Safe environment

Safe environment for staff and patrons

Everyone has the right to feel safe and secure in a workplace.

Canberra’s bar and serving staff are being encouraged by ACT Policing to not tolerate anti-social behaviour including bullying or threats by unruly and noncompliant patrons as part of a concerted effort to create a safer environment for all employees working within licensed premises.

If staff experience abuse or threats by a patron who is asked to leave or is intoxicated, they are encouraged to contact their manager immediately and call police. Police can issue Criminal Infringement Notices to patrons for unacceptable anti-social or illegal behaviour.

If you require assistance with a difficult patron, contact police on 131 444 or Triple Zero (000) in an emergency.