisation

and agencies to assist disadvantaged Indigenous families

 water consumption minimisation

and individuals.

 waste minimisation

PATHWAYS PROGRAM

 consideration of the environmental impact of materials,

furniture, fixtures and finishes, including whole-

(Reported against the ACT Chief Ministers Task Force on

of-life costing, emissions minimisation, materials-

Aboriginal and Torres Strait Islander Affairs only.)

waste minimisation, recycled content and use of

This program focuses on re-empowering Indigenous

renewable materials

people who have become entrenched within the

 development and implementation of an environmental

judicial system by providing them with alternatives to

management system, certifiable under ISO 14001.

crime related activities i.e. employment and assisting in

We ensure that environmental considerations are

generating a legitimate income.

taken into account when purchasing office furniture

The aim of this program is to reduce the rate at which

and equipment. We also have a comprehensive

Indigenous people come into contact with the judicial

recycling program for paper, toner cartridges, metal and

system and provide them with the opportunity to

fluorescent tubes.

legitimately earn a living and support their family.

ACT Policing Annual Report 2010–2011 159

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

Construction progress for the new Belconnen Police Station.

TRANSPORT

ENERGY USE AND GREENHOUSE

The total ACT Policing fleet at 30 June 2011 comprised

EMISSIONS

195 motor vehicles and 25 motorcycles. Table C.21.1

Table C.21.2 below shows our energy use and

illustrated the break down of the vehicles by fuel type and

associated CO emissions. The table also includes an

2

the estimated greenhouse emissions.

estimate of emissions as a result of waste based on

the average full-time equivalent (FTE) staff during this

Table C.21.1 — Vehicles by fuel type

reporting period.

Fuel type

Vehicles

Estimated CO2

emissions (tonnes)

Table C.21.2 — Energy use and associated CO 2

LPG

11

104

emissions

Hybrid

3

3

Energy

Usage

Estimated CO2

type

emissions (tonnes)

Diesel

52

384

Electricity

6 088 469

6799

ULP

154

892

kWH

TOTAL

220

1383

GAS

18 129 186

1292

MJ

During this reporting period we continued to meet the

Waste

925 Ave FTE

1398

targets set by the Australian Greenhouse Office in relation

to the number of vehicles achieving a Green Vehicle

TOTAL

9489

Guide score of more than ten. We also continued to

encourage the use of ethanol-blended fuels during the

The total estimated CO2 emissions for ACT Policing

reporting period.

during the reporting period was 10 872 tones (1383

from vehicles and 9489 from energy use and waste). The

WATER

slight increase from 10 277 tonnes of CO2 emissions in

the 2009–10 reporting period is due to increases in FTE

Total water consumption across our facilities during this

throughout the year.

reporting period was 15 133 kilolitres.

160 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

MEASURES TO IMPROVE

An example of our approach to ensuring ecological

ECOLOGICALLY

sustainable development is the construction of the new

Belconnen Police Station.

SUSTAINABLE

DEVELOPMENT

NEW BELCONNEN POLICE

STATION

ACT Policing is continually reviewing its approach to

ecological sustainable development, particularly in relation

The new Belconnen Police Station, which is currently

to capital works and its accommodation strategy.

under construction, has included the following specific

environment sustainability design requirements:

During this reporting period, ACT Policing established a

 a specialist environment sustainability design

strategic accommodation committee to determine ACT

consultant as part of the design team

Policing’s footprint in the coming years. Once this future

direction is set, and requirements determined, we will be

 the design aimed to realise the highest possible Green Star

developing an appropriate environmentally sustainability

Rating for a police station, given its specific functionality

program for all our facilities, noting that our carbon

 the requirements of the National Australian Built

footprint will necessarily be more than other agencies

Environment Rating System for future measurement

given the 24/7 nature of policing business. However,

of operational performance.

C

within that paradigm we will collaborate with others, to

The new station will be an environmentally friendly

identify ways of minimising waste, energy and improve

building with several key features that encourage less

energy efficiency.

energy and water use including:

One of the challenges facing ACT Policing in this respect

 rain water harvesting system

is that we currently occupy some buildings which were

 solar hot water systems

not purpose-built or designed for the unique nature of our

operating environment, with many retro-fit to ensure some

 chilled beam air-conditioning system

level of environmental sustainability. Such buildings are

 natural light penetration to reduce demand on

counter-productive financially and in the environmental

artificial lighting.

sense. Working inline with the strategic accommodation

strategy will ensure a consistent and thoughtful approach

to how we address ecological sustainable development.

{UNDATED}

Constable Sam Norman – Belconnen Police Station

Constable Narelle Kavanagh – Belconnen Police Station

Mr Luke Shoemark (unsworn member) – ACT Policing Operations

The work of all three above officers was exemplary and — from our point of view — way above and beyond the call of duty.

We are deeply appreciative of their prompt and understanding response and their brilliant work in contacting and gaining the confidence of our daughter who was severely stressed by a number of setbacks she has recently experienced in a long ongoing marital dispute.

Please thank all of the officers again and (if appropriate) draw this message of thanks to their superior officers.

Thank you again from the bottom of our hearts.

{name withheld for privacy reasons}

ACT Policing Annual Report 2010–2011 161

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

SECTION C.22 —

AUSTRALIA AND NEW ZEALAND

ACT WOMEN’S

ADVISORY AGENCY — WOMEN IN

POLICING

PLAN 2010–2015

In December 2010 and May 2011, ACT Policing

participated at the Australia New Zealand Policing

Consistent with the strategic framework of the ACT

Advisory Agency (ANZPAA) Women in Policing forums.

Women’s Plan 2010–2015, there was significant

The forums are a proactive group brought together to

progress in identifying better conditions for women

identify best practice in:

in policing in the ACT during this reporting period.

 training requirements for women in traditionally male

dominated roles

Women in policing, and more specifically, increasing the

representation of women in our police service, is a key

 flexible work options

area of focus for ACT Policing.

 support for women

 networking.

ECONOMIC

THINK YOU’D MAKE A GREAT

COP — LOCAL RECRUITMENT

FLEXIBLE AND PART-TIME WORK

CAMPAIGN

PATTERNS

Our Think you’d make a great cop campaign in

During this reporting period a working group was

September 2010 to support local recruitment efforts for

established to examine ways in which flexible and part-

community policing officers targeted females to increase

time work patterns could be introduced more broadly into

representation of women in ACT Policing. Female officers

ACT Policing to facilitate a more balanced approach to

were used in profiling their career in ACT Policing, and

work and family commitments.

spoke about their experiences, challenges and rewards

We began by reviewing the needs of members,

as part of this strategy. As a result, our first ACT Policing

particularly those in sworn roles, when they return to

specific recruit class — Federal Police Development

work from extended leave. Patrol rostering patterns are

Program 3/2011, June 2011 — consisted of 13 women

being examined to explore more effective ways to meet

and 12 men. This was a significant milestone in

the requirement of a 24/7 response capability, and to

increasing the footprint of women in policing.

retain experience in frontline roles by looking at ways in

As part of the AFP’s ongoing recruitment strategy,

which rosters can accommodate the work/life needs of

emphasis has been given to recruiting more women

members. This will necessarily need to be informed by

into the organisation. Future recruit courses will target

the new Enterprise Agreement currently being negotiated

a 50 per cent female participation rate.

in the AFP.

Developing flexibility in operational employment options

WOMEN IN LEADERSHIP ROLES

has been acknowledged as a major challenge for ACT

Our executive team comprises five women, including the

Policing (more information about our major challenges

Director Corporate Services Judith Kendrick.

can be found in Section A.3 — Highlights). Policing, is by

its very nature, a reactive environment providing service

and response 24 hours a day, seven days a week, every

SOCIAL

day of the year. A certain number of frontline police are

required each shift to effectively police Canberra, and to

INTERNATIONAL WOMEN’S

conform with our Enterprise Agreement.

DAY — CELEBRATING WOMEN

Embedding flexible work options within the operational

IN POLICING

environment is not without considerable difficulty. This

has lead to officers returning from, for example, maternity

In March 2011 ACT Policing celebrated women

leave, traditionally being employed in non-operational

in policing at the 100th Anniversary of International

roles. However, our members have indicated their desire

Women’s Day with a morning tea to recognise

to be able to return to operational duties while still being

the achievements of women in ACT Policing and

able to fulfil their family obligations. We will continue to

the community.

work to achieve this.

162 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

The 2011 global theme for International Women’s Day

never to commit, excuse or remain silent about violence

was equal access to education, training and science and

against women.

technology: Pathway to decent work for women.

The campaign was further promoted with our members

As part of these celebrations women’s contribution to

leading the ‘Men in Uniform’ stalls with the ACT Fire

policing was recognised through a historical depiction of

Brigade, Canberra Raiders and Brumbies to raise funds

women in policing — including featuring the first female

in support of the elimination of violence against women.

police officer — illustrations of changes in women’s

The stalls were located in Canberra’s major shopping

uniforms over the years, and profiles of women in ACT

centres and sold White Ribbon Day merchandise and

Policing’s executive structure.

provided information about the issue. The stalls were

inundated with support from people wanting to undertake

‘the oath’. It was considered to be an outstanding result

and showed that the community is genuinely supportive

of this campaign. More than $8 000 was raised.

INTERVENTION AND

DOMESTIC VIOLENCE

C

ACT Policing is a key partner agency of the ACT’s Family

Violence Intervention Program (FVIP). Established in

1998 the FVIP allows for a coordinated response to

family violence incidents that come to police attention

and proceed to prosecution. The FVIP is a program

that integrates the activities of the police, prosecution,

courts and corrections in the criminal justice system,

and coordinates externally with other key agencies such

as the Domestic Violence Crisis Service (DVCS).

While ACT Policing’s mandate with regard to responding

to family violence is investigation, evidence collection,

and arrest and charge, we work cooperatively with other

FVIP participating agencies to maximise victims safety

and protection, provide opportunities for offender

accountability and rehabilitation, and seek continual

improvement in responding to family violence crimes.

More so than men, women are predominately victims

ACT Policing’s White Ribbon Day luncheon, November 2010.

of family violence and we work closely with DVCS to

ensure victims of this crime are provided crisis support.

WHITE RIBBON DAY

This relationship is supported by a Memorandum

of Understanding which outlines each agencies

In November 2010, ACT Policing hosted a lunch at the

responsibilities and how we work together in responding

National Convention Centre as part of an international

to family violence incidents including DVCS providing

campaign to stamp out violence against women.

a 24/7 call out response to all incidents.

White Ribbon Day is recognised as a call to action

Crime Prevention’s Intervention Team provide FVIP

for the community to join together and take an active

training to police recruits (through a two day program)

stand in condemning violence against women. Police

as well as to operational members within ACT Policing.

Commissioners from each Australian State and Territory

and New Zealand joined dignitaries and other guests —

The Intervention Team also provide victim assistance and

including a select group of young Canberra citizens — at the

support through the engagement of Victim Liaison Officers

lunch which was aimed to raise awareness and promote

(VLOs). VLOs contact victims of indictable crimes and offer

education about this issue across the entire community.

support, referral and assistance with a range of activities

relating to the criminal justice system. Through these

The Chair of the White Ribbon Foundation — Andrew

activities ACT Policing has good working relationships with

O’Keefe — led Police Commissioners in pledging an oath

government departments and community organisations

that also support victims of crime.

ACT Policing Annual Report 2010–2011 163

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

ENVIRONMENTAL

CANBERRA WOMEN’S NETWORK

The Canberra Women’s Network was established

PART-TIME EMPLOYMENT

to provide women within policing — sworn and

WORKING GROUP

unsworn — the opportunity to network, discuss issues

impacting on women within the workplace, and identify

ACT Policing established a part time employment working

emerging trends and issues with a view to developing

group — the Part Time Employment Working Group —

and implementing strategies to address these issues.

during this reporting period to:

The Network provides a forum which facilitates training

 improve awareness of the issues facing sworn part-

opportunities for women, for example, developing job

time employees

applications. A number of women within ACT Policing

 facilitate issues based discussions among part-time

are members of the Canberra Women’s Network.

employees and ACT Policing management, including

representatives from Human Resource strategies

NATIONAL WOMEN’S

 provide advice to ACT Policing about pathways

ADVISORY GROUP

for employees seeking or maintaining part-time

The National Women’s Advisory Group was established

employment

in 2010 to promote a culture of diversity for the

 identify strategic solutions for employees seeking

advancement, opportunities, recruitment and retention

or maintaining part-time employment and present

of women within the AFP. ACT Policing has senior

recommendations to ACT Policing executive for

representation on this Advisory Group.

endorsement and subsequent action.

Three meetings took place during the reporting period in

which a number of common issues and constraints emerged.

SECTION C.23 —

Eight recommendations were made by the group

MODEL LITIGANT

which were presented to the ACT Policing Executive

Committee. Of those recommendations the following four

GUIDELINES

recommendations are in the process of being addressed

and implemented across ACT Policing:

The AFP complies with the Model Litigant Policy

1. The redevelopment of role descriptions for positions

under the Judiciary Act 1901 (Cth), and abides by the

advertised, to outline if any of the role conditions are

legal service directions issued by the Commonwealth

negotiable or flexible. This will allow women to make

Attorney-General.

informed decisions regarding their ability to meet the

role requirements.

As a Commonwealth agency, any legal work performed

for ACT Policing is provided to the Commonwealth, and

2. ACT Policing is aligning its policies to those of the

does not constitute Territory legal work for the purposes

broader AFP policy framework in relation to diversity

of the Law Officer Act 1992 (ACT).

and flexible working practices. Examples include the

keeping in touch programs for members, in particular

There were no breaches of the Commonwealth Model

women, absent from the workplace for long periods

Litigant Policy in relation to any matters involving

(that is, maternity leave, long service leave etc.).

ACT Policing during this reporting period.

3. ACT Policing Human Resources to develop and

maintain a list of all part time members and the hours

and areas in which they work.

4. The establishment of a Part Time Advisory Group to

inform ACT Policing executive of solution based issues

facing part time employees.

The work undertaken by the Part Time Employment

Working Group was presented to the Canberra Women’s

Network meeting in July 2010 and to the National

Women’s Advisory Group in October 2010.

164 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

SECTION C.24 —

More than 4800 booklets have been distributed.

ACT STRATEGIC

The Senior Liaison Officers have also made 17 home

visits to seniors as a result of referrals from Victim

PLAN FOR POSITIVE Liaison Officers or ACT Policing members.

 Meals on Wheels

AGEING 2010–2014

ACT Policing members assist the Red Cross with

the Meals on Wheels service by delivering meals to

disadvantaged and vulnerable senior persons in the

ACT Policing recognises and values the contribution made

community. This service assists our officers to engage

to the community by our senior citizens; their experience,

with the seniors, gain their confidence and monitor

skills and knowledge often remains an untapped resource.

their welfare.

Our senior citizens, many of whom are retired from full

time employment, particularly in the law enforcement

The Red Cross also distribute our Home and Personal

field provide experience that can only be obtained ‘on

Safety booklet to all of the Meals on Wheels recipients

the job’ and as such provide excellent mentors to our

— some 700 people — most of whom are housebound.

police recruits.

 SupportLink

ACT Policing frequently make referrals to SupportLink

C

DIRECT INVOLVEMENT

to provide support to victims and witnesses to criminal

WITH SENIOR CITIZENS

activity, bereaved families and to vulnerable, aged or

at risk people. The service is available to all persons

regardless of age, background or socio-economic

We are involved in a range of programs that have a

status. SupportLink provides a referral mechanism

specific focus on the comfort and safety of our senior

between police and social support services to

citizens, including:

increase the opportunity for persons in need to

 Senior Liaison Officers

receive the appropriate social support relevant to their

Our Senior Liaison Officers regularly deliver home and

circumstances. SupportLink works directly with police

personal safety presentations to seniors in retirement

and other emergency services.

villages, church groups, aged care facilities and

multicultural senior citizen groups. Each participant at

the presentation is given a Home and Personal Safety

booklet, containing a range of useful information and

contact numbers for the police.

Volunteer in Policing member at the Canberra Retirement and Lifestyle Expo.

ACT Policing Annual Report 2010–2011 165

SECTION C LEGISLATIVE AND POLICY BASED REPORTING

One of the programs — the Home Safety Program

 Check the identification/credentials of charity workers.

— is designed to assist ACT residents in improving

 If you are in the backyard/rear rooms, keep the front

the security of their homes and to minimise other

door/s locked.

preventable risks, such as fire or injuries caused by

 Make sure your house number is clearly visible

falls. This program is supported by a range of other

from the street in case police or other services need

agencies including ACT Policing, ACT Fire Brigade,

to attend.

ACT Ambulance Service, Emergency Services Agency

and Neighbourhood Watch.

 Do not leave keys for your house in common hiding

places. Leave a spare set with a trusted neighbour,

 Canberra Retirement and Lifestyle Expo 2011

friend or relative.

This three day event provides an excellent opportunity

 If you are going out for the day only take what you

for our members to engage with a large number of

need — identification, money for transport and

seniors, a target audience not otherwise reached on

essential items. If you carry a handbag, make sure you

such a large scale. Approximately 14 000 attended

carry it in front of you.

the expo where our Crime Prevention members spoke

to senior citizens about concerns about elder abuse,

If confronted by a person on the street who is suspicious

Safety House and Volunteers in Policing.

or who has entered your residence then:

 Comply with them if they ask for your wallet or

CRIME PREVENTION

handbag.

THROUGH ONLINE

 If you think a neighbour or passerby will hear then

shout or yell.

SERVICES

 Consider carrying a personal alarm. They make a loud

pitched noise and will attract attention.

Our website — launched in April 2010 — contains

information and practical suggestions for seniors on how

 Take note of their appearance: clothing, features,

to manage their personal safety so they are comfortable

vehicle, registration, direction of travel and anything

in their own homes, and confident to leave their homes to

you consider may assist police, but do not put yourself

pursue other activities.

in danger to get this information.

Some of these suggestions include:

 Know the police contact numbers and keep them in

a handy place such as near the phone or on the fridge.

 Do not let a person you do not know into your home.

Consider entering these numbers into your speed dial

Talk with them through the security screen door or

settings on your phone.

open the door with the security chain still engaged.

 If you are expecting a service repairman or similar,

check the persons identification. Call their head office

to verify their details. Use the number out of the phone

book, NOT the phone number they provide you.

@CPOACT I live with cyclist robbed in Reid last night. Police response on scene, at hospital and follow up exemplary - much appreciated

@ACTPol_Traffic well done guys! Just wish people would be more responsible.

@ACTPol_Traffic thanks for the heads up, and for providing such a brilliant service-can’t count the times you’ve kept us clear of incidents

@CPOACT How are we going to get the message through that drinking driving will not be tolerated if ACT Court are so lenient? Bad outcome

This is smart Twittering. ACT Police in Canberra using Twitter to keep folks informed.

Well done team. @ACTPol_Traffic

166 ACT Policing Annual Report 2010–2011

LEGISLATIVE AND POLICY BASED REPORTING SECTION C

C

JUNE 2011

I would like to on behalf of our team here at Westfield Shopping Centre Management — Belconnen, take this opportunity to thank you and your officers that responded to Monday’s events here at the Belconnen Mall.

I have worked with many police units over the years in a variety of jurisdictions and I was particularly impressed with the response of ACT Policing and in particular with the manner of the response. I believe some 22 units responded including elements of the SRS.

The day was not without difficulty however it was the calm and professional response where I simply knew you and your team were operating in the background that I was most impressed with.

I guess the ‘paydirt’ for police operations was the swift apprehension of the offender which gladly brought an end the ongoing attacks to the centre that day.

On a daily operational level my security team works extremely well with the members of Belconnen Police Station.

On Monday it was the Command and Control that took central focus.

My team has also worked well to complete a video dossier of the offender which has lead to the investigating the procurement of accelerants from within the mall prior to the arson attacks.

Hopefully this with the efforts of you team will provide the courts with sufficient evidence to successfully convict the offender in the coming months.

{name withheld for privacy reasons}

ACT Policing Annual Report 2010–2011 167

Section D

APPENDICES

SECTION D APPENDICES

APPENDIX 1

respect of Territory functions in accordance with the terms

and conditions set out in the Arrangement.

IT IS AGREED by the parties to this Arrangement

AN ARRANGEMENT

as follows:

BETWEEN THE MINISTER

1. DEFINITIONS

FOR JUSTICE AND

CUSTOMS OF THE

1.1 In this Arrangement unless the contrary intention

appears: “ACT” means the Australian Capital Territory;

COMMONWEALTH

“ACT Policing” means the Australian Federal Police

AND THE AUSTRALIAN

business unit responsible for the provision of policing

CAPITAL TERRITORY

services to the ACT.

FOR THE PROVISION OF

“AFP” means the Australian Federal Police;

POLICE SERVICES TO THE “AFP Act” means the Australian Federal Police Act 1979; AUSTRALIAN CAPITAL

“Chief Police Officer” means the AFP employee appointed

TERRITORY

by the Commissioner, as provided for in this Arrangement,

to be the Chief Police Officer for the ACT;

BACKGROUND

“Commissioner” means the Commissioner of the

Australian Federal Police referred to in section 6 of the

Subsection 37(a) of the Australian Capital Territory Self-

AFP Act;

Government Act 1988 provides that the ACT Executive

“Commonwealth Minister” means the Commonwealth

has the responsibility of governing the Territory with

Minister of State appointed to administer the AFP Act;

respect to matters of law and order. Under subsection

23(1)(c) the ACT Legislative Assembly, however, has

“Commonwealth Place of Interest” means a facility

no power to make laws with respect to the provision by

or location that is directly involved in the conduct of

the AFP of police services in the ACT. As such there is

Commonwealth Government business or is otherwise in

no police act or similar legislation in the ACT with the

the interests of the Commonwealth to protect.

Australian Federal Police (AFP) being responsible for

‘Police Minister” means the Minister of the ACT Executive

providing policing services to the ACT under Section 8

who is responsible for police matters;

of the Australian Federal Police Act 1979.

“Police Services” means community policing services

In effect, these two pieces of legislation mean that the

provided for under this Arrangement which include, but

ACT is policed by the AFP and under the provisions of the

are not necessarily limited to, the preservation of peace

Australian Federal Police Act 1979 at Subsection 8(1A),

and good order, the prevention and detection of crime and

the Minister for Justice and Customs and the Australian

the protection of persons form injury or death, and the

Capital Territory may enter arrangements for the police

protection of property from damage, whether arising from

services in relation to the Australian Capital Territory that

criminal acts or otherwise;

are in respect of Territory functions as defined by section

3 of the Australian Capital Territory Self Government

“Purchase Agreement” means the annual agreement

(Consequential Provisions) Act 1988 (hereinafter called

provided for under this Arrangement between the Police

‘police services’).

Minister, the Commissioner, and the Chief Police Officer

setting out details of goods and services purchased by

Paragraph 9(1)(b) of the Australian Federal Police Act

the ACT from the AFP, the agreed price for those services

1979 provides that in addition to any other powers and

payable by the ACT to the AFP and the reporting by the

duties, a member of the Australian Federal Police has,

AFP on performance.

when performing functions in the Australian Capital

Territory, the powers and duties conferred or imposed on

2. PURPOSE AND OVERRIDING

a constable or on an officer of police by or under any law

COMMITMENT

(including the common law) of the Territory.

The Commonwealth Minister for Justice and Customs

2.1 The purpose of this Arrangement is to establish

and the Australian Capital Territory have agreed to enter

the enabling framework for the provision by the AFP of

arrangements for the provision of police services in

policing services to the ACT.

170 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

2.2 The Commonwealth is committed to the provision,

be sufficient grounds for the issue of a notice to discontinue

within the context of this Arrangement and the Purchase

this Arrangement in accordance with clause 13.3.

Agreement, of a high quality community policing service

4.5 Revenues received by the AFP in the course of

to the ACT.

enforcement of ACT legislation under this Arrangement

3. OBJECTIVES OF THE

will be remitted to the ACT.

ARRANGEMENT

4.6 The ACT Government will be responsible for the

provision of appropriate Community Policing infrastructure

3.1 Both parties seek from this Arrangement:

and facilities to the AFP. The ACT Government and the

 Appropriate policing – the arrangement provides

AFP will jointly develop a plan to apportion individual

an agreed level of policing services for the

responsibilities for the maintenance of structures and

ACT community;

facilities and the provision of fittings during the term of

 Service quality – the arrangement promotes and

this Arrangement.

sustains the high quality of service provision;

5. CHIEF POLICE OFFICER FOR

 Value for money – the arrangement encourages

efficient and effective service provision at an optimum

THE ACT

cost with an emphasis on continuous improvement;

5.1 There shall be a Chief Police Officer for the ACT who

D

and

shall, subject to the Authority of the Commissioner, be

 Capacity to deliver – the arrangement provides for

responsible to the Police Minister for the achievement of

sufficient resources to deliver the services to agreed

the outcomes set out in the Purchase Agreement and the

priorities and levels.

general management and control of AFP personnel and

resources deployed for the purposes of that agreement.

4. PROVISION OF POLICE

5.2 The Chief Police Officer shall be appointed by the

SERVICES TO THE ACT

Commissioner with the approval of the Police Minister.

4.1 The Commonwealth and the ACT Government

5.3 If the Police Minister advises the Commissioner in

agree that the AFP will provide Police services to the ACT

writing that the Chief Police Officer no longer enjoys the

Government in accordance with the Purchase Agreement,

confidence of the ACT Executive, and of the reasons for

as varied from time to time by arrangement between the

that lack of confidence, the Commissioner shall as soon

Police Minister and the Chief Police Officer.

as practicable replace the Chief Police Officer.

4.2 The ACT shall pay the AFP for the provision of police

5.4 The Chief Police Officer will have membership of the ACT

services pursuant to this Arrangement the amounts

Government Chief Executive Officer forum and will receive

specified in the Purchase Agreement.

timely advice on ACT budget instructions and processes.

4.3 The parties acknowledge that the AFP is also

required, within the ACT, to provide police services

6. POLICE MINISTER’S POWER

to the Commonwealth which are not subject to this

TO GIVE DIRECTIONS

Arrangement and for which the ACT is not required to

6.1 The Police Minister may give to the Chief Police

pay. This exclusion extends to cover the costs of enforcing

Officer general directions in writing as to policy, priorities

Commonwealth Law and protecting Commonwealth

and goals in relation to the provision of police services

interests by AFP personnel employed within the

by the AFP under this Arrangement and the Purchase

ACT Policing business unit. Costs excluded from the

Agreement.

arrangement will include those associated with the

protection of foreign dignitaries, foreign missions, and

6.2 The Chief Police Officer shall comply with any written

Commonwealth places of interest. The basis for allocating

directions received from the Police Minister under clause

costs against the Commonwealth and ACT Governments

6.1 unless a contrary written direction has been received

will be articulated in the Purchase Agreement.

from the Commonwealth Minister pursuant to the AFP Act.

4.4 The allocation of resources for the police services

6.3 Any written directions from the Police Minister will

required by the Commonwealth within the ACT will not be

be appended to the Purchasing Agreement in a form

altered in any way which might materially affect the police

that enables them to be published in the ACT Policing

services purchased by the ACT Government, without prior

Annual Report.

consultation and agreement. Failure to obtain agreement will

ACT Policing Annual Report 2010–2011 171

SECTION D APPENDICES

6.4 Except in case of emergency, the Commonwealth

(b) AFP Professional Standards (PRS) enquiries relating

Minister shall not issue to the Commissioner a Direction

to AFP employees providing services under this

pursuant to the AFP Act which affects the provision

Agreement; and

by the AFP of police services to the ACT unless the

(c) the deployment, operational status and movement of

Commonwealth Minister has first consulted the Police

AFP employees engaged in providing police services

Minister about the nature and purpose of that direction.

under this Arrangement.

Where in an emergency a Direction is given without prior

consultation with the Police Minister, the Commonwealth

8.3 The Chief Police Officer shall report annually to the

Minister will consult the Police Minister about the

Police Minister at a time nominated by the Police Minister

Direction as soon as possible thereafter.

on the provision of police services pursuant to this

Arrangement for the proceeding year. The annual report

6.5 If a Direction by the Commonwealth Minister to

will describe the outcomes achieved during the period

the Commissioner has the effect of increasing the

reported on and shall include details of the resources

cost of police services provided to the ACT, then the

utilised, the levels of crime reported and such other

costs attributable to the Direction will be borne by the

matters as may be specified by the Police Minister.

Commonwealth by adjusting the price paid by the ACT

in accordance with the price variation provisions of the

9. AUDIT

Purchase Agreement.

9.1 The Chief Police Officer will provide after the end of

7. NOMINATED AGENCY

each financial year and by date nominated by the Police

WITHIN ACT

Minister, a financial statement for that financial year

accompanied by a report of the Commonwealth Auditor-

7.1 Without inhibiting the independent reporting and

General or some other auditor nominated by the Chief

advisory capacity of the Chief Police Officer as prescribed

Police Officer and approved by the Police Minister stating:

in clauses 5.1 and 8.1, the Police Minister may request

(a) the correctness of the report made of performance

the AFP to provide information to a nominated agency

under the purchase Agreement; and

within the ACT. The nominated agency shall provide

support to the Police Minister in the performance of his

(b) any other matters which the Auditor-General, or

or her ministerial functions on policing.

otherwise approved auditor, considers should be

reported to the Police Minister.

8. PROVISION OF

9.2 The Police Minister is also entitled to have specific

INFORMATION TO THE

financial and performance audits conducted by the

NOMINATED AGENCY

Commonwealth Auditor-General, or other agreed auditor,

the cost of which shall be borne by the ACT.

8.1 The Chief Police Officer shall provide to the

nominated agency such information, reports and

10. LEGAL ADVICE

recommendations in relation to the provision of services

to the ACT under this Arrangement as the Police Minister

10.1 If legal advice and appearance about matters

may from time to time require. The Chief Police Officer

covered by the laws of the ACT (including the common

shall exercise discretion over the release of information to

law) is required by the AFP in relation to the provision of

the nominated agency to ensure that relevant information

police services pursuant to this Arrangement, the Chief

may be lawfully reported with due regard to privacy and

Police Officer shall

operational policing considerations.

seek such advice or appearance from the ACT Director

8.2 Consistent with the AFP values of integrity and

of Public Prosecutions, the ACT Government Solicitor’s

accountability and without limiting the generality of

Office or other legal sources, whichever is appropriate in

clause 8.1, the nominated agency may, subject to any

the circumstances.

applicable secrecy laws, request and receive information

from the Chief Police Officer, on behalf of the Police

11. TERMS AND CONDITIONS

Minister, regarding:

OF EMPLOYMENT

(a) complaints against AFP employees providing services

11.1 The Commonwealth is responsible for determining

under this Arrangement, including the investigation

the terms and conditions of employment of AFP

of such complaints and any related action whether

employees involved in the provision of police services

undertaken by the AFP, the Commonwealth

to the ACT pursuant to this Arrangement.

Ombudsman or otherwise;

172 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

11.2 If the Commissioner proposes to vary the terms

13.2 Two years prior to its expiry, the parties shall

and conditions of employment of AFP personnel in a way

commence negotiations about the terms and conditions

which might affect the manner and cost of providing

of a renewal of the Arrangement.

police services to the ACT, the Commissioner shall, before

13.3 If either party decides this Arrangement shall not be

altering those terms and conditions, consult with and

continued or renewed, it shall give at least 2 years notice

advise the Police Minister of the likely implications of the

in writing to that effect.

proposed alterations.

13.4 In the event that a replacement Arrangement is

12. DISPUTE RESOLUTION

not signed at expiry of the preceding Arrangement, the

parties may agree to extend the terms and conditions of

12.1 The mechanism for resolving disputes arising from

the current Arrangement.

this Arrangement will be as follows:

(a) in the first instance the Territory and AFP contact

14. PURCHASE AGREEMENT

officers listed at clause

14.1 A Purchase Agreement pursuant to this Arrangement

12.2 will use their best endeavours to settle the dispute; and

shall be renegotiated annually prior to the commencement

(b) if after 30 days the dispute is unresolved or the

of the next financial year, which begins on 1 July.

Contact Officers lack the authority to do so, the matter

D

14.2 In the event that the parties have not signed a

will be referred to the officers listed in clause 12.3 as

Purchase Agreement by 30 June in any year, the parties

the Responsible Officers.

may agree to the terms and conditions of an interim

12.2 For the purposes of this Arrangement the Contact

Purchase Agreement.

Officers will be:

IN WITNESS WHEREOF this Arrangement has been

For the AFP, Director, Corporate Services on advice

respectively signed for and on behalf of the parties:

from the AFP, Chief Operating Officer; and

For the Territory, Director, Justice, Planning and

Programs, Policy and Regulatory Division, Department

of Justice and Community Safety.

12.3 For the purposes of the Arrangement the

SIGNED by Senator the Han Chris Ellison

Responsible Officers will be:

Minister for Justice and Customs

on behalf of the Australian Government

For the AFP, Chief Police Officer in consultation with

the AFP, Chief Operating Officer; and

23 April 2006

For the Territory, Chief Executive Officer, Department of

Justice and Community Safety.

12.4 Any dispute or matter of concern to either party

arising from this Arrangement that cannot be resolved

by the officers nominated at clause 12.2 or 13.3 shall

SIGNED by Simon Corbell MLA

be referred for consultation between resolution by the

Minister for Police and Emergency Services

Commonwealth Minister and the Police Minister.

on behalf of the ACT Government

12.5 Contact Officers for the purpose of the annual

14 June 2006

Purchase Agreement are to be nominated in each

Purchase Agreement.

13. DURATION OF THIS

ARRANGEMENT

13.1 This Arrangement shall commence on a date

agreed to by the parties and shall remain in force for

five years.

ACT Policing Annual Report 2010–2011 173

SECTION D APPENDICES

APPENDIX 2

DEFINITIONS

5. Unless stated otherwise, definitions in the Agreement

are the same as in the Arrangement.

2010-2011 PURCHASE

AGREEMENT BETWEEN

SCOPE

THE ACT MINISTER

6. The output classes covered by this Agreement

FOR POLICE AND

include all the goods and services to be purchased by

the ACT from the AFP through the direct police budget

EMERGENCY SERVICES,

appropriation. This Agreement does not cover activities

THE COMMISSIONER,

funded by revenue outside the direct police appropriation.

AUSTRALIAN FEDERAL

7. The ACT’s purchaser interests covered by this

POLICE, AND THE CHIEF

Agreement include:

POLICE OFFICER FOR THE

(a) the policing outcome and all associated outputs to be

provided, listing final goods and services;

ACT FOR THE PROVISION

(b) performance measures for the outputs, together with

OF POLICING SERVICES

targets where appropriate; and

TO THE AUSTRALIAN

(c) financial and resource reporting.

CAPITAL TERRITORY

8. Agreed variations to this Agreement shall be

supported by correspondence which will be appended to

PURPOSE

the Agreement.

1. In accordance with the Australian Federal Police Act

9. The policing outcome and associated outputs to be

1979 (the Act), the Australian Federal Police (AFP)

provided, performance measures and definitions are

provides community policing services to the Australian

contained within Schedule 1 to this Agreement.

Capital Territory (ACT). The Act also allows for the

Commonwealth and ACT Governments to enter an

POLICE RESOURCE MODEL

arrangement for the provision of those policing services.

10. The Police Demand and Resourcing Model for the

2. On 14 June 2006, the Commonwealth Minister for

ACT, currently being developed by Mr John Walker,

Justice and Customs and the ACT Minister for Police

may be used as a tool to assist in analysing options for

and Emergency Services entered an arrangement

police staffing and in problem resolution. The Model

which established the enabling framework for the

may also be used by the ACT Government and ACT

provision by the AFP of policing services to the ACT.

Policing as a strategic tool to inform decisions in relation

The Arrangement for the Provision of Police Services

to determining future police resources to respond to

to the ACT (the Arrangement) requires the ACT Minister

changing demands, trends and policy impacts on

for Police and Emergency Services (the ACT Minister),

policing in the ACT.

the Commissioner and the Chief Police Officer to enter

a Purchase Agreement (the Agreement) for those services.

BILLING AND PAYMENT

The Agreement is required to set out the details of the

ARRANGEMENT

goods and services to be purchased by the ACT from the

11. The AFP will follow the general principles of

AFP, the agreed price for those services and AFP reporting

Commonwealth Cost Recovery Guidelines where

on performance.

appropriate in the provision of policing services to

3. This Agreement will be read in conjunction with the

the ACT Government.1

Arrangement of 14 June 2006.

12. Payments to the AFP will be on a pro-rata monthly

PARTIES

basis in accordance with the 2010–2011 Appropriation

Payment Schedule for ACT Policing, except for the

4. This Agreement is between the ACT Minister, the

one-off Repairs and Maintenance funding which will be

Commissioner of the AFP and the Chief Police Officer

paid following request from the AFP with supporting

for the ACT.

1 Australian Government Cost Recovery Guidelines, Department of

Finance and Administration Circular 2005/09

174 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

documentation for reimbursement of expenditure for

21. The AFP will assess the results of the survey of

these works.

crime victims in the ACT once completed, for possible

inclusion as one benchmark for establishing performance

ENABLING SERVICES COSTS

measures that relate to responding to victims of crime.

A performance measure may be documented in

13. Enabling services costs to support new initiatives wil

Agreements from July 2011 onwards.

be included as part of any ACT Policing budget bids.

14. The Territory and AFP responsible Officers as defined

DISPUTE RESOLUTION

under clause 24 of the agreement, will negotiate the

22. The mechanism for resolving disputes arising from

need to fund additional enabling services on the basis

this Agreement will be as follows:

of any extraordinary change in demand that may arise

as a result of a policy change by the Territory or by an

(a) in the first instance the Territory and AFP contact

unforeseen change in social circumstances in the ACT.

officers listed will use their best endeavours to settle

ACT Treasury will be informed of any additional funding

the dispute; and

requirements that are deemed necessary as soon as

(b) if after 30 days the dispute is unresolved or the

practical y possible.

Contact Officers lack the authority to do so, the

matter will be referred to the officers listed as the

D

POWERS AND OBLIGATIONS

Responsible Officers.

15 In accordance with the Arrangement, the Chief

23. For the purposes of this Agreement the Contact

Police Officer for the ACT, subject to the authority of the

Officers will be:

Commissioner of the AFP, will be responsible to the ACT

(a) for the AFP, Director, Corporate Services on advice

Minister for the achievement of the policing outcome and

from the AFP, Chief Operating Officer; and

delivery of outputs set out in the Purchase Agreement

(b) for the Territory, Director, Justice, Planning and

and the general management and control of AFP

Programs, Policy and Regulatory Division, Department

personnel and resources deployed for the purposes of

of Justice and Community Safety.

the Arrangement.

24. For the purposes of the Agreement the Responsible

16. Short-term variations to targets and priorities set

Officers will be:

by this Agreement may be determined by the Minister,

including at the request of the Chief Police Officer,

(a) for the AFP, Chief Police Officer in consultation with

following consultation and with reasonable notice.

the AFP, Chief Operating Officer; and

(b) for the Territory, Chief Executive Officer, Department

17. Such variations will be appended to this Agreement and

of Justice and Community Safety.

should be within budget limits unless otherwise agreed.

25. Any dispute or matter of concern to either party

18. The Chief Police Officer will provide services in

arising from this Arrangement that cannot be resolved

support of ACT ministerial information requirements

by the officers nominated at clause 22 or 23 shall be

which are compliant with ACT Government standards.

referred for consultation between resolution by the

DURATION OF AGREEMENT

Commonwealth Minister and the Police Minister.

19. The Agreement shall apply for the period 1 July 2010

ANNUAL REPORT

to 30 June 2011 in accordance with clause 14.1 of

26. The Chief Police Officer shall also report annually

the Arrangement.

to the ACT Minister, at a time nominated by the ACT

REPORTING

Minister, on the provision of police services pursuant to

the Purchase Agreement.

20. The Chief Police Officer shall report to the ACT

Minister within one (1) calendar month at the end of

each quarter, unless otherwise agreed by parties, on

those matters prescribed in Schedules 1, 2 and 3 in

this Agreement. The reports will be provided in a format

agreed by the parties, covering performance, finance

and resources.

ACT Policing Annual Report 2010–2011 175

SECTION D APPENDICES

SCHEDULE 1 – PERFORMANCE REPORTING

OUTCOME

In partnership with the community, create a safer and more secure Australian Capital Territory through the provision of quality police services.

This will be achieved through four main areas of activity: Crime and Safety Management; Traffic Law Enforcement and Road Safety; Prosecution and Judicial Support; and Crime Prevention.

OUTPUTS

Crime and Safety Management

•· Incident Response and Policing Support for the Community

•· Crime Detection and Investigation

ACT Policing will provide a safer and more secure Australian Capital Territory so that members of the community can go about their daily lives without undue fear of crime.

This will be achieved by:

(i)

providing efficient and effective police response to calls for assistance received from members of the community; (ii)

conducting investigations to detect offenders and bring them to justice; and (iii)

maintaining a proactive presence in the community, driven by the analysis of police intelligence data.

Output Price:

$95,600,000

Traffic Law Enforcement and Road Safety

ACT Policing will enforce traffic laws and promote safer behaviour on ACT roads with the objectives of reducing the number of crash fatalities and injuries to members of the community.

Output Price:

$12,870,000

Prosecution & Judicial Support

ACT Policing will maximise the number of successful prosecutions in Court by providing support to the Director of Public Prosecutions and the Courts.

Output Price:

$20,863,000

Crime Prevention

ACT Policing will seek to reduce and prevent crime through strategies that incorporate government and community cooperation to address risk factors associated with criminal behaviour and recidivism and raise awareness of the community’s role in their own safety and security.

Output Price:

$9,242,000

Total Price2 =

$138,575,000

The above four main outputs will be achieved through the provision of police resources – including personnel, as defined and explained in Schedule 2 of this Agreement.

The attribution of prices to outputs is indicative of resource prioritisation by outputs and may vary throughout the year according to the operational assessment of the Chief Police Officer. Changes to the total price must be agreed by both parties.

2 Includes one-off additional Repairs and Maintenance funding.

176 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

PERFORMANCE MEASURES

Measures

Target

Level of Crime

1. Number of offences against the person reported or becoming known per 100,000

800 or lessb1

population.a

2. Number of offences against property reported or becoming known per 8500 or lessb

100,000 population.a

3. Percentage of offences against the person cleared.

67% or moreb

4. Percentage of offences against property cleared.

14% or moreb

Perceptions of Crime

5. Percentage of persons who are concerned about becoming a victim of physical assault in National Average or less

a public place – excluding sexual assault in the next 12 months.a,c,d 6. Percentage of persons who are concerned about becoming a victim of sexual assault in National Average or less

the next 12 months. a,c,d

7. Percentage of persons who are concerned about becoming a victim of housebreaking in National Average or less

D

the next 12 months. a,c,d

8. Percentage of persons who are concerned about becoming a victim of motor vehicle theft National Average or less

in the next 12 months. a,c,d

9. Percentage of persons who feel safe at home alone during the day. a,c,d National Average or more

10. Percentage of persons who feel safe at home alone during the night. a,c,d National Average or more

Police Responsiveness

11. Response times for Priority One Incidents:

• Within 8 minutes;

60% or more

• Within 12 minutes.

90% or more

12. Response times for Priority Two Incidents:

• Within 20 minutes;

60% or more

• Within 30 minutes.

95% or more

13. Response times for Priority Three Incidents: Where police attention or response is required:

– as determined in consultation with the complainant;

90% or more

– but, in any event, no later than 48 hours from the initial contact by the complainant.

14. Percentage of 000 calls answered on first or second presentation:

• On first presentation;

90% or more

• On second presentation.

98% or more

Public Confidence in Police

15. Percentage of persons satisfied with most recent contact with police services.c,d National Average or more

16. Percentage of persons who agree that police perform their job professionally.c,d National Average or more

17. Percentage of persons who agree that police treat people fairly and equally.c,d National Average or more

18. Number of established complaint issues against police.e

72 or below

19. Number of established complaint issues relating to persons in custody. e 15 or below

Road Safety

20. Number of road crashes resulting in death per 100,000 population.a 4.2 or lessb

21. Number of road crashes resulting in injury per 100,000 population.a 180 or lessb

22. Percentage of persons who self-report to driving 10km per hour or more over the National Average or less

speed limit. a,c,d

23. Percentage of persons who self-report to driving while not wearing a seatbelt. a,c,d National Average or less

ACT Policing Annual Report 2010–2011 177

SECTION D APPENDICES

Measures

Target

24. Percentage of persons who self-report to driving while suspecting they are over the National Average or less

prescribed alcohol limit. a,c,d f

25. Percentage of persons who self-report to driving when using a mobile phone. a,c,d National Average or less

Supporting the Judicial Process

26. Percentage of briefs delivered to the DPP within the designated timeframe. g 75% or more

27. Percentage of cases finalised by offence proved in court.h,i

80% or more

28. Percentage of cases finalised by a not-guilty verdict or otherwise withdrawn.h,j 18% or less

29. Percentage of cases otherwise resolved. h,k,l

5% or less

Crime Prevention

30. Percentage of persons who perceive the following quality of life issues to be a problem in their neighbourhood a,c,d :

• speeding cars, dangerous or noisy driving

National Average or less

• graffiti/vandalism

National Average or less

• louts/gangs

National Average or less

• drunken/disorderly behaviour

National Average or less

31. Number of juveniles referred to diversionary programs m

55 or morem

32. Number of persons referred to community support agencies.

5100

33. Design and delivery of a victim awareness training program for ACT Police Officers.

90% concluded within a

12 month period n

34. Number of referrals to drug diversion programs (drug demand reduction effort).

65 or more b

Notes – Schedule 1

a. These measures encompass the jurisdiction of a great many

f. In the ACT, the prescribed limit is 0.02g of alcohol per 100mL

public and private institutions and individuals who contribute

of blood for those classed as a ‘special driver’ in the Road

to the overall results and standings. Success in these targets is

Transport (Alcohol and Drugs) Act, 1977.’ Special drivers’

not the sole domain or responsibility of ACT Policing.

include those with a learner, provisional, probation, restricted,

b. These targets are based on a three year average.

suspended and disqualified licence. The prescribed limit for all

other drivers is 0.05g of alcohol per 100mL of blood.

b1. ACT Policing has sought an aspirational target in relation to

reported offences against the person for 2010-2011 with

g. Briefs delivered to the DPP within the designated timeframe

the understanding that there are a number of externalities

include those where a formal extension was applied for

which may adversely impact on the ability of ACT Policing to

and granted.

positively influence outcomes against this KPI.

h. These measures are based on the concept of a ‘case’ where

c. These measures are sourced from the National Survey of

a person may be brought before the court on multiple charges.

Community Satisfaction with Policing (NSCSP), a self-reporting

The charges are, for the purposes of this measure, grouped

survey conducted by Roy Morgan Research.

under the apprehension identification number which is

automatically generated by the PROMIS Case Management

d. Using the results of the relevant NSCSP questions, the

System.

percentage of persons ‘concerned’ in Measures 5-8 equals

those who scored ‘somewhat concerned’ or ’very concerned’;

i. This measure records successful prosecutions as being

the percentage of persons ‘who feel safe’ in Measures 9-10

those where any of the charges under one apprehension

equals those who scored ‘safe or ’very safe’; the percentage of

identification number has been proven before the court.

persons ‘satisfied’ in Measures 16 equals those who scored

j. This measure records cases where none of the charges under

‘satisfied’ or ’very satisfied’; the percentage of persons ‘who

one apprehension identification number have been proven

agree’ in Measures 17-18 equals those who scored ‘agree’

before the court.

or ‘strongly agree’; the percentage of persons ‘self-report

k. This measure records cases which resulted in a court appearance to driving’ in Measures 23-26 equals those who scored

where a magistrate or judge has made a determination which is

‘sometimes’, ‘most of the time’ or ‘always’. Measure 31 equals

not related to a finding of guilty or not guilty. This currently refers to those who scored ‘somewhat of a problem’ or ‘major problem’

mental health orders used by a court.

for each separate problem.

l. The term “otherwise resolved’ includes cases referred to the

e. Based on the actual number of issues linked to a complaint

Mental Health Tribunal, remands by the court before a matter

rather than the number of persons making complaints.

is determined.

Includes category 1 to 4 complaint issues relating only to ACT

Policing members of the Australian Federal Police. Measure

m. Excludes other agency referrals. Target based on 2008-2009

19 excludes issues encompassed in Measure 20. This data

benchmark year data.

has only been collected by ACT Policing for 2007-2008 and

n. An allowance has been made for officers on leave, training, etc 2008-2009, therefore the targets are based on an average of

during the twelve month period. The number of sworn officers

these two years.

will be taken from the date of signature of this Agreement by

the Minister for Police and Emergency Services. The 12 month

period will expire on the date of expiration of this Agreement.

178 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

DEFINITIONS – SCHEDULE 1

Term

Definition

Offence

A breach of the criminal law.

Offences against the person

Offences against the person include homicide and related offences, assaults, sexually based offences, kidnap and other person offences.

Offences against property

Offences against property include robbery, blackmail, extortion, burglary, fraud, motor vehicle thefts, other theft offences, property damage and environmental offences.

Offence cleared

Offences cleared by arrest, summons, Voluntary Agreement to Attend Court, charge before court, diversionary conference, caution, Simple Cannabis Offence Notice, or otherwise resolved.

Comparability of Survey of

Data reported in the 2000–2001 financial year was compiled by the Australian Bureau of Community Satisfaction with Statistics and published in the Population Survey Monitor. These data were collected through Policing results

face-to-face interviews with respondents through a sample of approximately 220 people in each quarter of the financial year. This was discontinued and replaced by the Survey of Community Satisfaction with Policing (NSCSP), which is conducted on an ongoing basis throughout the year using telephone interviews. The NSCSP, has been conducted by Roy Morgan Research since 1 July 2006, and prior to this, by AC Nielsen. While the content of the survey remains relatively similar over time, there is some potential for variations in results D

based solely on the difference in the survey methodologies and survey providers.

Prioritised response model

The model used by the Computer Aided Dispatch system to prioritise incidents for dispatch of patrols.

Police response

All police attendance to calls for assistance from members of the community that fit within the prioritised response model.

Priority One Incident

Life threatening or time critical situations.

Priority Two Incident

Situations where the information provided indicates that time is important, but not critical.

Priority Three Incident

There are two possible responses to situations where there is no immediate danger to safety or property. This will be either police attention or police response. . Each incident will be managed on a case by case basis in full consultation with the complainant.

During that consultation, a determination will be made as to whether the complainant agrees that the matter can be handled over the telephone (police attention) or if attendance is required by Police. If the latter, then attendance must be not later than 48 hours from the initial contact by the complainant.

Percentage of 000 calls

It is the policy of TELSTRA to re-present 000 calls to another line after 9 rings in order to answered on first and

maximise the response rate. This is a national standard endorsed by Emergency Service second presentation.

Organisations across Australia.

The measurement of response to 000 calls is based on average operating capacity and the target for this measure does not include abnormal instances created by one major event where operating capacity is overloaded due to multiple reporting of the same incident.

Complaint issues

Issues associated with a complaint made in accordance with the Australian Federal Police Act, Part V, 1979.

Custody

The restriction or removal of a person’s right to freedom of movement. May also be constructive as a result of a person believing that they may not exercise their free will as a result of dealings with a police officer and is deemed to exist in circumstances where a person: i) is in the company, care, custody or control of a member or special member, and is restricted from leaving that company for the time being;

ii) is placed in a holding room;

iii) is lodged in police cells or an area or facility controlled by police; or iv) is placed under arrest.

Injury

An injury sustained by any person as a result of a collision, which necessitates treatment by a medical practitioner.

DPP

Director of Public Prosecutions.

Hearing brief of evidence

A collation of all relevant evidentiary material relating to a prosecution to be forwarded to the DPP. It is accepted that for the Judicial Process Measures (Numbers 26, 27, 28, 29) the efficiency of other agencies such as the DPP as well as the capacity of victims and witnesses to present their evidence may also affect judicial process outcomes.

ACT Policing Annual Report 2010–2011 179

SECTION D APPENDICES

SCHEDULE 2 – RESOURCE REPORTING

FTE Number

The ACT Government has agreed to fund the Full Time Equivalent (FTE) of 923 AFP employees engaged in the provision of community policing services to the ACT for financial year 2010-2011. (823 FTE plus 100

FTE (enabling)). (Noting that there has been an increase in enabling FTE of two since financial year 2009 -2010. This notional increase is calculated based on the enabling funding provided as part of new initiatives for ACT Policing.)3 This number is a budgeted figure only, acknowledging that actual staffing levels will vary at any given time.4 This budgeted figure is used in this Agreement for information only and not as a performance measure.

Staff Movement Reporting

In accordance with subclause 8.2 (c) of the Arrangement, the Chief Police Officer will report quarterly to the Police Minister on the deployment, operational status and movement of AFP employees. Reporting will include:

 Definitions;

 Designation of staff as per operational and non-operational staff;

 Aggregated number of staff transfers into ACT Policing; and

 Aggregated staff transfers out of ACT Policing;

The Chief Police Officer will give timely advice to the Minister on any senior AFP personnel movements or changes (from Superintendent rank (or equivalent) upwards).

Year period. Any increase in staffing may then be offset by reductions during low workload periods (winter) in order to rema in within annual budgeted levels.

3 FTE number (operational and non-operational personnel) includes enabling FTEs (such as forensics, IT personnel) and is the level to which a unit may be staffed. Actual FTE numbers do not represent individuals but represent the aggregate sum of the percentage of time spent on ACT Government Service Delivery by individuals employed within the ACT Policing business unit and AFP Enabling areas 4 The budgeted FTE number is an annualised figure with actual FTE varying at any time in line with operational requirements. For example, the AFP may deploy additional resources to support ACT Policing in high workload periods such as Christmas/New 180 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

SCHEDULE 3 – FINANCIAL REPORTIN

G

Schedule 3 – Financial Reporting

The Chief P

olice Officer will provide the following report on a quarterly basis in accordance with clause 20 of this

T A

he gr

C eement

hief P :

olice Officer wil provide the following report on a quarterly basis in accordance with clause 20

of this Agreement:

Australian Federal Police

ACT Community Policing

Financial Performance

For the period 2010-2011

Current Budget

Prorata Expenditure

2010-11

Expenditure YTD

YTD Budget

Rate Based On Phased Full Year Estimate Over/Under (-)

Budgets

Employee Expenses

Base Salaries (inc HDA)

Composite Salaries

Provision for Recreation Leave

Provision for Long Service Leave

Superannuation

Overtime & Penalties ACTP

Worker's Compensation - Comcare

Total Salary Related Expenses

Administrative Expenses

Communications Expenses

D

Computer Expenses

Consultants/Contractors

General Expenses

Insurance

Motor Vehicle Expenses

Office Expenses

Other Operational Costs

Security

Staff Expenses

Training

Travel Expenses

Property Items Discretionary

Total Administrative Expenses

Non-Discretionary

Property Operating Expenses

Termination Payments

Compensation & Legal

Depreciation

Total Non-Discretionary Expenses

Enabling Expenses

People Strategies

Finance & Commercial

Learning & Development

Legal Services

Forensic & Technical Services

Professional Standards

Information Services

Total Enabling Expenses

Total

The report wil be accompanied by commentary where consolidated node variations exceed 5% of pro-rata ph

T ase

he r d bud

eport g

wil et

l s.

be accompanied by commentary where consolidated node variations exceed 5% of pro-rata phased budgets.

14

ACT Policing Annual Report 2010–2011 181

SECTION D APPENDICES

NOTES - SCHEDULE 3

Cost Attribution Methodology

The AFP provides Community Policing services to the ACT Government on a cost recovery basis. Costs are calculated against defined outputs to be met by the AFP’s ACT Policing business unit and some specialised elements from the wider AFP (Enabling). ACT Policing business unit costs are apportioned between the ACT

and Commonwealth Governments on the basis of direct and indirect cost attribution. Costs associated with AFP operational and corporate support (Enabling) are determined using Commonwealth Government Cost Recovery Guidelines where appropriate.

AFP Cost Attribution Diagram

ACT POLICING BUSINESS UNIT EXPENSE

ACT SPECIALIST SUPPORT

(ENABLING)

Is expense directly attributable to individual ACT Output or the Commonwealth?

Cost Recovery of ACT Government

service provision

YES

NO

Direct Attribution

Indirect Attribution

• Forensic Services and Technical

• Counter terrorism exercises

Expenses allocated against

Operations

• Major events

ACT Outputs and the

• Professional Standards

• Demonstrations

Commonwealth using

• Policy and Commercial

• Specific operations

the Activity Matrix

• Learning and Development

• Information Technology

• Visiting dignitaries

Expenditure directly applied against

Enabling Attribution

relevant ACT Output

Direct attribution for Forensic and

Technical Operations (Crime and

Safety) with remainder allocated

annually on basis of percentage of

effort across ACT Outputs

ACT Policing Service delivery to the

Commonwealth

Crime and Safety

Traffc Law Enforcement

Prosecutions and

Crime Prevention

Management

and Road Safety

Judicial Support

AFP Outcome 2 (Services to the ACT Government)

Indirect Attribution

The annual ACT Policing Activity Survey, which is used as an input into the Activity Matrix will be conducted at a time agreed to by the Police Minister and the Chief Police Officer. Any additional surveys or alternative methods of activity recording will be conducted where agreed to by both parties. Any changes to the Activity Matrix will be applied to the Financial Management Information System (FMIS) as soon as practical. No retrospective changes to the Activity Matrix will be made without the agreement of both parties.

182 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

ACT Funding Considerations

The following components are part of the ACT

considerations for ACT Policing costs to the Territory

in 2010-2011:

(a) ACT Budgeted Full-Time Equivalents (FTE) of 923 FTE

(823 FTE plus 100 FTE (enabling)) = $138,575,000.

(Noting that there has been an increase in enabling

FTE of two since financial year 2009-10. This notional

increase is calculated based on the enabling funding

provided as part of new initiatives for ACT Policing.)

(b) Annual ACT Policing budget determined by annual

budget outcomes with costings for any additional

police calculated on level of police officer’s experience

and skill to perform task. The budgeted figure includes

enabling services and incorporates the equalisation

contribution for Police provided in the ACT GST pool. 5

D

DEFINITIONS – SCHEDULE 3

Term

Definition

Activity Survey

An annual statistical analysis of ACT Policing activities undertaken over a seven day period to capture and define the more routine tasks performed by ACT Policing which are not readily identified by direct cost-attribution. These tasks are subsequently attributed to either Commonwealth or ACT

Outputs delivered by ACT Policing.

Activity Matrix

A table of values derived from a budget weighted average of activity survey data used to allocate indirect costs against ACT Policing Outputs at a cost centre level.

Enabling

Services purchased from the wider AFP such as Information Technology or Forensic Services not within the managerial responsibility of the Chief Police Officer.

FMIS

Financial Management Information System or otherwise known as Accounting System.

5 The equalisation contribution replaces the Special Fiscal Needs (SFN) allowance provided by the Commonwealth in recognition

of the ACT not having control over the terms and conditions of

employment of AFP employees

ACT Policing Annual Report 2010–2011 183

SECTION D APPENDICES

APPENDIX 3

SPECIAL AREAS OF FOCUS

The Government expects the AFP to give special

emphasis to the following broad operational issues during

2010–2011 MINISTERIAL

financial year 2010-2011:

DIRECTION

 Take a leadership role with partner agencies in the

delivery of Liquor Industry reforms in the ACT (with

MINISTER FOR POLICE AND

particular emphasis on minimising the adverse effects

of alcohol related violence in public places).

EMERGENCY SERVICES

 Work with partner agencies to develop a property

SIMON CORBELL, MLA

crime reduction strategy.

This Direction is issued under s. 6 of the Policing

 Optimise mobile technology in police vehicles

Arrangement between the Commonwealth and ACT

and communications systems to increase police

Governments and outlines the Government’s priorities

efficiency, visibility and exchange of information with

and expectations for the Australian Federal Police (AFP)

the community.

and the Chief Police Officer. This Direction is to be read in

 Continue to target traffic offences and drink driving

conjunction with the 2010–2011 Purchase Agreement

with the aim of improving road safety within

between the ACT Minister for Police and Emergency

the Territory.

Services, the AFP Commissioner and the Chief Police

Officer for the ACT.

REPORTING

THE ROLE OF THE AUSTRALIAN

The ACT Government expects the AFP to report quarterly

FEDERAL POLICE

to the Minister for Police and Emergency Services on

progress against special areas of focus.

In accordance with the Australian Federal Police Act

1979 (the Act), the AFP provides community policing

services to the Australian Capital Territory (ACT). In

accordance with the Act the Commonwealth and

ACT Governments entered into an arrangement for

the provision of policing services in June 2006. This

arrangement details the goods and services to be

purchased by the ACT from the AFP and the agreed price

Simon Corbell, MLA

for those services. This arrangement is supported by

Minister for Police and Emergency Services

annual Purchase Agreements which outline the range of

14 October 2010

deliverables and key performance indicators. Consistent

with this agreement I expect ACT Policing to pay due

attention to all elements of the Purchase Agreement.

184 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

APPENDIX 4

FINANCIAL STATEMENTS AND STATEMENT

OF PERFORMANCE

D

ACT Policing Annual Report 2010–2011 185

SECTION D APPENDICES

186 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

D

ACT Policing Annual Report 2010–2011 187

SECTION D APPENDICES

188 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

D

ACT Policing Annual Report 2010–2011 189

SECTION D APPENDICES

190 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

D

ACT Policing Annual Report 2010–2011 191

SECTION D APPENDICES

192 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

D

ACT Policing Annual Report 2010–2011 193

SECTION D APPENDICES

194 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

D

ACT Policing Annual Report 2010–2011 195

SECTION D APPENDICES

196 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

D

ACT Policing Annual Report 2010–2011 197

SECTION D APPENDICES

198 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

D

ACT Policing Annual Report 2010–2011 199

SECTION D APPENDICES

APPENDIX 5

OFFENCES REPORTED OR BECOMING KNOWN IN THE

AUSTRALIAN CAPITAL TERRITORY 2010-2011

Offences type

Offences

Offences

Clear up

Male

Female

Total

reported

cleared

rate

charges

charges

charges

Offences Against the Person

Homicide and Related Offences

Murder

1

3

300%

3

0

3

Attempted murder

3

3

100%

6

0

6

Conspiracy to murder

0

0

-

0

0

0

Manslaughter

1

1

100%

0

0

0

Driving causing death

0

0

-

0

0

0

Homicide unspecified

0

0

-

0

0

0

Total homicide and related offences

5

7

140%

9

0

9

Assaults (excluding sexual)

Assault causing GBH

37

22

59%

23

0

23

Assault causing ABH

436

309

71%

249

56

305

Assault other

1992

1630

82%

750

180

930

Total assaults (excluding sexual)

2465

1961

80%

1022

236

1258

Sexual Offences

Sexual assault 1st 2nd 3rd degree

5

2

40%

4

0

4

Sexual intercourse, no consent

73

70

96%

16

0

16

Sexual intercourse, person < 16 yrs

47

58

123%

29

0

29

Indecent act, assault

29

22

76%

2

0

2

Indecent act, no consent

62

51

82%

37

0

37

Indecent act, person < 16 yrs

44

62

141%

45

0

45

Incest

11

14

127%

6

0

6

Indecent exposure

44

21

48%

5

0

5

Abduction (sexual intent)

0

0

-

0

0

0

Total sexual offences

315

300

95%

144

0

144

Other Offences

Kidnap

15

17

113%

18

2

20

Other offences against the person

116

89

77%

117

7

124

Total other offences

131

106

81%

135

9

144

Total Other Offences Against the

2916

2374

81%

1310

245

1555

Person

Offences Against Property

Robbery

Armed robbery

143

91

64%

92

11

103

Other robbery

112

52

46%

46

13

59

Total robbery

255

143

56%

138

24

162

200 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

Offences type

Offences

Offences

Clear up

Male

Female

Total

reported

cleared

rate

charges

charges

charges

Blackmail and Extortion

Blackmail and extortion

1

1

100%

0

3

3

Burglary

Burglary dwellings

2498

346

14%

311

39

350

Burglary shops

348

49

14%

50

10

60

Burglary other

618

88

14%

85

4

89

Total burglary

3464

483

14%

446

53

499

Fraud and Misappropriation

Fraud

492

920

187%

338

674

1012

Counterfeiting

19

9

47%

0

1

1

Misappropriation

0

0

-

0

0

0

Total fraud and misappropriation

511

929

182%

338

675

1013

D

Handling Stolen Goods

Receiving

27

35

130%

50

8

58

Unlawful possession

89

92

103%

140

56

196

Other handling stolen goods

9

8

89%

1

0

1

Total handling of stolen goods

125

135

108%

191

64

255

Theft or Illegal use of a Vehicle

Motor vehicle theft

1304

161

12%

159

23

182

Bicycle theft

397

11

3%

2

0

2

Boat theft

5

1

20%

0

0

0

Aircraft theft

0

0

-

0

0

0

Other vehicle theft

0

0

-

0

0

0

Unspecified vehicle theft

0

0

-

0

0

0

Total theft or illegal use of a vehicle

1706

173

10%

161

23

184

Other Theft

Stock theft

1

0

0%

0

0

0

Shop stealing

1160

603

52%

229

231

460

Theft at burglary - dwellings

1770

260

15%

253

22

275

Theft at burglary - shops

210

36

17%

20

2

22

Theft at burglary - other

372

34

9%

21

2

23

Other theft

7084

715

10%

221

69

290

Total other theft

10597

1648

16%

744

326

1070

Property Damage

Arson

250

38

15%

15

5

20

Damage at burglary - dwellings

81

13

16%

21

1

22

Damage at burglary - shops

28

3

11%

5

0

5

Damage at burglary - other

91

22

24%

5

0

5

Other property damage

6835

958

14%

475

67

542

Total property damage

7285

1034

14%

521

73

594

ACT Policing Annual Report 2010–2011 201

SECTION D APPENDICES

Offences type

Offences

Offences

Clear up

Male

Female

Total

reported

cleared

rate

charges

charges

charges

Environmental Offences

Pollution

5

3

60%

0

0

0

Flora and fauna

0

0

-

0

0

0

Other environmental offences

20

18

90%

0

0

0

Total environmental offences

25

21

84%

0

0

0

Total Offences Against Property

23969

4567

19%

2539

1241

3780

Offences Against Good Order

Government security/operations

43

44

102%

98

23

121

Justice procedures

1619

1506

93%

1895

447

2342

Firearms and weapons

248

229

92%

249

24

273

Other offences against good order

930

719

77%

535

194

729

Total offences against good order

2840

2498

88%

2777

688

3465

Drug Offences

Possess and use drugs

383

381

99%

330

63

393

Deal and supply drugs

33

33

100%

34

7

41

Manufacture and grow drugs

30

24

80%

24

6

30

Other drug offences

14

9

64%

0

0

0

Total drug offences

460

447

97%

388

76

464

Traffic Offences

Drink driving offences

1461

1442

99%

1236

294

1530

Dangerous and reckless driving

127

119

94%

131

8

139

Driving licence offences

840

834

99%

768

165

933

Other motor vehicle, traffic and related

2579

2351

91%

811

194

1005

offences

Total traffic offences

5007

4746

95%

2946

661

3607

Other Offences Not Else Where

Classified

Other offences n.e.c

541

197

36%

36

10

46

ALL OFFENCES

35733

14829

41%

9996

2921

12917

Note:

Offence classifications are based on Australian Bureau of Statistics ANCO (1985), Catalogue No 1234.0.

Offences cleared do not necessarily relate to those offences reported in the period.

Offences reported in Jervis Bay are excluded.

Source: Offences reported: PROMIS as at 4 July 2011

Offences cleared: PROMIS as at 4 July 2011

Number of Charges: PROMIS (apprehensions module – number of unique offender records per offence type within an apprehension) as at 4 July 2011

202 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

APPENDIX 6

COMPLIANCE INDEX

TRANSMITTAL CERTIFICATE

SECTION C–LEGISLATIVE AND

POLICY BASED REPORTING

SECTION A–PERFORMANCE

AND FINANCIAL MANAGEMENT

C.1

Risk Management and Internal Audit

REPORTING

C.2

Fraud Prevention

A.1 The Organisation

C.3

Public Interest Disclosure

A.2 Overview

C.4

Freedom of Information

A.3 Highlights

C.5

Internal Accountability

A.4 Outlook

C.6

HR Performance

D

A.5

Management Discussion and Analysis

C.7

Staffing Profile

A.6

Financial Report

C.8

Learning and Development

A.7

Statement of Performance

C.9

Workplace Health and Safety

A.8

Strategic Indicators

C.10 Workplace Relations

A.9

Analysis of Agency Performance

C.11 Strategic Bushfire Management Plan

A.10 Triple Bottom Line Report

C.12 Strategic Asset Management

C.13 Capital Works

SECTION B–CONSULTATION AND

SCRUTINY REPORTING

C.14 Government Contracting

C.15 Community Grants/Assistance/Sponsorship

B.1

Community Engagement

C.16 Territory Records Act 2002 reporting

B.2

Internal and External Scrutiny

C.17 Human Rights Act 2004

B.3

Legislative Assembly Committee Inquiries

and Reports

C.18 Commissioner for the Environment

B.4

Legislation Report

C.19 ACT Multicultural Strategy

C.20 Aboriginal and Torres Strait Islander Reporting

C.21 Ecologically Sustainable Development

C.22 ACT Women’s Plan 2010–2015

C.23 Model Litigant Guidelines

C.24

ACT Strategic Plan for Positive Ageing

2010–2014.

ACT Policing Annual Report 2010–2011 203

SECTION D APPENDICES

APPENDIX 7

NON-COMPLIANCE INDEX

The following reporting requirements were determined as not applicable.

Section

Reason for omission

A.8 — Strategic Indicators

ACT Policing does not meet the criteria of a department nor that for a public authority, or

‘prescribed’ Territory authority.

The services provided by ACT Policing are on a ‘fee for service’ arrangement and our funding is delivered as part of the budget apportioned to DJaCS.

Section C.2 — Fraud

The AFP Fraud Control and Anti-Corruption Plan 2009-2011 addresses the fraud and Prevention

corruption risks of the AFP. As part of this plan, the AFP continually conducts reviews of all identified risks and risk assessments to identify new and emerging risks.

The plan provides the framework for the management of fraud and corruption in our organisation and is consistent with the requirements of the Financial Management Accountability Act 1997 and the Commonwealth Fraud Control Guidelines.

Section C.3 — Public Interest

As a Commonwealth Agency, our management of public interest disclosure is in accordance Disclosure

with the information disclosure provisions of the Australian Federal Police Act 1979 and other Commonwealth legislation.

We therefore do not comply with the Public Interest Disclosure Act 1994.

Section C.4 — Freedom of

As a Commonwealth agency, we operate under the Freedom of Information Act Information

1982. Requests for information under the Act are managed by the AFP’s Freedom of Information team.

The AFP website, afp.gov.au, lists documents available for inspection and purchase in accordance with the Act and provides contact details for the Freedom of Information team and assistance with applying for documents.

Details regarding freedom of information requests received by the AFP during the reporting period are detailed in the AFP Annual Report.

We therefore do not comply with the Freedom of Information Act 1989.

Section C.9 — Workplace

ACT Policing, as part of the AFP, a Commonwealth agency, is not subject to Division 6.8 of Health and Safety

the Work Safety Act 2008.

As Commonwealth employees we are subject to the Occupational Health and Safety (CE) Act 1991.

Section C.14 — Government

The AFP is a Commonwealth agency and therefore falls within the Commonwealth Financial Contracting

Management and Accountability framework. Under this framework the AFP is required to comply with the Commonwealth Financial Management and Accountability Act 1997, Financial Management and Accountability Regulations 1997, Financial Management and Accountability Orders 2008 and Commonwealth Procurement Guidelines.

We therefore do not comply with the Government Procurement Act 2001.

C.16 — Territory Records

Our records are managed in accordance with the requirements of the Commonwealth Protective Security Manual, the AFP Act 1979, the Archives Act 1983 and other relevant Commonwealth and Territory legislation.

We do not have a Records Management Plan in the form required under the Territory’s legislation as we are a part of a Commonwealth Government Agency.

We therefore do not comply with the Territory Records Act 2002.

Section C.21 — Ecologically

As a Commonwealth Agency the reporting requirements of the ACT Environment Protection Sustainable Development

Act 1997 do not apply to us.

Section C.23 — Model

As ACT Policing is the community policing arm of the AFP, any legal work performed for ACT

Litigant Guidelines

Policing is provided to the Commonwealth, and does not constitute Territory legal work for the purposes of the Law Officer Act 1992 (ACT).

The AFP complies with the Model Litigant Policy under the Judiciary Act 1901 (Cth), and abides by the Legal Service Directions issued by the Commonwealth Attorney-General.

204 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

APPENDIX 8

GLOSSARY OF ABBREVIATIONS

ABS

Australian Bureau of Statistics

ACC

Australian Crime Commission

ACLEI

Australian Commission for Law Enforcement Integrity

ACT

Australian Capital Territory

ACTPLA

Australian Capital Territory Planning and Land Authority

ADFA

Australian Defence Force Academy

AFP

Australian Federal Police

AFPA

Australian Federal Police Association

AIC

Australian Institute of Criminology

AJA

Aboriginal Justice Agreement

D

AJC

Aboriginal Justice Centre

ANAO

Australian National Audit Office

ANCOR

Australian National Child Offender Register

ANPR

Automated Number Plate Recognition

ANU

Australian National University

ANZPAA

Australia and New Zealand Policing Advisory Agency

APM

Australian Police Medal

ASIO

Australian Security Intelligence Organisation

ATSI

Aboriginal and Torres Strait Islander

AWA

Australian Workplace Agreement

BLO

Business Liaison Officer

BRT

Bomb Response Team

CA

Collective Agreement

CAN

Court Attendance Notice

CCTV

Closed Circuit Television

CIN

Criminal Infringement Notice

COAG

Council of Australian Governments

CRAMS

Complaints Recording and Management System

CT&EM

Counter–Terrorism and Emergency Management

DHCS

Disability Housing and Community Services

DIAC

Department of Immigration and Citizenship

DJaCS

Department of Justice and Community Safety (Justice and Community Safety Directorate as at 19 May 2011) DPP

Director of Public Prosecutions

DVCS

Domestic Violence Crisis Service

EIPP

Early Intervention Pilot Program

EMC

Exhibit Management Centre

ESA

Emergency Services Authority

FBI

Federal Bureau of Investigation

FPDP

Federal Police Development Program

FTE

Full-time equivalent

FVIP

Family Violence Intervention Program

HR

Human Resources

ACT Policing Annual Report 2010–2011 205

SECTION D APPENDICES

HSMA

Health and Safety Management Arrangement

ICCS

Incident Command and Control Training

ICLT

Indigenous Community Liaison Team

IEDD

Improvised explosive device defeat

IPS

Information Publication Scheme

ISO

International Organization for Standardization

ITEA

Individual Transitional Employment Agreement

KPI

Key Performance Indicator

MARSS

Migrant and Refugee Settlement Services

MCPEM-P

Ministerial Council for Police and Emergency Management - Police

MLO

Multicultural Liaison Officer

MOSC

Management of Serious Crime

MoU

Memorandum of Understanding

NAIDOC

National Aboriginal and Islander Day Observance Committee

NCIDD

National Criminal Investigation DNA Database

NCTC

National Counter Terrorism Council

NSW

New South Wales

OH&S

Occupational Health and Safety

OIC

Officer in Charge

ORS

Office of Regulatory Services

OSS

Operations Support Sergeant

PCA

Prescribed Content of Alcohol

PCYC

Police and Community Youth Club

PDA

Performance Development Agreement

PGA

Pharmaceutical Guild Association

PIN

Provisional Improvement Notice

POC

Police Operations Centre

PP&P

Policy, Performance and Planning

PROMIS

Police Real-time Online Management Information System

PRS

Professional Reporting and Standards Investigations

RAID

Remove All Impaired Drivers

RAMSI

Regional Assistant Mission to the Solomon Islands

RAPID

Recognition and Analysis of Plates Identified

RBT

Random Breath Test

RJU

Restorative Justice Unit

RRDT

Random Roadside Drug Testing

RTA

Road Transport Authority

SARP

Sexual Assault Response Program

SCAG

Standing Committee of Attorney-Generals

SEA

Special Employment Agreement

SES

State Emergency Service

SPS

Suburban Policing Strategy

SRS

Specialist Response and Security

TAMS

Territory and Municipal Services

TIN

Traffic Infringement Notice

UC

University of Canberra

VIP

Volunteers in Policing

VLO

Victim Liaison Officer

YLO

Youth Liaison Officer

206 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

APPENDIX 9

TECHNICAL TERMS

Term

Definition

Autocite

An autocite is a small, portable, hand-held computer terminal which allows authorised officers to issue on-the-spot infringement notices for traffic and criminal offences.

Average Lost Time

The average of working days lost per lost time incident. This rate provides a measure of the severity Rate

of injuries being experienced by workplaces over time.

Complaint issues

Issues associated with a complaint made in accordance with Part V of the Australian Federal Police Act 1979.

Custody

The restriction or removal of a person’s right to freedom of movement. May also be constructive as a result of a person believing that they may not exercise their free will as a result of dealings with a police officer and is deemed to exist in circumstances where a person: i) is in the company, care, custody or control of a member or special member, and is restricted from leaving that company for the time being;

D

ii) is placed in a holding room;

iii) is lodged in police cells or an area or facility controlled by police; or iv) is placed under arrest.

Hearing brief of

A collation of all relevant evidentiary material relating to a prosecution to be forwarded to the DPP.

evidence

It is accepted that for the Judicial Process Measures (Numbers 24, 25, 26, 27) the efficiency of other agencies such as the DPP as well as the capacity of victims and witnesses to present their evidence may also affect judicial process outcomes.

Injury

An injury sustained by any person as a result of a collision, which necessitates treatment by a medical practitioner.

Lost Time Incident Rate The number of lost time incidents for each one hundred workers employed.

Offence

A breach of the criminal law.

Offences against the

Offences against the person include homicide and related offences, assaults, sexually based person

offences, kidnap and other person offences.

Offences against

Offences against property include robbery, blackmail, extortion, burglary, fraud, motor vehicle thefts, property

other theft offences, property damage and environmental offences.

Offence cleared

Offences cleared by arrest, caution, summons, charge withdrawn, unfounded, Voluntary Agreement to Attend Court, charge before court, diversionary conference, Simple Cannabis Offence Notice, complaint withdrawn by victim, insufficient evidence to proceed or otherwise resolved.

PCA

The ‘prescribed concentration of alcohol’ relates to the amount of alcohol detected in a person’s blood or breath while they were in control of a vehicle. As per ACT legislation, there are three levels which motorists must abide by:

i) ‘L plater’ or ‘P plate’ driver — no more than 0g of alcohol in 100mL of blood or 210L of breath ii) special driver — no more than 0g of alcohol in 100mL of blood or 210L of breath iii) for any other person — 0.05g or more of alcohol in 100mL of blood or 210L of breath.

All police attendance to calls for assistance from members of the community that fit within the prioritised response model.

Police response model

The model used by the Computer Aided Dispatch system to prioritise incidents for dispatch of patrols.

Prioritised One Incident Life threatening or time critical situations.

Priority Two Incident

Situations where the information provided indicates that time is important, but not critical.

Priority Three Incident

There are two possible responses to situations where there is no immediate danger to safety or property. This will be either police attention or police response. Each incident will be managed on a case by case basis in full consultation with the complainant. During that consultation, a determination will be made as to whether the complainant agrees that the matter can be handled over the telephone (police attention) or if attendance is required by Police. If the latter, then attendance must be not later than 48 hours from the initial contact by the complainant.

ACT Policing Annual Report 2010–2011 207

SECTION D APPENDICES

APPENDIX 10

Administrative arrangements, revision, 29

AFP Audit Committee, 106

AFP Code of Conduct, 108, 114

INDEX

AFP Culture and Language Centre, 90

AFP Forensics, 35, 82

A

AFP Fraud Control and Anti-Corruption Plant

Abbreviations, 207–8

2009–2011, 107

Aboriginal and Torres Strait Islander reporting, 54, 156–9

AFP National Guideline on Health and Safety

programs and activities, 157–9

Management Arrangements 2007–2012, 134

Aboriginal Justice Agreement, 54, 156, 157

AFP National Guideline on Risk Management, 135

Aboriginal Justice Centre, 91

AFP Organisational Response Group, 19

Accountability, 15

AFP Professional Standards, 107, 114–15

investigations, 109

Achievements, 35–41

AFP Strategic Plan 2007-2011, 123

ACT Ambulance, 23, 28, 37, 53, 150, 166

Age profile by gender, 125–6

ACT Chief Ministers Task Force on Aboriginal and Torres

Strait Islander Affairs, 156, 159

Alcohol Crime Targeting Team (ACTT), 6, 10–11, 20, 40,

44, 48, 63, 69

ACT Child Sex Offenders Register, 100

Alcohol-related crime, 6, 11, 44, 68

ACT Corrective Services, 23, 33

‘pre-loading’, 6

ACT Courts, 23

Annual Report, 175

cases resolved, 82

Appropriate policing, 26

ACT Fire Brigade, 23, 28, 33, 150, 166

Arson, 20

ACT Forests, 33

Assault, 20, 68–9, 202

ACT Government, 9, 26, 102

against police, 11, 43, 137–8

ACT Health, 23, 33, 36

Asset management, 139–41

ACT Internal Omnibus Network (ACTION), 33

maintenance and upgrade, 140

ACT Minister for Police and Emergency Services, 9, 14,

Assistant Commissioner of the AFP, 16, 147

16, 22, 23, 26

Attorney-General’s Department, 14, 23, 33

ACT Office of Road Safety, 19, 78

Audit, 172

ACT Ombudsman, 100

Audit Committee, 101, 106

ACT Planning and Land Authority (ACTPLA), 59

Auditor-General, 63–4, 106, 172

ACT Policing Courses, 128–32

AusTender, 146

ACT Policing Intelligence, 19, 29, 48

Australia and New Zealand Policing Advisory Agency

ACT Policing News, 22

(ANZPAA), 23, 25, 28, 61–2

ACT Policing Operations, 16, 19–20, 29, 119

Women in Policing, 162

ACT Policing Strategic Plan 2008-2011, 22–3,

Australia New Zealand Police Commissioner’s Forum, 29

117, 123

Australian Bureau of Statistics (ABS), 23

ACT Rural Fire Service, 23, 28, 33, 150

Australian Commission for Law Enforcement Integrity

ACT Strategic Plan for Positive Aging 2010–2014,

(ACLEI), 107, 109

165–6

Australian Crime Commission (ACC), 23, 28, 33

ACT Taskforce on Aboriginal and Torres Strait Islander

Australian Defence Force, 38

Affairs, 92

Australian Federal Police Act 1979, 9, 14, 26, 31–2

ACT Women’s Plant 2010–2015, 162

Australian Institute of Criminology (AIC), 23

ActewAGL, 20, 23, 40, 48, 54, 88

Australian National Audit Office (ANAO), 23

208 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

Australian National Child Offenders Register (ANCOR),

Career Introduction Program, 119

21, 79

Case Management System, 82

Australian National University (ANU), 23

Cases resolved, 82

Australian Security Intelligence Organisation (ASIO), 23

CCTV see Closed circuit television (CCTV)

Autocite systems, 21

CEO Sleepout, 150

Automated Number Plate Recognition, 49

Challenges, 11, 41–5

B

Chaplaincy, 121

Bail, 35, 61, 158

Chequered Ribbon Association, 121

Battle of the Badges, 150

Chief Operating Officer, 101

Bearcat, 41, 48, 141

Chief Police Officer, 6–8, 9, 14, 16, 22, 27, 106, 111,

116, 117, 171

Belconnen/Gungahlin festivals, 95

CPOACT (twitter), 6, 24, 31, 43, 57, 58, 64, 77, 106,

Belconnen Police Station, 8, 17, 29, 141, 144, 161

111, 136, 166

Bicycle patrols, 48

Child abuse, 20–1

D

Bimberri Juvenile Detention Centre, 159

Christchurch earthquake, 60, 127

Binge drinking see also Alcohol-related crime

City (Civic) Police Station, 17, 29, 140, 141

underage, 20, 51

Client-focused philosophy, 57–8

Blackmail and extortion, 203

Clients, 23

Bomb response, 41

Closed circuit television (CCTV), 31, 55

Bomb Response Team, 41, 119

Code of Conduct, 108, 114

Breath tests, 81

Collective Agreement, 139

Brief management, 31, 50

Collision, Investigation and Reconstruction Team, 8

Brief Management Team, 31

Comcare, 137

Budget, 10, 63

Commissioner for the Environment, 152

Burglary, 6, 21, 35, 61, 69, 70, 72, 203

Commissioner of the AFP, 14, 16, 26

Bushfire Management Plan, 139

Commitment, 15

Business Committee, 27, 112, 117

Commonwealth Ombudsman, 109

Business Liaison Team, 20, 93

Communication, 7, 8, 58–9

C

Community assistance, 147–9

Community confidence, 122

Calatzis, Superintendent Mick, 150

Community education see Education

Calvary Health Care ACT, 34, 37

Community engagement, 8, 9, 23, 54, 58–9, 88

Campbell, Tony, 8

charity events, 150

Canberra Cabs, 33

Eid al-Fitr, 10, 20, 39, 54, 90, 155

Canberra Hospital, 33, 34, 37

Community grants, 147–9

Canberra Multicultural Community Forum, 33

Community initiatives, 20

Canberra Rape Crisis Centre, 33

Mental Health Community Policing Initiative, 7, 10,

36–7, 56–7, 58

Canberra Retirement and Lifestyle Expo, 96, 166

Community support agencies, 83

Canberra Women’s Network, 164

Compensation claims, 135–7

Capabilities, enhancing, 122–3

Complaint Management Team, 112, 114–16

Capacity to deliver, 26

Complaints, 77–8, 109

Capital management strategy, 139

submitted, 116

Capital works, 142–5

ACT Policing Annual Report 2010–2011 209

SECTION D APPENDICES

Complaints Recording and Management System

D

(CRAMS), 21

Debating teams, 147

Compliance index, 205

Department of Defence, 34

Compulsory Third Party insurance (CTP), 7, 37, 49

Department of Disability, Housing and Community

Confidant Network, 116

Services, 33, 89

Constable Kenny Koala, 20, 88, 95, 98

Department of Education and Training, 34

Consultancy costs, 146

Department of Environment Land and Planning, 34

Contractors, 146

Department of Health, 28

Corporate and operational plans, 117

Department of Housing and Community Services, 23

Corporate services, 21–2, 58

Department of Immigration and Citizenship (DIAC), 36

Corruption, 21

Department of Justice and Community Safety (DJaCS),

Costs, 146, 182

23, 28, 33, 59, 70, 139

absorption, 63

Department of Territory and Municipal Services

Counter-Terrorism and Emergency Management

(TAMS), 23, 28, 74, 78

(CT&EM), 16, 17, 29, 48, 142

Deputy Chief Police Officer – Crime, 9, 16, 22, 29, 111

Mercury 10, 6, 37–8

training courses, 132

Deputy Chief Police Officer – Response, 9, 16, 22, 111

Counter-terrorist investigations, 20

Director Corporate Services, 9, 16, 22, 111

Court attendance notices, 30, 50–1

Director of Public Prosecutions, 23, 24, 33, 82, 91

Court costs, 63

Disorderly behaviour, 83

Crash Investigations and Reconstruction Team, 19, 49

Dispute resolution, 173, 175

Crimes Act 2002, 30, 151

Diversionary programs, 26, 83, 84

Crime and Safety Management, 11, 14, 24, 45, 46–8,

DNA, 61–2

64, 67–78, 117, 176

Domestic Violence Crisis Service, 34, 163

Crime levels, 6, 24, 25, 65, 67–71, 177

Driving, 19, 80–3

Crime Portfolio, 19–21

dangerous or noisy, 83

unlicensed, 7

Crime Prevention, 9, 11, 14, 16, 20, 24, 26, 29, 45,

51–4, 58, 64, 66, 74, 83–4, 117, 120, 176, 178

Drugs

environmental design, 57

clandestine laboratories, 41–2

online services, 166

controlled operation, 47

recidivism, 57

diversion programs, 51–2

drug-related crime, 21

Crime statistics, 6, 35

offences, 84, 204

Crime Stoppers, 19, 33, 42, 58–9

testing, 116

Crime Targeting Team, 35

Drunken behaviour, 83

Crimes (Forensic Procedures) Act 2000, 36

E

Criminal Infringement Notices, 30, 48, 63

Early Intervention Pilot Program, 20, 51

Criminal Investigation Team, 35, 119

Ecologically sustainable development, 159–61

Criminal Investigations, 16, 20–1, 48

Economic viability, 85

CrimTrac, 28, 34

Education, 6, 20, 151–2

Custody, 78, 156–7, 179, 209

training

see Training

Customer service, 10

Eid al-Fitr, 10, 20, 39, 54, 90, 155

Emergency control centre, 145

Emergency management, 17, 28, 60

210 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

Emergency Services Agency, 23, 28, 90

Frontline policing, 56

Emergency Services Australia, 34

Future priorities, 56–9, 134

Employee expenses, 85

G

Employment see Staff, Workforce

Gangs, 83

Energy use, 85, 160

General Duties, 16, 17, 29, 35, 44, 48, 49, 51, 56, 57,

Enforcement activities, 6

78, 111

traffic, 7

Girl Power, 148, 159

Engine Immobiliser Scheme, 74

Good order offences, 204

Enterprise Agreement, 42, 43, 139, 162

Google Analytics, using, 99

Environment, Commissioner for, 152

Governance, 9, 16

Environment Management Authority, 33

framework, 27

Environmental design, 57

Government contracting, 146

Environmental issues, 7

Government Relations portfolio, 110

Environmental offences, 204

D

Graffiti, 83

Equity, 77

Greenhouse emissions, 160

Excellence, 15

Gungahlin Police Station, 17, 29, 141

Executive, 111, 119

training courses, 132

H

Executive Committee, 27, 112, 164

Highlights, 10–11, 35

Executive Steering Committee, 27, 112, 117

Home and Personal Safety booklet, 165

Exhibit Management Centre (EMC), 8, 10, 16, 17, 39,

Home Safety and Security Handbook, 74

49, 141, 142

Home Safety Program, 20, 166

External scrutiny, 100

Homicide, 20, 68–9, 202

External sources of labour and services, 146

Housebreaking 25, 62, 72, 73–4

Eyes on the Street program, 93–4, 149

Human Resources, 16, 21, 116

F

performance, 119–23

Human Rights, 151–2

Fair Work Australia, 139

Human Rights Commission, 23

Fairness, 15, 77

Human Rights Unit, 152

Family Violence Intervention Program, 20, 163

Finance and Logistics, 16, 21, 120

I

Financial analysis, 63

iAspire, 83, 128,133

Financial report, 64, 181–3

Incident command and control training (ICCS), 60

Financial statements, 185

Indigenous Community Liaison Team (ICLT), 20, 90–2,

Fingerprints, 36, 47, 121

96, 156

Firearms Registry, 16, 17

Indigenous Healing Camps, 148

Force, use against police, 11, 43

Information, internal dissemination, 152

Forensic science, 61–2

Information Privacy Principles (IPPs), 100

Fraud, 21, 69, 203

Information Publication Scheme (IPS), 110

Fraud prevention, 107

Injury prevention and management, 135–7, 138

Freedom of Information, 110

Integrity, 15

‘Front Up’ Program, 91, 158

Intent, 9

ACT Policing Annual Report 2010–2011 211

SECTION D APPENDICES

Internal accountability, 111–18

M

Internal audit, 101, 106

Major events, 17, 40, 48, 127

Internal scrutiny, 100

Major investigations, 46–7

International Women’s Day, 162–3

Management discussion, 63

Interpreter and translator services, 153

Meals on Wheels, 165

Interview Friends Program, 157

Media and communications, 7, 8, 58, 62, 72, 98–9

J

Media and Marketing, 16, 22, 48, 74, 119

Mental Health ACT, 34, 37

Joint ventures, 32–4

Mental Health Community Policing Initiative, 7, 10, 36–7,

Judicial Operations, 21, 31, 35, 63, 64, 82, 120

56–7, 58

Judicial process, 178

Mercury 10, 6, 37–8

Judicial support, 16, 24, 25, 66, 178

MeshNet video streams, 31

Juveniles, 83

Migrant and Refugee Support Services (MARSS), 149

K

Migrants, newly arrived, 154

Kenny Koala, 20, 88, 95, 98

Minister for Home Affairs and Justice, 9, 14, 26, 31

Key performance indicators, 6, 11, 23, 24, 58,

Ministerial Council for Police and Emergency

64–6, 119

Management – Police (MCPEM-P), 28, 61

‘Kickstart’ program, 54, 91, 148, 158

Ministerial Council on Drug Strategy, 28–9

Ministerial Direction, 14, 26, 27, 55, 171, 184

L

Misconduct, categories, 108

Language policy, 153

Missing persons, 20

Learning and Development Committee, 113

Mission, 9, 15

Learning and development programs, 123, 128–34

Mobile Police Station, 47

future priorities, 134

Model Litigant Guidelines, 164

whole-of-government, 133

Mother’s Day in the Park, 95

Legal advice, 172

Motor Registry, 23

Legislation, 31–2, 61, 134

review, 152

Motor vehicle theft, 6, 21, 35, 61, 62, 69, 70, 72,

74, 203

Legislative Assembly Committee reports, 102

Motorcycle pursuit, 130

Legislative report, 102

Multicultural Festival, 20, 89

Length of service, 123–4, 125

Multicultural Liaison Team, 20, 58, 89, 90, 95, 152,

Lifeline, 34

154, 155

online chat room, 20

Multicultural strategy, 152–5

Line dancing, 93

Multicultural Youth Services, 149

Liquor licensing, 28

Murra Project, 92

Litigation, 152

Local Procedures Program, 50

N

Lost-time injury rates, 138

NAIDOC Week, 92, 148, 158

Louts, 83

National Binge Drinking Strategy, 20, 51

National Classification Scheme, 102

National Counter-Terrorism Committee (NCTC), 6, 29

212 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

National Crime Prevention Forum 2010–2011, 149

Operation Taransay, 7, 10, 36, 46

National Kids Helpline, 20

Operation Tondo, 46

National Roads and Motoring Authority, 23

Operation Unification, 42

National Survey of Community Satisfaction with Policing,

Operation Unite, 40–1, 44, 48, 69

25, 72, 76, 77

Operational Safety Assessment, 130

National Youth Week, 90, 92

Operations Committee, 27, 112, 117

Natural disasters, 60

Operations Communication vehicle, 47

Neighbourhood Days, 95

Operations Monitoring Centre, 19

Neighbourhood Watch, 20, 34, 51, 53, 89, 147, 166

Organisational change, identification and response, 29

NSW Police, 34, 122

Organisational environment, 27–9

Mental Health Intervention Team, 36, 56

Organisational resilience, 120–1

Non-compensation cases, 137

Organisational structure chart, 118

Non-compliance index, 206

Organised crime, 21, 60

Northside Community Services, 91

D

Organised Crime and Counter-Terrorism Investigations

Not-guilty verdicts, 82

Team, 30

O

Our Story, 11

Occupational health and safety, 121, 134–5

Outputs, 24, 45–6

Occupational Health and Safety Committee, 112

P

Offences proved in court, 82

Part-Time Employment Working Group, 164

Offences reported, 202–4

Partnerships, 32–4

Offender management, review of, 102

‘Pathway’s Program, 54, 159

Office accommodation, 140–1

Patrol zones, 17, 18

Office of the Australian Information Commissioner, 100

re-focusing, 29

Office of the Director of Public Prosecutions, 23, 24

Pearls in Policing, 29

Office of Regulatory Services, 23

People, 10

Office of Road Safety, 33

Perceptions of crime, 24, 25, 62, 65, 72–5 , 177

OH&S see Occupational health and safety

Performance, 11, 16, 22, 120

Older people, 165–6

measuring, 64

reporting, 117, 176–9

Online training, 133

statement, 64–6, 185

Operating statement, 85

strategic assessment, 24–6

Operation Adana, 35

Performance Development Agreements, 133

Operation Anzio, 47

Personal safety and security package for ABS – Census

Operation Crossroads, 45, 81

2011, 96

Operation Fortis, 35

Persons, offences against, 25, 67–9

clearance rate, 70–1

Operation Galvanic, 46

Pharmaceutical Guild Association, 34

Operation Keys, 7, 10, 36, 46

Planning, 16, 22, 120

Operation Laverda, 7, 10, 35, 46–7

framework, 26–7

Operation MPower, 54, 159

Play up, Pay up campaign, 40, 69

Operation Pleach, 60

Police and Community Youth Club (PCYC), 20, 34

Operation RAID, 45, 81

Kokoda Mentoring Program, 147

Operation School Safe, 52–3

Police Operations Centre (POC), 31, 37, 47, 145

ACT Policing Annual Report 2010–2011 213

SECTION D APPENDICES

Police Realtime Online Management Information System

R

(PROMIS), 65, 66, 130

Radio frequency capability

Police responsiveness see Responsiveness

shopping centres, 47

Police Scouts, 20

Rae Street development, 145

Policing Arrangement, 6, 9, 14, 23, 26, 27, 28, 59, 117,

Random breath tests (RBT), 81

170–3

Random Roadside Drug Testing (RRDT), 45, 49, 50

Policy, 16, 22, 120

RAPID see Recognition and Analysis of Plates IDentified

Population, 11, 45, 56, 59

(RAPID)

Proceeds of crime, 21

‘Real Decisions, Real Consequences’, 53

Procurement principles and processes, 146

Recidivism, 57, 61

Professional Standards, 107, 114–15

Recognition and Analysis of Plates IDentified (RAPID), 7,

investigations, 109

10, 37, 45, 49, 57, 63, 74, 79, 88, 100

Professionalism, perceptions of, 76

Records Management Plan, 151

Project Anzio, 36

Recruitment, 119–20

Project Palma, 53, 70

You’d make a great cop campaign, 10, 38–9, 99,

119, 162

Project Safe Plate, 53, 74

Refugees, 154

Property Crime Reduction Strategy, 70

Regional Assistance Missions, 60

Property, offences against, 6, 11, 25, 35, 41, 69–70,

202–3

Regulatory activities, 31–2

clearance rate, 71

Rehabilitation services, 135

types, 69

Reporting agencies, 23

Prosecution and Judicial Support, 11, 14, 24, 45, 50–1,

82, 117, 176

Research bodies, 23

Protective Security Coordination Centre, 23

Resource efficiency and waste, 85

Public confidence, 24, 25, 66, 177

Resource reporting, 180

Public holiday, declaration of additional, 63

Respectful Workplace Training, 116

Public Information Coordination Centre, 37

Response portfolio, 17–19, 29

Public interest disclosure, 107–9

Response times, 75–6

Purchase Agreement, 9, 11, 14, 23, 24, 26–7, 28, 63,

Responsiveness, 8, 24, 25, 65, 75–6, 177

64, 67, 73, 117, 173, 174–84

Restorative Justice Unit, 33, 157

Re-structure, 29–30

Q

Risk management, 106

Quaedvlieg, Chief Police Officer Roman, 1, 16, 17, 30,

36, 38, 72, 99, 111

Risks, 61–2

forward, 6–8

Road crashes

Quality of life issues, 83

fatal, 25, 37, 49, 79–80

resulting in injury, 25, 37, 49, 80

Road safety, 24, 25, 44–5, 66, 80, 177–8

future priorities, 57

Road Safety Trust, 23

Road Transport Authority, 23

Roads and Traffic Authority, 7

Roads Safety Office, 45

Robbery, 20

Role, 9, 14

214 ACT Policing Annual Report 2010–2011

APPENDICES SECTION D

Royal Canberra Show, 20, 40, 48, 54, 88

Standing Committee on Justice and Community

RSPCA, 33

Safety, 64

State Emergency Service, 23, 28, 150, 166

S

Strategic approach, 9

Safety House, 20, 51, 53, 147

Strategic indicators, 67

St Vincent de Paul Society, 150

Structure of agency, 16

School Safe program, 52–3

re-structure, 29–30

Scrutiny, 100–1

Subsidiaries, 32–4

Search warrant, 35

Suburban Policing Strategy (SPS), 20, 51, 74, 83, 98

Security and Emergency Management Planning

Suicides, 8, 20, 50

Group, 139

Summernats, 40

Security Awareness Course, 101

SupportLink, 8, 34, 50, 52, 83, 165

Self-reporting, 24, 25, 66

driving 10km per hour or more over speed limit, 80

T

D

driving under influence of alcohol, 81

Tactical Assault Group (East), 6

driving without seatbelt, 81

using mobile phone while driving, 81

Team Leader Development, 122–3

program, 120

Senior citizens, 165–6

Technical terms, 209

Senior Liaison Officers, 93, 96, 153, 165

Technology

Senior Management Committees, 111–13

enabling crime, 20, 60–1

Senior Officers Group, 28, 61–2

Territory and Municipal Services (TAMS), 23, 74, 78

Sentencing, review of, 102

Territory Crisis Centre, 37

Service culture, 57–8

Territory records, 151

Service quality, 26

Theft, 6, 21, 61, 69, 203

Sexual assault, 20, 68, 73

Traffic, 7, 11, 44–5

Sexual offences, 202

future priorities, 57

Skills, enhancing, 122–3

infringement notices, 30, 37, 63, 80, 81

twitter, 17, 43, 58, 64, 77, 94, 98, 106, 111, 166

Skyfire, 17, 40, 48

Traffic Law Enforcement and Road Safety, 11, 14, 24, 45,

Social indicators, 85

49–50, 64, 117, 176

Social media, 8, 43, 58–9, 72, 98–9

Traffic offences, 11, 19, 27, 53, 67, 74, 78, 80, 204

Solid Young Fellas, 148

Traffic Operations, 16, 19, 29, 35, 49, 78, 119,

Special Kids Christmas Party 2010, 96, 147

122, 143

Specialist Response and Security (SRS), 8, 16, 19, 35,

Traffic Operations Centre, 141, 143

41, 48, 119, 142, 144

Training, 7, 128–32, 151–2

training courses, 131

education

see Education

Speeding cars, 83

study assistance program, 133

Sponsorship, 147–9

TransAct communication agencies, 23

Staff see also Workforce

Transport, 85, 160

classifications, 124, 127

Trends, 59–61

health and wellbeing, 85

movement reporting, 180

Triple bottom line report, 85

terms and conditions, 172–3

Triple zero calls, 19

Staffing profile, 123–7

Trust, 15

employment categories, 124

Tuggeranong Police Station, 17, 29, 141

Stakeholders, 23

ACT Policing Annual Report 2010–2011 215

SECTION D APPENDICES

Twitter, 8, 58

flexible, 8, 11, 42–3, 162

planning, 119

U

terms and conditions, 172–3

University of Canberra (UC), 23

Workforce Management Committee, 27, 113, 123

Use of force, 11, 43, 57

Working collaboratively, 122

Workplace

V

health and safety, 134–8

Value for money, 26

incident reports, 138

relations, 139

Values, 10, 15

Wreck Bay Aboriginal Community, 90

Vandalism, 83

Vehicles

Y

centralisation of command, 47

You’d make a great cop campaign, 10, 38–9, 99,

fuel type, by, 160

119, 162

unregistered, identifying, 7, 37, 49

Youth Liaison Team, 20, 153

Victim awareness training program, 83

YouTube channel, 99

Victim Liaison Officer, 20, 35, 163, 165

Victims of crime, 26, 28, 72, 73, 99, 117

Video Operations Team, 59

Visibility (arterial roads), 49

Visits (delegations), 17, 28

Volume crime reduction, 35, 41, 61

Volunteers in Policing program, 21, 22, 121

W

Watch House, 16, 21, 140

Water consumption, 85, 160

Website, 59, 73, 166

Welfare Officers, 121

Welfare Services, 80, 121

White Ribbon Day, 20, 94, 163

Who R U in the digital world?, 149

Winchester Police Centre, 140

Woden Police Station, 17, 29, 141

Women, 8, 11, 42–3, 119, 123, 154, 162–4

WorkCover, 33

Workforce see also Staff

diversity, 85

216 ACT Policing Annual Report 2010–2011

ACT Policing

Annual Report 2010–2011

ACT Polic

ing

Annual Report 2010–2011

Document Outline

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

APPENDIX 1

AN ARRANGEMENTBETWEEN THE MINISTERFOR JUSTICE ANDCUSTOMS OF THECOMMONWEALTHAND THE AUSTRALIANCAPITAL TERRITORYFOR THE PROVISION OFPOLICE SERVICES TO THEAUSTRALIAN CAPITALTERRITORY

APPENDIX 2

2010-2011 PURCHASEAGREEMENT BETWEENTHE ACT MINISTERFOR POLICE ANDEMERGENCY SERVICES,THE COMMISSIONER,AUSTRALIAN FEDERALPOLICE, AND THE CHIEFPOLICE OFFICER FOR THEACT FOR THE PROVISIONOF POLICING SERVICESTO THE AUSTRALIANCAPITAL TERRITORY

SCHEDULE 1 � PERFORMANCE REPORTING

APPENDIX 3

2010�2011 MINISTERIALDIRECTION

APPENDIX 4

FINANCIAL STATEMENTS AND STATEMENTOF PERFORMANCE

APPENDIX 5

OFFENCES REPORTED OR BECOMING KNOWN IN THEAUSTRALIAN CAPITAL TERRITORY 2010-2011

APPENDIX 6

COMPLIANCE INDEX

APPENDIX 7

NON-COMPLIANCE INDEX

APPENDIX 8

GLOSSARY OF ABBREVIATIONS

APPENDIX 9

TECHNICAL TERMS

APPENDIX 10

INDEX

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��

��